NETGEAR DGND3700v2 User Manual Download

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350 East Plumeria Drive
San Jose, CA 95134
USA

September 2013
202-10918-03

N600 Wireless Dual Band Gigabit

ADSL2+ Modem Router

DGND3700v2

User Manual

Summary of Contents for DGND3700v2

Page 1: ...350 East Plumeria Drive San Jose CA 95134 USA September 2013 202 10918 03 N600 Wireless Dual Band Gigabit ADSL2 Modem Router DGND3700v2 User Manual ...

Page 2: ...ommends registering your product through the NETGEAR website For product updates and web support visit http support netgear com Phone US Canada only 1 888 NETGEAR Phone Other Countries Check the list of phone numbers at http support netgear com general contact default aspx Trademarks NETGEAR the NETGEAR logo and Connect with Innovation are trademarks and or registered trademarks of NETGEAR Inc and...

Page 3: ... Cable Your N600 Wireless Modem Router 20 Verify the Cabling 20 Chapter 2 Get Started with NETGEAR Genie Prepare to Set Up the Wireless Modem Router 23 Use Standard TCP IP Properties for DHCP 23 Gather ISP Information 23 Wireless Devices and Security Settings 23 Types of Logins and Access 24 NETGEAR Genie Setup 24 Use NETGEAR Genie after Installation 25 Upgrade Wireless Modem Router Firmware 25 Wi...

Page 4: ...49 Default DMZ Server 50 Change the MTU Size 51 LAN Setup 53 LAN Setup Screen Settings 54 Use the Wireless Modem Router as a DHCP Server 54 Address Reservation 55 Quality of Service QoS Setup 56 Chapter 5 USB Storage USB Drive Requirements 62 ReadySHARE Access 62 File Sharing Scenarios 63 USB Storage Basic Settings 64 Add or Edit a Network Folder 65 USB Storage Advanced Settings 66 Safely Remove a...

Page 5: ...File 92 Back Up Settings 93 Restore Configuration Settings 93 Erase 93 Set Password 94 Password Recovery 94 Diagnostics 95 Chapter 9 Advanced Settings Advanced Wireless Settings 98 Wireless Repeating Function WDS 101 Wireless Repeating Function 102 Set Up the Base Station 103 Set Up a Repeater Unit 104 Port Forwarding and Triggering 105 Remote Computer Access Basics 105 Port Triggering to Open Inc...

Page 6: ...r Ethernet Port LEDs Are Off 133 Wireless LEDs Are Off 133 The Push N Connect WPS Button Blinks Red 133 Cannot Log In to the Router 134 Cannot Access the Internet 134 Troubleshoot PPPoE 136 Troubleshoot Internet Browsing 136 Changes Not Saved 137 Incorrect Date or Time 137 Wireless Connectivity 137 Wireless Signal Strength 138 Restore the Factory Settings and Password 138 Troubleshoot Your Network...

Page 7: ...ernet service providers The Gigabit port on the WAN side also has an option to connect to a fiber or cable modem If you have not already set up your new router using the installation guide that comes in the box this chapter walks you through the hardware setup Chapter 3 Genie Basic Settings explains how to set up your Internet connection For more information about the topics covered in this manual...

Page 8: ...ctions for guests using the network Secured connection Push N Connect ensures a quick and secure network connection Broadband usage meter Monitors Internet traffic and sends customized reports to help keep costs under control Easy installation Connect to computer and open your browser to install Compatibility Compatible with all major ADSL Internet service providers ISPs Broadband usage meter Moni...

Page 9: ...it Ethernet port for cable or fiber Powerful dual core 400 MHz each processor High speed access to external USB storage using two USB 2 0 ports Memory 32 MB flash and 64 MB RAM Five 5 1 WAN 4 LAN Gigabit Ethernet ports Advanced Quality of Service QoS Security Wi Fi Protected Access WPA WPA2 PSK and WEP Double firewall protection SPI and NAT firewall Denial of service DoS attack prevention Ease of ...

Page 10: ...adySHARE USB storage access Supports FAT16 32 NTFS Read Write DLNA Stream media to DLNA media players Multiple SSID guest networks separate security and access restrictions Broadband usage meter measures Internet usage Power and Wi Fi On Off buttons NETGEAR Green Features Power On Off button 80 recycled packaging CEC California Efficiency RoHS WEEE ...

Page 11: ... adapter plug varies by region Category 5 Cat 5 Ethernet cable Telephone cable with RJ 11 connector Microfilters and splitters quantity and type vary by region Installation guide with cabling and router setup instructions ADSL Phone Line The ADSL filter provided depends on the region N600 Wireless Modem Router Ethernet cable Power adapter Phone cable ADSL filter Th de N600 Wireless Modem Router Fi...

Page 12: ... the LEDs on the front panel Label The label on the bottom of the wireless modem router shows the router s Restore Factory Settings button WiFi network name SSID network key password and MAC address MAC Address Network Key Password Restore Factory Settings WiFi Network Name SSID Figure 2 Label on router bottom See Factory Settings on page 142 for information about the Restore Factory Settings butt...

Page 13: ... port connections Viewed from top to bottom the back panel contains the following elements 1 RJ 11 asynchronous DSL ADSL port for connecting the wireless modem router to an ADSL line Note An ADSL port is capable of sending data over an ADSL line at one speed and receiving it at another speed 2 USB port for connecting USB storage devices like flash drives or hard drives 3 Four Gigabit Ethernet RJ 4...

Page 14: ...button Front Panel The wireless modem router front panel has the 10 status LEDs icons and ports shown in the figure Note that the Wireless and WPS icons are buttons Power LAN ports DSL Internet 5 GHZ wireless USB port Wireless On Off button WPS On Off button 2 4 GHz wireless USB Figure 4 Front panel LEDs The following tables describe the LEDs icons and buttons on the front panel from top to bottom...

Page 15: ...ke flash drives or hard drives Table 4 Internet LED Icon LED Activity Description Solid green You have an Internet connection If this connection is dropped due to an idle time out but the connection is still present the light stays green If the Internet connection is dropped for any other reason the light turns off Solid red The Internet IP connection failed See Cannot Access the Internet on page ...

Page 16: ...ink Off There is no wireless connectivity You can still plug an Ethernet cable into one of the LAN ports to get wired connectivity Table 7 2 4 GHz Wireless LED Icon LED Activity Description Solid green There is wireless connectivity Blinking green Data is being transmitted or received over the 2 4 GHz wireless link Off There is no wireless connectivity You can still plug an Ethernet cable into one...

Page 17: ...your wireless network However the operating distance or range of your wireless connection can vary significantly depending on the physical placement of your router For example the thickness and number of walls the wireless signal passes through can limit the range For best results place your router Near the center of the area where your computers and other devices operate and preferably within lin...

Page 18: ...hones fax machines answering machines and caller ID displays Note that not every phone line in your home necessarily carries ADSL service That depends on the ADSL service setup in your home Note Often the ADSL microfilter is included in the box with the wireless modem router If you purchased the wireless modem router in a country where a microfilter is not included you have to acquire the ADSL mic...

Page 19: ... outlet plug your phone equipment into the jack labeled Phone and plug the wireless modem router into the jack labeled ADSL Plugs into the ADSL line Figure 6 Two line ADSL microfilter with built in splitter Summary One line ADSL microfilter not included Use with a phone or fax machine Splitter not included Use with a one line ADSL microfilter to share an outlet with a phone and the wireless modem ...

Page 20: ... ADSL filter for every telephone on the same phone line as your wireless modem router Internet Internet Power On Off N600 Wireless Modem Router Note Keep the DGND3700v2 N600 Wireless Modem Router in a vertical position Connect to Internet with ADSL or Ethernet WAN Phone cable Ethernet cable Ethernet cable not included Power adapter N600 Wireless Modem Router 2 4 GHz Wireless LED Figure 7 Cabling d...

Page 21: ...DGND3700v2 The DSL LED is green when you have an ADSL connection The Internet LED is green when there is an Internet connection Turn on your computer If software usually logs you in to your Internet connection do not run that software Cancel it if it starts automatically ...

Page 22: ... described in the installation guide and in the previous chapter in this book This chapter contains the following sections Prepare to Set Up the Wireless Modem Router Types of Logins and Access NETGEAR Genie Setup Use NETGEAR Genie after Installation Upgrade Wireless Modem Router Firmware Wireless Modem Router Dashboard Basic Home Screen Add Wireless Devices or Computers to Your Network ...

Page 23: ...p your wireless modem router and to check that your Internet configuration is correct Your Internet service provider ISP should have provided you with all of the information needed to connect to the Internet If you cannot locate this information ask your ISP to provide it When your Internet connection is working you no longer need to launch the ISP s login program on your computer to access the In...

Page 24: ...s that those steps have been successfully completed It takes about 15 minutes to complete To use NETGEAR Genie to set up your wireless modem router 1 Turn the wireless modem router on by pressing the On Off button if not done yet 2 Make sure that your device is connected with an Ethernet cable to your wireless modem router 3 Launch your Internet browser If this is the first time you are setting up...

Page 25: ... wireless modem router You can use NETGEAR Genie again if you want to view or change settings for the wireless modem router 1 Launch your browser from a computer or wireless device that is connected to the wireless modem router 2 Type http www routerlogin net or http www routerlogin com The login window displays admin 3 Enter admin for the wireless modem router user name and password for the wirel...

Page 26: ...he wireless modem router Basic Home screen has a dashboard that lets you see the status of your Internet connection and network at a glance You can click any of the six sections of the dashboard to view more detailed information The left column has the menus and at the top there is an Advanced tab that is used to access additional menus and screens Language Help Dashboard Click to view details Men...

Page 27: ... network Manual Method To connect manually 1 Open the software that manages your wireless connections on the wireless device laptop computer gaming device iPhone that you want to connect to your wireless modem router This software scans for all wireless networks in your area 2 Look for your network and select it If you did not change the name of your network during the setup process look for the d...

Page 28: ... 1 Press the WPS button on the wireless modem router top panel 2 Within two minutes press the WPS button on your wireless device or follow the WPS instructions that came with the device The device is now connected to your wireless modem router 3 Repeat steps 1 2 to add other WPS wireless devices ...

Page 29: ...ettings Your Internet connection and network This chapter contains the following sections Internet Basic Settings Attached Devices Parental Controls ReadySHARE USB Storage and Printer Basic Wireless Settings Guest Networks ...

Page 30: ...ings for the IP address and DNS server The default settings usually work fine If you have problems with your connection check the ISP settings 3 Click Apply to save your settings 4 Click Test to test your Internet connection If the NETGEAR website does not display within 1 minute see Chapter 10 Troubleshooting Internet Basic Settings Screen Fields The following descriptions explain all of the poss...

Page 31: ...ver DNS Address The DNS server is used to look up site addresses based on their names Get Automatically from ISP Your ISP uses DHCP to assign your DNS servers Your ISP automatically assigns this address Use These DNS Servers If you know that your ISP does not automatically transmit DNS addresses to the wireless modem router during login select this option and enter the IP address of your ISP s pri...

Page 32: ...Ethernet cables Wireless devices have joined the wireless network number The order in which the device joined the network IP Address The IP address that the wireless modem router assigned to this device when it joined the network Note that this number can change if a device is disconnected and rejoins the network Device Name If the device name is known it is shown here MAC Address The unique MAC a...

Page 33: ...m Router DGND3700v2 Parental Controls The first time you select Parental Controls from the Basic Home screen you are automatically directed to the Internet where you can learn more about Live Parental Controls or download the application The following screen displays ...

Page 34: ...t share name is USB_Storage You can click the name shown or you can type it in the address field of your web browser If Not Shared is shown the default share has been deleted and no other share for the root folder exists Click the link to change this setting Read and Write Access Show the permissions and access controls on the network folder All no password the default allows all users to access t...

Page 35: ...er 6 USB Printer Control Basic Wireless Settings The Wireless Settings screen lets you view or configure the wireless network setup The N600 Modem Router comes with preset security This means that the WiFi network name SSID network key password and security option encryption protocol are preset in the factory You can find the preset SSID and password on the bottom of the unit Note The preset SSID ...

Page 36: ... Basic Home screen select Wireless to display the Wireless Settings screen The screen sections settings and procedures are explained in the following sections 2 Make any changes that are needed and click Apply to save your settings 3 Set up and test your wireless devices and computers to make sure that they can connect wirelessly If they do not check the following Is your wireless device or comput...

Page 37: ... the gateway Enter a value from 1 through 13 For products in the North America market only Channels 1 through 11 can be operated Do not change the channel unless you experience interference shown by lost connections or slow data transfers If this happens experiment with different channels to see which is the best Mode Up to 130 Mbps is the default and allows 802 11n and 802 11g wireless devices to...

Page 38: ... option or passphrase but if you want to change these settings this section explains how Do not disable security Change WPA Security Option and Passphrase Note These settings apply separately to the 2 4 GHz b g n and 5 GHz a n bands 1 Under Security Options select the WPA option you want 2 In the Passphrase field that displays when you select a WPA security option enter the network key passphrase ...

Page 39: ...isitors at your home to use the Internet without providing them with your wireless security key You can add a guest network to each wireless network 2 4 GHz b g n and 5 0 GHz a n To set up a guest network 1 From the Basic Home screen select Guest Network to display the following screen 2 Select any of the following wireless settings ...

Page 40: ...onguest SSID 4 Select a security option from the list The security options are described in Guest Network Wireless Security Options on page 40 5 Click Apply to save your selections Guest Network Wireless Security Options A security option is the type of security protocol applied to your wireless network The security protocol in force encrypts data transmissions and ensures that only trusted device...

Page 41: ...re while WPA PSK is usually implemented through software WPA2 PSK uses a passphrase to authenticate and generate the initial data encryption keys Then it dynamically varies the encryption key WPS PSK WPA2 PSK Mixed Mode can provide broader support for all wireless clients WPA2 PSK clients get higher speed and security and WPA PSK clients get decent speed and security The product documentation for ...

Page 42: ...VPN Wizard Setup Menu ADSL Setup WAN Setup LAN Setup Quality of Service QoS Setup Some selections on the Advanced Home screen are described in separate chapters USB Storage See Chapter 5 USB Storage Security See Chapter 7 Security Administration See Chapter 8 Administration Advanced Setup See Chapter 9 Advanced Settings ...

Page 43: ...sk again you can run Setup Wizard from the Advanced tab of the Genie 1 Select Setup Wizard to display the following screen 2 Select either Yes or No I want to configure the router myself If you select No you are taken to the Internet Setup screen see Internet Basic Settings on page 30 3 If you selected Yes click Next The following screen displays The Setup Wizard searches your Internet connection ...

Page 44: ...llowing screen lets you select the method for adding the WPS client a wireless device or computer You can use either the push button or PIN method 3 Select either Push Button or PIN Number To use the push button method either click the WPS button on this screen or press the WPS button located on the top of the wireless modem router Within two minutes go to the wireless client and press its WPS but...

Page 45: ...PS connection the LED is solid green and the wireless modem router WPS screen displays a confirmation message 4 Repeat Step 2 and Step 3 to add another WPS client to your network VPN Wizard The VPN Wizard asks you series of questions that determine the IPSec keys and VPN policies it sets up The VPN Wizard sets the parameters for the network connection Security Association traffic selectors authent...

Page 46: ...d to the remote VPN endpoint Rather it is used to help you manage the VPN settings Pre shared key The key has to be entered both here and on the remote VPN Gateway or the remote VPN client This method does not require using a CA Certificate Authority VPN tunnel connection The wizard has to know if you are planning to connect to a remote gateway or setting up the connection for a remote client or c...

Page 47: ...the remote gateway If this information does not match the LAN IP address and subnet mask in the remote gateway the secure tunnel fails to connect The IP address range used on the remote LAN has to be different from the IP address range used on the local LAN 5 Click the Next button This screen shows the summary of the Wizard configuration with a link to view the VPNC recommended parameters click th...

Page 48: ...ess Settings on page 35 Guest Network This is a shortcut to the same Wireless Settings for guest networks screen that you can access from the dashboard on the Basic Home screen See Guest Networks on page 39 WAN Setup Internet WAN setup See WAN Setup on page 49 LAN Setup Local area network LAN setup See LAN Setup on page 53 QoS Setup Quality of Service QoS setup See Quality of Service QoS Setup on ...

Page 49: ...ause it makes the firewall security less effective See the following section Default DMZ Server for more details Respond to Ping on Internet Port If you want the wireless modem router to respond to a ping from the Internet select this check box Use this only as a diagnostic tool because it allows your wireless modem router to be discovered Do not select this check box unless you have a specific re...

Page 50: ...r sends a leave group membership report to that router s group Default DMZ Server The default DMZ server feature is helpful when you are using some online games and videoconferencing applications that are incompatible with Network Address Translation NAT The wireless modem router is programmed to recognize some of these applications and to work correctly with them but there are other applications ...

Page 51: ...splays only part of a web page Yahoo email MSN portal America Online s DSL service You use VPN and have severe performance problems You used a program to optimize MTU for performance reasons and now you have connectivity or performance problems Note An incorrect MTU setting can cause Internet communication problems such as the inability to access certain websites frames within websites secure logi...

Page 52: ...size 1 Select Advanced Setup WAN Setup 2 In the MTU Size field enter a new size between 64 and 1500 3 Click Apply to save the settings 1436 Used in PPTP environments or with VPN 1400 Maximum size for AOL DSL 576 Typical value to connect to dial up ISPs Table 11 Common MTU sizes continued MTU Application ...

Page 53: ...rt of the designated private address range for use in private networks and should be suitable for most applications If your network has a requirement to use a different IP addressing scheme you can make those changes in the LAN Setup screen To change the LAN settings Note If you change the LAN IP address of the wireless modem router while connected through the browser you will be disconnected You ...

Page 54: ...ing data in RIP 2 format RIP 2B uses subnet broadcasting RIP 2M uses multicasting Use Router as a DHCP Server This check box is usually selected so that the wireless modem router functions as a Dynamic Host Configuration Protocol DHCP server Starting IP Address Specify the start of the range for the pool of IP addresses in the same subnet as the wireless modem router Ending IP Address Specify the ...

Page 55: ... your network you need to set your computers IP addresses manually or they will not be able to access the wireless modem router Address Reservation When you specify a reserved IP address for a computer on the LAN that computer always receives the same IP address each time it accesses the wireless modem router s DHCP server Reserved IP addresses should be assigned to computers or servers that requi...

Page 56: ...oS provides prioritization of wireless data packets from different applications based on four access categories voice video best effort and background For an application to receive the benefits of WMM QoS both it and the client running that application have to have WMM enabled Legacy applications that do not support WMM and applications that do not require QoS are assigned to the best effort categ...

Page 57: ...or Applications and Online Gaming To create a QoS policy for applications and online games 1 In the QoS Setup screen select the Turn Internet Access QoS On check box 2 Click the Setup QoS rule button to see the existing priority rules On this screen you can edit or delete a rule by selecting its radio button and clicking either the Edit or Delete button You can also delete all of the rules by simp...

Page 58: ...plication or game c In the Connection Type list select either TCP UDP or both TCP UDP and specify the port number or range of port numbers used by the application or game 7 From the Priority list select the priority that this traffic should receive relative to other applications and traffic when accessing the Internet The options are Low Normal High and Highest 8 Click Apply to save this rule to t...

Page 59: ...y that this port s traffic should receive relative to other applications and traffic when accessing the Internet The options are Low Normal High and Highest 7 Click Apply to save this rule to the QoS Policy list and return to the QoS Setup screen 8 In the QoS Setup screen click Apply QoS for a MAC Address To create a QoS policy for traffic from a specific MAC address 1 Select Advanced Setup QoS Se...

Page 60: ...ive relative to other applications and traffic when accessing the Internet The options are Low Normal High and Highest Click Add to add this rule to MAC Device List 6 Click Apply to save this rule to the QoS Policy list and return to the QoS Setup screen 7 In the QoS Setup screen select the Turn Internet Access QoS On check box 8 Click Apply Edit or Delete an Existing QoS Policy To edit or delete ...

Page 61: ... to USB storage devices like flash drives or hard drives Do not connect computers USB modems printers CD drives or DVD drives to the wireless modem router USB port This chapter contains the following sections USB Drive Requirements ReadySHARE Access File Sharing Scenarios USB Storage Basic Settings USB Storage Advanced Settings Safely Remove a USB Drive Media Server Settings Specify Approved USB D...

Page 62: ...supports both read and write access for FAT16 FAT32 and NTFS Note Some USB external hard drives and flash drives require drivers to be loaded into the computer before the computer can access the USB device Such USB devices will not work with the wireless modem router ReadySHARE Access Once you have set up your wireless modem router you can connect any USB storage device and share the contents with...

Page 63: ... pay for an external photo sharing site To share files with your friends and family 1 Insert your USB drive into the USB port on the wireless modem router either directly or with a USB cable Computers on your local area network LAN can automatically access this USB drive using a web browser or Microsoft Networking 2 If you want to specify read only access or to allow access from the Internet see U...

Page 64: ...By default it is password The guest user account has no password On the FTP site the person receiving the files should use the guest user account and enter any password FTP requires that you type something in the password field Be sure to select the FTP via Internet check box in the USB Storage Advanced Settings screen This option supports both downloading and uploading of files Note You can enabl...

Page 65: ...our computer s network folders list 2 For SMB readyshare click Connect Note If you logged in to the wireless modem router before you connected your USB device you might not see your USB device in the wireless modem router screens until you log out and then log back in again Add or Edit a Network Folder 1 You can access this feature by selecting Basic ReadyShare Edit or Advanced USB Storage Advance...

Page 66: ...d access or write access from All no password to admin The user name account name for All no password is guest The password for admin is the same one that is used to log in to the wireless modem router By default it is password 4 Click Apply for your changes to take effect USB Storage Advanced Settings You can set up the device name workgroups and network folders for your USB device On the Advance...

Page 67: ...t shares to access the USB drive HTTP via internet Disabled by default If you enable this setting remote users can type http public IP address shares for example http 1 1 10 102 shares or a URL domain name to access the USB drive over the Internet This setting supports file uploading only FTP Disabled by default FTP via internet Disabled by default If you enable this setting remote users can acces...

Page 68: ...ve a USB disk drive so that no users can access it select USB Storage Basic Settings and click the Safely Remove USB Device button This takes the drive offline Media Server Settings By default the wireless modem router is set up to act as a Ready DLNA Media server which lets you view movies and photos on DLNA UPnP AV compliant media players such as Xbox360 Playstation and NETGEAR s Digital Enterta...

Page 69: ...ices only You can access this feature from the Advanced Setup menu on the Advanced tab To set up approved USB devices 1 Select Advanced Advanced Setup USB Settings The following screen displays 2 Click the Approved Devices button The USB Drive Approved Devices screen displays This screen shows the approved USB devices and the available USB devices You can remove or add approved USB devices ...

Page 70: ...pe the DNS name rather than the IP address You can view the wireless modem router s Internet IP address from the dashboard on the Basic Home screen or the Advanced Home screen Access the Wireless Modem Router s USB Drive Remotely Using FTP To connect to the wireless modem router s USB drive using a web browser 1 Connect to the wireless modem router by typing ftp and the Internet port IP address in...

Page 71: ...he USB Control Center utility allows you to control a shared USB device from your computer that is connected to the USB port on your router The utility allows you to control a printer The utility has to be installed on each computer on your network from which you want to control the device You can download this utility at www netgear com landing en us readyshare aspx ...

Page 72: ...nect You need to connect to this device from the computer that you are using If this is the first time you are connecting you might be prompted to install the device driver The following menu selections are available System Exit the utility Tools Access the Control Center Configuration to set up your shared USB device See the following section Control Center Configuration About View details about ...

Page 73: ...when it is not in use Language Select the display language for this utility USB Printer The first time you use a printer you need to click Connect You might be asked to install the driver for this printer After the driver is installed the printer status changes to Available Note Some USB printers for example HP and Lexmark printer request that you do not connect the USB cable until you are prompte...

Page 74: ...e scan feature of a multifunction printer 1 Make sure that the printer s status shows as Available 2 Click the Network Scanner button This activates the scanner window that is used to perform the scans USB Speaker To control a USB speaker 1 Select the USB speaker 2 Click the Connect button to connect this speaker or click Disconnect to disconnect the speaker If you click Connect and someone else i...

Page 75: ...rewall features of the wireless modem router to prevent objectionable content from reaching the computers and other devices connected to your network This chapter includes the following sections Keyword Blocking of HTTP Traffic Firewall Rules Schedule for Firewall Rules Security Event Email Notifications ...

Page 76: ...en 3 In the Keyword field enter a keyword or domain click Add Keyword and click Apply The Keyword list supports up to 32 entries Here are some sample entries Specify XXX to block http www badstuff com xxx html Specify com if you want to allow only sites with domain suffixes such as edu or gov Enter a period to block all Internet browsing access To delete a keyword or domain 1 Select the keyword yo...

Page 77: ...ls are defined by the Internet Engineering Task Force IETF at http www ietf org and published in RFC1700 Assigned Numbers Service numbers for other applications are typically chosen from the range 1024 to 65535 by the authors of the application Although the wireless modem router already holds a list of many service port numbers you are not limited to these choices You can often determine port numb...

Page 78: ...Allow or Block on page 80 Once you add your own custom services they are available on the Outbound Services and Port Forwarding Inbound Services screens You can also specify whether these services are always allowed or blocked or allowed or blocked per schedule as described in Schedule for Firewall Rules on page 81 2 Outbound Services To allow or block an outbound service click Add to display the ...

Page 79: ... Finish fields when this option is selected Single address Enter the required address in the Start field d WAN Servers These settings determine which Internet locations are covered by the rule based on their destination WAN IP address Select the option you want Any All Internet IP address are covered by this choice Address range You have to fill in the Start and Finish fields when this option is s...

Page 80: ...o add a service The Add Service screen displays The Add Service screen allows you to specify or edit your own custom service definition You can then use the custom service when creating firewall rules 2 To add a service for blocking first determine which port number or range of numbers is used by the application 3 Name In the Name field enter a suitable name for this service 4 Type Select the corr...

Page 81: ... the schedule for blocking keywords and services Days to Block Select days on which you want to apply blocking by selecting the appropriate check boxes or select Every Day to select the check boxes for all days Time of Day to Block Select a start and end time in 24 hour format or select All Day for 24 hour blocking 3 Select your time zone from the list If you use daylight saving time select the Au...

Page 82: ...il Address field enter the email address to which logs and alerts are sent This email address is also used for the From address If you leave this field blank log and alert messages are not sent by email 5 If your outgoing email server requires authentication select the My Mail Server requires authentication check box Fill in the User Name and Password fields for the outgoing email server 6 You can...

Page 83: ...atus of your wireless modem router over the Internet and Traffic Meter on page 121 for information about monitoring the volume of Internet traffic passing through your wireless modem router s Internet port This chapter includes the following sections Upgrade the Wireless Modem Router Firmware View Wireless Modem Router Status View VPN Status View Logs of Web Access or Attempted Web Access Manage t...

Page 84: ...update your wireless modem router 1 Select Advanced Administration Firmware Update to display the following screen Click Check 2 Click Check The wireless modem router finds new firmware information if any is available 3 Click Yes to update and locate the firmware you downloaded the file ends in img WARNING When uploading firmware to the wireless modem router do not interrupt the web browser by clo...

Page 85: ... modem router firmware GUI Language Version The localized language of the user interface LAN Port MAC Address The Media Access Control address This is the unique physical address being used by the Ethernet LAN port of the wireless modem router IP Address The IP address being used by the Ethernet LAN port of the wireless modem router The default is 192 168 1 1 DHCP Server Identifies whether the wir...

Page 86: ...resses Statistics Button On the Router Status screen in the Internet Port pane click the Show Statistics button to display the following screen Figure 9 System up time and poll interval statistics System Up Time The time elapsed since the wireless modem router was last restarted Port The statistics for the WAN Internet and LAN Ethernet ports For each port the screen displays Status The link status...

Page 87: ...se Window button closes the Connection Status screen IP Address The IP address that is assigned to the wireless modem router Subnet Mask The subnet mask that is assigned to the wireless modem router Default Gateway The IP address for the default gateway that the wireless modem router communicates with DHCP Server The IP address for the Dynamic Host Configuration Protocol server that provides the T...

Page 88: ...el is Auto When Auto is selected the wireless modem router will find the best operating channel available If you notice interference from nearby devices you can select a different channel Channels 1 6 and 11 will not interfere with each other Mode Indicates the wireless communication mode Up to 54 Mbps Up to 130 Mbps default and Up to 300 Mbps Wireless AP Indicates whether the radio feature of the...

Page 89: ... the radio feature of the wireless modem router is enabled If this feature is not enabled the Wireless LEDs on the front panel are off Broadcast Name Indicates whether the wireless modem router is broadcasting its SSID Wireless Isolation Indicates whether wireless connections to the wireless modem router are prevented Allow guest to access My Local Network Indicates whether any user who connects t...

Page 90: ...n the log Log entries appear only when keyword blocking is enabled and no log entries are made for the trusted user To view the details of recent VPN activity log 1 Select ADVANCED Administration VPN Status The VPN Status Log screen shows the details of recent VPN activity 2 Optional Click the Refresh button to refresh the log screen To clear the VPN activity log 1 Select ADVANCED Administration V...

Page 91: ...dministration 91 N600 Wireless Dual Band Gigabit ADSL2 Modem Router DGND3700v2 The VPN Status Log screen shows the details of recent VPN activity 2 Click the Clear Log button The log entries are cleared ...

Page 92: ...e The date and time the log entry was recorded Source IP The IP address of the initiating device for this log entry Target address The name or IP address of the website or news group visited or to which access was attempted Action Whether the access was blocked or allowed To refresh the log screen click the Refresh button To clear the log entries click the Clear Log button To email the log immedia...

Page 93: ...figuration Settings To restore configuration settings that you backed up 1 Enter the full path to the file on your network or click the Browse button to find the file 2 When you have located the cfg file click the Restore button to upload the file to the wireless modem router Upon completion the wireless modem router reboots WARNING Do not interrupt the reboot process Erase Under some circumstance...

Page 94: ...abel on the bottom of your wireless modem router shows your unique wireless network name SSID and password for wireless access see Label on page 12 To set the password for the user name admin 1 Select Advanced Administration Set Password to display the following screen 2 Type the old password and type the new password twice in the fields on this screen 3 If you want to be able to recover the passw...

Page 95: ...diagnostic tests 1 Select Advanced Administration Diagnostics to display the following screen 2 Perform the following diagnostics as needed Ping an IP address or Host Name Use this test to send a ping packet request to the specified IP address or host name This test is often used to test a connection If the request times out in other words no reply is received this result usually means the destina...

Page 96: ... of the router Use this operation if the router seems to have become unstable or is not operating normally Note Rebooting will break any existing connections either to the router such as this one or through the router for example LAN users accessing the Internet However connections to the Internet are automatically reestablished when possible ...

Page 97: ...odem router up for unique situations such as when remote access from the Internet by IP or domain name is needed This chapter includes the following sections Advanced Wireless Settings Wireless Repeating Function WDS Port Forwarding and Triggering Set Up Port Forwarding to Local Servers Set Up Port Triggering Dynamic DNS Static Routes Remote Management USB Settings Universal Plug and Play IPv6 Tra...

Page 98: ... of the wireless modem router When the wireless radio is disabled other members of your household can use the wireless modem router by connecting their computers to the wireless modem router with an Ethernet cable Note The Fragmentation Length CTS RTS Threshold and Preamble Mode options are reserved for wireless testing and advanced configuration only Do not change these settings Turn off wireless...

Page 99: ... when you do not need a wireless connection For instance you could turn it off for the weekend if you leave town WPS Settings You can add WPS devices to your network AP Mode You can make the DGND3700v2 function as an access point Wireless Card Access List From the Advanced Wireless Settings screen click the Set Up Access List button to display the Wireless Card Access List screen ...

Page 100: ...and Gigabit ADSL2 Modem Router DGND3700v2 From the Wireless Card Access List screen click Add to display the Wireless Card Access Setup screen On this screen you can restrict access to your network to specific devices based on their MAC address ...

Page 101: ...ple access points instead of using a wired backbone to link them The following figure shows a wireless repeating scenario Repeater Base station access point access point Figure 11 Wireless repeating scenario Note If you use the wireless repeating function you need to select either WEP or None as a security option in the Wireless Settings screen The WEP option displays only if you select the wirele...

Page 102: ... radio band as a wireless wireless modem router or wireless base station dual band concurrent mode is not affected For you to set up a wireless network with WDS the following conditions have to be met for both access points Both access points have to use the same SSID wireless channel and encryption mode Both access points have to be on the same LAN IP subnet That is all the access point LAN IP ad...

Page 103: ...cess point Base Station MAC Address If your wireless modem router is the repeater enter the MAC address for the access point that is the base station Wireless Base Station If your wireless modem router is the base station select this radio button Disable Wireless Client Association If your wireless modem router is the base station selecting this check box means that wireless clients cannot associa...

Page 104: ...the repeater unit to avoid conflicts with the wireless connection to the base station Note If you are using the DGND3700v2 base station with a non NETGEAR wireless modem router as the repeater you might need to change additional configuration settings In particular you should disable the DHCP server function on the wireless repeater AP To configure the wireless modem router as a repeater unit 1 Lo...

Page 105: ... port triggering The next sections provide background information to help you understand how port forwarding and port triggering work and the differences between the two Remote Computer Access Basics When a computer on your network needs to access a computer on the Internet your computer sends your wireless modem router a message containing the source and destination address and process informatio...

Page 106: ...er for a web server process Destination address The public IP address of your wireless modem router Destination port number 33333 5 Upon receiving the incoming message your wireless modem router checks its session table to determine whether there is an active session for port number 33333 Finding an active session the wireless modem router then modifies the message to restore the original address ...

Page 107: ...nternet to the IRC server 4 Noting your port triggering rule and having observed the destination port number of 6667 your wireless modem router creates an additional session entry to send any incoming port 113 traffic to your computer 5 The IRC server sends a return message to your wireless modem router using the NAT assigned source port as in the previous example say port 33333 as the destination...

Page 108: ...a browser and requests a web page from www example com which resolves to the public IP address of your wireless modem router The remote computer composes a web page request message with the following destination information Destination address The IP address of www example com which is the address of your wireless modem router Destination port number 80 which is the standard port number for a web ...

Page 109: ...n the inbound ports and the triggered ports are closed after a period of no activity Port forwarding is always active and does not need to be triggered Set Up Port Forwarding to Local Servers Using the port forwarding feature you can allow certain types of incoming traffic to reach servers on your local network For example you might want to make a local web server FTP server or game server visible...

Page 110: ...ng to display the following screen Port Forwarding is selected as the service type 2 Click Add to display the following screen 3 From the Service list select the service or game that you will host on your network If the service does not appear in the list see Add a Custom Service on page 111 4 From the Action list select the action that you want ...

Page 111: ...ontacting the publisher of the application or user groups or newsgroups To add a custom service 1 Select Advanced Advanced Setup Port Forwarding Port Triggering 2 Select Port Forwarding as the service type 3 Click the Add Custom Service button to display the following screen 4 In the Name field enter a descriptive name 5 In the Type list select the protocol If you are unsure select TCP UDP 6 In th...

Page 112: ...s modem router to use the name as described in Dynamic DNS on page 114 To access your web server from the Internet a remote user has to know the IP address that has been assigned by your ISP However if you use a Dynamic DNS service the remote user can reach your server by a user friendly Internet name such as mynetgear dyndns org Set Up Port Triggering Port triggering is a dynamic extension of por...

Page 113: ...f the application or user groups or newsgroups To set up port triggering 1 Select Advanced Advanced Setup Port Forwarding Port Triggering 2 Select the Port Triggering radio button to display the port triggering information 3 Clear the Disable Port Triggering check box if it is selected Note If the Disable Port Triggering check box is selected after you configure port triggering port triggering is ...

Page 114: ...ormation in the Service Type Starting Port and Ending Port fields 11 Click Apply The service appears in the Port Triggering Portmap table Dynamic DNS If your Internet service provider ISP gave you a permanently assigned IP address you can register a domain name and have that name linked with your IP address by public Domain Name Servers DNS However if your Internet account uses a dynamically assig...

Page 115: ...reless modem router at http hostname dyndns org On the Advanced tab select Advanced Setup Dynamic DNS to display the following screen Figure 12 Forward traffic to a changing IP address To set up Dynamic DNS 1 Register for an account with one of the Dynamic DNS service providers whose names appear in the Service Provider list For example for DynDNS org select www dyndns org 2 Select the Use a Dynam...

Page 116: ...r wireless modem router two implicit static routes were created A default route was created with your ISP as the gateway and a second static route was created to your local network for all 192 168 1 x addresses With this configuration if you attempt to access a device on the 134 177 0 0 network your wireless modem router forwards your request to the ISP The ISP forwards your request to the company...

Page 117: ... reported in RIP 4 Select the Active check box to make this route effective 5 Type the IP address of the final destination 6 Type the IP subnet mask for this destination If the destination is a single host type 255 255 255 255 7 Type the gateway IP address which has to be a wireless modem router on the same LAN segment as the N600 Modem Router 8 Type a number between 1 and 15 as the metric value T...

Page 118: ...bols It can be up to 30 characters 2 Select the Turn Remote Management On check box 3 Under Allow Remote Access By specify the external IP addresses to be allowed to access the wireless modem router s remote management Note For enhanced security restrict access to as few external IP addresses as practical To allow access from a single IP address on the Internet select Only This Computer Enter the ...

Page 119: ...colon and the custom port number For example if your external address is 134 177 0 123 and you use port number 8080 enter http 134 177 0 123 8080 in your browser USB Settings For added security the wireless modem router can be set up to share only approved USB devices See Specify Approved USB Devices on page 69 for the procedure Universal Plug and Play Universal Plug and Play UPnP helps devices su...

Page 120: ...f additional network traffic Longer durations can compromise the freshness of the device status but can significantly reduce network traffic Advertisement Time to Live The time to live for the advertisement is measured in hops steps for each UPnP packet sent The time to live hop count is the number of steps a broadcast packet is allowed to propagate for each UPnP advertisement before it disappears...

Page 121: ...ide this information If your ISP did not provide details you can select IPv6 Tunnel If you are not sure select Auto Detect so that the wireless modem router detects the IPv6 type that is in use If your Internet connection does not use PPPoE DHCP or fixed but is IPv6 then select IPv6 auto config 3 Click Apply so that your changes take effect Traffic Meter Traffic metering allows you to monitor the ...

Page 122: ...nly Both Directions The restriction is applied to both incoming and outgoing traffic 4 You can limit the amount of data traffic allowed per month by specifying how many Mbytes per month are allowed or by specifying how many hours of traffic are allowed 5 Set the traffic counter to begin at a specific time and date 6 Set up traffic control to issue a warning message before the monthly limit of Mbyt...

Page 123: ... back to Router mode with all of the standard features To switch the device mode 1 Click ADVANCED Advanced Setup Device Mode to display the following screen 2 From the Device Mode list select Router Modem Router or Modem Modem only 3 Click Apply to save your settings VPN Policies Manage your VPN policies from the VPN Policies screen Traffic covered by a policy is automatically sent through a VPN t...

Page 124: ...Enable Use this check box to enable or disable a policy as required Click Apply after you make any changes Name Each policy has a unique name to identify it Type The type is Auto or Manual Local The IP address or address range on your local LAN Traffic must be from or to these addresses to be covered by this policy Remote The IP address or address range of the remote network Traffic must be to or ...

Page 125: ...ternet Key Protocol to exchange and negotiate parameters for the IPsec SA security association Because of this negotiation not all of the settings on this VPN gateway have to match the settings on the remote VPN endpoint Where settings have match this requirement is indicated To add or edit an Auto VPN Policy 1 Click ADVANCED Advanced Setup VPN Policies 2 Click the Add Auto Policy button 3 Enter o...

Page 126: ...ess range used on your LAN Subnet address Enter an IP address in the Single Start IP address field and the desired network mask in the Subnet Mask field The remote VPN endpoint must have these IP addresses entered as its remote addresses Remote LAN These settings identify which computers on the remote LAN are covered by this policy For each selection data must be provided as follows Single PC no S...

Page 127: ...e remote VPN endpoint Remote Identity Data Enter the data for the selection If IP Address is selected no input is required Parameters Encryption Algorithm The encryption algorithm used for both IKE and IPSec This setting must match the setting used on the remote VPN gateway Authentication Algorithm The authentication algorithm used for both IKE and IPSec This setting must match the setting used on...

Page 128: ...stics Policy Name Enter a unique name to identify this policy This name is not supplied to the remote VPN endpoint It is used only to help you manage the policies Remote VPN Endpoint Select the desired option IP address or domain name and enter the address or domain name of the remote VPN endpoint you wish to connect to The remote VPN endpoint must have this VPN gateway s address entered as its re...

Page 129: ...Enter the starting IP address in the Single Start IP address field and the finish IP address in the Finish IP address field This range must be an address range used on the remote LAN Subnet address Enter an IP address in the Single Start IP address field and the desired network mask in the Subnet Mask field The remote VPN endpoint must have these IP addresses entered as its local addresses ESP Con...

Page 130: ...solution here check the NETGEAR support site at http support netgear com for product and contact information This chapter contains the following sections Quick Tips Troubleshoot with the LEDs Cannot Log In to the Router Cannot Access the Internet Changes Not Saved Incorrect Date or Time Wireless Connectivity Restore the Factory Settings and Password Troubleshoot Your Network Using the Ping Utility...

Page 131: ... router by an Ethernet cable the corresponding numbered router LAN port LED is on Wireless Settings Make sure that the wireless settings in the computer and wireless modem router match exactly For a wirelessly connected computer the wireless network name SSID and wireless security settings of the wireless modem router and wireless computer need to match exactly If you set up an access list in the ...

Page 132: ...eck that you are using the 12V DC 2 5A power adapter that NETGEAR supplied for this product If the Power LED blinks slowly and continuously the wireless modem router firmware is corrupted This can happen if a firmware upgrade is interrupted or if the wireless modem router detects a problem with the firmware If the error persists you have a hardware problem For recovery instructions or help with a ...

Page 133: ...sure that you are using the correct cable When connecting the wireless modem router s Internet port to a cable or DSL modem use the cable that was supplied with the cable or DSL modem This cable could be a standard straight through Ethernet cable or an Ethernet crossover cable Wireless LEDs Are Off If the Wireless LEDs stay off check to see if the Wireless On Off button on the wireless modem route...

Page 134: ...n page 142 Make sure that your browser has Java JavaScript or ActiveX enabled If you are using Internet Explorer click Refresh to be sure that the Java applet is loaded Try quitting the browser and launching it again Make sure that you are using the correct login information The factory default login name is admin and the password is password Make sure that Caps Lock is off when you enter this inf...

Page 135: ...ss In this case do one of the following Inform your ISP that you have bought a new network device and ask them to use the wireless modem router s MAC address Configure your wireless modem router to clone your computer s MAC address If your wireless modem router can obtain an IP address but your computer is unable to load any web pages from the Internet Your computer might not recognize any DNS ser...

Page 136: ...is unable to load any web pages from the Internet check the following Your computer might not recognize any DNS server addresses A DNS server is a host on the Internet that translates Internet names such as www addresses to numeric IP addresses Typically your ISP provides the addresses of one or two DNS servers for your use If you entered a DNS address during the wireless modem router s configurat...

Page 137: ...vers on the Internet Each entry in the log is stamped with the date and time of day Problems with the date and time function can include the following Date shown is January 1 2000 This means the wireless modem router has not yet successfully reached a network time server Check that your Internet access is configured correctly If you have just finished setting up the wireless modem router wait at l...

Page 138: ...rd This section explains how to restore the factory settings changing the wireless modem router s administration password back to password You can erase the current configuration and restore factory defaults in two ways Use the Erase function of the wireless modem router see Erase on page 93 Use the Restore Factory Settings button on the back of the wireless modem router See Factory Settings on pa...

Page 139: ... Check that the appropriate LEDs are on for your network devices If your wireless modem router and computer are connected to a separate Ethernet switch make sure that the Ethernet LEDs are on for the switch ports that are connected to your computer and wireless modem router Wrong network configuration Verify that the Ethernet card driver software and TCP IP software are both installed and configur...

Page 140: ...he IP address specified by the subnet mask is different from the network address of the remote device Check that your cable or DSL modem is connected and functioning If your ISP assigned a host name to your computer enter that host name as the account name in the Internet Basic Settings screen Your ISP could be rejecting the Ethernet MAC addresses of all but one of your computers Many broadband IS...

Page 141: ...Factory settings and technical specifications This appendix provides factory default settings and technical specifications for the N600 Wireless Dual Band Gigabit ADSL2 Modem Router DGND3700v2 Factory Settings Technical Specifications ...

Page 142: ...terlogin net User name case sensitive admin Login password case sensitive password Internet connection WAN MAC address Use default hardware address WAN MTU size 1500 Port speed Autosensing Local network LAN LAN IP 192 168 1 1 Subnet mask 255 255 255 0 DHCP server Enabled DHCP range 192 168 1 2 to 192 168 1 254 Allow a registrar to configure this router Enabled DHCP starting IP address 192 168 1 2 ...

Page 143: ... rate derived from IEEE Standard 802 11 specifications Actual throughput will vary Network conditions and environmental factors including volume of network traffic building materials and construction and network overhead lower actual data throughput rate Table 14 DGND3700v2 Router specifications Feature Description Data and routing protocols TCP IP RIP 1 RIP 2 DHCP PPPoE PPTP Bigpond Dynamic DNS U...

Page 144: ...802 11n IEEE 802 11g IEEE 802 11b 2 4 GHz IEEE 802 11n IEEE 802 11a 5 0 GHz Maximum computers per wireless network Limited by the amount of wireless network traffic generated by each node typically 50 70 nodes Operating frequency range 2 4 GHz 2 412 2 462 GHz US 2 412 2 472 GHz Japan 2 412 2 472 GHz Europe ETSI 5 GHz 5 18 5 24 5 745 5 825 GHz US 5 18 5 24 GHz Europe ETSI FCC 5 25 5 35 GHz DFS band...

Page 145: ...p outdoor radio links in France and in some areas the RF output power may be limited to 10 mW EIRP in the frequency range of 2454 2483 5 MHz For detailed information the end user should contact the national spectrum authority in France FCC Requirements for Operation in the United States FCC Information to User This product does not contain any user serviceable components and is to be used with app...

Page 146: ...le This device and its antenna s must not be co located or operating in conjunction with any other antenna or transmitter except in accordance with FCC multi transmitter product procedures Cet appareil et son antenne s ne doit pas être co localisés ou fonctionnement en association avec une autre antenne ou transmetteur For operation within a 5 15 5 25 GHz 5 47 5 725 GHz frequency range it is restr...

Page 147: ...matically discontinue transmission in case of absence of information to transmit or operational failure Note that this is not intended to prohibit transmission of control or signaling information or the use of repetitive codes where required by the technology Le dispositif pourrait automatiquement cesser d émettre en cas d absence d informations à transmettre ou une défaillance opérationnelle Note...

Page 148: ...EAR equipment and household appliances to reduce interference in feet and meters Household Appliance Recommended Minimum Distance in feet and meters Microwave ovens 30 feet 9 meters Baby monitor analog 20 feet 6 meters Baby monitor digital 40 feet 12 meters Cordless phone analog 20 feet 6 meters Cordless phone digital 30 feet 9 meters Bluetooth devices 20 feet 6 meters ZigBee 20 feet 6 meters ...

Page 149: ...7 sites 76 box contents 11 C cables checking 131 changes not saved router 137 compliance 145 configuration file 92 93 connecting wirelessly 17 country setting 43 crossover cable 133 CTS RTS Threshold 98 custom service port forwarding 111 D dashboard 26 data packets fragmented 51 date and time 137 daylight savings time 137 default DMZ server 50 default factory settings 12 93 142 default gateway 87 ...

Page 150: ...ing access 77 interval poll 86 IP addresses current 86 DHCP 23 dynamic 114 reserved 55 IP subnet mask 86 IPv6 Internet connection 121 K keywords 76 L LAN port QoS for 58 settings 85 LAN port LEDs 17 LAN ports 13 LAN setup 53 language setting 43 large files sharing 64 lease DHCP 87 LEDs 14 troubleshooting 132 verifying cabling 20 local servers port forwarding to 109 logging in 23 24 25 logs emailin...

Page 151: ...7 remote management 118 renewing connection status 87 repeater units 104 reserved IP adresses 55 restarting network 131 restoring configuration file 93 default factory settings 138 router interface described 26 Router mode 123 router status viewing 85 S scheduling keyword and service blocking 81 secondary DNS 31 security 35 firewall settings 75 security options 40 security PIN 44 sending logs by e...

Page 152: ...ting 137 wireless connectivity 17 wireless devices adding to the network 27 Wireless Distribution System WDS 101 102 Wireless LEDs front panel 15 16 troubleshooting 133 134 wireless mode 37 wireless network name SSID broadcasting 37 wireless network settings 37 wireless radio 98 wireless repeating 101 102 base station 103 repeater unit 104 wireless security options 40 wireless settings 35 89 check...

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