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Troubleshooting Guide
Item
Page
mcarewatch.com.au
Watch screen has frozen
2
Battery is draining quickly
3
I’m unable to call the watch
4
Watch is unable to make an SOS call
5
I’m unable to call my Speed Dial contacts
6
Watch is making SOS calls without pressing buttons
7
Watch is not connected on app and portal
8
Watch screen is locked
9
Location of the watch is inaccurate
10
Changes are not being updated on the watch
11
Mobile app displays ‘Loading’ message
12
On Demand location is not updating location
13
Reminder alerts are not appearing on watch
14
I’m not receiving geo-fence alerts
15
1
HW2