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Hybrid IP-PBX

Model No.  

KX-NS500

Getting Started

Thank you for purchasing this Panasonic product.
Please read this manual carefully before using this product and save this manual for future use.
In particular, be sure to read "1.2  For Your Safety (Page 5)" before using this product.

KX-NS500: PFMPR Software File Version 004.20000 or later.

Manuals and supporting information are provided on the Panasonic Web site at:
http://panasonic.net/pcc/support/pbx/

Summary of Contents for KX-NS500

Page 1: ...arefully before using this product and save this manual for future use In particular be sure to read 1 2 For Your Safety Page 5 before using this product KX NS500 PFMPR Software File Version 004 20000...

Page 2: ...efore Programming 19 3 1 Starting the PBX 20 3 2 PC Connection 23 3 3 Starting Web Maintenance Console 24 4 Programming 27 4 1 Programming the PBX 28 4 1 1 Easy Setup Wizard 28 4 1 2 Installing the Vi...

Page 3: ...Section 1 Before Installation Getting Started 3...

Page 4: ...firmware version of the KX NS0154 You can confirm the compatibility on the Panasonic Web site http panasonic net pcc support pbx About the Other Manuals User Manual Provides operating instructions fo...

Page 5: ...se could result in death or serious injury CAUTION This notice means that misuse could result in injury or damage to property The following types of symbols are used to classify and describe the type...

Page 6: ...fety reasons close the top cover and tighten the screws before operating the PBX For earthing wire green and yellow insulation is required and the cross sectional area of the conductor must be more th...

Page 7: ...h rack attachment bracket x 2 Screw x 6 For 19 inch rack Screw x 3 For Wall Mounting Washer x 3 For Wall Mounting 1 The number of included CD ROMs varies according to the country area 2 The PBX with t...

Page 8: ...8 Getting Started 1 3 Unpacking...

Page 9: ...Section 2 Installation Getting Started 9...

Page 10: ...that the power switch is turned off and disconnect the power cable Power Switch Note In order to turn off the PBX s power a system shutdown using Web Maintenance Console must first be performed For de...

Page 11: ...ce the top cover onto the PBX Then slide the top cover until it closes properly 2 Turn the screws clockwise to tighten CAUTION For safety reasons close the top cover and tighten the screws before oper...

Page 12: ...rned off When installing or removing the optional service cards do not put pressure on any parts of the mother board Doing so may result in damage to the PBX Note Make sure the AC power cord is not co...

Page 13: ...usage easily For details refer to 9 38 1 1 PBX Configuration 1 5 1 Configuration DSP Resource Setting DSP Resource Advisor in the PC Programming Manual For details about the number of resources provi...

Page 14: ...etween earth and the earth terminal of the PBX must be made CAUTION For earthing wire green and yellow insulation is required and the cross sectional area of the conductor must be more than 0 75 mm2 o...

Page 15: ...2 3 6 RX RX TX TX PC CTI Server IP PT Switching Hub IP Softphone CA Client PC Switching Hub PBX LAN Port Pin No Signal Name Signal Name Pin No SIP Phone IP CS Connection for 10BASE T 100BASE TX Ether...

Page 16: ...for instructions Connecting an IP Telephone to a Switching Hub When connecting an IP telephone to the LAN connect it to a switching hub Note Since an IP softphone is installed and operates on a PC the...

Page 17: ...from the network through the network cable In this case no AC adaptor is needed for the IP telephones However if PoE is not available you will need to connect an AC adaptor to the IP telephone Note Us...

Page 18: ...Regarding of the PIN assignment of RJ45 PBX side refer to the Installation Manual Example KX DT300 Series DPT Pin Assignments TO MAIN UNIT PABX DPT and DSS Console KX T7000 Series SLT H L T R H L 18 G...

Page 19: ...Section 3 Before Programming Getting Started 19...

Page 20: ...the PBX if you unplug the PBX do not initialise it again as described in System Initialisation Procedure Otherwise your programmed data will be cleared The power supply cord is used as the main disco...

Page 21: ...licks Note For safety reasons do not stretch or pinch the AC power cord To UPS 2 Plug the other end of the cord into an AC outlet System Initialisation Procedure 1 Slide the System Mode Switch to the...

Page 22: ...will stop flashing and remain lit up Note For details about LED indications refer to 4 3 1 Mother Board in the Installation Manual All data except for system prompts and activation key files will be...

Page 23: ...ble communication on an IP network To programme the PBX connect it to the PC via the LAN port When connecting the PBX via a Virtual Private Network or the Internet refer to 5 2 PC Connection in the In...

Page 24: ...nstaller level account name and the default Installer level account password to launch the Easy Setup Wizard For details about the Easy Setup Wizard see 4 1 1 Easy Setup Wizard Using Web Maintenance C...

Page 25: ...e installer 3 Follow the on screen instructions provided by the installation wizard Note For information about programming the PBX in Off line mode refer to the PC Programming Manual Getting Started 2...

Page 26: ...26 Getting Started 3 3 Starting Web Maintenance Console...

Page 27: ...Section 4 Programming Getting Started 27...

Page 28: ...eb Maintenance Console for a PBX that is in its initialised factory default state the Easy Setup Wizard for that PBX will launch automatically You must log in using the Installer level account name an...

Page 29: ...ng enter a password for the Installer level account In Re enter enter the same password e When Slave is selected in step b in One look Network specify whether to activate the 60 day One look Networkin...

Page 30: ...its Extension Number 4 digits Extension Number d Click Next Note Depending on the value selected above the numbering plan of the PBX will vary as follows Select this value with care 4 In the Manager O...

Page 31: ...BX for future reference d Click Next When not using a DHCP server a Select Use the following IP address b Enter an IP address 1 subnet mask 2 and default gateway 1 You may not need to specify the defa...

Page 32: ...and Extension Number Input registration modes may not be available for certain types of IP terminals In such cases select Manual as the registration mode For more information about the IP terminal re...

Page 33: ...entered during Easy Setup Wizard The Home Screen is displayed You may now begin programming the PBX Notice If an external DHCP server is in use it must be able to use the client identifier option spe...

Page 34: ...activation keys as an activation key file from the Key Management System To download the activation keys enter the MPR ID number shown on the back of the main unit and activation key number and regis...

Page 35: ...e s can be used through the IP Softphone IP Proprietary Telephone P SIP Extension activation key 1 a Click Setup PBX Configuration Configuration Slot b Click Activation Key 2 a In Number of activated...

Page 36: ...o import a SIP provider list file comma separated value CSV file in advance to use the automatic programming feature Follow the steps below to configure a SIP provider 1 Click Select Provider A dialog...

Page 37: ...by the SIP provider 3 In the Authentication ID column enter the authentication ID required for registration with the SIP server 4 In the Authentication Password column the authentication password used...

Page 38: ...on a remote office LAN While the DHCP server automatically assigns the IP address of the IP PT the subnet mask address and the default gateway address to the IP PT the PBX s IP address must be assigne...

Page 39: ...of the Secondary PBX optional for KX NT300 series Software version 2 00 or later only and KX NT500 series Software version 1 00 or later only PBX IP Address For KX NT300 series Software version 2 00 o...

Page 40: ...ress SP PHONE Select Primary PBX Press SP PHONE Select Secondary PBX Press SP PHONE To enter the IP address of the Secondary PBX If required PBX IP Address PBX IP Address Note For KX NT511 users For d...

Page 41: ...ss SP PHONE twice Press SP PHONE Press STORE Not using a DHCP server DHCP Server feature or an external DHCP server when the IP PT is on the same LAN as the PBX Only the PBX s IP address can be assign...

Page 42: ...o the IP PT Press STORE STORE To end programming The IP PT will reboot and can then be registered to the PBX Return to the Menu screen Return to the Menu screen To enter the IP address of the Secondar...

Page 43: ...Note The illustrations may differ from the buttons on your telephone Getting Started 43 4 3 1 Assigning IP Addressing Information...

Page 44: ...IP Address Press SP PHONE Select PBX Press SP PHONE Select Secondary PBX Press SP PHONE Press SP PHONE PBX IP Address Press HOLD twice to return to the Menu screen The IP PT will reboot and can then...

Page 45: ...L Press SP PHONE Press SP PHONE Press VOLUME to select Default GW VOL Press SP PHONE Press SP PHONE To end programming The IP PT will reboot and can then be registered to the PBX Press STORE IP Addres...

Page 46: ...o set the IP address of the IP PT To set the subnet mask address To set the default gateway address Select Default Gateway ENTER Default Gateway Address 3 ENTER ENTER Subnet Mask Address 2 ENTER Selec...

Page 47: ...re version 1 00 or later only PBX IP Address Select Secondary PBX ENTER ENTER Continued from previous page 1 Valid IP address range 1 0 0 0 to 223 255 255 255 2 Valid subnet mask address range 0 255 0...

Page 48: ...SP PHONE twice Press SP PHONE Select Subnet Mask Press SP PHONE Press SP PHONE Select Default GW Press SP PHONE Press SP PHONE Continued on next page Press HOLD to return to the Menu screen To enter t...

Page 49: ...pt 0 0 0 0 and 255 255 255 255 3 Valid IP address range 1 0 0 0 to 223 255 255 255 Note For KX NT511 users For details about operating the PROGRAM button and other buttons refer to For IP PTs in 4 3 1...

Page 50: ...registered to the PBX To end programming Press STORE Press HOLD to return to the Menu screen To enter the IP address of the PBX Press HOLD twice to return to the Menu screen HOLD Press VOLUME to sele...

Page 51: ...r instructions on manually setting PBX network information refer to Assigning the IP address of the PBX to a SIP phone in 5 7 1 Assigning IP Addressing Information in the Installation Manual When assi...

Page 52: ...IP CSs can only receive IP addressing information from a DHCP server on its own LAN Therefore when IP CSs are located on several LANs a DHCP server is required on each LAN Since the default setting o...

Page 53: ...P CSs refer to the Installation Guide for the IP CS Note For KX UT series SIP phones the SIP extension password is automatically set to 1234 For IP softphones follow the same registration procedure as...

Page 54: ...procedure below for registration 1 a Click Setup PBX Configuration Configuration Slot b Place the mouse cursor over the Virtual Slot and in the menu that appears click Select Shelf c For IP PTs Move t...

Page 55: ...name and index number for programming Note If the IP PT or SIP phone has been connected to the LAN and power has been turned on the IP address of the PBX will be assigned automatically If not connect...

Page 56: ...e this feature refer to 9 36 PBX Configuration 1 3 Configuration Option New Card Installation Automatic Extension Number Set for Extension Card in the PC Programming Manual If not enter the extension...

Page 57: ...perty screen 4 Programme the SIP extension you wish to register a Set the IP address of the PBX extension number and password in the corresponding fields for your SIP extension b Send a request from t...

Page 58: ...58 Getting Started 4 3 2 Registering IP Telephones...

Page 59: ...Section 5 Confirming the Connection Getting Started 59...

Page 60: ...tension registered with the PBX by simply dialling the extension number Dial extension number extension no To call an outside party Dial outside phone number Enter automatic line access number outside...

Page 61: ...Getting Started 61 Notes...

Page 62: ...Panasonic System Networks Co Ltd 2014 PNQX6310VA CC0114AH4035...

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