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o2.co.uk

Telefónica UK Limited, 260 Bath Road, Slough, Berks, SL1 4DX. 

Registered in England and Wales No.1743099. That’s also the address for our registered office.  

All the information’s correct at the time of going to print, February 2012. O2CN1413N 02/12.  

Read our mobile broadband Ts & Cs at o2.co.uk/terms.

0682

Mobile broadband user guide  

E173

Summary of Contents for E173

Page 1: ...egistered in England and Wales No 1743099 That s also the address for our registered office All the information s correct at the time of going to print February 2012 O2CN1413N 02 12 Read our mobile broadband Ts Cs at o2 co uk terms 0682 Mobile broadband user guide E173 ...

Page 2: ...ys from when you bought it Getting started Coverage 1 Keep your number safe 1 Putting in the sim 2 What the light on your dongle means 3 Windows Setting up mobile broadband 4 Mac Setting up mobile broadband 14 Ways to pay and help Pay Go 20 Buying internet access 20 Checking your balance and usage 24 Pay Monthly 24 Checking your bill 24 Checking your data usage 25 Using mobile broadband abroad 28 ...

Page 3: ...our phone s address book You ll find it on the card you popped your sim out of and on your dispatch note if you bought it online You ll need it to use wifi or to call our customer services team for help If you re on Pay Go you ll also need your number to buy data and a credit or debit card Putting in the sim 1 Hold your dongle with the ø logo facing upwards 2 Holding the dongle firmly use your thu...

Page 4: ...mobile broadband with your computer you have to install Connection Manager you ll find it on the dongle Connection Manager Looks after all your internet connections Automatically connects you to the fastest network available Connects you to public wifi hotspots through ø Wifi and BT Openzone at no extra charge Helps you keep track of your data usage on the ø network Windows What the light on your ...

Page 5: ...into a USB port on your computer Look for the USB port symbol 4 Wait a few minutes If the AutoPlay window pops up click Run AUTORUN EXE Tip If it takes more than a few minutes do it manually by going to Start My Computer Right click on O2 dongle and choose Open Autoplay Connection Manager will get ready to install This may take a few minutes 5 If the User Account Control message appears click Allo...

Page 6: ...ous version of Connection Manager Click Next If not go to step 11 9 Click Uninstall 10 You will be asked if you want to save your settings contacts and text messages If you do click Yes The previous version of Connection Manager will now uninstall When it s finished the window will close automatically ...

Page 7: ...o choose the type of device you want to use Tick the box Click Next If not go to step 14 13 You ll be asked to choose the model of your device Tick the box then click Install 14 The software will start installing Once the installation is finished this pop up will appear Click Finish Important Do not remove your dongle yet ...

Page 8: ...ction Manager 15 A window may pop up asking if you want to use the Huawei dongle Click Yes 16 You will get a pop up message telling you that Connection Manager is automatically using your existing wifi connections Click OK 17 You may get a pop up message letting you know that O2 processes anonymous user data to help us improve Connection Manager Click OK 18 Tick the relevant box Pay Monthly or Pay...

Page 9: ... If you re on Pay Go you might need to buy internet access first Follow the steps on page 20 to find out how Mac Setting up mobile broadband What you need Mac OS X 10 6 Snow Leopard or Mac OS X 10 7 Lion Hard Drive Space 50MB Intel Processor USB 2 0 socket 32 bit and 64 bit full support Your Mac username and password To use mobile broadband on your Mac you ll need to install Connection Manager You...

Page 10: ...16 15 2 Double click Connection Manager 3 Click Continue 4 Select Macintosh HD 5 Click Continue 6 Click Install ...

Page 11: ...ection Manager will start to install You ll get a message when it s done 9 Click Restart to finish 10 You are now ready to use Connection Manager Go to Applications Connection Manager and add the icon to your dock If you re on Pay Monthly you re now ready to connect to the internet If you re on Pay Go you might need to buy internet access first Follow the steps on the next few pages to find out ho...

Page 12: ...of data before you run out of time If you have a Starter Kit you ll already have data so you can start browsing straight away Otherwise you ll need to buy data before you can use the internet Buying internet access 1 Go to the mobile broadband access website You can also get to this page by clicking View Usage Buy Access in Connection Manager Or open your internet browser and go to mobilebroadband...

Page 13: ...to my account Tip Your mobile broadband number is on the card you popped your sim out of and on your dispatch note if you bought it online If you have a Pay Go sim you can also find your number in Connection Manager by clicking Help 3 Click Buy Data for yourself 4 Choose from our daily or monthly options then click Buy Now ...

Page 14: ...y clicking View Usage Buy Access in Connection Manager Type in your mobile broadband number and click Continue to see how much time and data you have left in your allowance Pay Monthly Checking your bill You can see your bill anytime at o2 co uk Sign in with your mobile broadband username and password and choose My ø You need to use your mobile broadband account details to check your mobile broadb...

Page 15: ...ata you ve used in Connection Manager 1 At the top of Connection Manager in the blue bar you ll see how much of your data allowance you ve used up You can also check how much data you ve used through My ø 1 Go to o2 co uk 2 Sign in with your mobile broadband username and password 3 Click My ø View bill balance 4 Click Data in the My allowances section to see your total data allowance how much you ...

Page 16: ...44 809 0202 if you are unsure which mobile broadband tariff you have Using mobile broadband abroad If you re on Pay Monthly you can use your mobile broadband in over 100 countries But remember roaming charges are outside your monthly allowance and it can be expensive to use mobile broadband abroad You can see the exact costs at o2international co uk If you re on Pay Go you can t use your dongle ab...

Page 17: ...ll automatically connect you to mobile broadband If it doesn t automatically connect or you want to connect manually here s how 1 Double click the Connection Manager icon on your desktop Tip You can also open Connection Manager by going to On a computer Start All Programs O2 Connection Manager Connection Manager On a Mac Applications Connection Manager 2 Click Available Networks 3 Click O2 UK or t...

Page 18: ...our computer it will import your existing network settings and connect you to them automatically If you re on Windows XP make sure you have Service Pack 2 or 3 Only applies to stand alone mobile broadband through BT Openzone hotspots Some mobile broadband with laptop bundles have a defined wifi allowance Excessive use policy and terms apply see o2 co uk Public wifi hotspots Public wifi hotspots ar...

Page 19: ...xt Important If you re on Pay Go you can receive texts but not send them 1 Click the in Connection Manager 2 Choose the New message tab 3 In the To box type in the number you want to text Or choose one of your Contacts by double clicking their name 4 Write your message in the Message box 5 Click Send 6 Click OK Tip If you want to know when your text has been delivered tick Send delivery report Tex...

Page 20: ... details Mobile broadband not working If you re having problems installing your mobile broadband try one or more of these steps Check the sim card Take out the sim card and wipe it with a dry cloth When you put it back in the sim card tray make sure the gold chip is facing down You can check the sim card works by trying it in an ø mobile phone If it doesn t work in that either call us on 0844 847 ...

Page 21: ... TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE MADE IN RELATION TO THE ACCURACY RELIABILITY OR CONTENTS OF THIS MANUAL TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW IN NO CASE SHALL HUAWEI TECHNOLOGIES CO LTD BE LIABLE FOR ANY SPECIAL INCIDENTAL INDIRECT OR CONSEQUENTIAL DAMAGES OR LOST PROFITS BUSINESS REVENUE DATA GOODWILL OR ANTICIPATED SAVINGS Import...

Page 22: ...ice in dusty damp and dirty places or places with magnetic fields Otherwise it may result in malfunction of the circuit On a stormy day with thunder do not use your device when it is being charged to prevent any danger caused by lightning While using the device observe the local laws and regulations and respect others privacy and legal rights Keep the ambient temperature between 10º to 45º for usi...

Page 23: ... symbol on the device and any included batteries indicates that they should not be disposed of as normal household garbage Do not dispose of your device or batteries as unsorted municipal waste The device and any batteries should be handed over to a certified collection point for recycling or proper disposal at the end of their life For more detailed information about the recycling of the device o...

Page 24: ...y of purchase such rights remain protected If you purchased the Products in the UK this Limited Warranty is given to you by Telefónica UK Limited registered office 260 Bath Road Slough Berkshire SL1 4DX UK Warranty statement This Limited Warranty shall apply to the Mobile Broadband dongle Device including all accessories contained within the original ø box Accessories Hereafter the Products means ...

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