background image

350 East Plumeria Drive

San Jose, CA 95134

USA

November 2012

Cert. Manual

v1.0

N600 Wireless Dual Band 

Router WNDR3400v3

User Manual

This manual is for certification purposes only. 
The art, screen captures, and device might 
vary from the actual device.

Summary of Contents for WNDR3400v3

Page 1: ...e San Jose CA 95134 USA November 2012 Cert Manual v1 0 N600 Wireless Dual Band Router WNDR3400v3 User Manual This manual is for certification purposes only The art screen captures and device might vary from the actual device ...

Page 2: ... information card Trademarks NETGEAR the NETGEAR logo and Connect with Innovation are trademarks and or registered trademarks of NETGEAR Inc and or its subsidiaries in the United States and or other countries Information is subject to change without notice Other brand and product names are registered trademarks or trademarks of their respective holders 2012 NETGEAR Inc All rights reserved Statemen...

Page 3: ...Devices and Security Settings 17 Types of Logins and Access 17 NETGEAR Genie Setup 18 Use NETGEAR Genie after Installation 19 Upgrade Router Firmware 19 Router Dashboard Basic Home Screen 20 Add Wireless Devices or Computers to Your Network 21 Manual Method 21 Wi Fi Protected Setup WPS Method 21 Chapter 3 Genie Basic Settings Internet Setup 23 Internet Setup Screen Fields 23 Attached Devices 25 Pa...

Page 4: ... Remove a USB Drive 55 Specify Approved USB Devices 56 Connect to the USB Drive from a Remote Computer 57 Access the Router s USB Drive Remotely Using FTP 57 Chapter 6 Security Keyword Blocking of HTTP Traffic 59 Block Services Port Filtering 60 Schedule Blocking 61 Security Event Email Notifications 62 Chapter 7 Administration Upgrade the Router Firmware 65 View Router Status 66 Router Informatio...

Page 5: ...USB Settings 95 Universal Plug and Play 95 IPv6 97 Traffic Meter 97 Chapter 9 Troubleshooting Quick Tips 100 Sequence to Restart Your Network 100 Check Ethernet Cable Connections 100 Wireless Settings 100 Network Settings 100 Troubleshooting with the LEDs 101 Power Test LED Is Off or Blinking 101 Power Test LED Stays Amber 101 LEDs Never Turn Off 101 Internet or Ethernet Port LEDs Are Off 102 Wire...

Page 6: ...s Dual Band Router WNDR3400v3 Test the Path from Your Computer to a Remote Device 108 Appendix A Supplemental Information Factory Settings 109 Technical Specifications 111 Appendix B Notification of Compliance Index ...

Page 7: ... protects the devices PCs gaming consoles and so on that you connect to your home network Note For more information about the topics covered in this manual visit the support website at http support netgear com If you have not already set up your new router using the installation guide that comes in the box this chapter walks you through the hardware setup Chapter 3 Genie Basic Settings explains ho...

Page 8: ...irtually anywhere within the operating range of your wireless network However the operating distance or range of your wireless connection can vary significantly depending on the physical placement of your router For example the thickness and number of walls the wireless signal passes through can limit the range For best results place your router Near the center of the area where your computers and...

Page 9: ...s it is better if adjacent access points use different radio frequency channels to reduce interference The recommended channel spacing between adjacent access points is 5 channels for example use Channels 1 and 6 or 6 and 11 Prepare the Router To ensure proper heat dissipation and for router stability it is important that you connect the stand and place your router in an upright position To prepar...

Page 10: ...ireless Dual Band Router by inserting the tabs of the stand supplied with your router into the slots on the bottom of your router as shown 3 Place your router in a suitable area for installation near an AC power outlet and accessible to the Ethernet cables for your wired computers ...

Page 11: ... on the front panel Front Panel The router front panel has the status LEDs and icons shown in the following figure USB LED WPS button LAN Ports 1 4 LEDs 5 GHz LED 2 4 GHz LED Internet LED Power Test LED Table 1 Front panel LED descriptions LED Description USB Solid green The local Ethernet ports have detected wired links with PCs Blinking green Data is being transmitted or received Off No link is ...

Page 12: ...g sent or received over the wireless network Off The wireless radio is off Internet Solid amber The IP address has not been acquired Solid green An IP address has been received ready to transmit data Blinking green Data is being sent to or received from the Internet Off No Ethernet cable is connected between the router and the modem Power Test Solid amber The unit is starting up after being powere...

Page 13: ...eset the router to its factory default settings WiFi On Off button Four local area network LAN 10 100 1000 Mbps Ethernet ports for connecting the router to your local computers Internet Wide Area Network WAN Ethernet port for connecting the router to a cable or DSL modem AC power adapter outlet for connecting the power adapter Power On Off button See Factory Settings on page 109 for information ab...

Page 14: ...ess Dual Band Router WNDR3400v3 Label The label on the bottom of the router shows the WPS PIN login information MAC address and serial number MAC addresses Serial number Preset WiFi Password Default access information Preset SSID ...

Page 15: ...D to turn on If none of the LEDs turn on make sure the Power On Off button is in the ON position pushed in Attach the STAND to the ROUTER 1 Position the router so that the Power button is at the bottom and the USB port is at the top 2 Snap each piece of the stand onto a bottom corner of the router 2 4GHz Step 1 Unplug the power to turn off your MODEM Step 5 Connect your computer Use another Ethern...

Page 16: ...te cabling as described in the installation guide and in the previous chapter in this book This chapter contains the following sections Router Setup Preparation Types of Logins and Access NETGEAR Genie Setup Use NETGEAR Genie after Installation Upgrade Router Firmware Router Dashboard Basic Home Screen Add Wireless Devices or Computers to Your Network ...

Page 17: ...ction is working you no longer need to launch the ISP s login program on your computer to access the Internet When you start an Internet application your router automatically logs you in The ISP configuration information for your DSL account ISP login name and password Fixed or static IP address settings special deployment by ISP this is rare Wireless Devices and Security Settings Make sure that t...

Page 18: ...d the NETGEAR Genie type http www routerlogin net in the address field for your browser to display the NETGEAR Genie screen See Use NETGEAR Genie after Installation on page 19 4 Follow the onscreen instructions to complete NETGEAR Genie setup NETGEAR Genie guides you through connecting the router to the Internet If the browser cannot display the web page Make sure that the computer is connected to...

Page 19: ...Note The router user name and password are different from the user name and password for logging in to your Internet connection See Types of Logins and Access on page 17 for more information Upgrade Router Firmware When you set up your router and are connected to the Internet the router automatically checks for you to see if newer firmware is available If it is a message is displayed on the top of...

Page 20: ...router Internet Set update and check the ISP settings of your router Wireless View or change the wireless settings for your router Attached Devices View the devices connected to your network Parental Controls Download and set up parental controls to prevent objectionable content from reaching your computers ReadySHARE If you connected a USB storage device to the router then it is displayed here Gu...

Page 21: ...m of the router 3 Enter the router password and click Connect The default router passphrase is located on the product label on the bottom of the router 4 Repeat steps 1 3 to add other wireless devices Wi Fi Protected Setup WPS Method Wi Fi Protected Setup WPS is a standard for easily adding computers and other devices to a home network while maintaining security To use WPS make sure that all wirel...

Page 22: ... This chapter explains the features available from the Genie Basic Home screen shown in the following figure This chapter contains the following sections Internet Setup Attached Devices Parental Controls ReadySHARE USB Storage Basic Wireless Settings Guest Networks ...

Page 23: ...ddress and DNS server The default settings usually work fine If you have problems with your connection check the ISP settings 3 Click Apply to save your settings 4 Click Test to test your Internet connection If the NETGEAR website does not display within 1 minute see Chapter 9 Troubleshooting Internet Setup Screen Fields The following descriptions explain all of the possible fields in the Internet...

Page 24: ...e Server DNS Address The DNS server is used to look up site addresses based on their names Get Automatically from ISP Your ISP uses DHCP to assign your DNS servers Your ISP automatically assigns this address Use These DNS Servers If you know that your ISP does not automatically transmit DNS addresses to the router during login select this option and enter the IP address of your ISP s primary DNS s...

Page 25: ...ables Wireless devices have joined the wireless network number The order in which the device joined the network IP Address The IP address that the router assigned to this device when it joined the network Note that this number can change if a device is disconnected and rejoins the network MAC Address The unique MAC address for each device does not change The MAC address is typically shown on the p...

Page 26: ...utomatically directed to the Internet where you can learn more about Live Parental Controls or download the application The following screen displays ReadySHARE USB Storage You can view information about a USB storage device that is connected to the router s USB port here From the Basic Home screen select ReadySHARE to display the USB Storage Basic Settings screen ...

Page 27: ...current utilization of the storage device Edit Click the Edit button to edit the Available Network Folders settings Safely Remove a USB Device Click to safely remove the USB device attached to your router You can click Refresh to update this screen For more information about USB storage see Chapter 5 USB Storage Basic Wireless Settings The Wireless Setup screen lets you view or configure the wirel...

Page 28: ...d procedures are explained in the following sections 2 Make any changes that are needed and click Apply to save your settings 3 Set up and test your wireless devices and computers to make sure that they can connect wirelessly If they do not check the following Is your wireless device or computer connected to your network or another wireless network in your area Some wireless devices automatically ...

Page 29: ...lation If this check box is selected then wireless clients computers or wireless devices that join the network can use the Internet but cannot access each other or access Ethernet devices on the network Name SSID The SSID is also known as the wireless network name Enter a 32 character maximum name in this field This field is case sensitive The default SSID is randomly generated and NETGEAR strongl...

Page 30: ... passphrase but if you want to change these settings this section explains how Do not disable security Change WPA Security Option and Passphrase Note These settings apply separately to the 2 4 GHz b g n and 5 GHz a n bands 1 Under Security Options select the WPA option you want 2 In the Passphrase field that displays when you select a WPA security option enter the network key passphrase that you w...

Page 31: ...he Internet without providing them with your wireless security key You can add a guest network to each wireless network 2 4 GHz b g n and 5 0 GHz a n To set up a guest network 1 Select Basic Guest Network to display the following screen Scroll to view more settings Scroll to view more settings 2 Select any of the following wireless settings ...

Page 32: ...ID 4 Select a security option from the list The security options are described in Guest Network Wireless Security Options on page 32 5 Click Apply to save your selections Guest Network Wireless Security Options A security option is the type of security protocol applied to your wireless network The security protocol in force encrypts data transmissions and ensures that only trusted devices receive ...

Page 33: ...while WPA PSK is usually implemented through software WPA2 PSK uses a passphrase to authenticate and generate the initial data encryption keys Then it dynamically varies the encryption key WPS PSK WPA2 PSK Mixed Mode can provide broader support for all wireless clients WPA2 PSK clients get higher speed and security and WPA PSK clients get decent speed and security The product documentation for you...

Page 34: ...rough the Administration menu This chapter contains the following sections Setup Wizard WPS Wizard Setup Menu WAN Setup LAN Setup Quality of Service QoS Setup Some selections on the Advanced Home screen are described in separate chapters USB Storage See Chapter 5 USB Storage Security See Chapter 6 Security Administration See Chapter 7 Administration Advanced Setup See Chapter 8 Advanced Settings ...

Page 35: ...Setup Wizard from the Advanced tab of the Genie 1 Select Setup Wizard to display the following screen 2 Select either Yes or No I want to configure the router myself If you select No you are taken to the Internet Setup screen see Internet Setup on page 23 3 If you selected Yes click Next The following screen displays The Setup Wizard searches your Internet connection for servers and protocols to d...

Page 36: ...owing screen lets you select the method for adding the WPS client a wireless device or computer You can use either the push button or PIN method 3 Select either Push Button or PIN Number To use the push button method either click the WPS button on this screen or press the WPS button located on the top of the router Within two minutes go to the wireless client and press its WPS button to join the n...

Page 37: ...u The following selections are available Internet Setup This is a shortcut to the same Internet Setup screen that you can access from the dashboard on the Basic Home screen See Internet Setup on page 23 Wireless Setup This is a shortcut to the same Wireless Setup screen that you can access from the dashboard on the Basic Home screen See Basic Wireless Settings on page 27 Guest Network This is a sh...

Page 38: ...nternet select this check box Use this only as a diagnostic tool because it allows your router to be discovered Do not select this check box unless you have a specific reason Disable IGMP Proxying IGMP proxying allows a computer on the local area network LAN to receive the multicast traffic it is interested in from the Internet You can select this check box to disable the feature if you do not nee...

Page 39: ...ring screen Instead of discarding this traffic you can have it forwarded to one computer on your network This computer is called the default DMZ server To set up a default DMZ server 1 On the WAN Setup screen select the Default DMZ Server check box 2 Type the IP address 3 Click Apply Change the MTU Size The Maximum Transmission Unit MTU is the largest data packet a network device transmits When on...

Page 40: ...the problem goes away The following table describes common MTU sizes and applications Table 2 Common MTU sizes MTU Application 1500 The largest Ethernet packet size and the default value This is the typical setting for non PPPoE non VPN connections and is the default value for NETGEAR routers adapters and switches 1492 Used in PPPoE environments 1472 Maximum size to use for pinging Larger packets ...

Page 41: ...ed private address range for use in private networks and should be suitable for most applications If your network has a requirement to use a different IP addressing scheme you can make those changes in the LAN Setup screen To change the LAN settings Note If you change the LAN IP address of the router while connected through the browser you will be disconnected You will have to open a new connectio...

Page 42: ...oth RIP 2B and RIP 2M send the routing data in RIP 2 format RIP 2B uses subnet broadcasting RIP 2M uses multicasting Use Router as a DHCP Server This check box is usually selected so that the router functions as a Dynamic Host Configuration Protocol DHCP server Starting IP Address Specify the start of the range for the pool of IP addresses in the same subnet as the router Ending IP Address Specify...

Page 43: ... this service is not enabled and no other DHCP server is available on your network you need to set your computers IP addresses manually or they will not be able to access the router Address Reservation When you specify a reserved IP address for a computer on the LAN that computer always receives the same IP address each time it accesses the router s DHCP server Reserved IP addresses should be assi...

Page 44: ...link WMM QoS provides prioritization of wireless data packets from different applications based on four access categories voice video best effort and background For an application to receive the benefits of WMM QoS both it and the client running that application have to have WMM enabled Legacy applications that do not support WMM and applications that do not require QoS are assigned to the best ef...

Page 45: ... QoS policy for applications and online games 1 In the QoS Setup screen select the Turn Internet Access QoS On checkbox 2 Click the Setup QoS rule button to see the existing priority rules On this screen you can edit or delete a rule by selecting its radio button and clicking either the Edit or Delete button You can also delete all of the rules by simply clicking the Delete All button 3 To add a p...

Page 46: ...tion Type list select either TCP UDP or both TCP UDP and specify the port number or range of port numbers used by the application or game 7 From the Priority list select the priority that this traffic should receive relative to other applications and traffic when accessing the Internet The options are Low Normal High and Highest 8 Click Apply to save this rule to the QoS Policy list and return to ...

Page 47: ... other applications and traffic when accessing the Internet The options are Low Normal High and Highest 7 Click Apply to save this rule to the QoS Policy list and return to the QoS Setup screen 8 In the QoS Setup screen click Apply QoS for a MAC Address To create a QoS policy for traffic from a specific MAC address 1 Select Advanced Setup QoS Setup and click the Setup QoS Rule button The QoS Setup...

Page 48: ...essing the Internet The options are Low Normal High and Highest Click Add to add this rule to MAC Device List 6 Click Apply to save this rule to the QoS Policy list and return to the QoS Setup screen 7 In the QoS Setup screen select the Turn Internet Access QoS On check box 8 Click Apply Editing or Deleting an Existing QoS Policy To edit or delete a QoS policy 1 Select Advanced QoS Setup to displa...

Page 49: ...nly to connect USB storage devices like flash drives or hard drives Do not connect computers USB modems printers CD drives or DVD drives to the router USB port This chapter contains the following sections USB Drive Requirements ReadySHARE Access File Sharing Scenarios Basic Settings USB Storage Advanced Settings Safely Remove a USB Drive Specify Approved USB Devices Connect to the USB Drive from a...

Page 50: ...d in to the PC before the PC can access the USB device Such USB devices will not work with the router ReadySHARE Access Once you have set up your router you can connect any USB storage device and share the contents with other users on your network You can access your USB device in any of the following ways On Windows 7 Windows XP Windows Vista and Windows 2000 systems select Start Run and enter re...

Page 51: ...ant to specify read only access or to allow access from the Internet see USB Storage Advanced Settings on page 54 Storing Files in a Central Location for Printing This scenario is for a family that has one high quality color printer directly attached to a computer but not shared on the local area network LAN This family does not have a print server One family member has photos on a Macintosh compu...

Page 52: ...ngs screen This option supports both downloading and uploading of files Note You can enable the HTTP via Internet option on the USB Storage Advanced Settings screen to share large files This option supports downloading files only Basic Settings You can view or edit basic settings for the USB storage device attached to your router You can access this feature through Basic ReadySHARE or through Adva...

Page 53: ... log back in again Add or Edit a Network Folder 1 You can access this feature by selecting Basic ReadyShare Edit or Advanced USB Storage Advanced Settings 2 Specify the changes that you want to make To add a folder click Create Network Folder To edit a folder select its radio button and then click Edit 3 You can use this screen to select a folder to change the share name or to change the read acce...

Page 54: ...sed to access the USB device connected to the router Workgroup If you are using a Windows workgroup rather than a domain the workgroup name is displayed here The name works only in an operating system that supports NetBIOS such as Microsoft Windows Access Method The access methods are described here Network Connection Enabled by default this connection allows all users on the LAN to have access to...

Page 55: ... default share has been deleted and no other share for the root folder exists Click the link to change this setting Read Write Access Shows the permissions and access controls on the network folder All no password the default allows all users to access the network folder The password for admin is the same one that you use to log in to the router Folder Name Full path used by the network folder Vol...

Page 56: ...access this feature from the Advanced Setup menu on the Advanced tab To set up approved USB devices 1 Select Advanced Advanced Setup USB Settings The following screen displays 2 Click the Approved Devices button The USB Drive Approved Devices screen displays This screen shows the approved USB devices and the available USB devices You can remove or add approved USB devices ...

Page 57: ...ynamic DNS you can type the DNS name rather than the IP address You can view the router s Internet IP address from the dashboard on the Basic Home screen or the Advanced Home screen Access the Router s USB Drive Remotely Using FTP To connect to the router s USB drive using a web browser 1 Connect to the router by typing ftp and the Internet port IP address in the address field of Internet Explorer...

Page 58: ... basic firewall features of the router to prevent objectionable content from reaching the PCs and other devices connected to your network This chapter includes the following sections Keyword Blocking of HTTP Traffic Block Services Port Filtering Schedule Blocking Security Event Email Notifications ...

Page 59: ...e Keyword field enter a keyword or domain click Add Keyword and click Apply The Keyword list supports up to 32 entries Here are some sample entries Specify XXX to block http www badstuff com xxx html Specify com if you want to allow only sites with domain suffixes such as edu or gov Enter a period to block all Internet browsing access To delete a keyword or domain 1 Select the keyword you want to ...

Page 60: ...shed in RFC1700 Assigned Numbers Service numbers for other applications are typically chosen from the range 1024 to 65535 by the authors of the application Although the router already holds a list of many service port numbers you are not limited to these choices You can often determine port number information by contacting the publisher of the application by asking user groups or newsgroups or by ...

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