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Operating Instructions

Model No. 

KX-TG6811BX
KX-TG6812BX
KX-TG6881BX
KX-TG6811UE
KX-TG6812UE
KX-TG6881UE

Digital Cordless Phone

Model No. 

KX-TG6821BX
KX-TG6822BX
KX-TG6821UE

Digital Cordless Answering System

Model shown is KX-TG6811.

Before initial use, see “Getting Started”
on page 9.

Thank you for purchasing a Panasonic product.

Please read these operating instructions before using the unit and save them for
future reference.

Please access our online customer survey:
http://panasonic.net/pcc/tel/q

TG68xxBX_UE(en)_0523_ver021.pdf   1

2013/05/23   16:41:15

Summary of Contents for KX-TG6811BX

Page 1: ...Digital Cordless Answering System Model shown is KX TG6811 Before initial use see Getting Started on page 9 Thank you for purchasing a Panasonic product Please read these operating instructions before using the unit and save them for future reference Please access our online customer survey http panasonic net pcc tel q TG68xxBX_UE en _0523_ver021 pdf 1 2013 05 23 16 41 15 ...

Page 2: ... phonebook entries 21 Speed Dial Speed dial 22 Programming Programmable settings 23 Special programming 28 Caller ID Service Using Caller ID service 32 Caller list 32 Answering System Answering system 34 Turning the answering system on off 34 Greeting message 34 Listening to messages using the base unit 35 Listening to messages using the handset 36 Advanced new message alerting features 37 Remote ...

Page 3: ... KX TG6821 KX TGA681 2 1 A key finder KX TGA20EX is supplied in this model The key finder is pre registered to the unit By attaching the key finder to an easy to lose item in advance you can locate and find the mislaid item Read the installation guide for more information on the key finder R The suffix BX UE in the following model numbers will be omitted in these instructions KX TG6811BX KX TG6812...

Page 4: ...2 2 4 D Handset cover 3 1 2 E Charger 1 F AC adaptor for charger 4 1 1 PNLV226BX KX TG6811BX KX TG6812BX KX TG6821BX KX TG6822BX KX TG6881BX PNLV226E KX TG6811UE KX TG6812UE KX TG6821UE KX TG6881UE 2 See page 5 for replacement battery information 3 The handset cover comes attached to the handset 4 PNLV233BX KX TG6812BX KX TG6822BX PNLV233E KX TG6812UE n For KX TG6881 No Accessory item Part number ...

Page 5: ...have a different capacity from that of the supplied batteries 2 By registering the key finder 4 max to a Panasonic Digital Cordless Phone and attaching it to an easy to lose item in advance you can locate and find the mislaid item to which the key finder is attached Please visit our Web site http panasonic net pcc products telephone p tga20 Please contact Panasonic or authorised sales department o...

Page 6: ...ot allow the AC adaptor or telephone line cord to be excessively pulled bent or placed under heavy objects Operating safeguards R Unplug the product from power outlets before cleaning Do not use liquid or aerosol cleaners R Do not disassemble the product R Do not spill liquids detergents cleansers etc onto the telephone line cord plug or allow it to become wet at all This may cause a fire If the t...

Page 7: ...ctric shock from lightning 3 Do not use the telephone to report a gas leak in the vicinity of the leak 4 Use only the power cord and batteries indicated in this manual Do not dispose of batteries in a fire They may explode Check with local codes for possible special disposal instructions SAVE THESE INSTRUCTIONS For best performance Base unit location avoiding noise The base unit and other compatib...

Page 8: ...pean Union These symbols are only valid in the European Union If you wish to discard these items please contact your local authorities or dealer and ask for the correct method of disposal Specifications R Standard DECT Digital Enhanced Cordless Telecommunications GAP Generic Access Profile R Frequency range 1 88 GHz to 1 90 GHz R RF transmission power Approx 10 mW average power per channel R Power...

Page 9: ...the supplied telephone line cord Hook Click Press plug firmly DSL ADSL filter Click To telephone line n Charger R Use only the supplied Panasonic AC adaptor 1 1 PNLV233BX KX TG6812BX KX TG6822BX PNLV233E KX TG6812UE To power outlet Click Battery installation R USE ONLY Ni MH batteries AAA R03 size R Do NOT use Alkaline Manganese Ni Cd batteries R Confirm correct polarities Rechargeable Ni MH ONLY ...

Page 10: ...f the handset base unit and charger with a soft and dry cloth once a month Before cleaning the unit disconnect from power outlets and any telephone line cords Clean more often if the unit is exposed to grease dust or high humidity Battery level Icon Battery level High Medium Low Needs charging Panasonic Ni MH battery performance supplied batteries Operation Operating time In continuous use 15 hour...

Page 11: ...pressing a soft key you can select the feature shown directly above it on the display Navigator key MDN MCN MFN or MEN Scroll through various lists and items MDN or MCN Adjust the receiver or speaker volume while talking MCN Caller list View the caller list MFN W Phonebook View the phonebook entry MEN T Redial View the redial list Base unit n KX TG6811 series page 3 B A Charge contacts M N Locator...

Page 12: ...on Answering system is on 3 page 34 R When displayed with a number New messages have been recorded 3 page 36 Item Meaning Greeting Only is selected as the caller s recording time In this case the answering system answers calls with a greeting message and caller messages are not recorded 3 page 40 Battery level Alarm is on page 28 Equalizer is set page 18 Privacy mode is on 1 page 26 Ringer volume ...

Page 13: ... Stores phone numbers page 16 Erases the selected item Allows you to make an intercom call 1 page 42 C Erases a number character Icon Action Puts the call on mute 1 KX TG6812 KX TG6822 2 KX TG6821 series page 3 Handset main menu icons The following icons are shown when you press M N right soft key in standby mode Icon Feature Answer System 1 Time Settings Intercom 2 Initial Setup Caller List Key F...

Page 14: ...e Month Year R The date and time may be incorrect after a power failure In this case set the date and time again Dialling mode If you cannot make calls change this setting according to your telephone line service The default setting is Tone Tone For tone dial service Pulse For rotary pulse dial service 1 M N 120 2 MbN Select the desired setting 3 MOKN a MeN Smart Function Key NR key The Smart Func...

Page 15: ...he desired setting and press M N R is displayed next to the selected features R To cancel a selected feature press M N again disappears 3 MOKN a MeN Note R If the NR indicator flashes when the handset is not placed on the base unit or charger battery consumption is faster than usual One touch eco mode The MR ECON button on the handset enables you to activate the eco function with one touch By acti...

Page 16: ...red phone number a M N 3 MbN Yes a MOKN a MeN Pause for PBX long distance service users A pause is sometimes required when making calls using a PBX or long distance service When storing a calling card access number and or PIN in the phonebook a pause is also needed page 21 Example If you need to dial the line access number 0 when making outside calls with a PBX 1 0 a MDN Pause 2 Dial the phone num...

Page 17: ...r party cannot hear you 1 Press M N during conversation R flashes 2 To return to the conversation press M N again Recall flash MR ECON allows you to use the special features of your host PBX such as transferring an extension call or accessing optional telephone services Note R To change the recall flash time see page 26 For call waiting or Call Waiting Caller ID service users To use call waiting o...

Page 18: ... To prevent other users from joining your conversations with outside callers turn the privacy mode on page 26 Key lock The handset can be locked so that no calls or settings can be made Incoming calls can be answered but all other functions are disabled while key lock is on To turn key lock on press M N for about 3 seconds R is displayed R To turn key lock off press M N for about 3 seconds Note R ...

Page 19: ...e call keep the handset on the base unit and talk using the speakerphone 4 When you finish talking press MeN Note R In step 2 if you do not place the handset on the base unit within 1 minute the power back up mode turns off In this case press MeN on the handset and dial the phone number Then try again from step 2 n When 2 or more handsets are registered You should leave one handset on the base uni...

Page 20: ...first entry corresponding to each character located on that dial key R If there is no entry corresponding to the character you selected the next entry is displayed 3 MbN Scroll through the phonebook if necessary 4 M N Editing entries 1 Find the desired entry page 20 a M N 2 MbN Edit a MOKN 3 Edit the name if necessary 16 characters max page 43 a MOKN 4 Edit the phone number if necessary 24 digits ...

Page 21: ...ok entries Available for KX TG6812 KX TG6822 You can copy phonebook entries between 2 handsets Copying an entry 1 Find the desired entry page 20 a M N 2 MbN Copy a MOKN 3 MbN Select the handset you want to send the phonebook entry to a MOKN R When an entry has been copied Completed is displayed R To continue copying another entry MbN Yes a MOKN a MbN Select the desired entry a MOKN 4 MeN Copying a...

Page 22: ...ch is assigned to a speed dial key the edited entry does not transfer to the speed dial key Editing an entry 1 Press and hold the desired speed dial key 1 to 6 a M N 2 MbN Edit a MOKN 3 Edit the name if necessary 16 characters max page 43 a MOKN 4 Edit the phone number if necessary 24 digits max a MOKN 2 times a MeN Erasing an entry 1 Press and hold the desired speed dial key 1 to 6 a M N 2 MbN Er...

Page 23: ...a Enter the desired code Example Press M N 101 2 Select the desired setting a MOKN R This step may vary depending on the feature being programmed R To exit the operation press MeN Note R In the following table indicates the default settings R In the following table indicates the reference page number R Display menu order and sub menu may vary depending on your model Display the menu tree and direc...

Page 24: ...ding Time 2 1 1 Minute 3 3 Minutes 0 Greeting Only 3 305 40 Remote Code 2 306 38 Call Screening 1 On 0 Off 310 34 Answer On 2 327 34 Answer Off 2 328 34 Main menu Time Settings Sub menu 1 Sub menu 2 Settings Code Set Date Time 2 101 14 Memo Alarm 1 3 Alarm 1 3 1 Once 2 Daily 3 Weekly 0 Off 720 28 Time Adjustment 2 4 1 Caller ID 0 Manual 226 Main menu Intercom 5 Operation Code Paging the desired un...

Page 25: ...0 Off 173 Time Settings Set Date Time 2 101 14 Memo Alarm 1 3 Alarm 1 3 1 Once 2 Daily 3 Weekly 0 Off 720 28 Time Adjustment 2 4 1 Caller ID 0 Manual 226 Handset Name 104 29 Key Finder Setup 9 1 Add new device for Finder1 10 2 Add new device for Finder2 3 Add new device for Finder3 4 Add new device for Finder4 Change Name 2 Finder1 6561 Finder2 11 6562 12 Finder3 11 6563 12 Finder4 11 6564 12 Regi...

Page 26: ...al Mode 2 1 Pulse 2 Tone 120 14 Recall Flash 2 15 0 900 msec 1 700 msec 2 600 msec 3 400 msec 4 300 msec 5 250 msec G 200 msec 160 msec 6 110 msec 7 100 msec 8 90 msec 9 80 msec 121 17 Privacy Mode 2 5 16 1 On 0 Off 194 Base Unit PIN 2 0000 132 31 Repeater Mode 2 1 On 0 Off 138 31 Register Register H set 130 49 Cancel Register 3 131 50 Power Failure 1 Auto 0 Off 152 18 Language Display English 110...

Page 27: ...in direct command code 4 This feature allows the unit to automatically adjust the date and time each time caller information including date and time is received To turn this feature on select Caller ID To turn this feature off select Manual Caller ID subscribers only To use this feature set the date and time first page 14 5 KX TG6812 KX TG6822 6 The ringer tone may continue to play for several sec...

Page 28: ...e for 1 minute and is repeated 5 times at 5 minute intervals snooze function A text memo can also be displayed for the alarm A total of 3 separate alarm times can be programmed for each handset You can set one of 3 different alarm options once daily or weekly for each alarm time Important R Set the date and time beforehand page 14 1 M N 720 2 Select an alarm by pressing 1 to 3 a MOKN 3 MbN Select ...

Page 29: ...the start and end time 1 M N 237 2 Continue from step 3 Turning night mode on off page 29 Setting the ring delay This setting allows the handset to ring during night mode if the caller waits long enough After the selected amount of time passes the handset rings If you select No Ringing the handset never rings during night mode 1 M N 239 2 MbN Select the desired setting a MOKN a MeN Note R When the...

Page 30: ... you do not want to dial the area code when making calls from the caller list you can store the area code which you want the unit to delete automatically Example You have stored the area code 123 If you make a call from the caller list to the phone number 123 456 7890 the unit dials 456 7890 1 M N 255 2 Enter an area code 5 digits max a MOKN a MeN Setting call restriction You can restrict selected...

Page 31: ... a MOKN a MeN Note R After turning the repeater mode on or off may be displayed on the handset momentarily This is normal and the handset can be used once is displayed Registering the DECT repeater KX A405 to the base unit Note R Please use a repeater that has not yet been registered to another unit If the repeater is registered to another unit deregister it first referring to the Installation Gui...

Page 32: ...red handsets Being replaced on the base unit or charger Pressing MeN Phonebook name display When caller information is received and it matches a phone number stored in the phonebook the stored name in the phonebook is displayed and logged in the caller list Caller list Important R Only 1 person can access the caller list at a time R Make sure the unit s date and time setting is correct page 14 Vie...

Page 33: ...N Select the desired entry 3 M N a MbN Edit a MOKN 4 Edit the number R Press dial key 0 to 9 to add MCN to delete 5 M N Erasing selected caller information 1 MCN 2 MbN Select the desired entry 3 M N a MbN Yes a MOKN a MeN Erasing all caller information 1 MCN 2 M N a MbN Yes a MOKN a MeN Storing caller information to the phonebook 1 MCN 2 MbN Select the desired entry a M N 3 MbN Save CID a MOKN 4 M...

Page 34: ...ou use the pre recorded greeting message the unit automatically switches to another pre recorded greeting message asking callers to call again later If you recorded your own greeting message the same message is still announced to callers even though their messages are not recorded Turning the answering system on off The answering system is preset to on Base unit Press M N to turn on off the answer...

Page 35: ...it flashes Press M N R If new messages have been recorded the base unit plays back new messages R If there are no new messages the base unit plays back all messages Operating the answering system during playback Key Operation MjN or MkN Adjust the speaker volume M N Repeat message 1 M N Skip message M N Stop playback M N Erase currently playing message 1 If pressed within the first 5 seconds of a ...

Page 36: ...uring playback 3 Enter the Settings menu 4 Play new messages 5 Play all messages 6 Play greeting message 76 Record greeting message 8 Turn answering system on Key Operation M N Pause message 2 9 or MnN Stop recording Stop playback 0 Turn answering system off 4 3 Erase currently playing message 5 Erase all messages 6 Reset to a pre recorded greeting message 1 If pressed within the first 5 seconds o...

Page 37: ... MbN Notification to a MOKN a M N 3 MbN Phonebook a MOKN 4 MbN Select the desired phonebook entry a MOKN a MeN n By entering a phone number 1 M N 338 2 MbN Notification to a MOKN a M N 3 MbN Manual a MOKN 4 Enter the desired name 16 characters max page 43 a MOKN 5 Enter the desired number 24 digits max a MOKN 2 times a MeN Turning on off the new message alert setting 1 M N 338 2 MbN On Off a MOKN ...

Page 38: ...rm different operations Remote access code A 3 digit remote access code must be entered when operating the answering system remotely This code prevents unauthorised parties from listening to your messages remotely Important R In order to operate the answering system remotely you must first set a remote access code 1 M N 306 2 To turn on remote operation enter the desired 3 digit remote access code...

Page 39: ...s at the end of the 2nd ring when new messages have been recorded or at the end of the 5th ring when there are no new messages If you call your phone from outside to listen to new messages page 38 you know that there are no new messages when the phone rings for the 3rd time You can then hang up without being charged for the call 1 M N 211 2 MbN Select the desired setting a MOKN a MeN For voice mai...

Page 40: ...N Selecting Greeting Only You can select Greeting Only which sets the unit to announce a greeting message to callers but not record messages Select Greeting Only in step 2 on Caller s recording time page 40 Note R When you select Greeting Only If you do not record your own message the unit will play the pre recorded greeting only message asking callers to call again later If you use your own messa...

Page 41: ... have new messages is displayed on the handset if message indication service is available Please contact your service provider telephone company for details of this service Important R If still remains on the display even after you have listened to new messages turn it off by pressing and holding for 2 seconds R To use the voice mail service provided by your service provider telephone company rath...

Page 42: ...ference calls Available for KX TG6812 KX TG6822 Outside calls can be transferred or a conference call with an outside party can be made between 2 handsets 1 During an outside call press M N to put the call on hold 2 MbN Intercom a MOKN 3 MbN Select the desired unit a MOKN 4 Wait for the paged party to answer R If the paged party does not answer press M N to return to the outside call 5 To complete...

Page 43: ...he display language you select English R Press MEN to move the cursor to the next space then press the appropriate dial key Arabic Persian R Press MFN to move the cursor to the next space then press the appropriate dial key Character entry modes The available character entry modes are Alphabet ABC Numeric 0 9 Arabic Persian and Extended When in these entry modes except Numeric you can select which...

Page 44: ...vailable Persian character table R When you select Persian as the display language Persian character table is available Extended character table z y 1 2 3 4 5 6 7 8 9 R The following are used for both uppercase and lowercase 44 Useful Information TG68xxBX_UE en _0523_ver021 pdf 44 2013 05 23 16 41 17 ...

Page 45: ...led R Phonebook copy failed page 21 Confirm the other handset the receiver is in standby mode and try again Incomplete R The receiver s phonebook memory is full Erase the unwanted phonebook entries from the other handset the receiver and try again Memory Full R The phonebook memory is full Erase unwanted entries page 20 R Message memory is full Erase unwanted messages page 35 36 R The call barred ...

Page 46: ...sure that you are using the supplied telephone line cord Your old telephone line cord may have a different wiring configuration R The base unit s AC adaptor or telephone line cord is not connected Check the connections R Disconnect the base unit from the telephone line and connect the line to a known working telephone If the working telephone operates properly contact our service personnel to have...

Page 47: ...is too far from the base unit Move closer R The base unit s AC adaptor is not properly connected Reconnect AC adaptor to the base unit R The handset is not registered to the base unit Register it page 49 R Activating one touch eco mode reduces the range of the base unit in standby mode If required turn eco mode off page 15 Noise is heard sound cuts in and out R You are using the handset or base un...

Page 48: ...me on the unit has shifted R Incorrect time information from incoming Caller ID changes the time Set the time adjustment to Manual off page 25 The name stored in the phonebook is not fully displayed while an outside call is being received R Edit the phonebook entry name to fit in 1 line of text page 20 Answering system Problem Cause solution The unit does not record new messages R The answering sy...

Page 49: ...wave oven to speed up the drying process Registering a handset to the base unit 1 Handset M N 130 2 Base unit Proceed with the operation for your model n KX TG6811 series page 3 Press and hold M N for about 5 seconds No registration tone n KX TG6821 series page 3 Press and hold M N for about 5 seconds until the registration tone sounds R If all registered handsets start ringing press M N again to ...

Page 50: ...base unit are displayed 2 MbN Select the handset you want to cancel a MOKN 3 MbN Yes a MOKN R A confirmation tone sounds R The handset does not beep when cancelling its own registration 4 MeN 50 Useful Information TG68xxBX_UE en _0523_ver021 pdf 50 2013 05 23 16 41 17 ...

Page 51: ...e 23 Display Contrast 26 Language 14 E Eco mode 15 Equalizer 18 Error messages 45 F First ring 25 H Handset Deregistration 50 Locator 42 Name 29 Registration 49 Hold 17 I Incoming call barring 29 Intercom 42 K Key finder 25 27 Key lock 18 Keytones 26 M Making calls 16 Missed calls 32 Mute 17 N Night mode 29 Noise reduction 18 P Pause 16 Phonebook 20 PIN 31 Power failure power back up operation 18 ...

Page 52: ...ate of purchase found on the bottom of the base unit Name and address of dealer Attach your purchase receipt here 1 62 4 chome Minoshima Hakata ku Fukuoka 812 8531 Japan Web Site http www panasonic net Panasonic System Networks Co Ltd 2013 PNQX5810ZA PNQX5810ZA PNQX5810ZA TT0513YK0 E TG68xxBX_UE en _0523_ver021 pdf 52 2013 05 23 16 41 17 ...

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