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10400244-002   Jul 2013

©2009,2013 Overland Storage, Inc.

Page 1 of 4

This document describes how to remove and replace the 
Library Controller card in a NEO 2000e or 4000e library. 
It is also used for legacy NEO libraries that have been 
upgraded to an E-Series.

WARNING:  To reduce the risk of electric shock or 
damage to equipment, always remove any power cords 

while working with the unit.

AVERTISSEMENT:  Pour réduire le risque de choc 
électrique ou endommagement de l'équipement, retirez 

toujours les cordons électriques en travaillant avec l'appareil.

NOTE: A discharge of static electricity can damage micro-
circuitry. To help prevent Electrostatic Discharge (ESD), 
observe standard ESD precautions.

Unpacking the Spare

Carefully unpack and verify that you have all the parts: 

Library Controller card

Five (5) M4x6mm hexhead screws

Sixteen (16) M3x6mm flathead Phillips screws

You will also need a 2.5mm (or 3/32 inch) hex driver and a 
slip-joint pliers.

1.

If the 

library

 is operational:

a.

Exit the 

application software

 and, if necessary, 

stop the software services.

b.

Using the GUI (or the application software), remove 
any 

cartridges

 from the drives to prevent damage.

c.

Use the GUI to remove 

all

 the magazines.

IMPORTANT:  If the library is non-operational, the 
doors can be manually opened by pushing a stiff 

wire against the releases behind the front panel.

2.

Make note of the library’s 

IP Address

. It will be used 

to reconfigure the library after replacing the card.

3.

Using the Web Management Interface, download the 

Binary file

 from the History tab. This can be used as a 

reference to reconfigure the library with unique 
configurations.

4.

Power off

 the library:

a.

At the 

GUI

, press 

Power > OK

 (at Confirm).

b.

Turn the 

power supply

 switch to OFF (O).

c.

Remove the 

power cord

.

Remove Library from Rack

1.

Remove all 

external cables

.

For SCSI drives, leave the terminators attached.

2.

If XpressChannel is installed, release it by loosening 
the 

two captive screws

 on the back side and, for a 

Master unit, unplugging the 

DB-15 cable

.

3.

To reduce weight, we recommend removing the 

drive 

assemblies

:

a.

Loosen the captive 

thumbscrews

 at the top and 

bottom of the drive assembly.

b.

Fully supporting the assembly, pull the handle to 
remove the 

drive assembly

.

c.

Place each drive assembly on an 

ESD surface

 on its 

side as not to bend the tabs.

 

 

NEO

®

 2000e/4000e

Spare Library Controller Card

Remove & Replace Instructions

Overview & Notes

Preparing the Library

Manual Release Locations

Replacing the 2000e Card

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