Multitech MultiVOIP 100 MVP120 Quick Start Manual Download

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100

Voice / Fax over IP Networks

Standalone Voice/IP Gateway

Model MVP120

H.323 Mode

Quick Start Guide

Summary of Contents for MultiVOIP 100 MVP120

Page 1: ...100 Voice FaxoverIPNetworks Standalone Voice IP Gateway Model MVP120 H 323 Mode Quick Start Guide ...

Page 2: ...Revision Date Description A 08 10 01 Initial Release Patents This Product is covered by one or more of the following U S Patent Numbers 5 682 386 5 757 801 6 151 333 Other Patents Pending Trademarks The trademark of Multi Tech Systems Inc is the Multi Tech logo Windows and Netmeeting are registered trademarks of Microsoft Technical Support Multi Tech Systems has an excellent staff of technical sup...

Page 3: ...Safety Warnings 8 Cabling Your MultiVOIP 9 Cabling Procedure 9 Installing Your MVP120 Software 11 Configuring Your MultiVOIP 16 Registering with a Gatekeeper Phone Directory 24 Building a Proprietary Phonebook Directory 28 Configuring Your Master MVP120 29 Configuring Your Slave MVP120s 35 Deploying the VOIP Network 45 Remote Site Administrator 46 Limited Warranty 47 FCC Declaration 47 ...

Page 4: ... as your traditional data communications The MVP120 supports the H 323 standards based protocol enabling your MVP120 to communicate with other third party VOIP Gateways or other endpoints that support the H 323 protocol such as Microsoft NetMeeting The H 323 standard defines how endpoints make and receive calls how endpoints negotiate a common set of audio and data capabilities and how information...

Page 5: ...art Guide provides the necessary information for a qualified person to unpack cable load software and configure the unit for proper operation A detailed MVP120 User Guide is included on your system CD and provides in depth information on the features and functionality of Multi Tech s MVP120 The CD media is produced using Adobe AcrobatTM for viewing and printing the user guide To view or print your...

Page 6: ...ion Registering with a Gatekeeper Phone Directory If your VOIP network does not have Gatekeeper software or the Gatekeeper software is not enabled then you must build a proprietary phonebook with a Master MultiVOIP and Slave MultiVOIPs The Master unit includes the assignment of a unique LAN IP address subnet mask and Gateway IP address Once all connections have been made the VOIP administrator con...

Page 7: ... the units to their LAN and telephone equipment A full Phone Directory Database Proprietary Phonebook supplied by the Master MultiVOIP will be loaded into their units within minutes of being connected and powered up For remote VOIPs that were configured with the Gatekeeper option enabled each MultiVOIP will be registered with the Gatekeeper The Gatekeeper phonebook directory is NOT downloaded to t...

Page 8: ... replaced A lithium battery on the circuit board provides backup power for the time keeping capability The battery has an estimated life expectancy of ten years When the battery starts to weaken the date and time may be incorrect If the battery fails the board must be sent back to Multi Tech Systems for battery replacement The Ethernet port is not designed to be connected to a Public Telecommunica...

Page 9: ...t Figure 3 shows the back panel connectors and the associated cable connections Cabling Procedure 1 Using the supplied cable connect the power supply to a live AC outlet then plug the power supply into the MVP120 F X O Network Connection Command Port Connection P o w e r C o n n e c t i o n Hub P S T N Figure 3 Cable Connections ...

Page 10: ... Connect the other end of the cable to your network 4 Connect an RJ 11 cable to the Voice Fax Channel connector on the back of the MVP120 and the other end to the PSTN or FXO PBX port 5 Turn on power to the MVP120 by setting the power switch on the right side to the On position Wait for the Boot LED on the MVP120 to go off before proceeding This may take a couple of minutes Note Since the MVP120 d...

Page 11: ...The Configuring Your MultiVOIP section explains these differences The MVP120 software and User Guide are contained on the MVP120 Installation CD When you have finished configuring your MVP120 you can view and print the User Guide by clicking the Install Manuals icon CAUTION If you are installing the MVP120 behind a firewall the Firewall must support H 323 Refer to your Firewall user documentation ...

Page 12: ...en then click the Autorun icon 3 When the Multi Tech Installation CD window displays click the Install Software icon 4 You will then be prompted to select your software H 323 or Proprietary Select H 323 5 The Welcome Setup dialog box displays Press Enter or click Next to continue 6 The Choose Destination Location dialog box displays Follow the on screen instructions ...

Page 13: ...0 software or select the default destination by clicking Next If you click Browse you can select a different destination folder for the MVP120 software 7 In the Select Program Folder dialog box select where you want the program file to be located Verify the path and click Next to continue ...

Page 14: ...ays followed by the MVP120 Setup dialog box This dialog box enables you to select the COM port of your PC that is connected to the Command port of the MVP120 From the Select Port list select the COM port of your PC Click OK to continue 9 The Setup Complete dialog displays ...

Page 15: ...VOIP 10 The following message displays Click Yes to continue 11 The following message displays Click Yes to continue The IP Protocol Default Setup dialog box displays next see page 16 as you continue configuring your MultiVOIP ...

Page 16: ...s The default Frame Type is TYPE_II If this does not match your IP network change the Frame Type by selecting SNAP from the Frame Type list The available Frame Type choices are TYPE_II and SNAP 2 In the Ethernet group enter the IP Address Subnet Mask and Gateway Address unique to your IP LAN The IP address is the unique LAN IP address assigned to the MVP120 The Gateway address is the IP address of...

Page 17: ... If too much time elapses between digits the wrong number will be mapped and you will hear a rapid busy signal If this happens hang up and dial again The default setting is 2 seconds In the Flash Hook Timer box enter the amount of time for the duration of the flash hook signals output on the FXO interface The default setting is 600 milliseconds The Message Waiting Light check box must be selected ...

Page 18: ...l hangup when it detects a loss of current on the FXO phone port For tone detection select from the lists one or two tones that will cause the line to disconnect The person hanging up the call must then press the key or keys that produce those tones to hangup a call For silence detection select One Way or Two Way then set the timer for the number of seconds of silence before disconnect The default...

Page 19: ...in the drop down lists in the DTMF Gain group When DTMF Out of Band is checked the unit reproduces the DTMF tones instead of passing them through Note Only change the DTMF gain under the direction of Multi Tech Technical Support supervision 7 To change the voice coder select the Manual option in the Coder group Select the appropriate coder from the Selected Coder list If you changed the voice code...

Page 20: ...correction options The Silence Compression option defines whether silence compression is enabled for the voice channel If silence compression is enabled the MVP120 will not transmit voice packets when silence is detected thereby reducing the amount of network bandwidth used by the voice channel The Echo Cancellation option defines whether echo cancellation is enabled for the voice channel If echo ...

Page 21: ...he average inter arrival packet deviation in milliseconds before the call is automatically disconnected Jitter is the inter arrival packet deviation phase shift of digital pulses over the transmission medium that causes voice breakup which can be particularly disruptive to voice communications The default setting is 20 milliseconds A higher value means that the voice transmission will be more acce...

Page 22: ...fect the MVP120 uses a Dynamic Jitter Buffer The Jitter Buffer allows the MVP120 to wait for delayed voice packets by automatically adjusting the length of the Jitter Buffer between configurable minimum and maximum values An Optimization Factor adjustment controls how quickly the length of the Jitter Buffer is increased when jitter increases on the network The length of the jitter buffer directly ...

Page 23: ... displays This dialog box enables you to select either GateKeeper or Proprietary Phone Book as your type of phone book database Once you have choosen the phone book database type you can proceed to registering with a Gatekeeper in the following section or if you are building a proprietary phone book database proceed to Building a Proprietary Phone Book Directory ...

Page 24: ...ll control functions address translation from LAN aliases to IP addresses and bandwidth management where the network manager has specified a threshold for the number of simultaneous conferences on the LAN In a GateKeeper environment you will be enabling the GateKeeper option entering an IP address for the GateKeeper accepting the default port number and if the GateKeeper network is servicing Fast ...

Page 25: ... the RAS Parameters group 4 Accept the default Port Number 1719 CAUTION The default setting for the Gatekeeper Port Number is 1719 This can be changed to a different value by the Gatekeeper administrator If you decide to change the default Port Number you must use the same number on the Gatekeeper and all other H 323 endpoints 5 When you are finished with this dialog box click Add to begin buildin...

Page 26: ...be 1 9 Fill in the H 323 ID box with a description to identify the phone number For this example you could enter New York Office 10 Enter the IP Address of the MultiVOIP you are currently configuring in the IP Address box 11 Click OK when you are finished and the Phone Directory Database dialog box displays with your first entry ...

Page 27: ...tup 15 After the setup has been written to the MVP120 the unit is rebooted 16 Verify that the BOOT LED on the MVP120 is off after the download completes This may take several minutes as the MVP120 reboots Note Since the MVP120 doesn t have a power LED no LEDs will be lit if there is no activity after boot up unless the ethernet port is connected to the network ...

Page 28: ...r contains the proprietary phonebook database All other MultiVOIPs added to the proprietary phonebook database are designated Slaves The Master database contains the phone numbers of all H 323 endpoints available for communication on an IP network This database is downloaded to each Slave MultiVOIP as it comes online 2 To configure the Master MVP120 make certain that the Proprietary Phonebook and ...

Page 29: ...er MVP120 1 Enter a unique phone number for the local VOIP in the Phone Number box and enter 1 for the voice fax channel number in the Voice Channel box The number must be 1 for each MVP120 2 The Description box is optional but can be useful in associating the channel with the location If you wish enter a description of your local phone number This description serves to identify the phone number y...

Page 30: ...elephone lines organized in such a way that if the first line is busy the next line is called or hunted until a free line is found Once you have selected a Hunt Group or NO HUNT you must enter the IP Address of the Master MVP120 in the IP Address box Note The Port box becomes active as you begin to enter the IP Address The entry is the H 323 industry standard Port value 1720 used to communicate wi...

Page 31: ...her phone numbers Slave units and stand alone units to the Phone Directory database To add a Channel of a Slave MultiVOIP click Add The Add Edit Phone Entry dialog box displays again 6 Enter the phone number for the Slave MultiVOIP in the Phone Number box 7 Click in the Description box Enter a remote MultiVOIP phone number description for the Voice Fax Channel 8 In the Station Identification group...

Page 32: ...hone Directory Database dialog box which now includes the remote phone number and related information in the Phone Number list 10 To configure a stand alone endpoint for example a PC with NetMeeting software click Add and the Add Edit Phone Entry dialog box displays again ...

Page 33: ...what value is entered 13 In the Station Identification group select NO HUNT from the Hunt Group list enter the Human Resource Desk s IP Address 202 198 100 04 and accept the H 323 industry standard Port value 1720 used to communicate with other H 323 endpoints Note This stand alone was not configured as part of a Hunt Group However depending on your requirements you could configure a stand alone t...

Page 34: ...ck OK After the setup is written to the MVP120 the unit reboots 17 Check to ensure that the BOOT LED on the MVP120 is off after the download is complete This may take several minutes as the MVP120 reboots At this time your master MVP120 is configured Proceed to the Configuring Your Slave MVP120s section ...

Page 35: ... office in London would need to be configured as a Slave CAUTION If you are installing a MVP120 behind a Firewall the Firewall must support H 323 Refer to your Firewall user documentation to enable H 323 support 1 Disconnect the PC from the Command port of the Master MVP120 and connect it to the Command port on the Slave MVP120 2 From your desktop click Programs I MultiVOIP 100 I MultiVOIP 100 Con...

Page 36: ...Frame Type choices are TYPE_II and SNAP 4 In the Port Address group enter the IP Address and IP Mask In the Gateway Address group enter the gateway IP address for the slave unit The IP Address is the unique IP address that you assign to the MVP120 and the Gateway Address is the IP address of the device such as a network router connected to the Internet Intranet Click OK when you are finished The M...

Page 37: ...e unit will wait before mapping the dialed digits to an entry in the Phone Directory Database If too much time elapses between digits and the wrong numbers are mapped you will hear a rapid busy signal If this happens it will be necessary to hang up and dial again The default is 2 seconds 6 The Ring Count FXO box enables you to set the number of rings received before the FXO interface answers the c...

Page 38: ...e VOIP will hangup when it detects a loss of current on the FXO phone port For tone detection select from the lists one or two tones that will cause the line to disconnect The person hanging up the call must then press the key or keys that produce those tones to hangup a call For silence detection select One Way or Two Way then set the timer for the number of seconds of silence before disconnect T...

Page 39: ... default value of 0 You can also set up the DTMF gain or output level in decibels dB for the higher and lower frequency groups of the DTMF tone pair Make your selections in the drop down lists in the DTMF Gain group Note Only change the DTMF gain under the direction of Multi Tech Technical Support supervision 9 To change the voice coder select the Manual option in the Coder group Select the approp...

Page 40: ...riod of time in milliseconds for delayed or out of order fax packets The range of allowable Jitter Values is 0 to 400 with a default of 400 milliseconds If you do not plan to send or receive faxes on a voice fax channel you can disable faxes in the Fax group 11 You can enable the voice fax advanced features by clicking checking the silence compression echo cancellation or forward error correction ...

Page 41: ...umed by the voice channel The Billing Misc tab displays the parameters for auto call automatic disconnection billing options and dynamic jitter buffer 12 If you want to dedicate a local voice fax channel to a remote voice fax channel so you will not have to dial the remote channel click the Auto Call Enable option in the Auto Call group Then enter the phone number of the remote MultiVOIP in the Ph...

Page 42: ...is 180 seconds A call limit of three minutes may be too short for most configurations Therefore you may want to increase this default value 14 You can set billing options for inbound and or outbound calls by checking them in the Billing Options group and then entering the charge in cents per number of seconds 15 A minimum and maximum set of values can be set for Dynamic Jitter Buffer When receivin...

Page 43: ...To change the Tone Pairs on the Regional tab click the Country Region down arrow and highlight your specific country or region Note If your country or region is not listed click Custom to define it The Tone Pairs group enables you to select modify the parameters Click OK when finished 17 From the Main menu click Phone Book to display the Phone Directory Database dialog box Note Refer to pages 24 2...

Page 44: ... the entries in the Phone Directory Database window 18 Enter the IP address 204 022 122 118 of the New York Office MVP120 in the Master IP Address box and enable the Send Status Report to Master so that status reports are sent to the Master MVP120 Note In a Dial On Demand DOD network you should leave Send Status Report to Master disabled This allows the router to disconnect whenever there is no vo...

Page 45: ...ke several minutes as the MVP120 reboots 23 You are returned to the Main menu Your MVP120 is operational at this time Repeat the process for each of the slave units When all slaves have been configured go to Deploying the VOIP Network Deploying the VOIP Network For a Proprietary Phone Directory database the VOIP administrator can deploy the pre configured slave MVP120s to their remote sites The re...

Page 46: ...hone Directory section discussed earlier Remote Site Administrator The following steps are for MVP120 H 323 endpoints For non MVP120 H 323 endpoints refer to the appropriate installation documentation 1 Connect one end of the power supply to a live AC outlet and connect the other end to the Power connection on your MVP120 See Figure 4 ETHERNET POWER P H O N E Power Connection Ethernet Connection X...

Page 47: ...written authorization or used in any manner inconsistent with MTS s instructions MTS s entire obligation under this warranty shall be limited at MTS s option to repair or replacement of any products which prove to be defective within the warranty period or at MTS s option issuance of a refund of the purchase price Defective products must be returned by Customer to MTS s factory transportation prep...

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