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Operating Instructions

Smart Handheld

EB-3901

Operating Instructions

Tablet Computer

Model No.

 FZ-E1 

series 

Thank you for purchasing a Panasonic product.

Please read this document carefully before using the product 
and keep this document in a safe place for future reference.

For detailed information about this product, refer to the Reference 
Manual, which is available by flicking the Start screen to the left, 
then tapping 

[Online Manual]

 in the App list. (Download required.)

Summary of Contents for FZ-E1 series

Page 1: ... Panasonic product Please read this document carefully before using the product and keep this document in a safe place for future reference For detailed information about this product refer to the Reference Manual which is available by flicking the Start screen to the left then tapping Online Manual in the App list Download required ...

Page 2: ...ts 30 Opening and closing the interface cover 34 Removing the battery cover 35 Attaching the battery cover 36 Installing a SIM card certain models only 38 Installing an SD card 39 Installing the battery 40 Charging the battery 41 Turning the unit on and off 42 Screen display 43 Basic operations 45 Troubleshooting 47 Appendix 52 Replacing the battery 52 Enabling the internal heater 52 Factory data ...

Page 3: ...he type of instructions to be observed Safety precautions Denotes potential hazards that will result in serious injury or death Denotes potential hazards that could result in serious injury or death Denotes potential hazards that could result in minor injury Denotes potential hazards that could result in property damage This symbol is used to alert users to specific operating procedures that must ...

Page 4: ...short circuit and overheating which may result in rupture or fire Use only specified batteries Use of unspecified batteries may result in electrolyte leakage overheating rupture or fire Use only specified AC adaptors Use of unspecified AC adaptors may result in overheating fire or rupture Stop using the product if any of the following occurs Product emits smoke unusual sound or unusual smell Water...

Page 5: ...out of the reach of infants and small children Small objects are suffocation and choking hazards In the event of accidental swallowing seek medical help immediately Keep SIM cards out of the reach of infants and small children Small objects are suffocation and choking hazards In the event of accidental swallowing seek medical help immediately Stop using the product immediately and consult your doc...

Page 6: ...falls Do not use headphones while driving or in potentially dangerous areas or situations Your inability to hear the sounds around you can cause accidents Take special care at rail crossings station platforms roads construction sites etc For models with an optional barcode reader Do not look directly at the red beam for an extended period or point the barcode reader at another person s eyes This m...

Page 7: ...d or injury Do not pull or insert the AC plug if your hands are wet Electric shock may result Do not connect the AC adaptor to a power source other than a standard household AC outlet Otherwise a fire due to overheating may result Connecting to a DC AC converter inverter may damage the AC adaptor On an airplane only connect the AC adaptor charger to an AC outlet specifically approved for such use ...

Page 8: ...t where it will be exposed to extremely high temperatures such as near fire or in direct sunlight may deform the product or cause damage or malfunction to its internal components Using the product in these conditions may cause short circuit insulation defects etc which may in turn cause fire or electric shock Do not expose the skin to the product when using the product in hot or cold environments ...

Page 9: ...nnected The AC cord may be damaged resulting in fire or electric shock If the AC cord is damaged unplug the AC plug immediately Do not subject the AC adaptor to any strong impact Using the AC adaptor after a strong impact such as being dropped may result in electric shock short circuit or fire Contact your technical support representative for support or repair Do not place objects on the surface o...

Page 10: ...sion or radio receiver This may cause television or radio interference The battery is for use solely with the specified product Do not use it with any other products Overheating fire or rupture may result Do not disassemble modify or insert sharp foreign objects into the battery Electrolyte leakage overheating fire or rupture may result Do not crush bend deform puncture shred throw or apply high p...

Page 11: ...y with a battery charger cradle use only the specified charger cradle Overheating fire or rupture may result Do not subject the battery to strong impact vibration or rough handling This may cause electrolyte leakage overheating rupture or fire Do not charge the battery using methods other than those specified Improper battery use may cause electrolyte leakage overheating rupture or fire If electro...

Page 12: ... battery away from fire Overheating fire or rupture may result Do not place the battery in microwave ovens or pressurized containers Sudden application of heat may damage the battery s case resulting in electrolyte leakage overheating smoke rupture or fire ...

Page 13: ...rganization These situations may for example include Using this product on board of airplanes or In any other environment where the risk of interference to other devices or services is perceived or identified as harmful If you are uncertain of the policy that applies on the use of wireless devices in a specific organization or environment e g airports you are encouraged to ask for authorization to...

Page 14: ...effects on human health and the environment which could otherwise arise from inappropriate waste handling For more information about collection and recycling of old products and batteries please contact your local municipality your waste disposal service or the point of sale where you purchased the items Penalties may be applicable for incorrect disposal of this waste in accordance with national l...

Page 15: ...heir pacemaker when this product is turned ON Should use the ear opposite the pacemaker to minimize the potential for interference Should not carry this product in a breast pocket Should turn off the product immediately if there is any reason to suspect that interference is taking place Hearing aids Some digital wireless products may interfere with some hearing aids In the event of such interferen...

Page 16: ...g areas chemical plants below deck on boats fuel or chemical transfer or storage facilities vehicles using petroleum or natural gas or areas where the atmosphere contains particles such as grain dust or metallic powders and any other area where you would normally be advised to turn off your vehicle engine Electronic devices This product receives and transmits radio frequency signals while switched...

Page 17: ...ailable and legally permitted Emergency communications Never rely solely on a mobile product for essential or emergency communications Network connections can be affected by remaining battery level radio signals service networks and other conditions and as a result emergency communications cannot be guaranteed in all conditions Antenna Do not replace the antenna Unauthorized antennas modifications...

Page 18: ...RSELF REFER SERVICING TO QUALIFIED PERSONNEL This product is using lasers that comply with IEC60825 1 2007 regulations This product utilizes a Class 2 laser Class 2 laser readers use a low power visible diode As with any very bright light source such as the sun the user should avoid staring directly into the light beam Momentary exposure to a Class 2 laser is not known to be harmful Caution Proced...

Page 19: ...ring human life or safety Panasonic will not be responsible for any liability resulting from the use of this product arising out of the foregoing uses 1 As defined by the European Medical Device Directive MDD 93 42 EEC Panasonic cannot guarantee any specifications technologies reliability safety e g Flammability Smoke Toxicity Radio Frequency Emission etc requirements related to aviation standards...

Page 20: ... to exceed the limits for exposure to radio waves recommended by international guidelines These guidelines were developed by the independent scientific organization ICNIRP and include safety margins designed to assure the protection of all persons regardless of age and health The guidelines use a unit of measurement known as the Specific Absorption Rate or SAR The SAR limit for mobile devices is 2...

Page 21: ...are carried out in accordance with international guidelines for testing Wi Fi Use in European Economic Area and Switzerland and Turkey Operation of the device in the 5 GHz frequency band is restricted to indoor use only Declaration of Conformity DoC Hereby Panasonic declares that this Tablet Computer is in compliance with the essential requirements and other relevant provisions of Radio Telecommun...

Page 22: ...d the following text carefully This appliance is supplied with a molded three pin mains plug for your safety and convenience A 3 ampere fuse is fitted in this plug Should the fuse need to be replaced please ensure that the replacement fuse has a rating of 3 ampere and that it is approved by ASTA or BSI to BS1362 Check for the ASTA mark or the BSI mark on the body of the fuse If the plug contains a...

Page 23: ...e icin AEEE complies with Directive of Turkey AEEE Yönetmeligine Uygundur Handling cautions General use Use only specified accessories This product has been tested to meet strict MIL STD 810G standards for vibration and shock however as with any portable devices precautions should be taken to avoid any damage To prevent liquids sand dust or any foreign objects from entering the product always keep...

Page 24: ...age conditions Typical battery life is approximately one year or about 500 charge cycles As the battery reaches the end of its life the amount of time it can be used becomes dramatically shorter and repeated charging does not restore its performance When this occurs the battery should be replaced with a new one Contact your technical support representative The battery may become warm during chargi...

Page 25: ...ffected areas with a soft cloth then shake out the liquid from the product Liquid that remains on the surface of the screen may cause staining Do not dry the product with an appliance or heat source such as a microwave oven or dryer For typical cleaning wipe the product with a soft dry cloth such as gauze An alcohol based disinfectant may be used if necessary You may also dip a soft cloth in water...

Page 26: ... any data stored in the product Before using Wi Fi or Bluetooth features take appropriate action to secure your data Trademark and license information Trademarks The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG Inc and any use of such marks by Panasonic Corporation is under license microSDXC Logo is a trademark of SD 3C LLC The N Mark logo is a trademark or regist...

Page 27: ...hts of Microsoft Corporation and third parties Use or distribution of such technology outside of this products is prohibited without a license from Microsoft or an authorized Microsoft subsidiary and third parties Terms and illustrations in this document Panasonic Corporation and or its affiliates are referred to collectively as we or Panasonic This product supports microSD microSDHC and microSDXC...

Page 28: ...operly licensed or is otherwise authorized Panasonic does not warrant or guarantee the accuracy integrity or quality of any additional content or any other third party content Under no circumstances will Panasonic be liable in any way for the improper use of additional content or other third party content by this product or its operator This document and any related product documentation may refer...

Page 29: ...s are missing please contact your technical support representative Main unit 1 Battery 1 Battery cover 1 Certain models only AC adaptor Model number CF AA6373A 1 AC cord 1 Note Please read the separate Windows Embedded 8 1 Handheld Software License Terms before using this product Confirming the included items ...

Page 30: ... parts Front view A Indicator Orange lit Battery is charging Green lit Battery charging is complete Red lit Battery level is 10 or less of a full charge Description of parts b 1 2 3 4 5 6 9 0 5 7 8 e d f i j k 8 a c g h ...

Page 31: ...gloves glove touch mode H Speaker I Back button Press to return to the previous screen J Start button Press to display the Start screen K Search button 1 Press to search the web L Headset jack cover page 33 M Headset jack N Barcode reader certain models only O Power button page 42 P Interface cover page 34 Q DC input jack page 41 R micro USB port page 41 S Interface cover lock switch T Camera butt...

Page 32: ...hen taking pictures Also lights if you open the battery cover while the unit is turned on C Rear camera D Card access cover E Cover latch F Cover latch lock switch G Expansion bus connector Used when connecting an optional cradle or other future expansion options H GPS antenna internal 6 7 4 3 2 1 5 8 c 9 0 a b ...

Page 33: ...Reference Manual Opening and closing the headset jack cover Pull the top edge of the cover i e the edge closest to the front of the unit to open the cover When closing make sure the cover is closed firmly IMPORTANT Observe the following to ensure the waterproof and dustproof performance of the unit Make sure the headset jack cover is securely closed when the headset jack is not being used When clo...

Page 34: ...USB port are not being used When closing the interface cover make sure there is no debris lodged in the gasket that seals the cover Opening and closing the interface cover 1 Unlock the cover by sliding the switch away from 2 Open the cover by pulling the top edge of the cover i e the edge closest to the top of the unit away from the unit 1 Close the cover firmly 2 Lock the cover by sliding the swi...

Page 35: ...iding the switch circled in the illustration away from A and then open the cover latch by sliding it toward B 2 While holding the bottom corners of the battery cover circled in the illustration lift the battery cover A and then remove the cover B Removing the battery cover A B ...

Page 36: ... battery cover into place B The edge of the battery cover with two tabs circled in the illustration should face the bottom of the unit 2 Press down firmly on the outside edges of the battery cover to seal it closed Start in the middle of the cover and work your way down to the bottom pressing in the areas shown Attaching the battery cover A B ...

Page 37: ...tch A and lock it B by sliding the switch circled in the illustration toward If the red area above the latch or inside the switch is visible the latch is not properly closed or locked IMPORTANT Observe the following to ensure the waterproof and dustproof performance of the unit Always make sure the battery cover is securely closed and locked When closing the battery cover make sure there is no deb...

Page 38: ...rd into the micro SIM card slot Install only micro SIM cards Do not attempt to install full size SIM cards Hold the SIM card so that the terminal surface is facing down with the notch in the position circled here Do not insert the micro SIM card anywhere except MicroSIM Slot 1 4 Push the SIM card fully into the slot until you hear a click When removing a SIM card push it slightly into the unit to ...

Page 39: ...pen the card access cover 3 Insert the SD card into the SD card slot Install only microSD cards Do not attempt to install SD cards of other sizes Hold the SD card so that the terminal surface is facing down with the notch in the position circled here 4 Push the SD card fully into the slot until you hear a click When removing an SD card push it slightly into the unit to eject it Installing an SD ca...

Page 40: ...ber Insert the battery so that the battery label and the yellow tab are facing up and that the terminals on the battery line up with the terminals inside the battery chamber 3 Lower the battery into the battery chamber To remove the battery lift the battery by pulling on the yellow tab and then remove the battery Installing the battery ...

Page 41: ...as shown in the illustration below Note When connecting a USB cable note the shape of the micro USB plug and the micro USB port Do not attempt to connect the USB cable upside down Remove any dust or water droplets from plugs before connecting them Do not use excessive force when inserting plugs or insert them at an angle If the installed battery fails the unit s battery authentication test the bat...

Page 42: ...fore turning on the unit for the first time or after an extended period of storage If the unit s temperature is 12 C or less when you try to turn the unit on the indicator flashes in green and orange and the unit will not turn on When the unit warms up the indicator will stop flashing and the unit will turn on automatically Turning the unit off 1 Press and hold until slide down to power off is dis...

Page 43: ...the unit and proceed to the next setting screen Screen display Using the Start screen and the App list The Start screen is the starting point for all operations The Start screen already has a number of tiles displayed on it but the tiles displayed and their locations can be changed as necessary Press start button to return to the Start screen at any time Flick the Start screen to the left to switc...

Page 44: ...on about incoming calls text messages and app update information is displayed in the action center The action center is displayed by flicking downward from the top of the screen and is hidden by flicking up from the bottom of the screen While the action center is displayed you can tap a notification to open the corresponding app or change the on off settings for displayed apps Tap ALL SETTINGS to ...

Page 45: ... will disappear after several seconds While the volume adjustment panel is displayed you can adjust the volume or turn the vibration on or off Using the app bar Depending on the application the app bar is displayed at the bottom of the display during operation and you can tap the icons to perform operations Tap on the right side of the screen or flick up from the app bar to display explanations fo...

Page 46: ...u tap any place outside of the menu Displaying the App switcher When multiple apps are active press and hold back button to display the App switcher Flick between the screens and tap one to switch to that screen To close the screen press back button ...

Page 47: ...n environment of 10 C to 35 C for about an hour and then try again After turning on the unit you can enable the heater so that it will turn on automatically if the unit becomes too cold See Enabling the internal heater page 52 The unit does not wake up from sleep The battery may have become completely discharged while the unit was in sleep mode In this case any data which has not been saved will b...

Page 48: ...ot a malfunction Press and hold power button and of the Volume button for at least 10 seconds to restart the unit and then try again Disconnect and remove all peripheral devices There are red green or blue dots on the screen or there is unevenness in screen colors or brightness The following are not malfunctions Although advanced high precision technologies are used in the production of color LCD ...

Page 49: ...tor flashes in green and orange The battery cannot be charged temporarily because the ambient temperature is too low or too high Leave the unit in an environment of 10 C to 35 C for about an hour The unit cannot turn on because the unit s temperature is 12 C or less While the indicator flashes in green and orange the heater will try to heat the unit if it is enabled Once the unit warms up the indi...

Page 50: ...ettings date time Set the date and time automatically for models supporting cellular transmission 1 Flick the Start screen to the left and then in the App list tap Settings date time 2 Turn on the Set automatically switch 3 Make sure the unit is in an area with good wireless reception turn the unit off and then turn it on again The unit s operation is slow Ambient temperature may be too low or too...

Page 51: ...51 Troubleshooting The screen freezes and no operations can be performed Press and hold power button and of the Volume button for at least 10 seconds to restart the unit and then try again ...

Page 52: ...acement in 30 seconds Otherwise the unit may turn off In this case any data which has not been saved will be lost Enabling the internal heater If enabled the unit s internal heater will activate in order to warm the product when its temperature is 12 C or colder 1 Flick the Start screen to the left and then in the App list tap Settings other settings 2 Set the Heater switch to Auto or Off Factory ...

Page 53: ...e CPU Memory 2 GB 1 Storage 32 GB Display Internal LCD 5 inch 1280 720 pixels HD 16 9 aspect ratio 16 777 216 colors Wi Fi IEEE802 11 a b g n ac Qualcomm WCN3680 Data transfer rate IEEE 802 11a up to 54 Mbps IEEE 802 11b up to 11 Mbps IEEE 802 11g up to 54 Mbps IEEE 802 11n HT20 up to 72 2 Mbps HT40 up to 150 Mbps IEEE 802 11ac VHT20 up to 86 6 Mbps VHT40 up to 200 Mbps VHT80 up to 433 Mbps Standa...

Page 54: ...4 GHz 1 ch 13 ch RF frequency band 2 4 GHz Band 2412 MHz 2472 MHz 5 GHz Band 5180 MHz 5320 MHz 5500 MHz 5700 MHz Bluetooth Version 4 0 Class 1 Transmission method FHSS system Wireless channels used 1 79 ch Low energy 0 39 ch RF frequency band 2400 2483 5 MHz including guard bands Mobile networking certain models only LTE HSPA UMTS EDGE GPRS GSM SIM card slot micro SIM card slot 1 Sound Speaker Lou...

Page 55: ...e Enhanced data security FIPS 140 2 level 1 compliant Sensors Ambient light sensor digital compass gyro sensor acceleration sensor proximity sensor NFC Type A B Felica compatible Card slots SD memory card micro SDXC card slot 1 2 Interfaces USB 2 0 port 1 3 gadget interface headset 1 cradle interface 1 Touchscreen 10 point capacitive touchscreen with glove touch mode and rain sensing touch mode 4 ...

Page 56: ...ndby 1000 hours Talk 23 hours 7 Barcode scanning 8 20 5 hours Charging time approx 9 3 6 hours Power consumption 10 Approx 18 W 11 Battery hot swap Yes Dimensions W D H 87 4 mm 165 mm 30 9 mm without protrusions Weight 12 Approx 426 g 13 including battery Operating environment 14 Temperature 20 C to 60 C Humidity 30 to 80 RH Storage environment Temperature 30 C to 70 C Humidity 30 to 90 RH Operati...

Page 57: ...figuration 13 For models without an optional barcode reader Weight for models with an optional barcode reader is 435 g 14 Do not expose the skin to this product when using the product in a hot or cold environment When using the product in hot or cold environments some peripherals may not perform properly Confirm the recommended operation environment of the peripherals Using the product continuousl...

Page 58: ...58 Accessories Accessories Product name Model number AC Adaptor CF AA6373A Car Adaptor CF AAV1601AW Battery Pack FZ VZSUX100J Cradle FZ VEBX111U Holster FZ VSTX111U ...

Page 59: ...f the replacement product or part to the customer and the customer shall transfer ownership of the replaced product or part to Panasonic Service Agreement Period from original date of purchase Toughbooks and every accessory included in the original packaging except the battery 3 years Toughpads and every accessory included in the original packaging except the battery 3 years Additional peripherals...

Page 60: ...ODUCT IS NOT INTENDED FOR USE AS OR AS PART OF NUCLEAR EQUIPMENT SYSTEMS AIR TRAFFIC CONTROL EQUIPMENT SYSTEMS OR AIRCRAFT COCKPIT EQUIPMENT SYSTEMS PANASONIC WILL NOT BE RESPONSIBLE FOR ANY LIABILITY RE SULTING FROM THE USE OF THIS PRODUCT ARISING OUT OF THE FOREGOING USES There are no other express warranties except as listed above We strongly recommend that customers backup their data before se...

Page 61: ... is returned to Panasonic s authorized Service Centre together with a copy of the purchase receipt within the aforesaid warranty period Panasonic shall have no obligation for any defects in the disk s or other media on which the Programs are furnished resulting from your storage thereof or for defects that have been caused by operation of the disk s or other media otherwise than on the Product or ...

Page 62: ...with such dam ages Some countries do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts so the above limitations or exclusions may not apply to you This limited warranty gives you specific legal rights and you may also have other rights that vary from country to country You must consult applicable country laws for a ful...

Page 63: ... com Czech speaking service 0800 143234 in country only Hungarian speaking service 06800 163 67 in country only Polish speaking service 00800 4911558 in country only Romanian speaking service 0800 894 743 in country only Slovakian speaking service 00800 42672627 in country only e mail toughbooksupport csg de ...

Page 64: ... Panasonic System Networks Co Ltd 2014 CPE02903ZA C1014 0 Printed in UK Web Site http panasonic net ...

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