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NEC MC2200, User Manual

The NEC MC2200 User Manual is a comprehensive guide that provides step-by-step instructions to maximize the functionality of your device. Easily accessible for free download on our website, this manual ensures a seamless user experience, empowering you to fully explore the features and capabilities of your NEC MC2200.

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U s e r ’ s   G u i d e

Server MC2200

Summary of Contents for MC2200

Page 1: ... U s e r s G u i d e Server MC2200 ...

Page 2: ...xxx ...

Page 3: ... U s e r s G u i d e Server MC2200 ...

Page 4: ...on customer data and operator control Since implementation by customers of each product may vary the suitability of specific product configurations and applications must be determined by the customer and is not warranted by NEC CSD To allow for design and specification improvements the information in this document is subject to change at any time without notice Reproduction of this document or por...

Page 5: ...Port 1 11 External Device Connectors 1 11 System Security 1 11 Software Locks via the BIOS Setup 1 11 Chapter 2 Setting Up the System Overview 2 2 Selecting a Site 2 2 Unpacking the System 2 3 Rack Mount Subsystem Assembly 2 3 Before You Begin 2 3 Static Precautions 2 4 Assembly 2 4 Getting Familiar with the System 2 7 Front View with Front Door Closed 2 7 Front View with Front Door Opened 2 7 Rea...

Page 6: ... System Board Jumpers 3 17 Before You Begin 3 17 Moving System Board Jumpers 3 21 Updating the BIOS 3 21 Resetting the CMOS NVRAM 3 22 Clearing and Changing the Password 3 22 Chapter 4 Upgrading Your System General Information 4 2 Static Precautions 4 2 Preparing Your System for Upgrade 4 2 Equipment Log 4 2 Opening the Front Door 4 2 Removing a Side Panel 4 3 Installing a Side Panel 4 4 Modifying...

Page 7: ...stem 5 6 Specific Problems and Corrective Actions 5 6 Power LED Does Not Light 5 7 Incorrect or No Beep Code 5 7 No Characters Appear on Screen 5 7 Characters are Distorted or Incorrect 5 8 System Cooling Fans Do Not Rotate 5 8 Diskette Drive Activity LED Does Not Light 5 9 Hard Disk Drive Activity LED Does Not Light 5 9 CD ROM Drive Activity Light Does Not Light 5 9 Problems with Application Soft...

Page 8: ...vi Contents Appendix B System Status Hardware Support Information System Status Hardware Support Information B 2 Glossary Equipment Log Index ...

Page 9: ...er 4 also tells you how to configure system board jumpers to set specific operating parameters This chapter also provides information on system board jumper settings Chapter 4 Upgrading Your System provides you with instructions for upgrading your system with an additional processor optional memory options cards and peripheral devices Chapter 5 Problem Solving contains helpful information for solv...

Page 10: ...C BAT Related Documents In addition to this guide the following system documentation is included with your server either as electronic files on EXPRESSBUILDER or as paper copy shipped with your server System Release Notes Release Notes provide you with the latest information about your system This information was not available at the time your user s guide was developed Getting Started Sheet The G...

Page 11: ... doing the procedures in this manual make sure that your system is powered off and unplug the AC power cords from the back of the chassis Failure to disconnect power before opening your system can result in personal injury and equipment damage In the U S A and Canada the power cord must be a UL listed detachable power cord in Canada CSA certified type ST or SJT 16 AWG 3 conductor provided with a m...

Page 12: ...arth Bonding For safe operation only connect the equipment to a building supply that is in accordance with current wiring regulations in your country In the U K those regulations are the IEE Care and Handling Use the following guidelines to properly handle and care for your system Protect the system from extremely low or high temperatures Let the system warm or cool to room temperature before usin...

Page 13: ...Using This Guide xi ...

Page 14: ......

Page 15: ...1 System Overview Overview System Chassis Power Supply Peripheral Bays SAF TE SCSI Accessed Fault Tolerant Enclosure Board System Board Features System Security ...

Page 16: ...market applications These range from large corporations supporting remote offices to small companies looking to obtain basic connectivity capability such as file and print services e mail web access and web site server This server is also conveniently housed and available as a tower based system or as a rack mount system fits into a standard IAE 19 inch rack assembly Figure 1 1 Tower Based System ...

Page 17: ...ices CD ROM diskette drives and hard disk drives Your server features the following major components System board with one Pentium II microprocessor The system board has a processor upgrade socket for an additional processor The board may contain up to two processors Single or dual high performance Pentium II processors packaged in Single Edge Connector SEC or SECC2 cartridges System board support...

Page 18: ...ide panel Three intrusion sensor switches for the front left and right side of the chassis Two of the three intrusion sensor switches left and right side intrusion sensor switches only become power inter lock switches when two power supplies are installed Tower models only System Chassis The system chassis is an easy to expand fabricated metal structure The major system components are shown in the...

Page 19: ...oard E SCSI disk drive bays 7 F SCSI backplane board G Fans behind SCSI disk drive bays 3 H Fan I Interlock switch J Standard power supply K Power supply module slots one standard power supply slot and one optional power supply slot L Power supply status LED M DC power Status LED N Power available switch O Power supply distribution board ...

Page 20: ...drives etc Seven hot swap SCSI hard disk drive bays for mounting up to seven SCSI hard disk drives in easily removable drive carriers Note The SCSI hard disk drive bays contain a hot swap back plane that require an 80 pin single connector attachment SCA connector on the drives that you install SAF TE Board The system has a SAF TE SCSI Accessed Fault Tolerant Enclosure board that provides an interf...

Page 21: ...oard One shared PCI ISA slot on the system board IDE controller Onboard IDE controller SCSI controller Onboard SCSI 2 ultra wide SCSI channel and narrow SCSI channel support PCI based BIOS Flash memory based BIOS Basic Input Output System and Setup utilities Video Integrated super VGA controller ships with 2 MB of video memory External device connectors Onboard connectors for two serial ports para...

Page 22: ... optional D RAID connector reserved O Voltage Module 2 optional E Video DRAM sockets 2 P Voltage Module 1 F I O riser board connector Q CPU 1 G Configuration jumpers R Speaker connector H DIMM Sockets 4 S Fan connector I IDE connector T Real time clock battery J Wide SCSI connector U Non volatile memory K Narrow SCSI connector V Reserved The front panel OFF ON DC power button is connected to pins ...

Page 23: ...ed for use in this server system Call your customer service representative for information I O Expansion Slots The server s expansion capabilities meet the needs of file and application servers for high performance I O by providing a combination of PCI local bus and ISA connectors The system board offers two dedicated PCI slots three dedicated ISA slots and one shared PCI ISA slot The system board...

Page 24: ... ROM drive and can also be cabled to the optional SCSI devices in the 5 1 4 inch removable media drive bays Video Controller The system has a high performance SVGA subsystem that supports the following BIOS compatibility with VGA EGA CGA Hercules Graphics and MDA 2 MB of Video Random Access Memory VRAM video buffer 16 bit bus for high speed display memory access Hardware accelerated bit block tran...

Page 25: ...al of the side covers and access to the inside of the computer chassis The computer chassis includes an intrusion switch for the front cover and interlock switches for both the left side and the right side covers as viewed from the front When any these covers are opened the switch transmits an alarm signal to the system board where server management software processes the signal The side cover swi...

Page 26: ...Packard Bell NEC ...

Page 27: ...he System Overview Selecting a Site Unpacking the System Rack Mount Subsystem Assembly Getting Familiar with the System Making Connections Setting the Line Voltage Connecting the Power Cord s Powering On Your System ...

Page 28: ...wer service connection is through a properly grounded outlet CAUTION When two power supplies are installed in the system the power plug from each of the power supplies must be plugged into the same common ground power outlets Clean dust free and well ventilated Front and rear ventilating openings kept free of obstructions Away from sources of heat vibration or physical shock Isolated from strong e...

Page 29: ...y Rack Mount Subsystem Assembly This section provides the instructions for assembling the rack mount server unit into a standard EIA 19 inch rack cabinet Before You Begin Before you begin please review the following cautions warnings and general guidelines WARNING Be sure that power to the system is turned off and unplugged All voltage is removed only when the power cords are unplugged Avoid exces...

Page 30: ...ion in your rack cabinet for the rack mount server unit To improve rack stability mount heavier items towards the bottom of the rack cabinet Note When planning your system configuration for the rack cabinet you should consider the length of the cables that interconnect system components 2 Locate the two support brackets D Using four self tapping screws E supplied with the rack cabinet for each sup...

Page 31: ...f tapping screws 4 Lift the rack mount server unit C onto the two support brackets and slide it toward the rear of the rack cabinet WARNING It is strongly recommended that two people are present when lifting and assembling the rack mount server unit into a rack cabinet 5 Secure the front bezel to the rack cabinet s front vertical mounting rails B using the four screws E and plastic washers D provi...

Page 32: ...ng Up the System Figure 2 2 Installing the Rack Mount Server Unit into the Rack Cabinet A Rear vertical mounting rail B Front vertical mounting rail C Rack mount server unit D Four plastic washers E Four screws ...

Page 33: ...shows the location of the front system features tower based system only Figure 2 3 Front Features A System indicators See Front View with Front Door Opened later in this chapter B Keylock When locked secures the front door not allowing access to the front system controls Front View with Front Door Opened Refer to the following figure and open the front door of the cabinet as follows tower based sy...

Page 34: ...2 8 Setting Up the System Figure 2 4 Opening the Front Door ...

Page 35: ... Press to eject diskette E DC power ON OFF switch Press to turn system DC power on or off F Reset switch Press to reinitialize system G DC power ON OFF See table Front System Status Indicator LEDs that follow H Power alarm See table Front System Status Indicator LEDs that follow I Fan alarm See table Front System Status Indicator LEDs that follow J Array alarm See table Front System Status Indicat...

Page 36: ...OM2 COM2 serial port 9 pin connector F VGA VGA monitor 15 pin connector G Power Supply Status LED See Table Power Supply Status Indicator LEDs Rear Panel that follows H DC Power Status LED See Table Power Supply Status Indicator LEDs Rear Panel that follows I Line voltage selector switch Selects AC input power of 115 VAC or 230 VAC J AC input power connector Supplies AC power to the power supply K...

Page 37: ...e required normal ON Green DC power ON None required normal Power Alarm 1 Off Not active None required normal ON Amber Failure has occurred in one or more power supplies or system does not have second power supply installed see the Power Supply Status Indicators table DC Power Status Amber that follows Fan Alarm Off All fans operating normally None required normal ON Amber Fan failure Replace fan ...

Page 38: ... light Note The Disk Drive Status Indicator LEDs are active only when a RAID board is installed Front Disk Drive Status Indicator LEDs LED Status Description Response Disk Drive Activity Off Not accessing disk drive None required normal ON Green Accessing disk drive None required normal Disk Drive Status Off No alarms None required normal ON Amber See the Disk Drive Status Conditions table that fo...

Page 39: ...able for 115 or 230 VAC at an operating frequency of 50 60Hz The power supply voltage selection switch is factory set to 115Vac for systems shipped to North America it is set to 230Vac for systems shipped in Europe Line source voltages between 200 and 240 VAC are acceptable when the power supply input voltage is set to 230 VAC CAUTION Before you plug the system power cord into an AC outlet ensure ...

Page 40: ...wdriver or ballpoint pen into the depression on the line voltage selector 3 Slide the selector switch to the left for 115 VAC or to the right for 230 VAC line source voltage range 220 to 240 VAC A B Figure 2 7 Setting the Line Voltage A Voltage selector switch set to 115 VAC B Voltage selector switch set to 230 VAC ...

Page 41: ...ust be an IEC type CEE 22 female connector The power cord must be less than 1 8 meters 6 0 feet long WARNING Your system shipped with a power cord for each power supply Do not attempt to modify or use the supplied AC power cord if it is not the exact type required CAUTION When two power supplies are installed in the system the power plug from each of the power supplies must be plugged into the sam...

Page 42: ...ring down your system If you have problems powering on your system refer to Chapter 5 Problem Solving After you have successfully powered on your system insert the EXPRESSBUILDER CD ROM into the CD ROM device reboot the system and follow the screen prompts to run EXPRESSBUILDER ...

Page 43: ...3 Configuring Your System Overview Resource Configuration Utility RCU BIOS Setup Utility Using the Utilities Diskette Optionals RAID Controllers Configuring System Board Jumpers ...

Page 44: ...you make to the default system configuration You use the EXPRESSBUILDER CD ROM to create the RCU and Utilities diskettes Resource Configuration Utility RCU The Resource Configuration Utility is used to configure your system The RCU can be used to configure the memory subsystem peripheral device subsystems and interface adapters RCU recognizes ISA Plug and Play boards and PCI boards and displays th...

Page 45: ... 3 1 Resource Configuration Utility Main Menu MENU OPTIONS DESCRIPTION Learn about configuring your computer Provides basic instructions on resource configuration and using the Help program Configure computer Lists automatically detected boards and enables manually adding moving and removing boards Plug and Play boards don t require configuration files If you ISA boards which require configuration...

Page 46: ...ls Enables viewing and changing your system configuration settings including embedded features functionality IRQs and port selections Perform Step 3 only if you need to change the system default settings Step 4 Examine Switches or Print Report Enables viewing the required switch and jumper settings and allows printing of a configuration report Step 5 Save and Exit Allows you to save your configura...

Page 47: ...Plug and Plug board in the system BIOS automatically assigns ISA Plug and Plug boards to the next available slot If the slot displayed in Step 2 Add or Remove Boards is not the actual slot it can be moved by using the F7 function key Note IRQ levels DMA channels I O port addresses and memory addresses defined using this procedure should reflect the same settings defined by supplied jumpers and or ...

Page 48: ...onfigurations ISA BOARD DEFINITIONS YOUR CONFIGURATION Board Description Manufacturer Interrupts Select from scrollable list DMA Channels Select from scrollable list Port address Start End Memory address Start Length Slot 13 The Add screen is displayed Select the slot in which you want to install the board and press ENTER Note If the board you add causes a conflict in the configuration a Caution m...

Page 49: ...ystem present to run However parameters set with the BIOS Setup Utility that can also be set with the RCU will be overwritten by the RCU the next time the RCU is run Using the BIOS Setup Utility You access the BIOS Setup utility when you turn on or reboot your system To run the BIOS Setup Utility perform the following procedure 1 Power on or reboot the system BIOS displays the following Press F2 t...

Page 50: ...s value for the field F6 or or SPACE Select the next value for the field F9 Load default configuration values for this menu F10 Load previous configuration values for this menu ENTER Execute command or Select submenu ALT R Refresh the screen BIOS Setup Configuration Settings Table 3 5 shows the normal settings for the BIOS Setup Utility and provides a place for you to record any changes you make t...

Page 51: ... CBFF Uncached Cache CC00 CFFF Uncached Cache D000 D3FF Uncached Cache D400 D7FF Uncached Cache D800 DBFF Uncached Cache DC00 DFFF Uncached Memory Shadow Press ENTER for menu System Shadow Enabled Video Shadow Enabled Regions with Legacy Expansion ROMs Boot Sequence Press ENTER for menu A then C Boot Sequence A then C SETUP Prompt Enabled POST Errors Enabled Floppy Check Disabled Numlock Press ENT...

Page 52: ...6 Status None DIMM J17 Row 7 Status None Row 8 Status None Memory Row Errors Clear Press ENTER Memory Configuration Message Enabled Memory Warning POST Error Enabled CPU Reconfiguration Press ENTER for menu CPU Reconfigure Enabled CPU 1 Status Normal CPU 2 Status None Clear CPU Errors Press ENTER CPU Error Pause Enable SMB Configuration Press ENTER for menu ITF Monitoring Observation OptROM END Bo...

Page 53: ...sabled Execute User ROM Disabled Allow SCSI Select Enabled Power Switch Mask Unmasked SERVER MENU Thermal Sensor Press ENTER for menu Thermal Sensor Enabled Upper Limit 55 Lower Limit 7 ESM ASIC Interrupt IRQ 13 SMI Enabled Event Log Initialization Disabled Clear Event Log No Console Redirect Port Disabled Τ Τα αβλ βλε ε 3 3 This parameter is overwritten by the RCU setting BIOS does not display th...

Page 54: ...alues have not been saved to CMOS Save Changes Stores the current selections without exiting the Setup program Using the Utilities Diskette The utilities diskette contains the SCSISelect Utility and an Event Log Reader Utility Note Because of license restrictions the Utilities diskette as created by the EXPRESSBUILDER CD ROM is not bootable In order to use this diskette you must make it bootable T...

Page 55: ...o view the Event Log perform the following procedure 1 Insert the bootable Utilities diskette into floppy disk drive A 2 Power on the system The system boots up 3 The MS DOS Startup Menu displays See Table 3 6 4 Select 1 Read the System Event Log from the MS DOS Startup Menu 5 The System Event Log Utility starts The System Event Log Utility screen is displayed The following screen choices are avai...

Page 56: ...CSISelect Utility the SCSISelect utility should be used in conjunction with the BIOS Setup utility Changing the BIOS Setup utility Allow SCSI Select parameter to Disabled prevents the use of the SCSI Select utility via Ctrl A but the Press Ctrl A for SCSI Select prompt is still displayed Changing the SCSISelect utility Display Ctrl A Message During BIOS Initialization parameter to Disabled prevent...

Page 57: ... a configurable parameter Selects an option ESC Moves back to previous screen or parameter or EXIT if at the Main menu F5 Switches between color and monochrome F6 Resets to host adapter defaults Table 3 7 shows the normal settings for the SCSISelect Utility and provides a place for you to record any changes you make to these settings Table 3 7 SCSISelect Setup Configurations OPTION RECOMMENDED SET...

Page 58: ...l a message prompts you to exit if you changed any settings you are prompted to save the changes before you exit Optional RAID Controller Factory Installed Controllers The RAID options available for your system are the dual channel Mylex AcceleRAID 150 SecuRAID 110 and Mylex AcceleRAID 250 SecuRAID 210 Controller boards which gives your system the added security of fault tolerance If you order a s...

Page 59: ...cceleRAID 150 or AcceleRAID 250 BIOS on the RAID controller its operation is independent of the operating system in your server Refer to Chapter 4 in this User s Guide for information on installing an add in option board Refer to Chapter 4 of the AcceleRAID 150 or AcceleRAID 250 Installation Guide for information on running the AcceleRAID 150 or AcceleRAID 250 BIOS Configuration Utility DACCF Conf...

Page 60: ...oard jumpers and their factory default settings Figure 3 1 System Board Jumpers Reserved J21 Password Clear Reserved Reserved CPU Speed Model Type CMOS Clear Reserved FLASH Code CPU Speed Reserved A B J1A J1B J2A J2B J3A J4A J5A J6A J7A J3B J4B J5B J6B J7B CPU Speed 1 2 3 1 2 3 CPU Speed CPU Speed Reserved Model Type 1 2 3 J27 J26 J25 J29 Model Type 1 2 3 J52 Reserved 1 2 3 J28 Model Type 1 2 3 J5...

Page 61: ...o set CPU speed Bus CP Freq 1 2 1 3 1 4 2 5 2 7 or 2 9 pins 2 3 Dependent on speed of installed CPU CPU Speed J1A Used with jumpers at J2A J3A J4A J5B and J5B to set CPU speed Refer to Table 3 11 to set CPU speed Bus CP Freq 2 5 2 7 or 2 9 pins 1 2 Bus CP Freq 1 2 1 3 or 1 4 pins 2 3 Dependent on speed of installed CPU Reserved J7B Required on factory default 1 2 1 2 1 2 Reserved J6B Required on f...

Page 62: ...quired on factory default 2 3 2 3 2 3 CPU 1 J49 CPU 1 installed CPU installed CPU NOT installed 1 2 2 3 1 2 1 2 CPU 2 J50 CPU 2 installed CPU installed CPU NOT installed 1 2 2 3 2 3 Model Type J51 Used with jumpers at J4B J25 J26 J27 J29 J52 J53 and J54 to set server model type Required on factory default 1 2 1 2 1 2 Model Type J52 Used with jumpers at J4B J25 J26 J27 J29 J51 J53 and J54 to set se...

Page 63: ...s removed from the back of the system 3 Locate the position of the jumpers on the system board you are changing Refer to Figure 3 1 4 To change a jumper setting use a pair of needle nose pliers or your fingers to remove the jumper from its current location Position the jumper over the two pins for the desired setting and press it onto the pins Be careful not to bend the pins Refer to Table 3 10 fo...

Page 64: ...tem with the BIOS FLASH diskette inserted in Drive A Resetting the CMOS NVRAM To reset the CMOS NVRAM 1 Power off the system and remove the panels as described in the Upgrades and Options chapter 2 Move the CMOS Clear jumper J1B to pins 2 3 see Figure 3 1 3 Turn the system on and wait for the POST to complete This will automatically reprogram the CMOS NVRAM to the default settings 4 Power off the ...

Page 65: ...Configuring Your System 3 23 6 Replace the panels and power on the system 7 To specify a new password run the Setup Utility as described earlier in this chapter ...

Page 66: ...Packard Bell NEC ...

Page 67: ...tic Precautions Preparing Your System for Upgrade Equipment Log Opening the Front Door Removing a Side Panel Installing a Side Panel Modifying the System Board Option Boards Installing a RAID Controller Board Hard Disk Drives Removable Media Devices ...

Page 68: ... chassis ground when handling system components Electronic devices can be easily damaged by static electricity To prevent damage keep them in their protective packaging when they are not installed in your system Preparing Your System for Upgrade Depending on the upgrade you will need one or more of the following tools Phillips screwdriver 1 bit and 2 bit Flat head screwdriver Small needle nose pli...

Page 69: ...stem with the side panels removed Always replace the panels before powering on the system WARNING If you are removing the side panel after the system is set up you must first power off the system and all external devices and then Unplug the system power cord To remove a side panel 1 Power off the system and ensure it is disconnected from the ac wall outlet 2 The side panel is secured to the chassi...

Page 70: ...n boards are firmly seated in their respective slots and that all interior cables are properly connected 3 Insert the metal tabs on the top and bottom of the side panel into their slots on the chassis Slide the side panel forward as far as it will go 4 Secure the three side panels thumbscrews Note If your system is already set up plug the system back in reconnect the peripherals and power on the p...

Page 71: ... the Non Volatile Memory You may need to replace the non volatile memory because of its internal integral lithium battery life span Contact your sales representative or dealer for a list of approved devices Its located on your system board as shown in Figure 4 3 Notice the dot on the chip This dot will assist you in correctly positioning the chip on the system board CAUTION Danger of explosion if ...

Page 72: ...nd RCU to restore proper configuration settings Replacing the Real time Clock Battery You may need to replace the real time clock battery because of its life span The battery Vendor Part CR2450 is a commodity part available through many vendors Its located on your system board as shown in the next figure Notice the plus sign on the battery This sign will assist you in correctly positioning the bat...

Page 73: ...the battery into the socket 5 Press down on the battery until it is firmly seated in its socket 6 Replace the side panel and turn on the system 7 Run the RCU to restore configuration settings to the real time clock Installing a Processor The system board has two sockets for Pentium II Processors Figure 4 4 illustrates the location for the optional Pentium processor in your system When adding a sec...

Page 74: ...the possibility of a burn let the components cool for 10 minutes before continuing with the procedures described here 1 Power off the system and remove the side panel as described on page 4 3 Note Observe static precautions Use an antistatic wrist strap 2 Remove the terminator card from the CPU 2 socket 3 Position the heat sink on the processor module and insert the heat sink clips that secure the...

Page 75: ...a Processor Refer to Figure 4 6 while performing the following procedures To remove an Pentium II processor 1 Power off the system and remove the side panel as described on page 4 3 Note Observe static precautions Use an antistatic wrist strap 2 Remove the processor module from the CPU 2 socket by pressing the release latches on either side of the module and pulling the module out of the mounting ...

Page 76: ...kets are populated the system board supports a maximum of 512MB of memory with 128MB DIMMs A DIMM should be installed in the bottom J20 socket When you install additional DIMMs you must start with the first empty socket above DIMMs already installed When you remove DIMMs you must start with the first DIMM socket closest to the top edge of the system board A B C J20 J19 J18 J17 Figure 4 5 Inserting...

Page 77: ... extraction The levers should click in place once the DIMM is fully inserted 5 Repeat the above steps to install any remaining DIMMs 6 Replace the side panel and turn on the system Removing DIMMs Note Use extreme care when removing a DIMM Hold DIMMs only by their edges Place them on an antiststic surface do not side them across any surface Appying too much pressure can break the retaining clips or...

Page 78: ...ndwidth J3 J4 J5 J9 J6 J10 J11 ISA ISA ISA ISA PCI PCI PCI Figure 4 6 PCI and ISA Slot Locations Installation Considerations Newer adapters designed for Plug and Play systems are automatically configured by the system without any user intervention Older ISA adapters must be manually configured as detailed below Once the manual configuration is complete the Plug and Play adapters are configured aro...

Page 79: ...tions Table 4 1 lists the option boards you may add to your system and provides information on slot location memory and I O addressing and assigned interrupt request number IRQ Table 4 1 Option Board Hardware Configurations OPTION BOARD IRQ3 MEMORY ADDRESS I O ADDRESS OPTION SLOT Intel 10 100 Set by BIOS Set by BIOS Set by BIOS PCI Slot J10 Mylex 250 Set by BIOS Set by BIOS Set by BIOS PCI Slot J1...

Page 80: ...t side panel as described on page 4 3 2 Remove and save the expansion slot retainer bar by pressing down on its top snap fastener and pulling the bar out Figure 4 7 Removing the Expansion Slot Retainer Bar 3 Remove and save the expansion slot cover by sliding it straight back and out of the slot ...

Page 81: ...oard serial number in the equipment log 6 Set any board jumpers or switches as described in the documentation that comes with the option board 7 Refer to the documentation accompanying the option board for information on whether the board is a PCI or ISA board Refer to Option Board Hardware Configurations table to determine the recommended option board slot assignment and configuration parameters ...

Page 82: ...its into the space that was occupied by the expansion slot cover 10 Be sure to push the bracket slot up against the expansion slot frame If this is not done the bracket may interfere with an adjacent bracket 11 Install the previously removed expansion slot retainer bar by pressing its top fastener into the top of the expansion slot frame The bottom tapered tab of the expansion slot retainer bar fi...

Page 83: ...e it in an antistatic wrapper If you are replacing a board go to Installing an Option Board on page 4 14 otherwise continue 6 Install an expansion slot cover over the vacant slot 7 Install the previously removed expansion slot retainer bar by pressing its top fastener into the lock plate at the top of the expansion slot frame The bottom tapered tab of the expansion slot retainer bar fits into the ...

Page 84: ...se data corruption The only way a non LVD disk drive can be used with an all LVD disk drive system is by first powering down the system installing the non LVD disk drive and then powering the system back up Note Installing a non LVD disk drive into an all LVD disk drive system causes all the drives to operate in the non LVD mode The onboard SCSI controller support single ended drives If a RAID con...

Page 85: ...wap in a good one Note ESD can damage disk drives boards and other parts This system can withstand normal levels of environmental ESD while you are hot swapping SCSI hard drives However we recommend that you do all procedures in this chapter only at an ESD workstation or provide some ESD protection by wearing an antistatic wrist strap attached to chassis ground any unpainted metal surface on your ...

Page 86: ...moving drives Pull the disk carrier handle out Pull the faulty disk drive out of the bay far enough to disengage the drive connector from the backplane Wait 30 seconds until the drive spins down Remove the carrier from the drive bay 4 Remove the hard disk drive from the disk carrier 5 Remove the new drive from its protective wrapper and place on an antistatic surface CAUTION Observe static precaut...

Page 87: ... with the four screws supplied with the disk drive Figure 4 12 Securing the Drive in the Carrier 8 Install the drive carrier with drive into the bay as follows Close the drive carrier handle Align the drive carrier with the bay guide rails Slide the drive carrier into the bay until it docks with the SCSI backplane connector Figure 4 13 Installing a Disk Carrier into the Bay ...

Page 88: ...ist of approved devices Figure 4 14 If you are adding or removing an IDE removable media device consider the following The system board supports a primary IDE channel connector which supports two devices Your system includes the primary channel IDE interface cable A first master device and a second slave device are supported on the IDE connector Jumpers on the device determine the device configura...

Page 89: ... CD ROM please contact your nearest service representative To prevent direct exposure to the laser beam do not try to open the enclosure Use of controls or adjustments or performance of procedures other than those specified in the CD ROM manufacturer s documentation may result in hazardous radiation exposure 1 Power off the system unplug the system power cords and remove the appropriate side panel...

Page 90: ...Front System Bezel 4 Remove the EMI metal shield covering the bay where you are installing a media device as shown below The metal shield is removed by pulling on the tabs at the top and bottom of the metal shield Figure 4 16 Removing an EMI Metal Shield ...

Page 91: ... Figure 4 17 Removing a Filler Panel 6 Remove the device from its protective wrapper and place it on an antistatic surface Record the drive model and serial number in the equipment log 7 Set any drive jumpers or switches before you install the drive See the documentation that comes with the device for jumper or switch information Note If the drive comes with drive rails do not use them Remove any ...

Page 92: ... Rails 9 Install the media device into the bay as follows Move any cables in the bay out of the way Align the rails on the media device with the supports in the bay Slide the device into the bay until it locks in place Figure 4 19 Installing a Removable Media Device ...

Page 93: ...to pin 1 on the cable connector Align the red edge of the connector with pin 1 notched end on the drive connector If you are installing a SCSI device connect the SCSI cable and system power cable Be sure to align the SCSI cable connector not keyed with the device connector 11 Carefully reinstall the front system bezel by inserting its top plastic tabs into the chassis top tab slots and then pushin...

Page 94: ...a device from See page 4 3 for directions 2 Open the front door as shown in Figure 2 4 3 Observe static precautions Use an antistatic wrist strap CAUTION Observe static precautions Use an antistatic wrist strap 4 Carefully remove the front system bezel by releasing its two plastic snap tabs on the back of the bezel and pulling it out see figure below Figure 4 21 Removing the Front System Bezel ...

Page 95: ... pull the device completely out of the bay see figure above 7 Install an EMI metal shield over the bay area where you removed the peripheral device The EMI shield is secured by just snapping it into place 8 Install a filler panel in the open area of the system bezel corresponding to the bay where the media device was removed 9 Replace the side panel and front panel and power on the system 10 Remov...

Page 96: ...Packard Bell NEC ...

Page 97: ...ing Problem Solving Static Precautions Troubleshooting Checklists Additional Troubleshooting Procedures Specific Problems and Corrective Actions Problems with the Network PNP Installation Tips BIOS User s Information ...

Page 98: ...icity To prevent damage keep them in their protective packaging when they are not installed in your system Troubleshooting Checklists The following subsections provide troubleshooting checklists for problems that occur at initial system startup when you run new application software and after the system hardware and software have been running correctly Initial System Startup Incorrect installation ...

Page 99: ...on settings in BIOS Setup and the Resource Configuration Utility RCU correct For information about running these utilities see Chapter 3 Configuring Your System If the above items are all correct but the problem reoccurs refer to Additional Troubleshooting Procedures page 5 4 Running New Application Software Problems that occur when you run new application software are usually related to the softw...

Page 100: ...blem recurs you may need to reformat the hard disk drive The hard disk drive the drive controller or the system board may be defective If the problems are intermittent there may be a loose cable dirt in the keyboard if keyboard input is incorrect a marginal power supply or other random component failures If you suspect that a transient voltage spike power outage or brownout might have occurred rel...

Page 101: ...supplied with your video display monitor 4 If the operating system normally loads from the hard disk drive make sure there is no diskette in drive A Otherwise place a diskette containing the operating system files in drive A 5 Turn on the system If the power indicator LED does not light refer to Power LED Does Not Light on page 5 7 Monitoring POST Each time you turn on the system the power on self...

Page 102: ...IOS Data Area and by displaying a message on the screen which is sometimes preceded by the POST Error Code The error code will also be logged to the Event Logging area Report any error code to your service representative Verifying Proper Operation of Key System Indicators As POST determines the system configuration it tests for the presence of each mass storage device installed in the system As ea...

Page 103: ...y the solutions in the order given If you cannot correct the problem contact your service representative for assistance Power LED Does Not Light Check the following Is the system operating normally If so the power LED is probably defective Are there other problems with the system If so check the items listed under System Cooling Fans Do Not Rotate Incorrect or No Beep Code Check the following Is t...

Page 104: ...d Contact your service representative or authorized dealer for assistance Characters are Distorted or Incorrect Check the following Are the brightness and contrast controls properly adjusted on the video display Refer to the documentation supplied with your video display Are the video monitor s signal and power cables properly installed If the problem persists the video monitor may be faulty or it...

Page 105: ...or drive signal cable Contact your service representative for assistance Hard Disk Drive Activity LED Does Not Light If you have installed one or more hard disk drives in your system check the following Is the optional disk controller board fully seated in the system board connector Is the disk drive seated properly Are the jumpers on the system board set correctly Is the hard disk controller prop...

Page 106: ...ent copy of the software to see if the problem is with the copy that you are using Make sure all cables are installed correctly Verify that the system board jumpers are set correctly Refer to the Configuring Your System chapter for jumper settings If other software runs correctly on the system contact your vendor about the failing software If the problem persists contact the software vendor s cust...

Page 107: ...is takes you back up to the main menu Step 3 11 Press Esc again to return to the main RCU menu 12 Select Step 4 Save Configuration Once you select this step the changes are immediately saved into an INF file a CMS file and nonvolatile memory 13 Press Esc to exit the RCU You will be prompted to reboot the system or simply exit to the command line prompt You ll need to reboot the system to let your ...

Page 108: ...mper 5 Move the CMOS CLR jumper from the CMOS Protect setting on pins 1 and 2 to the CMOS Clear setting on pins 2 and 3 6 Reinstall the side cover for your safety and connect the power cord to the system 7 Power on the system POST starts and halts displaying an Invalid CMOS Settings error 8 Turn off the system and disconnect the power cords 9 Again remove the side cover 10 Move the CMOS CLR jumper...

Page 109: ...r more information on crossover cabling see your hub documentation The Activity LED doesn t light Make sure you ve loaded the correct network drivers Network may be idle Try accessing a server The controller stopped working when an add in adapter was installed Make sure the cable is connected to the port from the onboard network controller Make sure your PCI BIOS is current Try the PCI Installatio...

Page 110: ...ings so that interrupts are not shared BIOS User s Information This section describes the various screen messages and beep codes of the system BIOS The BIOS indicates errors by writing an error code to the PS 2 standard logging area in the Extended BIOS Data Area and by displaying a message on the screen which is sometimes preceded by the POST Error Code The error code will also be logged to the E...

Page 111: ...tor type does not match CMOS Run SETUP Monitor type is not correctly identified in Setup Operating system not found The operating system cannot be located on either drive A or drive C Enter Setup and see if the fixed disk and floppy are properly identified Parity Check 1 nnnn or Parity Check 2 nnnn A parity error was found in the system bus Parity Check 1 or the I O bus Parity Check 2 BIOS attempt...

Page 112: ...the speaker to beep twice as the message appears BIOS also issues a beep code one long tone followed by two short tones during POST if the video configuration fails or if an external ROM module does not checksum to zero At the beginning of each POST test routine the BIOS outputs the test point error code to I O address 80h If the BIOS detects a terminal error condition it halts POST after issuing ...

Page 113: ... system BIOS ROM 39 1 4 3 2 Reinitialize the cache MB only 3A 1 4 3 3 Autosize cache 3C 1 4 4 1 Configure advanced chipset registers 3D 1 4 4 2 Load alternate registers with CMOS values 40 2 1 1 1 Set Initial CPU speed 42 1 1 1 3 Initialize interrupt vectors 44 2 1 2 1 Initialize BIOS interrupts 46 2 1 2 3 Check ROM copyright notice 47 2 1 2 4 Initialize manager for PCI Option ROMs 48 2 1 3 1 Chec...

Page 114: ...d disk controller 92 3 2 1 3 Jump to UserPatch2 94 3 2 2 1 Disable A20 address line 96 3 2 2 3 Clear huge ES segment register 98 3 2 3 1 Search for option ROMs One long two short beeps on checksum failure 9A 3 2 3 3 Shadow option ROMs 9C 3 2 4 1 Set up Power Management 9E 3 2 4 3 Enable hardware interrupts A0 3 3 1 1 Set time of day A2 3 3 1 3 Check key lock A8 3 3 3 1 Erase F2 prompt AA 3 3 3 3 S...

Page 115: ...2 3 BIOS ROM is OK E7 4 3 2 4 Do a complete RAM test E8 4 3 3 1 Do OEM initialization E9 4 3 3 2 Initialize interrupt controller EA 4 3 3 3 Read in the bootstrap code EB 4 3 3 4 Initialize all vectors EC 4 3 4 1 Boot the Flash program ED 4 3 4 2 Initialize the boot device EE 4 3 4 3 Boot code was read OK If the BIOS detects error 2C 2E or 30 base 512K RAM error it displays an additional word bitma...

Page 116: ......

Page 117: ...A System Cabling System Cabling Static Precautions Standard Configuration RAID Configuration ...

Page 118: ...ace Internally the controller is capable of operations using either 8 or 16 bit SCSI providing 10 MB s Fast 10 or 20 MB s Fast 20 throughput or 20 MB s Ultra or 40 MB s Ultra wide throughput As implemented on the system board this controller attaches to an Ultra 2 SCSI backplane that supports up to seven Ultra 2 SCA drives A 3 5 inch diskette drive is also installed in all systems and interfaces s...

Page 119: ...s A first master device and a second slave device are supported on the IDE controller The device configuration master versus slave is determined by jumpers on the devices Cable Sense CS device configuration is not supported If only one device is on a channel connector it must be set as the master device ...

Page 120: ...es in upper peripheral bays K Wide SCSI interface cable C Narrow SCSI interface cable L Wide SCSI Hard disk drives in internal bays D Internal SCSI termination resistors not installed when optional internal narrow SCSI devices are used M System board E 3 5 inch diskette drive N I O riser board F Front panel connector O IDE connector G Diskette interface cable P SCSI distribution panel H Diskette d...

Page 121: ... pre cabled at the factory see Figures A 3 and A 4 If you are adding either the AcceleRAID 150 or the AcceleRAID 250 Controller you must install cable and configure the controller Refer to Installing a RAID Controller Board in Chapter 4 Note that Jumper JP10 see Figure A 5 that enables the SCSI Interrupt Steering Logic SISL control on the RAID controller must be in its off position not jumpered wh...

Page 122: ...Narrow SCSI interface cable D Narrow SCSI connector 50 pin E Internal SCSI termination resistors not installed F 3 5 inch diskette drive G Front panel connector H Diskette interface cable I Diskette drive connector J Wide SCSI connector 68 pin K Wide SCSI interface cable L Wide SCSI Hard disk drives in internal bays M System board N I O riser board O IDE connector P SCSI distribution panel Q DAC96...

Page 123: ... Cabling A 7 A B C D E Cable 50 pins Narrow SCSI IDE Cable 40 pins Ultra Wide SCSI Cable 68 pins To HDD SCSI Distribution Panel Not shown Figure A 4 RAID System Cable Routing Figure A 5 AcceleRAID Jumper JP10 ...

Page 124: ...Packard Bell NEC ...

Page 125: ...B System Status Hardware Support Information ...

Page 126: ...tem the SCSI Accessed Fault Tolerant Enclosure SAF TE interface board is connected to the SCSI backplane See Figure System Chassis Right Side View under System Overview in Chapter 1 of this guide The Monitor Matrix table below shows which component relates to selected status items This table also relates the terminology used by the software component to the system hardware Monitor Matrix Item ESM ...

Page 127: ...y of data for safe keeping The data is copied from computer memory or disk to a floppy disk magnetic tape or other media backup battery The battery in your computer that maintains the real time clock and the configuration information when the computer s power is removed base memory An area of memory between 0 and 640 kilobytes baud rate The speed with which data is transmitted during serial commun...

Page 128: ...ROM drive A type of mass storage device that reads information from a compact disk Centronics port An industry standard parallel port See also parallel port CGA Color Graphics Adapter A type of video display system that provides low resolution text and graphics on TTL monochrome and color monitors CMOS Complimentary Metal Oxide Semiconductor A type of low power integrated circuit used in computers...

Page 129: ...A software program that a computer must use to recognize and operate certain hardware such as a mouse or a video monitor disk drive A device that stores data on a hard or floppy disk A floppy disk drive requires a floppy disk to be inserted a hard disk drive has a permanently encased hard disk DOS Disk Operating System See operating system DRAM Dynamic RAM See RAM E ECC Error Checking and Correcti...

Page 130: ...is powered off See also flash EPROM and ROM expanded memory See EMS expansion slot See backplane slot extended memory The protected memory above 1M that is directly accessible by the microprocessor through certain utilities and operating systems This memory is used in computers with 80286 80386 and 80486 microprocessors F flash EPROM A type of memory device that is usually used to store system BIO...

Page 131: ...am that you use to change the configuration of some ISA desktop computers This program also contains information about the hardware in the computer IDE Integrated Drive Electronics A type of hard disk drive with the control circuitry located inside the disk drive rather than on a drive controller card interface A connection between the computer and a peripheral device that enables them to exchange...

Page 132: ...ives Note that in order to achieve LVD performance all devices including cable controller and drive must support LVD M Megabyte 1 048 576 bytes See also byte math coprocessor An IC that works with the microprocessor to speed up mathematical calculations memory The circuitry in your computer that stores data and programs See also EMS extended memory RAM and ROM microprocessor The integrated circuit...

Page 133: ...events an unauthorized user from operating your computer See also EEPROM PCI Peripheral Component Interconnect PCI is a high performance peripherals I O bus supporting data transfers of up to 132MB per second Pentium A type of microprocessor with a built in math coprocessor cache memory and memory and bus controllers that processes and communicates 32 bits of data at a time This microprocessor als...

Page 134: ...es and enclosure environment fan power supply temperature etc using the SCSI bus to indicate faults save To store information on a floppy disk hard disk magnetic tape or some other permanent storage device SCSI Small Computer System Interface An industry standard interface that provides high speed access to tape drives hard disk drives and other peripheral devices SEL System Event Log A record of ...

Page 135: ... System Setup Utility The program that you use to change the configuration of your system This program also contains information about the hardware in your system and is used to read the System Event Log SVGA Super VGA A type of video display system that provides very high resolution text and graphics on analog color monitors system board The main circuit board in your computer It contains most of...

Page 136: ...10 Glossary ...

Page 137: ...any components added to the system such as hard disk drives add in boards or printers Record the model and serial numbers of the unit and system baseboard The model and serial numbers of the system unit are recorded on a label attached to the rear of the unit The serial number of the system board is located along the left side of the board near the PCI expansion slot covers The location of serial ...

Page 138: ...IMM Slot 3 DIMM Slot 4 Modem Diskette Drive A Diskette Drive B Tape Drive 1 Tape Drive 2 CD ROM Drive 1 Hard Disk Drive 1 Hard Disk Drive 2 Hard Disk Drive 3 Hard Disk Drive 4 Hard Disk Drive 5 Hard Disk Drive 6 Hard Disk Drive 7 Optional RAID Controller Network Controller 1 Network Controller 2 Monitor Keyboard Mouse External Peripheral 1 External Peripheral 2 ...

Page 139: ...ion boards 4 12 Overview 1 2 3 2 P Parallel port 1 11 Peripheral bays 1 6 Peripheral controller 1 10 POST 5 5 Power cords 2 14 Power supply 1 6 Power up 2 14 Problems bootable CD ROM not detected 5 12 CD ROM drive activity light 5 9 F2 key prompt does not appear 5 10 network 5 12 PCI installation tips 5 13 Processor installation 4 7 R Rack mount subsystem assembly 2 3 RAID controller 3 16 Raid Con...

Page 140: ...m 1 11 System board modifying 4 5 System board jumpers 3 18 System Chassis 1 4 System indicators 2 7 System memory 1 9 System security 1 11 T Troubleshooting 5 2 U Unpacking 2 3 Upgrading 4 1 Utilities diskette 3 12 V Video controller 1 10 Voltage line 2 12 ...

Page 141: ...xx ...

Page 142: ... 904455 01 ...

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