Multitech MultiConnect rCell 100 Series User Manual Download

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MultiConnect

rCell 100

MTR-H5 User Guide

Summary of Contents for MultiConnect rCell 100 Series

Page 1: ...MultiConnect rCell 100 MTR H5 User Guide ...

Page 2: ...ft navigation or communications systems control equipment for nuclear facilities or missile nuclear biological or chemical weapons or other military applications Restricted Applications Use of the products in such Restricted Applications is at the user s sole risk and liability MULTITECH DOES NOT WARRANT THAT THE TRANSMISSION OF DATA BY A PRODUCT OVER A CELLULAR COMMUNICATIONS NETWORK WILL BE UNIN...

Page 3: ...ns 17 Ethernet Ports 17 Radio Frequency RF Safety 17 Interference with Pacemakers and Other Medical Devices 18 Potential interference 18 Precautions for pacemaker wearers 18 Notice regarding Compliance with FCC and Industry Canada Requirements for RF Exposure 18 Chapter 3 Cellular Information 20 Antenna System Cellular Devices 20 HEPTA Antenna Information 20 Authorized Antenna Antenna Specificatio...

Page 4: ...otocol DHCP Server 31 Assigning fixed addresses 32 Configuring the Global Positioning System GPS 32 Dumping NMEA sentence information to the router s TCP server port 32 Sending GPS information to a remote server 33 Configuring NMEA Sentences 33 Configuring the serial port 33 Configuring Device to Act as Client 34 Configuring Device to Act as Server 34 Setting the device s date and time 35 Setting ...

Page 5: ...48 Viewing Sent SMS Messages 48 Chapter 11 Defining Tunnels 50 Setting up Generic Routing Encapsulation GRE tunnels 50 Configuring Network to Network Virtual Private Networks VPNs 50 IPsec Tunnel Configuration Field Descriptions 51 Chapter 12 Device Administration 53 Resetting the Device 53 Restoring User Defined Settings to the Device 53 Configuring Device Access 53 Web Server 53 IP Defense 54 Co...

Page 6: ...FCC and IC Antenna Requirements Toward License Exempt Radio Transmitters Bluetooth WLAN 66 Requirements for Cellular Antennas with regard to FCC IC Compliance 66 EMC Safety and R TTE Directive Compliance 66 Restriction of the Use of Hazardous Substances RoHS 67 REACH Statement 68 Registration of Substances 68 Substances of Very High Concern SVHC 68 Waste Electrical and Electronic Equipment Stateme...

Page 7: ...vide secure data communication between many types of devices that use legacy as well as the latest communication technologies Some device models support Bluetooth communication to devices with this technology Wi Fi communication to devices with this technology GPS capability The router has an integrated cellular modem and includes 10 100 BaseT Ethernet and RS 232 serial connectivity An image of th...

Page 8: ...verview safety and regulatory information schematics and general device information API Developer Guide You can use the rCell API to manage configurations poll statistics and issue commands The design patterns and methods are documented in the rCell API Developer Guide part number S000576 AT Commands This document describes AT commands that are available for your device These commands are document...

Page 9: ...e is booting up saving the configuration restarting or updating the firmware When the Status LED begins to blink the router is ready for use WiFi Infrastructure mode The WiFi LED is lit when WiFi AP mode is enabled unlit when disabled The LED flashes rapidly to indicate traffic Client mode The WiFi LED is lit when WiFi client mode is enabled The WiFi LED blinks slowly when associated with an Acces...

Page 10: ...ctor an Ethernet connector and a power receptacle The following table describes the connectors and other items on the two side panels Label Description WIFI Connector for the Taoglas GW 11 A153 Wi Fi antenna CELL AUX Cellular antenna inputs Use with the 2 Laird Hepta SM MAF94300 antennas that are supplied with the device CELL Primary AUX Diversity GPS GPS antenna input Use with the Trimble GPS ant...

Page 11: ...onnector s The table that follows describes these LEDs Ethernet Link Right LED on Ethernet connector Blinks when there is transmit and receive activity on the Ethernet link It shows a steady light when there is a valid Ethernet connection Ethernet Speed Left LED on Ethernet connector Lit when the Ethernet is linked at 100 Mbps If it is not lit the Ethernet is linked at 10 Mbps Specifications Categ...

Page 12: ... GCF Warranty Two years 1 Optional power supply must be a Listed ITE power supply marked LPS or Class 2 rated 7 32Vdc 1A minimum Certification does not apply or extend to Voltages outside certified range and has not been evaluated by UL for operating voltages beyond tested range 2 UL Recognized 40 C Limited by AC power supply UL Recognized 60 C when used with the fused DC power cable part number F...

Page 13: ...CHAPTER 1 PRODUCT OVERVIEW Dimensions Label locations The images that follow show where you can find regulatory information for your device MultiConnect rCell 100 MTR H5 User Guide 13 ...

Page 14: ...CHAPTER 1 PRODUCT OVERVIEW 14 MultiConnect rCell 100 MTR H5 User Guide ...

Page 15: ... 9 0 Volts GSM 850MHz 0 206 0 315 1 06 1 86 HSDPA N A 0 606 0 624 N A 1800MHz 32 0 Volts GSM 850MHz 0 067 0 151 0 356 0 720 HSDPA N A 0 185 0 188 N A 1800MHz Note Multi Tech Systems Inc recommends that you incorporate a 10 buffer into the power source when determining product load RF Specifications GSM 850 EGSM GSM 1800 GSM 1900 Frequency RX 869 to 894 MHz 900 925 to 960 MHz 1805 to 1800 MHz 1930 ...

Page 16: ...atible Jetez les piles usagées selon les instructions Class I Division 2 Groups A B C and D Hazardous Locations US and Canada ANSI_ISA_12 12 01_2013 and CSA C22 2 No 213 MTR HZ models only 1 The modems are open devices intended for installation in an enclosure suitable for the intended application 2 THIS EQUIPMENT IS SUITABLE FOR USE IN CLASS I DIVISION 2 GROUPS A B C AND D OR NON HAZARDOUS LOCATI...

Page 17: ...ent EXPLOSION HAZARD Battery must only be changed by manufacturer in an area known to be non hazardous Manufacturer approved lithium batteries Manufacturer Part Number Safety File No Renata CR1632 MH14002 Hitachi CR1632 MH12568 Panasonic CR1632 MH12210 Hazardous Location Special Considerations Special conditions for safe use MTR Series Router wireless modem is intended for installation into an ATE...

Page 18: ...ncement of Medical Instrumentation AAMI standard This standard allows manufacturers to ensure that cardiac pacemakers and defibrillators are safe from cellular device EMI The FDA continues to monitor cellular devices for interactions with other medical devices If harmful interference occurs the FDA will assess the interference and work to resolve the problem Precautions for pacemaker wearers If EM...

Page 19: ...hed and is given with the maximum antenna gain as specified above for a minimum distance of 20 cm between the devices radiating structures the antenna and the body of users Qualification for distances closer than 20 cm portable operation would require re certification MultiConnect rCell 100 MTR H5 User Guide 19 ...

Page 20: ...ular Bands The cellular radio portion of the device is approved with the following antenna or for alternate antennas meeting the given specifications Manufacturer Laird Technologies Description HEPTA SM Model Number MAF94300 Multi Tech Part Number 45009735L Multi Tech ordering information Model Quantity ANHB 1HRA 1 ANHB 10HRA 10 ANHB 50HRA 50 3G Antenna Requirements Specifications Category Descrip...

Page 21: ...olutions Manufacturer s Model Number GW 11 A153 Multi Tech Systems 45009740L Multi Tech Ordering Information Model Number Quantity ANWF 1HRA 1 ANWF 10HRA 10 ANWF 50HRA 50 Antenna Specifications Category Description Frequency Range 2 4000 to 2 4835 GHz Impedance 50 Ohms VSWR VSWR should not exceed 2 0 1 at any point across the bands of operation Peak Radiated Gain 2 3 dBi on azimuth plane Radiation...

Page 22: ...Plug the power supply into your power source The POWER LED lights after the device powers up When the Status LED begins to blink the device is ready for use 10 You can configure your router by using your router s web management Interface You might need to change the IP address of your computer to be in the same IP and subnet mask range as the device a Open an Internet browser In the browser s addr...

Page 23: ...o http www multitech com support 2 Select your device 3 Scroll to Activation and click Download Note If you need remote access to your MultiConnect device over the Internet for remote configuration ensure that your wireless network provider has provisioned mobile terminated data and fixed or dynamic public IP address in which they can configure the network to redirect any incoming connection to th...

Page 24: ...f the card in When released the card pops out of the device Setting up Wi Fi Some models have Wi Fi capability If your device supports this feature you need to use the device s web management interface to enable Wi Fi Then see the online help file for information on working with Wi Fi 24 MultiConnect rCell 100 MTR H5 User Guide ...

Page 25: ...e will reset but the user defined settings will not be restored b If you hold it too long factory default settings will be restored The Conduit mLinux Model is shown The RESET button is in the same location on both Conduit models Notice for Devices that Use Aeris Radios One component of your device is a radio A radio algorithm prevents your device from repeatedly attempting to connect to the netwo...

Page 26: ... the New Password field type the password you want to use to replace the current one c To confirm the accuracy of the password re type it in the Confirm Password field d Click Next Or if you are done making changes click Finish Note If you do not want to change your password click Skip 4 In the Time Configuration panel set the date time and time zone a In the Time field type the desired time b In ...

Page 27: ...he APN is assigned by your wireless service provider Note This configuration does not apply for rCell units with embedded CDMA EVDO radios For these devices you will not be able to modify this field f Click Next Or if you are done making changes click Finish 7 In the PPP Authentication panel a From Type select the authentication protocol type used to negotiate with the remote peer pap chap or pap ...

Page 28: ...s of this device To configure the IP address go to Setup IP Configuration Netmask Network mask of the LAN To configure the network mask go to Setup IP Configuration Gateway Default gateway IP address of the LAN To configure the default gateway go to Setup IP Configuration DNS Current Domain Name System IP addresses known by this device To configure the DNS go to Setup IP Configuration DHCP State C...

Page 29: ... Address and DNS Information for LAN Your router manages traffic for your local area network LAN To change the IP address and DNS configuration 1 From Setup select IP Configuration 2 To configure the address information In the IP Address field type the router s IP address The default is 192 168 2 1 In the Mask field type the mask for the network The default is 255 255 255 0 In the Gateway field ty...

Page 30: ...r continues to ping the designated host at the interval specified for WAN with the higher priority and switches back when the ping is successful When passive mode is enabled the router switches the WANs when the network interface is down The currently active WAN is displayed on the home page under the label WAN Transport To edit failover configuration 1 Click Setup WAN Configuration 2 Under the Op...

Page 31: ...me to which the IP Address change is registered Example members dyndns org 9 In the Check IP Port field type the port number of the Check IP Server The default is 80 10 From the System drop down list select the desired system registration type either Dynamic or Custom The default is Dynamic 11 In the Domain field type the registered Domain name 12 Click Submit If you are finished making changes cl...

Page 32: ...er port and enable a serial port dump of NMEA sentences seeDumping NMEA sentence information to the router s TCP server port 3 To allow your router to connect and send GPS data to a remote server see Sending GPS information to a remote server 4 To set the time interval after which GPS data is sent and to configure further details about the GPS information that is sent see Configuring NMEA Sentence...

Page 33: ...nique remote asset identification string The ID string can be any length up to 20 characters The and are invalid characters The ID must follow the standard NMEA sentence structure Refer to the Universal IP AT Commands Reference Guide for sentence structure To add more information to the beginning of the ID in the Add ID Prefix field type the information 3 You can select which NMEA sentence types y...

Page 34: ... CR Three carriage returns must be received before the TCP UDP or SSL TLS connection is established to the remote server 8 From the Connection Termination drop down list select a disconnect method for the IP pipe Options are ALWAYS ON TIMEOUT The IP pipe connection disconnects if the configured timer expires with no data sent or received In the Timeout field enter the desired number of seconds for...

Page 35: ...Time Universal Time Note To learn more about time zones visit the following website http wwp greenwichmeantime com info current time htm 5 Click Submit If you are finished making changes click Save and Restart Configuring SNTP to update date and time To configure the server from which the SNTP date and time information is taken and how often 1 To enable SNTP to update the date and time check Enabl...

Page 36: ...ceives from the cellular provider during a PPP connection to another device Note In this mode the rCell only allows one DHCP lease Many of the services the rCell provides as a router are diabled in this mode due to the passing of its WAN IP address to another device c Click Next 3 In the Choose Password panel enter the following a In the Current Password field type the current password The default...

Page 37: ...PPP connection to the Internet is disconnected The default is 180 seconds Note The Idle Timeout configuration only applies to Dial on Demand e In the APN field type the APN Access Point Name The APN is assigned by your wireless service provider Note This configuration does not apply for rCell units with embedded CDMA EVDO radios For these devices you will not be able to modify this field f Click N...

Page 38: ...specified by the DTIM Interval A delivery traffic indication message is a kind of traffic indication message TIM which informs the clients about the presence of buffered multicast broadcast data on the access point The default value of 1 provides good performance for most applications You might want to increase this value when using battery powered Wi Fi devices which can sleep at reduced power co...

Page 39: ...seconds a list of detected Wi Fi Access Points appears in the Available Networks group 4 In the Available Wi Fi Networks group click the SSID for the Wi Fi access point you want to use The Add Saved Network window opens 5 Review the information enter any required security info then click Finish The Wi Fi access point you just added appears in the Saved Wi Fi Networks group 6 If desired add additio...

Page 40: ... unavailable in the Secondary IP Address field and in the Secondary Port field type the IP address and port number respectively of the alternate TCP UDP server 6 From the Connection Activation drop down list select a connection method Options are Always On CR Three carriage returns must be received from the Bluetooth side before TCP UDP connection is established to the remote server 7 From the Con...

Page 41: ...here is a range of ports the ending port is automatically set The Destination LAN ending port is based on the Destination LAN starting port and the range provided in the External WAN Port s field From the Protocol drop down list select the protocol of the messages that can be forwarded A default filter allowing forwarded packets through the firewall is automatically created If desired you can use ...

Page 42: ...d Settings The Firewall s Advanced Settings mode lets you manipulate DNAT SNAT and Filter rules directly DNAT rules can manipulate the destination address and port of a packet similarly SNAT rules can manipulate the source address and port of a packet Filter rules apply an ACCEPT REJECT DROP or LOG action to a packet DNAT SNAT and Filter rules can be associated if they are named the same This asso...

Page 43: ...evice to sleep after it has been woken up See Configuring Wakeup on Call for more information Idle Timeout When Dial On Demand is enabled and no network traffic occurs for the given amount of time the cellular link disconnects Only applies to Dial On Demand Diversity Allows the use of two antennas to increase receive signal quality Not all models support diversity If diversity is enabled connect a...

Page 44: ...lar link Enabled Enable or disable active keep alive check Keep Alive Type Protocol type for active keep alive either TCP or ICMP ICMP periodically pings the designated host at the specified interval TCP tries to make a connection to the designated host at the interval specified Interval Time in seconds between active checking of the cellular link Hostname Host name or IP address for keep alive ch...

Page 45: ...ller ID list will bring up the cellular link Enabled Check to allow a specific caller to wake up the router Caller ID Field to specify a caller ID Click Add to add the caller to the approved caller ID trigger list On SMS Only specific SMS messages will bring up the cellular link Enabled Check to allow specific SMS messages to wake up the router Message Field to specify the SMS message contents Cli...

Page 46: ...t any processing 4 To enable the Auto Dialout Login feature check Login The Auto Dialout port is the Telnet port used by the redirector software on your computer to communicate to the cellular modem integrated on the router 5 In the Port field type the serial Auto Dialout Port number The default is 5000 6 In the Inactivity field type the time in seconds that the auto dialout session remains active...

Page 47: ...r Provisioned Indicates whether or not the device has been activated C2 and EV3 models only Note Some radios and cellular services provide additional details which may be found under an Engineering Details section Update Options This section provides the ability to update certain radio specific configurations Note Sprint models have additional OMA DM and Mobile IP update options MDN Phone Number U...

Page 48: ... SMS window 2 In the Recipient field enter a phone number and click Add You can add up to 100 phone numbers 3 In the Message field enter a text message up to 160 characters long 4 Click Send Viewing Received SMS Messages To view received SMS messages from the router 1 Go to SMS Received to display the Received SMS window The messages are sorted by date with the most recent messages on top The tabl...

Page 49: ...ge click the eye icon to the right of the message entry 3 To delete a sent SMS message click the cross icon to the right of the message entry A dialog box asks you to confirm that you want to delete the SMS message Click OK 4 To delete all the sent SMS messages click the Delete All button A dialog box asks you to confirm that you want to delete all the SMS messages Click OK MultiConnect rCell 100 ...

Page 50: ...ed for this tunnel will be routed through it c If you are not using a saved network in the Network Route field type the IP address of the network that is routed through the tunnel d If you are not using a saved network in the Network Mask field type the mask of the network e Click Add Route The defined GRE tunnel configuration is added and appears in the Network Routes list 6 Click Finish Configur...

Page 51: ...ons IPsec Tunnel Configuration Field Descriptions Field Description Name Name used to identigy the IPsec tunnel in configurations and logs Description Optional text to describe the IPsec tunnel This description shows up in the UI while havering over the summary of an IPsec tunnel Remote WAN IP External IP address of the remote tunnel endpoint The remote device is typically another router Saved Net...

Page 52: ...d retries Enable UID Enable Unique Identifier String UID to enable the Local ID and Remote ID fields LocalID String identifier for the local security gateway RemoteID String identifier for the remote security gateway Compression Enable IPComp This protocol will increase the overall communication performance by compressing the datagrams through This requires greater CPU processing Perfect Forward S...

Page 53: ... the device will reset but the user defined settings will not be restored b If you hold it too long factory default settings will be restored The Conduit mLinux Model is shown The RESET button is in the same location on both Conduit models Configuring Device Access This section contains configurations that determine how the device can be accessed as well as security features that decrease suscepti...

Page 54: ...ord Utility to change the user s password SSH The router s internal system can be accessed securely via SSH This is intended for advanced troubleshooting and or custom deployment solutions Field Description Enabled Enables ICMP responses Via LAN If checked the router will respond to ICMP traffic from the LAN such as ping requests Via WAN If checked the router will respond to ICMP traffic from the ...

Page 55: ...t points run out ICMP packets will be dropped Burst Number of burst points On a period where the Per Second limit is not reached one burst point is regained up to this manimum Brute Force Protection This feature tracks login attempts at the RESTFUL API level Its purpose is to prevent Dictionary attacks that attempt to brute force the user s password Field Description Enabled Enables the Brute Forc...

Page 56: ...ndow 3 In the Common Name field enter the name hostname or IP address depending on what you use to connect to the router The web browser uses this field to check for a valid certificate 4 In the Country field enter the 2 letter code for the country name 5 In the State Province field enter the state or province for which the certificate is valid 6 In the Locality City field enter the locality or th...

Page 57: ...e device to connect to Multi Tech Device Manager only when the device s cellular link is up check Sync with Dial On Demand If Sync with Dial On Demand is checked and cellular dial on demand is enabled the connection is not dialed solely for the purpose of connecting to Multi Tech Device Manager and the device only connects to Multi Tech Device Manager when other traffic brings up the link 6 To def...

Page 58: ...o delete an existing image click Remove Image Specifying Device Settings To define other custom settings for devices 1 In the Device Name field type a name to identify the device 2 In the Custom ID field type an identifier for the device 3 You can change the color of the interface s buttons button fonts highlights and highlight font by specifying red green and blue settings in their respective fie...

Page 59: ...provides the ability to remotely manage and upgrade rCell devices Please see the Remote Management section or visit mdm multitech com for more information After the firmware upgrade is complete verify your configuration to make sure it is what you expected Saving and restoring settings To restore previous configuration settings to your router to restore settings to their factory defaults or to sav...

Page 60: ...essages from your device 1 To activate Syslog check Enabled 2 To enable a remote server to receive and store the router s log data in the IP Address field type the IP address of the desired server 3 To determine the amount of log information that is collected in the Debug Log Level type the value that represents the type of information you want to log All messages with a priority level up to the g...

Page 61: ...0 to 1000 If you click Submit this setting is not applied to the emails that are in progress or deferred Note that logs are not saved on the device Also logs do not persist through power cycles Send a Test Email Address To make sure that the SMTP is configured properly enter a destination email address then click Send Test Email MultiConnect rCell 100 MTR H5 User Guide 61 ...

Page 62: ...errors that occurred Possibly due to connection issues or network congestion Dropped Number of dropped packets Possibly due to memory constraints Overruns Number of overruns that occurred Possibly due to processing constraints Frame Number of invalid packets Carrier Number of signal modulation errors that occurred possibly due to physical connection Collisions Number of packet collisions that occu...

Page 63: ...able cell towers Note Selecting this tool terminates any existing PPP connection Click Status Logs RF Survey to open the RF Survey page The search for the cell towers can take up to 2 minutes While the search is in progress the wait icon is displayed The cell tower to which the router is currently connected displays at the top of the list To view the Signal Strength chart of a carrier under Option...

Page 64: ...ve Timeout The router saves the statistical data when the desired timeout period has elapsed Default is 300 seconds 5 minutes Save Data Limit The router saves the statistical data if the data limit is reached Default is 5 MBytes Delete Wi Fi History Deletes all Wi Fi history on the router Delete Cellular History Deletes all Cellular history on the router Delete Ethernet History Deletes all Etherne...

Page 65: ...pressly approved by the party responsible for compliance could void the user s authority to operate the equipment Industry Canada Class B Notice This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil numérique de la classe B respecte toutes les exigences du Reglement Canadien sur le matériel brouilleur This device complies with...

Page 66: ... below and having a maximum gain for 850 Mhz of 6 4 dBi for 1700 Mhz of 6 5 dBi and for 1900 Mhz of 3 dBi Antennas not included in this list or that have a gain greater than specified are strictly prohibited for use with this device The required antenna impedance is 50 ohms EMC Safety and R TTE Directive Compliance The CE mark is affixed to this product to confirm compliance with the following Eur...

Page 67: ...HS These MultiTech products do not contain the following banned chemicals1 Lead Pb 1000 PPM Mercury Hg 1000 PPM Hexavalent Chromium Cr 6 1000 PPM Cadmium Cd 100 PPM Polybrominated Biphenyl PBB 1000 PPM Polybrominated Diphenyl Ether PBDE 1000 PPM Environmental considerations Moisture Sensitivity Level MSL 1 Maximum Soldering temperature 260C in SMT reflow oven 1 Lead usage in some components is exe...

Page 68: ... part of a formal quality system and will be made available upon request Waste Electrical and Electronic Equipment Statement WEEE Directive The WEEE Directive places an obligation on EU based manufacturers distributors retailers and importers to take back electronics products at the end of their useful life A sister directive ROHS Restriction of Hazardous Substances complements the WEEE Directive ...

Page 69: ...ther PBDE PBB Printed Circuit Boards O O O O O O Resistors X O O O O O Capacitors X O O O O O Ferrite Beads O O O O O O Relays Opticals O O O O O O ICs O O O O O O Diodes Transistors O O O O O O Oscillators and Crystals X O O O O O Regulator O O O O O O Voltage Sensor O O O O O O Transformer O O O O O O Speaker O O O O O O Connectors O O O O O O LEDs O O O O O O Screws Nuts and other X O O O O O H...

Page 70: ... 铅铅 PB 汞汞 Hg 镉镉 CD 六六价价铬铬 CR6 多多溴溴联联苯苯多多溴溴二二苯苯醚醚 PBB PBDE 印刷电路板 O O O O O O 电阻器 X O O O O O 电容器 X O O O O O 铁氧体磁环 O O O O O O 继电器光学部件 O O O O O O ICs O O O O O O 二极管晶体管 O O O O O O 振荡器和晶振 X O O O O O 调节器 O O O O O O 电压传感器 O O O O O O 变压器 O O O O O O 扬声器 O O O O O O 连接器 O O O O O O LEDs O O O O O O 螺丝螺母以及其它五金件 X O O O O O 交流直流电源 O O O O O O 软件文档 CD O O O O O O 手册和纸页 O O O O O O...

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