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Phone Link Handbook

Summary of Contents for Phone Link

Page 1: ...Phone Link Handbook ...

Page 2: ...g from the use of this handbook Palm Inc assumes no responsibility for any loss or claims by third parties which may arise through the use of this software Palm Inc assumes no responsibility for any damage or loss caused by deletion of data as a result of malfunction dead battery or repairs Be sure to make backup copies of all important data on other media to protect against data loss IMPORTANT Pl...

Page 3: ...s 2 Installing Phone Link 2 Chapter 2 Setting Up a Phone Connection 5 Configuring network service settings for your phone 9 Updating phone drivers on your handheld 12 Chapter 3 Using Phone Connections 13 Appendix A Frequently Asked Questions 15 Phone connection problems 16 Technical support 16 Contents ...

Page 4: ...Contents iv ...

Page 5: ...r handheld and your phone using this technology consult your Bluetooth accessory documentation Serial cables and mobile phones that are enabled with infrared or Bluetooth technology are sold separately What can you do with a phone connection When your handheld is linked to a mobile phone and your mobile phone carrier supports the required services you can do the following Access the Internet Use a...

Page 6: ...re within your mobile phone service area To use this feature your mobile phone service must include data services See the electronic handbook that came with your handheld for information on wireless HotSync operations A GSM mobile phone GSM network service data service high speed wireless data service and an ISP account with a dial up connection are not included with your handheld Handheld system ...

Page 7: ...Essentials CD ROM into your computer s CD ROM drive 2 Double click the Software Essentials CD open the Communications folder and then open the Telephony folder 3 Select all files except the handbooks and then double click NOTE This step includes the SMS application as well as the Phone Link application 4 In the User drop down list verify that the username corresponds to your handheld NOTE If the u...

Page 8: ...Chapter 1 Using Phone Link 4 ...

Page 9: ... The instructions in this section assume that you already installed the Palm Desktop software that came with your handheld and performed at least one HotSync operation NOTE For Bluetooth technology option only To configure a phone connection you must first turn on Bluetooth communication and then turn on the Discoverable setting on your handheld See the Bluetooth accessory documentation for more i...

Page 10: ... chapter or your phone is not supported at this time 7 Tap Next 8 Tap the Via pick list and select the method you want to use to connect Infrared Cable or Bluetooth The Via pick list options will vary based on the phone model 9 Tap Next 10 When the Confirmation dialog box appears tap Yes IMPORTANT If you tap No in the Confirmation dialog box the link between your phone and handheld will not work 1...

Page 11: ... technology is available for your handheld 1 Place your phone into the mode where it can accept Bluetooth pairing from another device See the documentation that came with your phone for details 2 Wait for your handheld to discover your phone When your handheld discovers a Bluetooth phone it displays a screen similar to the screen that follows 3 Select your phone from the list If your phone doesn t...

Page 12: ...e given the option to try connecting again If you need additional information about connecting your phone consult your phone documentation or your Bluetooth accessory documentation 7 When prompted to create a trusted connection tap Next 8 Enter a passkey for this connection on your handheld and then tap OK 9 When the Confirmation dialog box appears tap Yes IMPORTANT If you tap No in the Confirmati...

Page 13: ... speed wireless data service network A dial up account with an ISP Dial up or Bluetooth access to a corporate network with Internet access To configure a dial up connection 1 After completing the last step in configuring your phone connection earlier in this chapter tap Next on the Network Service Setup screen If you do not see the Network Service Setup screen tap the Home icon tap the Phone Link ...

Page 14: ...ssword box and enter the password for your ISP account 8 Tap Next 9 Tap Done To configure a GPRS high speed wireless data service connection for your phone 1 After completing the last step in configuring your phone connection earlier in this chapter tap Next on the Network Service Setup screen If you do not see the Network Service Setup screen tap the Home icon tap the Phone Link icon and then tap...

Page 15: ...ct your mobile phone carrier s location 5 Tap the Select your carrier pick list and select your mobile phone carrier If your mobile phone carrier does not appear on the list either you need to download and install the settings for your mobile phone carrier see Updating phone drivers on your handheld later in this chapter or your carrier is not supported at this time 6 Tap Next 7 Tap Done ...

Page 16: ...are Essentials CD ROM into your computer s CD ROM drive 3 From the categories listed on the left side of the Install screen click the Communications tab and then click Phone Link Updater 4 Click Install Now and follow the onscreen instructions to download the latest phone driver files NOTE The onscreen instructions include performing a HotSync operation When prompted perform this operation to tran...

Page 17: ...tion 1 Turn on your handheld and your mobile phone 2 Activate the infrared port on your phone 3 Align the infrared port on your handheld with the infrared port on your phone 4 Launch the application that requires the phone connection For example to access e mail launch the Palm VersaMail application To make a cable connection 1 Connect the cable to your handheld and mobile phone 2 Turn on your han...

Page 18: ...Chapter 3 Using Phone Connections 14 ...

Page 19: ...he Documentation folder on your installation CD The Palm Knowledge Library accessible at www palm com intl in the Support section The most recent HelpNotes on your regional web site If you are still having problems contact Technical Support or go to www palm com support globalsupport NOTE Palm works with developers of third party add on applications to ensure the compatibility of these application...

Page 20: ...My handheld cannot connect to my mobile phone Use the following steps to test the connection 1 Tap the Home icon 2 Tap the Prefs icon 3 Tap Communication 4 Tap Phone 5 Tap the Service pick list and select the appropriate profile 6 Tap Connect 7 If the connection is successful open the application that requires the connection and complete the desired task If the connection is not successful make su...

Page 21: ...port 17 To find version and memory information 1 Tap the Home icon 2 Tap the Menu icon 3 Select Info from the App menu 4 Tap Version to see version numbers and tap Size to see the amount of free memory in kilobytes ...

Page 22: ...Appendix A Frequently Asked Questions 18 ...

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