NEC SuperScript 100C User Manual Download

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SuperScript 100C Online User’s Guide

Publication issued by:
NEC Technologies, Inc.
339 North Bernardo Avenue
Mountain View, CA 94043

NEC Technologies reserves the right to modify the equipment described in this
manual at any time and without notice.

Summary of Contents for SuperScript 100C

Page 1: ...ight 1996 NEC Technologies All rights reserved Publication issued by NEC Technologies Inc 339 North Bernardo Avenue Mountain View CA 94043 NEC Technologies reserves the right to modify the equipment described in this manual at any time and without notice ...

Page 2: ...OM of the Printer to use on up to five 5 computers connected to the printer that portion of the Software included in the medium of this package and to use the typeface trademarks used by NECTECH to identify the coded font programs and typefaces produced therefrom provided that you can only use such trademarks to identify printed output produced by the coded font programs You may not rent or lease ...

Page 3: ...MPLIED INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE WITH REGARD TO THE SOFTWARE YOU BEAR THE ENTIRE RISK RELATING TO THE QUALITY OF THE SOFTWARE AND IF THE SOFTWARE PROVES TO HAVE ANY DEFECTS YOU ASSUME THE COST OF ANY NECESSARY SERVICING OR REPAIRS 3 SOME STATES DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES SO THAT THE ABOVE EXTENSION ...

Page 4: ...o 600 x 300 dots per inch dpi with minimal operating disturbance The standard paper handling device allows the use of a wide range of paper and envelope types and sizes The printer can be connected to personal computers with a standard Centronics parallel interface The resident firmware contains two emulation s PCL III and IBM N Proprinter X24 4207 1 Compatible with MS DOS and MS Windows environme...

Page 5: ...ter and a User Guide divided into chapters which contains more detailed information on the printer s features and functions The manual also contains a glossary of terms and an alphabetical index Quick Start Unpacking Identifying the printer parts Connecting your printer Inserting the print head Loading paper Printing the demo page Installing printer software Help ...

Page 6: ...to clean it and preserve optimum print quality How to obtain the demo page Chapter 3 Paper Characteristics of the paper that can be used in the printer Chapter 4 Using Software How to change the printer settings via the printer driver settings or the printer set up utility Chapter 5 Troubleshooting Troubleshooting guide indicating common problems and their solution Appendices Options and product c...

Page 7: ...erations which should be performed in the order prescribed Unpacking 2 Identifying the printer parts 3 Connecting your printer 4 Inserting the print head 5 Loading paper 7 Printing the demo page 9 Installing printer software 10 Help 12 More detailed information about the printer and its functions is given in the User Guide ...

Page 8: ... diskette s 5 Garage for storing print head If anything is missing or damaged call your local retailer immediately The interface cable for connecting the printer to your PC is NOT supplied with the printer Place the printer on an ample stable surface near your computer or work station Make sure that there is enough space around the printer for all its parts to be accessed comfortably Make sure tha...

Page 9: ...Identifying the Printer Parts ...

Page 10: ...hange the plug yourself The manufacturer declines all responsibility for accidents to persons or damage to the printer arising from the non observance of this warning Plug the printer power cable into a wall socket The socket outlet shall be installed near the equipment and shall be easily accessible The printer will execute a series of internal checks and a mechanical reset It will be in ON LINE ...

Page 11: ...tor panel to position the print head carriage in the head loading position The LED s on the operator panel will both start flashing If you do nothing for 60 seconds the print head carriage will return to its rest position To return the print head carriage to the head loading position you must press Install Cartridge again The print head carriage will not return to its rest position if there is no ...

Page 12: ...n the printer casing in front of the lever The lever must NOT be forced and must be moved ONLY when the print head carriage is in the loading position Press the Install Cartridge key on the operator panel The print head carriage will move to the print head rest position at the left hand side of the printer Close the top cover See Chapter 2 in the User Guide for further details on the handling and ...

Page 13: ...d guide and load it into the tray pushing it down carefully until it stops against the feed rollers inside the printer Do NOT add paper to the ASF always remove any existing paper and fan it together with the paper to be loaded Position the right guide against the right edge of the paper With the printer powered press Form Feed The paper moves to the Top of Form TOF position Press Form Feed again ...

Page 14: ... printer returns On Line To print another demo page press and hold On Line and then press Install Cartridge for at least 2 seconds To suspend printing temporarily press On Line pressing this key a second time will cause printing to continue The demo page lists the principal features of your printer and contains a nozzle test that gives a graphic representation of the functioning of the print head ...

Page 15: ... ...

Page 16: ... so that should any problem arise with the back up copy you can make another copy Installing the SuperScript 100C color printer driver System requirements Windows 3 1 or later PC 386 or later with at least 2 MEGA Bytes of RAM 1 MEGA Bytes of free disk space Installation procedure in Windows 3 1 3 11 environment To choose the driver language you require and then install the driver proceed as follow...

Page 17: ... manual 3 A window indicating that a new peripheral has been detected New hardware found and the printer name is displayed The same window shows the Driver from disk provided by hardware manufacturer option already highlighted Click on the OK button 4 With the Install from Disk window displayed insert the specific driver diskette in the drive selected specify this drive and click on OK 5 Your prin...

Page 18: ...iven If a repetition of the instructions is unsuccessful see the section entitled Problems and Solutions in Chapter 5 of the User Guide Table of contents 1 User Interface Embossed Template Error Conditions and corrective Print head replacement Print head adjustment Operator Panel Basic key functions Special key functions Light indicator LED functions 1 1 1 1 1 2 1 2 1 3 1 3 1 4 1 4 3 Paper Types D...

Page 19: ...Appendices A Supplies and Optional Items B Printer Settings C Command Codes D Product Characteristics E Getting Service and Support G Glossary Index ...

Page 20: ...n on monochrome color printer drivers If one of these error conditions occurs any printer operation is interrupted the On Line and Power LED s start to flash and the print head carriage is positioned to indicate the action required If there is no operator intervention within 60 seconds with a monochrome print head inserted of the error being signaled the print head carriage returns to its rest pos...

Page 21: ...ight indicators on the operator panel will depend on the printer s status Printer states free no data to be printed busy from the reception of data until the completion of its printing standby printer powered but dormant more than two minutes have elapsed since last interchange with host special function mode operating mode independent of host ...

Page 22: ...ady present in the printer causes its expulsion to the output tray Special key functions Function Key s Description Demo page On Line held Install Cartridge at least 2 s The demo page is printed It will be in color or monochrome depending on the type of print head you have inserted Print test Press all three keys simultaneously release them only when the Power light indicator goes off then press O...

Page 23: ...ates 4 CHANGE PRINT HEAD there is no print head in the printer the print head inserted is not compatible with the driver selected or the Install Cartridge key has been pressed Insert a print head exchange the type of print head inserted or replace the print head After correcting the error condition press Install Cartridge to return the print head carriage to its rest position If there is no operat...

Page 24: ... two minutes there has been no printer host interaction nor operator action To return the printer to its operating condition just press a key or send a file to be printed b The printer is in the special functions mode awaiting a key sequence activate a specific function ...

Page 25: ...BEFORE opening the top cover To return the printer to operating status close the top cover and press the On Line key To remove the print head proceed as follows With the printer already powered press B N Install Cartridge to move the print head carriage to the head loading position the Power and On Line LED s start flashing simultaneously The print head carriage moves to correspond to error condit...

Page 26: ...SF to correspond to the color indication before pressing Install Cartridge to return the print head to its rest position The lever must NOT be forced and must be moved ONLY when the print head carriage is in the loading position If you do not position the print head selection lever to correspond to the type of print head inserted the print head carriage will not return to its rest position It will...

Page 27: ... caused by air bubbles which block one or more of the print head nozzles the print head clearing operation will remove any blockage If an end of ink condition has been signaled print head in position 3 do NOT attempt to perform a print head clearing operation To clear the print head nozzles proceed as follows Set the printer OFF LINE the print head is in its rest position at the left hand margin a...

Page 28: ... the print head nozzles This operation MUST NOT be repeated systematically as it will damage the print head It should ONLY be attempted as a last resort before changing the ENTIRE print head Dampen a tissue handkerchief with distilled water squeeze it slightly to remove any excess water Remove the print head from the printer see the specific section in this chapter Holding the print head with the ...

Page 29: ...0 104 7 x 241 3 mm 4 125 x 9 5 in A5 horizontal 210 x 148 5 mm 8 26 x 5 85 in DL 110 x 220 mm 4 33 x 8 66 in US Letter 8 5 x 11 in 215 9 x 279 4 mm C5 162 x 228mm 6 37 x 9 in US Legal 8 5 x 14 in 215 9 x 355 6 mm C6 114 x 162 mm 4 4 x 6 37 in US Exec 7 25 x 10 5 in 184 2 x 266 7 mm B5 176 x 250 mm 6 92 x 9 84 in User defined 105 x 80 mm min 4 134 x 3 15 in 220 x 356 mm max 8 26 x 16 in B6 125 x 17...

Page 30: ...Chapter 1 Press Install Cartridge to move the print head to the center of the carriage shaft position 4 Open the top cover of the printer Turn the knob attached to the left of the print head carriage counterclockwise to its horizontal position Insert picture page 3 3 Close the top cover Press Install Cartridge again to return the print head to its rest position Envelopes should be inserted with th...

Page 31: ...Print Area W M L R Z ...

Page 32: ... the standard page and envelope sizes handled by the printer all measurements are indicated in millimeters and inches The printer can print a maximum of 67 lines on an A4 page with 6 lpi line spacing the last line may be printed with slightly defective line spacing ...

Page 33: ...in 3 4 mm 0 134 in 6 4 mm 0 25 in 3 1 mm 0 125 in T min top margin 1 mm 0 04 in 1 mm 0 04 in 1 mm 0 04 in 1 mm 0 04 in B min bottom margin 12 7 mm 0 5 in 12 7 mm 0 5 in 12 7 mm 0 5 in 12 7 mm 0 5 in Your application may add its own default margins to your page layout thus further reducing the print area Pre printed documents MUST have at least a 5 mm margin before the first print position Use of d...

Page 34: ... 0 04 in 1 mm 0 04 in 1 mm 0 04 in B min bottom margin 21 3 mm 0 84 in 21 3 mm 0 84 in 21 3 mm 0 84 in Format Measurement C6 B5 B6 M max width of sheet 114 mm 4 4 in 176 mm 6 92 in 125 mm 4 92 in W max print line length 107 mm 4 22 in 162 mm 6 37 in 118 mm 4 65 in L min left hand margin 3 4 mm 0 134 in 3 4 mm 0 134 in 3 4 mm 0 134 in R min right hand margin 3 4 mm 0 134 in 3 4 mm 0 134 in 3 4 mm 0...

Page 35: ...nd then on the Paper tab At the top of the window displayed when you click Paper are the following icons Automatic Business Photos Art Draft User Below these icons are parameters for Paper Size Paper Type and Paper Source Finally in the lower third of the dialog are Number of Copies and Orientation settings At the bottom of the window there are five buttons marked Clicking on the next tab to the r...

Page 36: ...d in the parameter group Document Type v Resolution 600 x 300 300 x 300 150 x 150 75 x 75 dots per inch Dithering No Dithering Line Art Pattern Fine Pattern Coarse Pattern Standard Spray High Quality Spray Presentation Quality Spray This group of values is disabled if Automatic default value is selected in the parameter group Document Type Image Settings v Image Brightness and Contrast two sliding...

Page 37: ... used with DOS applications PCL III mode Choose the PCL III driver when setting your application software If PCL III is not available choose HP DeskJet 500C or HP DeskJet 500 The PCL III mode supports both color and black printing IBM Proprinter X24 mode Choose the IBM Proprinter X24 Model 4207 1 driver when setting your application software Note that this mode only supports black printing with th...

Page 38: ...ters the parameter group selection screen for the emulation currently selected is displayed You can now select one at a time the parameter groups containing the feature s you wish to change See also Appendix B for a complete list and description of the parameters available If you click on Factory Default you restore the default settings within the emulation currently selected If you click on Quit ...

Page 39: ...inter Repack your printer in its original carton whenever possible Error Conditions indicated by Print Head Position On the inside of the top cover there is an embossed template which as well as illustrating the print head insertion replacement procedure indicates the most common reasons for an interruption in the printer operation the template and its contents are illustrated in Chapter 1 When an...

Page 40: ...ove check that its path is not obstructed Disconnect the printer from the electrical power supply and then plug it in again Repeat the key sequence If the Power and On Line LED s flash simultaneously open the top cover to check the position of the print head carriage which will have moved to indicate the operator action required v there is no paper in the printer load paper in the ASF and press Fo...

Page 41: ... then press Form Feed again Make sure the paper is not feeding in crookedly Paper jamming point 4 in this section Make sure the correct paper feed parameter is selected in your printer driver load paper in the ASF and press the Form Feed key on the operator panel 3 Single sheets envelopes not loaded or loaded incorrectly The document envelope has been positioned incorrectly for insertion Make sure...

Page 42: ...ove such pages from the output tray as soon as they are expelled from the printer Print head When changing the print head take care not to touch the print head carriage shaft nor the area under the print head carriage 1 Printer does not print Check that you have removed the protective film from the print head 2 Print head carriage does not return to the rest position after a replacement operation ...

Page 43: ...ll Cartridge and Form Feed keys on the operator panel until the light indicators go off Press the On Line key three times A sheet of paper will be fed into the printer and the print test will be executed automatically To suspend the print test temporarily press On Line pressing this key a second time will cause printing to resume Once the test is completed and the sheet of paper is expelled the pr...

Page 44: ......

Page 45: ... possible solutions to this problem Then repeat the print test The rest of the print test contains the currently selected values for the programmable parameters and a print out of the current selected character set In most cases the parameter settings will be determined by your printer driver If you wish to modify your printer set up see Chapter 4 Using Software Color print test contents The color...

Page 46: ...or panel should be lit Check the physical cables and logical application and driver connections between the printer and host Check that host system is switched on If the print head carriage does not move and the Power and On Line LED s flash rapidly disconnect and reconnect the printer to the electrical power supply If the Power and On Line LED s continue to flash rapidly call the Technical Assist...

Page 47: ...ect emulation Check that the driver you have selected is compatible with the emulation you intend to use Check that the character set you require is selected the currently selected parameters including the character set are given in the monochrome print test see the previous section of this chapter You have pressed the key combination for the demo page but the print test is printed Check the emula...

Page 48: ... it following the driver installation procedure described in the Quick Start v If the printer name is listed remove it from the list by clicking on the Remove button in the Printers dialogue box and then repeat the driver installation procedure ...

Page 49: ... and have specific instructions booklets Single color print head Single monochrome print head The SuperScript 100C is compatible with most inkjet papers coated and uncoated For optimum print quality we recommend the following paper types HP Premium coated inkjet paper HP Premium glossy paper ...

Page 50: ...ined factory settings default settings for PCL III emulation These are the settings which appear in the print test the very first time you run it see specific section in Chapter 5 Your printer emulation is set to be compatible with the diskette included with your printer You should not have to vary anything If you wish to change the emulation remember to check that it is compatible with your appli...

Page 51: ...er is fed to the printer ASF Perforation skip mode Skip Over Affects only text introducing a half inch 12 7 mm no printing area at the top of each page In most cases Perforation skip mode ON will meet your requirements When Perforation skip mode is ON a line that overruns the lower limit of the text area will be printed below the top margin of the next page When Perforation skip mode is OFF the li...

Page 52: ... ISO 2 IRV ISO 16 Portugal ISO 14 JIS ASCII Legal CP 860 Portugal Danish OPE I UNIX International Danish OPE II Spain II CP 863 French Canadian PC Abicomp International PC Abicomp Portugal CP 437 International Danish OPE I Danish OPE II Spain II CP 850 multilingual CP 860 Portugal Type Style Font PCL III emulation Shape size spacing etc of the character symbol set printed Courier Upright Portrait ...

Page 53: ... Feed setting to maintain a half inch 12 7 mm non printable area at the foot of the page even for the maximum number of print lines per page Possible ONLY with portrait orientation selected and the Perforation Skip feature DISABLED 63 lines of text DISABLED 66 lines of text ENABLED BOF 12 7 mm 11 in Letter size Slashed Zero only IBM Indicates whether or not the zero is printed with a diagonal slas...

Page 54: ...l serial interface is connected Parity Type of data control method None Even Odd This parameter is effective only if the optional serial interface is connected Handshake Type of data exchange procedure SOFT Xon Xoff DTR or HARD DTR This parameter is effective only if the optional serial interface is connected ...

Page 55: ...ock Whatever happens no serious harm will be done to your printer To clear the situation just reset the printer hold On Line and press Form Feed for approximately 3 seconds PCL III Multiple ESCape Sequences If the consecutive ESCape sequences you send to the printer have the same two characters after the character ESC you can save time by sending a single multiple ESC sequence to the printer This ...

Page 56: ...nates the current primary font as the secondary font Selects the default secondary font PORTRAIT Print Orientation LANDSCAPE Print Orientation continued FONTS AND CHARACTER SETS continued ESC n m ESC 10 U ESC 8 U ESC 11 U ESC 12 U ESC 0 N ESC 1 E ESC 1 G ESC 1 F ESC 0 I ESC 0 D ESC 1 D ESC 0 S ESC 3 S ESC 2 S ESC 0 U ESC 2 U ESC 4 S ESC 0 K ESC 1 U ESC 33 I ESC 35 P ESC 13 U ESC 34 P 27 40 n m 27 ...

Page 57: ... Horizontal Spacing Selects Proportional Horizontal Spacing Defines Fixed Horizontal Pitch Selects 5 cpi pitch Selects 6 cpi pitch Selects 8 33 cpi pitch Selects 10 cpi pitch Selects 12 cpi pitch Selects 16 67 cpi pitch Selects 20 cpi pitch Selects 24 cpi pitch Selects 33 33 cpi pitch Defines Character Height Selects 4 25 point char Selects 6 point character Selects 9 5 point character Selects 12 ...

Page 58: ... 6C n 43 1B 26 6C n 50 1B 3D 1B 26 61 n 4C 1B 26 61 n 4D 1B 39 1B 26 6C n 45 1B 26 6C n 46 Defines Paper Format Selects default paper format Selects US Executive format Selects US Letter format Selects US Legal format Selects A4 format Selects horizontal A5 format Selects COM 10 envelope size Selects International DL envelope size Selects International C5 envelope size Selects International C6 env...

Page 59: ...n 72 27 38 97 43 n 72 27 38 97 45 n 72 27 38 107 n 72 1B 26 61 n 43 1B 26 61 2B n 43 1B 26 61 2D n 43 1B 2A 70 n 58 1B 2A 70 2B n 58 1B 2A 70 2D n 58 1B 26 61 n 48 1B 26 61 2B n 48 1B 26 61 2D n 48 1B 26 6B n 48 Positioning First Print Position in Column n the horizontal movement is calculated from the left margin the number of columns per line depends on the print pitch Positioning n Columns to t...

Page 60: ...y Start Graphic Printing n 0 start at left margin n 1 start at current cursor position Send Data for Graphic Printing n is the data for one pixel raster row Horizontal X Offset n is a number of blank dots a multiple of eight inserted starting from the left hand margin at the beginning of the raster row one dot 1 300 in Vertical Y Offset n is a number of blank dots a multiple of eight inserted befo...

Page 61: ...2A 72 31 55 1B 2A 72 33 55 1B 2A 6F n 44 1B 2A 6F 31 44 1B 2A 6F 32 44 1B 2A 6F 33 44 1B 2A 6F n 51 1B 2A 6F 30 51 1B 2A 6F 31 51 1B 2A 6F 32 51 Data Transfer in Planes n number of bytes of binary data to be sent to the printer Selects Monochrome color Printing Selects color palette cyan magenta yellow Selects monochrome printing Selects monochrome printing Selects color palette red green blue Ima...

Page 62: ...bulation Program R Clears all Tabulation Stops GRAPHICS ESC K n1 n2 ESC L n1 n2 ESC Y n1 n2 ESC Z n1 n2 ESC g 27 75 27 76 27 89 27 90 27 91 103 1B 4B 1B 4C 1B 59 1B 60 1B 5B 67 Normal Density BIM Printing Double Density BIM Printing Double Density BIM printing Quadruple Density BIM Printing High resolution graphics AGM Alternative Graphics Mode ESC 3 n ESC J n ESC A n ESC m 27 51 27 74 27 65 27 42...

Page 63: ...m Horizontal A5 210 mm x 148 5 mm U S Letter 8 5 in x 11 in U S Legal 8 5 in x 14 in U S Executive 7 25 in x 10 5 in Envelopes COM 10 9 5 in x 4 124 in DL 220 mm x 110 mm C5 229 mm x 162 mm C6 162 mm x 114 mm B5 250 mm x 176 mm B6 176 mm x 125 mm Paper Type Plain office paper Transparencies e g 3M CG 3480 Glossy coated papers Envelopes Paper Weight Single sheets 15 5 to 28 lbs Envelopes 18 to 25 l...

Page 64: ...t Character Sets PCL III CP 437 International Roman 8 PC 8 Denmark Norway CP 850 Multilingual ECMA 94 Latin 1 ISO 4 United Kingdom ISO 21 Germany ISO 69 France ISO 15 Italy ISO 60 Norway 1 ISO 61 Norway 2 ISO 11 Sweden Names ISO 10 Sweden ISO 17 Spain ISO 6 ASCII ISO 2 IRV ISO 16 Portugal ISO 14 JIS ASCII Legal CP 860 Portugal Danish OPE I UNIX International Danish OPE II Spain II CP 863 French Ca...

Page 65: ...compatibility FCC part 15 Class B Electrical Characteristics 110 120 V 10 50 60 Hz Physical Characteristics Printer ready for use Height 14 17 in 360 mm Width 14 76 in 375 mm Depth 7 87 in 200 mm Weight 4 84 lbs 2 2 kg ...

Page 66: ...ice representative will obtain a major credit card number from you along with your shipping address An electronic credit check will be made in the amount of the current price of the printer If the defective printer is not returned to NEC within 15 days or you cannot prove that your printer is still under warranty your account will be debited in this amount You must return the defective printer pro...

Page 67: ...y for warranty service It shall be your obligation and expense to ship the Product freight prepaid or to deliver it to a NECTECH authorized service center or other facility uthorized by NECTECH to render the warranty services in either the original package or a similar package affording an equal degree of protection NECTECH will send a replacement printer which will be at NECTECH s option new or l...

Page 68: ... information telephone 1 800 xxx xxxx Note All Products returned to NECTECH for service MUST have prior approval this may be obtained by calling the above number This Product is warranted in accordance with the terms of this limited warranty Customers are cautioned that Product performance is affected by system configuration software the application customer data and operator control of the system...

Page 69: ...r image default value 1 72 in double width printing Each character even SPACE is stretched horizontally to double the nominal pitch width driver Software program which controls output to the printer and does necessary code conversions between application program and printer economy print mode Low dot resolution print mode Allows ink saving elementary spacing Smallest possible horizontal or vertica...

Page 70: ...ansmission of a code which commands printing print quality LQ Letter Quality printing with a high character definition which approaches solid character profiles Draft printing with reduced character definition to give a higher print speed proportional printing A print mode in which the print head movement is proportional to the width of the character printed Lines of the same length may therefore ...

Page 71: ...h printing is not possible Will be skipped automatically on the execution of an FF user settings Parameter values defined by the user word length 7 or 8 bits refers to the format in which a byte of data is transmitted to and interpreted by the printer ...

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