Panasonic KX-NCP500 Networking Manual Download

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Pure IP-PBX

Document Version: 2010-08

IP Networking Guide

Model No.

KX-NCP500/KX-NCP1000

KX-TDE100/KX-TDE200/KX-TDE600

KX-NCP500/KX-NCP1000: PBMPR Software File Version 4.1000 or later

KX-TDE100/KX-TDE200: PMMPR Software File Version 4.1000 or later
KX-TDE600: PGMPR Software File Version 4.1000 or later

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Summary of Contents for KX-NCP500

Page 1: ...P500 KX NCP1000 PBMPR Software File Version 4 1000 or later KX TDE100 KX TDE200 PMMPR Software File Version 4 1000 or later KX TDE600 PGMPR Software File Version 4 1000 or later Thank you for purchasi...

Page 2: ...hannel VoIP Gateway Card 39 4 2 1 Assigning the Hunt Pattern 39 4 2 2 Programming the Address Translation Table 40 4 2 3 Programming the Network Settings 42 4 3 Programming the MPR Card 47 4 3 1 Assig...

Page 3: ...Section 1 Introduction Document Version 2010 08 IP Networking Guide 3...

Page 4: ...the high cost of long distance communication is virtually eliminated The following diagrams illustrate VoIP network with i a remote office LAN and ii another PBX installed at different location Note P...

Page 5: ...ith Another PBX IP Network Router Switching Hub Router Switching Hub PBX PBX Branch Branch Headquarters Headquarters Document Version 2010 08 IP Networking Guide 5 1 1 1 Establishing a VoIP Network wi...

Page 6: ...etails refer to 1 2 2 VLAN Virtual LAN DiffServ DS Identifies the value for the DS field in the header of IP packets which determines the priority given to packets traveling from IP telephones For det...

Page 7: ...address for the IP EXT16 card cannot be assigned automatically using a DHCP server This IP address must be assigned manually using the Maintenance Console PC programming software of the PBX For detai...

Page 8: ...VLAN settings for the secondary port apply to data transmitted by a PC connected to the IP telephone When sending packets the IP telephone can attach information on which VLAN the packets are to be tr...

Page 9: ...VLAN settings assigned to the PC LAN card must be disabled These settings can usually be identified by 802 1Q 802 1p or VLAN in their name If you are using an IP telephone with a primary port only e g...

Page 10: ...ekeeper Available and 3 10 1 1 Slot Shelf Property Virtual IP Gateway GK Settings in the PC Programming Manual After programming the V IPGW16 card attempts to register with the gatekeeper using regist...

Page 11: ...the packets of silence from being sent to the network This feature can be enabled or disabled for each available codec G 711 and G 729A To configure the VAD feature refer to the appropriate section i...

Page 12: ...12 IP Networking Guide Document Version 2010 08 1 3 2 Voice Activity Detection VAD...

Page 13: ...Section 2 Guidance for VoIP Installation Document Version 2010 08 IP Networking Guide 13...

Page 14: ...ers G 711 while the called party prefers G 729A the call will be established using G 729A Codec Packet Sending Interval 20 ms 30 ms 40 ms 60 ms G 722 1 G 711 87 2 kbps 79 5 kbps G 729A 31 2 kbps 23 5...

Page 15: ...ps per channel In this case the required bandwidth will be as follows Required Bandwidth 2 87 2 16 2 31 2 611 2 kbps Therefore inform your network administrator and make sure that the network can supp...

Page 16: ...n this case the equation for bandwidth calculation based on the previous example will change as follows Required Bandwidth No of Fax Machines Required Bandwidth for the G 711 codec 10 No of Fax Machin...

Page 17: ...which must be programmed to each IP telephone on the network Note When a DHCP server which automates IP addressing of devices on the network is not used static IP addressing must also be enabled for...

Page 18: ...t effectively Therefore the routers used to access the IP network must not use NAT NAPT Generally NAT and NAPT are features that are available with routers Router Router Router Router Global IP Addres...

Page 19: ...roduced when calls are made through multiple IP networks as shown below therefore it is recommended that you avoid establishing a VoIP network in this fashion IP Network 1 IP Network 2 PSTN PRI QSIG e...

Page 20: ...pass packets appropriately If the VoIP network contains a firewall the firewall must be configured appropriately to allow VoIP packets listed in the table below to pass through the network without be...

Page 21: ...ng TCP 1720 H 225 0 RAS UDP 1719 QSIG Connectionless Tunneling TCP 1718 QSIG Connectionless Tunneling UDP 1717 Are layer 2 or higher switches used Use of repeater hubs can increase the network load an...

Page 22: ...r of IP packets The V IPGW16 card has the ability to set the ToS field of outgoing voice packets When the card is appropriately configured the router can give voice packets from the card higher priori...

Page 23: ...twork a managed network Make sure to use a managed IP network such as Frame Relay Leased Line or IP VPN Virtual Private Network The MPR IP EXT16 cards are not intended for use on the Internet includin...

Page 24: ...bs as they can increase the network load Also note that the port of the switching hub that connects to the MPR IP EXT16 cards should be set to operate under Auto Negotiation mode Yes No Model of switc...

Page 25: ...Section 3 Connection to the LAN This section describes the process of connecting the MPR IP EXT16 cards and IP telephones to the LAN Document Version 2010 08 IP Networking Guide 25...

Page 26: ...make sure that the card is connected to a layer 2 switch that is IEEE 802 1Q compliant and that is configured for VLANs In addition the port of the switching hub to which the card is connected must be...

Page 27: ...he case Connecting the MPR card to a switching hub for KX NCP series IP Softphone SIP Extension Ethernet Straight Cable Router Switching Hub PC IP PT with 2 ports Switching Hub LAN Port Document Versi...

Page 28: ...g hub for KX TDE series LAN Port IP Softphone SIP Extension Ethernet Straight Cable Router Switching Hub PC IP PT with 2 ports Switching Hub 28 IP Networking Guide Document Version 2010 08 3 1 Connect...

Page 29: ...a switching hub PC IP PT with a primary port only Ethernet Straight Cable Router Switching Hub RJ45 PC IP PT with 2 ports Switching Hub Document Version 2010 08 IP Networking Guide 29 3 1 Connecting t...

Page 30: ...BASE TX CAT 5 Category 5 or higher cable When using the VLAN feature on the network make sure that the switching hub to be connected is IEEE 802 1Q compliant and is configured for VLANs In addition th...

Page 31: ...network through the network cable In this case no AC adaptor is needed for the IP telephones However if PoE is not available you will need to connect an AC adaptor to the IP telephone Note Use only th...

Page 32: ...Only a PC can be connected to the secondary port of an IP telephone Other IP telephones including IP PTs or network devices such as routers or switching hubs cannot be connected The secondary port doe...

Page 33: ...Section 4 Programming Document Version 2010 08 IP Networking Guide 33...

Page 34: ...lect Shelf 2 a Click on the name of the desired card to install in the list An image of the card will be displayed b Click and drag the image of the card to the Extension or Trunk slot depending on th...

Page 35: ...KX NCS3104 KX NCS4104 4 IP Trunk Provides the activation key number and registration ID to download the activation key that enables the use of 4 IP CO lines KX NCS3201 KX NCS4201 1 IP Softphone IP PT...

Page 36: ...umber and registration ID to download the activation key that enables the use of CA Basic for 5 users KX NCS2110 CA Basic 10users Provides the activation key number and registration ID to download the...

Page 37: ...message will be displayed when the transfer is complete 4 Click OK 5 Under Configuration click Slot 6 Click Activation Key 7 For IP trunk activation key file s click Execute A confirmation message wil...

Page 38: ...IP softphones to be used through the IP Softphone IP Proprietary Telephone activation key 3 Click OK Note A confirmation message will be displayed if you have changed the number in the The number of...

Page 39: ...pressly granted 4 2 1 Assigning the Hunt Pattern The hunt pattern determines how to route incoming calls through virtual IP CO lines to the PBX The procedure below demonstrates the process of programm...

Page 40: ...dialog box The status light will turn red e Move the mouse pointer over the installed V IPGW16 card A menu will be shown under the mouse pointer f Click Shelf Property g Click GW Settings 2 In the Ma...

Page 41: ...e Remaining Number of Digits box type a number of digits to dial following the leading number d In GW No GW Group Selection select GW No e In the GW No box select 1 the gateway entry for the destinati...

Page 42: ...er Configuration click Slot b Move the mouse pointer over the small PBX image for virtual slots c Click Select Shelf d Move the mouse pointer over the installed V IPGW16 card to display the menu of op...

Page 43: ...ation pattern if necessary g Click OK 5 a From the system menu click Configuration b Click Slot c Move the mouse pointer over the installed V IPGW16 card to display the menu of options d Click Ous You...

Page 44: ...d Move the mouse pointer over the installed V IPGW16 card to display the menu of options e Click Port Property Confirm that all ports are in service INS Note When a V IPGW16 card is installed 8 ports...

Page 45: ...extension d Click OK 5 a From the system menu click Configuration b Click Slot c Move the mouse pointer over the installed V IPGW16 card to display the menu of options d Click Ous You will see a conf...

Page 46: ...ns b Click INS 1 When En bloc is selected you need to press after dialing the phone number Note For details about network parameter settings refer to the relevant sections of the PC Programming Manual...

Page 47: ...the Installer Level Programmer Code default INSTALLER b Click OK 5 Click Connect 6 a Select your PBX model from PBX Model b Select the LAN or RS 232C tab depending on the type of PC connection with th...

Page 48: ...Quick Setup After Quick Setup is completed if the IP addressing information was not changed and a V IPEXT card was installed during setup the IP PT registration screen is displayed For information on...

Page 49: ...to use a client identifier option specified by RFC 2131 The PBX will not start properly if the IP addresses cannot be assigned automatically by the DHCP server when DHCP Client is set to Enable In thi...

Page 50: ...type the subnet mask address of the network 2 c Click Apply 3 If the IP address of the default gateway needs to be entered a Click Common Settings A dialog box will appear b In the Gateway Address box...

Page 51: ...dress and the default gateway address to the IP PT The PBX IP address can also be assigned automatically to the IP PT in process of being registered to the PBX For details about registering the IP PT...

Page 52: ...pply power to the IP PT To enter the IP address of the Secondary PBX optional for software version 2 00 or later only PBX IP Address Software version 2 00 or later only Select Secondary PBX ENTER ENTE...

Page 53: ...HONE Press STORE Select PBX Press SP PHONE Press SP PHONE Select Primary PBX Press SP PHONE Select Secondary PBX Press SP PHONE To enter the IP address of the Secondary PBX if required PBX IP Address...

Page 54: ...amming Supply power to the IP PT Press HOLD to return to the Menu screen HOLD Press VOLUME to select PBX Press SP PHONE twice Press SP PHONE To the VLAN settings To end programming To set VLAN paramet...

Page 55: ...0 series except KX NT321 Select Network ENTER Select Disable for DHCP setting ENTER IP Address 1 ENTER To set the IP address of the IP PT Select Default Gateway ENTER Default Gateway Address 3 ENTER T...

Page 56: ...s page The IP PT will reboot and can then be registered to the PBX 1 Valid IP address range 1 0 0 0 to 223 255 255 255 2 Valid subnet mask address range 0 255 0 255 0 255 0 255 except 0 0 0 0 and 255...

Page 57: ...Press SP PHONE twice Press SP PHONE Select Subnet Mask Press SP PHONE Press SP PHONE Select Default GW Press SP PHONE Press SP PHONE Press HOLD to return to the Menu screen To enter the IP address of...

Page 58: ...255 255 2 Valid subnet mask address range 0 255 0 255 0 255 0 255 except 0 0 0 0 and 255 255 255 255 3 Valid IP address range 1 0 0 0 to 223 255 255 255 Note To confirm the connection to the secondary...

Page 59: ...ME to select Subnet Mask Press SP PHONE Press SP PHONE Press VOLUME to select Default GW Press SP PHONE Press SP PHONE To the VLAN settings To end programming To set VLAN parameters OR Press STORE Pre...

Page 60: ...ress 1 ENTER To set the IP address of the IP PT To set the subnet mask address To set the default gateway address Select Default Gateway ENTER Default Gateway Address 3 ENTER ENTER Subnet Mask Address...

Page 61: ...To set VLAN parameters OR Return to the Menu screen Return to the Menu screen The IP PT will reboot and can then be registered to the PBX 1 Valid IP address range 1 0 0 0 to 223 255 255 255 2 Valid su...

Page 62: ...ask Press SP PHONE Press SP PHONE Select Default GW Press SP PHONE Press SP PHONE Continued on next page Press HOLD to return to the Menu screen To enter the IP address of the MPR card in the Primary...

Page 63: ...nge 1 0 0 0 to 223 255 255 255 2 Valid subnet mask address range 0 255 0 255 0 255 0 255 except 0 0 0 0 and 255 255 255 255 3 Valid IP address range 1 0 0 0 to 223 255 255 255 Note To confirm the conn...

Page 64: ...ask Press SP PHONE Press SP PHONE Press VOLUME to select Default GW Press SP PHONE Press SP PHONE Press HOLD twice to return to the Menu screen HOLD Press VOLUME to select PBX Press SP PHONE twice Pre...

Page 65: ...ithout ending programming KX NT300 series except KX NT321 KX NT136 PBX IP Address ENTER ENTER Select PBX Select PBX IP Address Select Primary PBX ENTER ENTER To enter the IP address of the IP EXT16 ca...

Page 66: ...PHONE Press STORE Select PBX Press SP PHONE Press SP PHONE Select Primary PBX Press SP PHONE Select Secondary PBX Press SP PHONE To enter the IP address of the Secondary PBX If required PBX IP Addres...

Page 67: ...wer to the IP PT Press HOLD to return to the Menu screen HOLD Press VOLUME to select PBX Press SP PHONE twice Press SP PHONE To the VLAN settings To end programming To set VLAN parameters OR Press STO...

Page 68: ...To set the IP address of the IP PT To set the subnet mask address Select Default Gateway ENTER Default Gateway Address 3 ENTER ENTER Subnet Mask Address 2 ENTER Select Subnet Mask Select IP Address T...

Page 69: ...amming To set VLAN parameters OR Return to the Menu screen Return to the Menu screen The IP PT will reboot and can then be registered to the PBX 1 Valid IP address range 1 0 0 0 to 223 255 255 255 2 V...

Page 70: ...t Mask Press SP PHONE Press SP PHONE Select Default GW Press SP PHONE Press SP PHONE Continued on next page Press HOLD to return to the Menu screen To enter the IP address of the IP EXT16 card in the...

Page 71: ...nge 1 0 0 0 to 223 255 255 255 2 Valid subnet mask address range 0 255 0 255 0 255 0 255 except 0 0 0 0 and 255 255 255 255 3 Valid IP address range 1 0 0 0 to 223 255 255 255 Note To confirm the conn...

Page 72: ...SP PHONE Press SP PHONE Press VOLUME to select Default GW Press SP PHONE Press SP PHONE Press HOLD twice to return to the Menu screen HOLD Press VOLUME to select PBX Press SP PHONE twice Press SP PHO...

Page 73: ...ing information automatically To set the IP address of the KX HGT100 To start programming Supply power to the KX HGT100 Press PROGRAM Select Set network Press OK Select DHCP Press OK To end programmin...

Page 74: ...ramming Press PROGRAM IP Address 1 Press OK Press OK Subnet Mask Address 2 Default Gateway Address 3 Press OK Press PROGRAM C Tone 1 Valid IP address range 1 0 0 0 to 223 255 255 255 2 Valid subnet ma...

Page 75: ...when assigning IP addressing information All the IP addressing information must be assigned manually For instructions refer to the documentation of the SIP Extension Note SIP Extensions can only recei...

Page 76: ...ng used Refer to the documentation of your SIP Extension for instructions KX NT300 series except KX NT321 KX NT136 Select VLAN ENTER ENTER VLAN ID ENTER VLAN Priority 1 1 ENTER Press STORE STORE To se...

Page 77: ...Press SP PHONE Press SP PHONE Select VLAN ID Press SP PHONE To set the VLAN ID for the secondary port VLAN ID VLAN Priority 1 1 4094 0 7 Select VLAN Secondary Press SP PHONE Select VLAN ID Select Pri...

Page 78: ...P PHONE Press VOLUME to select VLAN Enable Press SP PHONE Press SP PHONE Press SP PHONE Press STORE Press HOLD to return to the Menu screen HOLD Press SP PHONE Press VOLUME to select QoS The IP PT wil...

Page 79: ...e KX NT400 refer to the Operating Instructions of the KX NT400 KX NT300 series except KX NT321 Select Diffserv ENTER To set the DS field value for the primary port To set the DS field value for the se...

Page 80: ...to the Menu screen Select Primary Port Diffserv 0 0 7 7 Press SP PHONE Press SP PHONE Select DS Enable Press SP PHONE Press SP PHONE Press SP PHONE Press HOLD to return to the Diffserv setting screen...

Page 81: ...ress SP PHONE Press VOLUME to select Diffserv Press SP PHONE To end programming Press STORE Press HOLD to return to the Menu screen HOLD Press VOLUME to select DS Enable Press SP PHONE Diffserv 0 0 7...

Page 82: ...HCP and FTP ports Consult your network administrator to check whether the configuration of the IP ports is required Follow the procedure below to configure the port number of the IP ports Note For det...

Page 83: ...number of DHCP Ports ENTER 1024 65535 ENTER Port No Select PTAP Client Port ENTER 67 1024 65535 ENTER Port No Select DHCP Server Port ENTER 68 1024 65535 ENTER Port No Select DHCP Client Port Press SE...

Page 84: ...ver Ctrl Port ENTER 1024 65535 ENTER Port No Select FTP Client Ctrl Port 1024 65535 ENTER ENTER Port No Select FTP Client Data Port Return to the Menu screen Continued from previous page The IP PT wil...

Page 85: ...t Primary PBX Press SP PHONE Press SP PHONE 1024 65535 Port No Press SP PHONE Press SP PHONE 67 1024 65535 Port No Press SP PHONE Press SP PHONE 68 1024 65535 Port No Press SP PHONE Press SP PHONE Pre...

Page 86: ...TP Server Ctrl 21 1024 65535 Port No Select FTP Client Ctrl 1024 65535 Port No Select FTP Client Data 1024 65535 Port No Press SP PHONE Press SP PHONE Press SP PHONE Press SP PHONE Press SP PHONE Pres...

Page 87: ...No Press VOLUME to select PTAP Client Press SP PHONE Press SP PHONE 1024 65535 Port No Press VOLUME to select DHCP Server Press SP PHONE Press SP PHONE 67 1024 65535 Port No Press VOLUME to select DH...

Page 88: ...Note If you wish to change the port number back to default enter 0 as the port number for the desired port 88 IP Networking Guide Document Version 2010 08 4 5 4 Configuration of IP Ports...

Page 89: ...hown under the mouse pointer c Click Port Property To register the IP PT by entering the MAC address directly 2 If the Connection column for the port is INS click INS and then click OUS on the dialog...

Page 90: ...istration succeed Click Close Once the IP PT is successfully registered the status of the IP PT will update to show Registered Registration of SIP Extensions 1 a Under Configuration click Slot b Move...

Page 91: ...reen appears f Click INS g Click OK Note Alternatively it is possible to set an extension number as a password for each SIP Extension automatically In order to set the password automatically do the fo...

Page 92: ...hich should consist of the extension number and the IP address of the MPR card e g 350 192 168 0 101 For KX HGT100 SIP Telephones It is necessary to program the KX HGT100 through Web Programming to re...

Page 93: ...ies 4 a Select Use the following IP address b In the IP address box type 192 168 0 201 This is an example entry Type an IP address different from that assigned to the KX HGT100 in 4 5 1 Assigning the...

Page 94: ...boxes b Click OK Your PC is now ready for programming through direct access to the KX HGT100 When Using a Proxy Server If the network has a proxy server installed you must apply the appropriate proxy...

Page 95: ...e Telephone Number and SIP ID boxes type the extension number c In the SIP Password box type the password d In the Proxy Address Registrar Address and SIP Domain boxes type the IP address of the MPR c...

Page 96: ...ork signal IP Address expired IP address lease time from the DHCP server has expired IP Address conflict The IP address of the KX HGT100 conflicts with other network devices Model Specifies the model...

Page 97: ...egistrar Address SIP Domain 2 Specifies the IP address of the MPR card Register Expire Specifies the length of time 1 4294967295 seconds that the KX HGT100 sends the REGISTER message to the PBX 1 Sess...

Page 98: ...ed One time Caller ID Deny Code Specifies the number to dial when preventing the calling party s telephone number from being displayed on the called party s telephone for outside calls 1 One time Call...

Page 99: ...fect To configure the Telephone Number SIP ID Press PROGRAM To start programming Hold INFORMATION for 3 seconds while Save speed dial is displayed To end programming Press PROGRAM Select desired param...

Page 100: ...enu will be shown under the mouse pointer c Click Port Property 2 Click De registration A dialog box will appear Registered extension numbers and names are displayed on the left 3 a Highlight numbers...

Page 101: ...EXT card A menu will be shown under the mouse pointer c Click Port Property 2 Click Forced De registration A dialog box will appear Registered extension numbers and names are displayed on the left 3 a...

Page 102: ...tion click Slot b Move the mouse pointer over the small PBX image for virtual slots c Click Select Shelf d Move the mouse pointer over the V SIPEXT32 card A menu will be shown under the mouse pointer...

Page 103: ...Section 5 Appendix Document Version 2010 08 IP Networking Guide 103...

Page 104: ...xx Changed Contents 4 2 Programming the Virtual 16 Channel VoIP Gateway Card 4 3 Programming the MPR Card 4 5 Programming the IP Telephones 4 6 Registering IP Telephones 104 IP Networking Guide Docume...

Page 105: ...ices 4 3 1 Assigning the IP Addressing Information 4 5 2 Setting the VLAN Parameters 4 5 3 Setting the Diffserv Parameters 4 5 4 Configuration of IP Ports 4 6 1 Registering IP Telephones 4 6 2 De regi...

Page 106: ...Installing Additional Activation Keys 4 3 1 Assigning the IP Addressing Information 4 5 1 Assigning the IP Addressing Information 4 5 2 Setting the VLAN Parameters 4 5 3 Setting the Diffserv Parameter...

Page 107: ...Installing Additional Activation Keys 4 3 1 Assigning the IP Addressing Information 4 5 1 Assigning the IP Addressing Information 4 5 2 Setting the VLAN Parameters 4 5 3 Setting the Diffserv Parameter...

Page 108: ...WARE ERROR Displays error and stops operating SDRAM error ERR 1006 0000 HARDWARE ERROR Displays error and stops operating SRAM error ERR 1007 0000 HARDWARE ERROR Displays error and stops operating Sub...

Page 109: ...09 XXXX MGCP SERVER REJECTION Resets and displays error for 5 seconds while starting up Error information from the PBX MGCP server Consult your network administrator ERR 2010 0000 HARDWARE ERROR Reset...

Page 110: ...material is copyrighted by Panasonic System Networks Co Ltd and may be reproduced for internal use only All other reproduction in whole or in part is prohibited without the written consent of Panasoni...

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