Lowrance Lowrance iWAY 500C Operation Instructions Manual Download

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Pub. 988-0148-542

Turn-by-Turn Mapping GPS and MP3 Player

Operation Instructions

Summary of Contents for Lowrance iWAY 500C

Page 1: ...Pub 988 0148 542 Turn by Turn Mapping GPS and MP3 Player Operation Instructions ...

Page 2: ...001 2005 All Rights Reserved infoUSA is a trademark of infoUSA Inc Mapping Database copyright 2005 NAVTEQ NAVTEQ ON BOARD is a trademark of NAVTEQ Lowrance Electronics may find it necessary to change or end our poli cies regulations and special offers at any time We reserve the right to do so without notice All features and specifications subject to change without notice All screens in this manual...

Page 3: ...ch Screen 12 Press and Drag 12 Closing Menus 12 The Map Mode Display and On Screen Commands 13 Using the Map Display Toolbar 14 Using the Map Orientation Button 15 Using the Location Information Button 16 Creating and Saving Contacts 16 Selecting a Contact 17 Editing a Contact 18 Deleting a Contact 18 Navigating to a Contact 18 Map Mode Practice Run 19 The Map Menu 20 Main Menu 20 Directions List ...

Page 4: ...ff 36 Repeat On Off 36 Setup Equalizer 36 Using the Find Button 37 Section 4 Main Menu Options 39 Screen Setup 39 Skin Selection 40 Keyboard 40 Brightness 40 Transparency 41 Contrast 41 Calibrate Screen 41 Trip Calculator 42 Trip Active 42 Reset Trip 42 Threshold 42 Calculated Data 43 Current Speed Average Speed and Max Speed 43 Trip Time and Trip Distance 43 GPS Status 43 Current Position Lock 44...

Page 5: ...lter 52 Navigating to the Selected POI 53 Recent Finds 54 Find Address 54 Address Book 56 More 57 Intersections 57 Find a Street 58 Find an Intersection 58 Choosing New Destinations while Navigating 59 Following a Generated Route 60 Knowing the Area 60 Using Turn Preview and the Directions List 61 Considering Temporary or Local Conditions 62 Index 63 ...

Page 6: ...age of all available navigation tools and must visually check to make sure a clear safe path to the next destination is available WARNING When a GPS unit is used in a vehicle the vehicle operator is solely responsible for operating the vehicle in a safe manner Vehicle operators must maintain full sur veillance of all pertinent driving condi tions at all times An accident or collision resulting in ...

Page 7: ...e to connect the iWAY to your PC We ll finish by describing some of the available accessories Section 2 covers Mapping Mode Operation It will show you how easy it is to run the iWAY 500 right out of the box This section features a one page GPS Practice Run If you ve already jumped ahead and figured out how to install the unit yourself and you just can t wait any longer turn to the Practice Run on ...

Page 8: ... you to store MP3 music files The iWAY s memory also records GPS data you create such as address book contacts GPS stands for Global Positioning System a navigational system that can accurately locate your position anywhere on the Earth This tech nology is available to everyone everywhere 24 hours a day in all weather conditions GPS uses 24 satellites orbiting 10 900 miles above the Earth to trans...

Page 9: ...hat came with it The power cable is designed to plug into a car s cigarette lighter The speaker allows you to hear verbal turn by turn driving di rections and music It has a headphone socket volume control and a power indicator light The unit also packs with a power adapter for home use Just plug it into a wall socket and plug the power cable speaker into the adapter From left power cable speaker ...

Page 10: ...able is sufficient for hearing your turn by turn instructions you ll probably want better sound qual ity when listening to your music For superior audio playback you can connect your iWAY directly to your car s stereo The iWAY comes with a direct cable connection to attach iWAY to a stereo s auxiliary line input If you use this direct connection you will get excellent audio quality In order to ins...

Page 11: ...chase at any consumer electronics store NOTE Wireless FM modulator connections are available for vehicles that don t have auxiliary inputs but you will notice slightly lower audio quality The FM modulator transmits the music to your car s FM radio Hardcore audio connoisseurs will notice the decline but to many customers the sound quality of an FM modulator connection is equal to that of listening ...

Page 12: ... of your iWAY Turn on your car and press the POWER button on the front of the iWAY If you ve connected everything correctly the iWAY should turn on running directly off your car s power supply Now switch your stereo to its auxiliary line input and press the SPEAK button on the iWAY You should hear the current turn by turn instruc tion probably Not navigating through your car s stereo Resolving Aud...

Page 13: ...in will likely resolve your distortion issues You may now wish to re adjust the Music Volume and the Voice Vol ume to return the voice instructions and music playback to the levels you want Repeat the instructions in step 2 to adjust these settings USB to PC Cable Connection The iWAY comes with a special cable designed to allow you to copy files from your computer to iWAY s internal hard drive NOT...

Page 14: ...s follow the directions and give the unit a few moments to finish the file operation then repeat the Eject com mand If no other message appears unplug the USB cable C If you click EJECT and a Cannot Unmount Volume message ap pears click CONTINUE You can now safely unplug the USB cable Cannot Unmount Volume message This may appear when trying to Eject the iWAY while using Windows 2000 operating sys...

Page 15: ...ches to any smooth surface Another has a weighted rubber base that can be molded to fit a dash board console or other location Each of these mounts work without screws or adhesives To safely install your GPS unit in your vehicle you must refer to the instruction sheet packed with the mounting bracket Other Accessories The iWAY comes with a soft fabric face cover to protect the screen from damage w...

Page 16: ...ing is not covered by the warranty You may wash the towel if it becomes soiled or loses its effectiveness but do not use fabric softener Fabric softener will ruin the towel s cleaning capability The iWAY 500 has a built in antenna but an optional external antenna is available for installations where satellite reception is poor It can be mounted by suction cup or magnet External antenna for iWAY 50...

Page 17: ... good idea to learn about the different keys the two Page screens and how they work together BUT if you just can t wait to get navigating turn to the one page Map Mode Quick Reference on page 19 Keyboard iWAY 500C GPS unit front view showing Map Mode and keyboard 1 SPEAK VOLUME Push this key once to make the iWAY repeat the current navigation instruction Press and hold this key to adjust the frequ...

Page 18: ...ll cycle through the backlight settings and turn off the backlight Turn off the unit by pressing and holding the POWER key for 3 seconds Using the Touch Screen As we ve already mentioned you can use the touch screen for many of the iWAY s controls You will see on screen toolbars like the one on the left side of the previous image as well as menus and textual lists that allow you to select a single...

Page 19: ...here you are and the arrow is pointing the direction you re moving When you have the Map Mode displaying your current position the iWAY will keep this icon in the center of the screen scrolling the map as you travel so that you can see your surroundings change If you pass under a highway you ll see the highway on the map approach your cur rent position icon then scroll away behind it even as the h...

Page 20: ...tions of your map You can control the level of transparency if you want to make these overlays more readable by decreasing transparency or if you want to make the map beneath more visible by increasing transparency For details on controlling this and other settings see Sec 4 Main Menu Options Clear Cursor immediately clears the cursor and toolbar from the screen and centers the map on your current...

Page 21: ...le while still showing all of the necessary area Tap Zoom In once to see a smaller map area in higher detail Tap Zoom Out once to see more area with less detail You can press and hold either zoom button to repeatedly zoom until you reach the right level of detail You can use these buttons in combination with the Move Map function to quickly focus on an area other than your current location Use Zoo...

Page 22: ...uch information as possible about the location that you ve selected If it s simply a cursor location this may include only the lat lon coordinates and the distance and bearing to the loca tion although a cursor location close to a road will also have the street address If it s a Point of Interest the information should include street address and even the shop s phone number The Location Informatio...

Page 23: ...he contact s current symbol The contact s lat lon coordinates are also listed to the right To change the contact s name address or phone number simply touch anywhere inside the relevant box and the iWAY s virtual keyboard will appear allowing you to enter new information or modify the old To change the contact s symbol select Choose Symbol and a dialog will appear showing the available symbols Cho...

Page 24: ...ATION INFORMATION button to bring up the Location Informa tion Screen Choose GO TO and the iWAY will immediately begin gener ating a route to the selected contact If you have several contacts stored on your iWAY or don t want to take the time to pan over to one you can also use the Address Book command from the Find Menu This method allows you to sort through all of the contacts on the unit either...

Page 25: ...on the screen at that loca tion You ll see the Map Cursor pointing to the position you selected 6 Press the Location Information button in the top right corner of the page It looks like the image at right and can be used to open up detailed information for any item selected on the map 7 The Location Information Screen appears showing details about the location you selected including its distance a...

Page 26: ... available from the Map Menu Main Menu The iWAY has a Main Menu containing a handful of options and menus designed to let you customize the operation of your iWAY even further To access the Main Menu from the Map Menu simply choose MAIN MENU and it will appear In Sec 4 we ll describe each of the Main Menu options and commands in detail All of these options come with default values so that you can ...

Page 27: ...he Turn Preview for any turn in your route by visiting the Directions List as described earlier There is also an op tional setting that allows the iWAY to automatically display the Turn Preview screen whenever you are approaching a turn in your route it s on by default A sample Turn Preview screen As you can see in the previous image the Turn Preview screen includes a close up map of the turn itse...

Page 28: ...s the Overlay Data Shown screen showing your current setup You can choose any item in the list to change its font size or location Use the Overlay Data Shown screen to modify Overlay Data You can also choose the last line in the list Press here to add to add another data box to your screen The list of available overlay data appears in an expandable tree structure Choose the next to any of the cate...

Page 29: ...s your final destination NOTE The easiest way to set up a route with a multiple waypoints is to perform a search for one location in your route and choose GO TO to begin navigating to it then search for another location and choose GO TO for that one The iWAY will provide you with an option of de touring to that waypoint adding it to the beginning of the route or setting it as a new final destinati...

Page 30: ...t the iWAY pick the shortest path that will get you everywhere you need to go Cancel Navigation When the iWAY notices that you ve reached your destination it will display a pop up window asking if you want to cancel navigation to your destination Choose YES to stop receiving navigation instructions to that location You can also cancel navigation to a destination at any time using the Cancel Naviga...

Page 31: ... to see if that fixes the problem You can use the RECALCULATE ROUTE button to automatically generate a new route to the same destination using the new preferences Take ad vantage of this option when you re trying to learn the right amount of avoidance to make sure the iWAY gives you just what you want Avoid Cross Traffic Turns Use this option to avoid turns across busy lanes of traffic The iWAY wi...

Page 32: ...efer the speed of Interstate travel You can tell iWAY to prefer Interstates by pressing and dragging the slider to the left Turn Preview The Turn Preview checkbox on this screen allows you to toggle whether or not the iWAY displays a Turn Preview screen whenever you ap proach a turn in your route as described earlier Auto Zoom On Off The iWAY has an Auto Zoom feature which attempts to show you the...

Page 33: ...needs From the Map Menu choose CATEGORIES DRAWN and a screen like the one in the following image will appear Use the Categories Drawn command to customize your map detail The Map Categories Drawn Menu is divided into two columns Cate gory and Subcategory You can turn any Category or Subcategory on or off If you turn off a Category none of its Subcategories will appear To turn an item on or off pre...

Page 34: ...28 Notes ...

Page 35: ...oard from top to bottom 1 SPEAK VOLUME Push this key once to make the iWAY repeat the current navigation instruction Press and hold this key to adjust the frequency and output volume of spoken commands as well as the vol ume of music playback For more information on these sounds options see the heading Sound and Voice Setup in Sec 4 2 MAP MUSIC Press this key to toggle between the two page screens...

Page 36: ...f the screen When a song or play list is playing the name of the current song will appear at the top of the screen as well as the song s length and its quality in kbps To switch to Music Mode from Map Mode press the MAP MUSIC button The Music Mode display is designed to be simple The following image shows the Music Mode in action with a song playing and the various play control buttons visible alo...

Page 37: ...y Control Buttons Song Position indicates the playback position in the currently playing song Whenever a song begins playing the Song Position slider begins at the far left and moves right You can quickly skip to a different point in the currently playing song by pressing and dragging the blue button on the Song Position slider to the right to fast forward or to the left to rewind Previous Song sk...

Page 38: ...you can se lect the folder you wish and play only the songs in that folder or you can choose a particular song to play right away We ll describe the Music Browser under the heading Play Lists later in this section Using the Visualization Area to Change Effects The Visualization Area takes up the center of the Music Mode display and provides either a Waveform Analyzer or Spectrum Analyzer effect in...

Page 39: ... to switch to Music Mode 6 Touch the screen inside the Now Playing box at the top of the screen to see a list of the songs available on your iWAY These should match the songs you just copied there Using the touch screen choose one from the list 7 The song will begin playing If you ve attached the iWAY to your car s stereo the music should be playing through it You can use the Browse Music Files sc...

Page 40: ...o the options and settings available from the Music Menu Main Menu The iWAY has a Main Menu containing a handful of options and menus designed to let you customize the operation of your iWAY even further To access the Main Menu from the Map Menu simply choose MAIN MENU and it will appear In Sec 4 we ll describe each of the Main Menu options and commands in detail All of these options come with def...

Page 41: ...rive Use your computer s file manager to copy music files onto the unit Once it s connected to your computer you can generally treat the iWAY music drive just like another hard drive on your computer That means you can add new folders rename folders or files and copy and delete files the same way you would on the computer Caution Be careful making changes to the Skins folder Look under the heading...

Page 42: ...t will proceed to the next song in the play list or if you re playing all the songs in a folder it will proceed to the next song alphabetically by filename From the Music Menu choose SHUFFLE to toggle whether the option is on or off The button itself will show its current state Repeat On Off When Repeat is turned on at the end of a play list or song if you re only playing one song iWAY will immedi...

Page 43: ...on launches a special Audio Search menu To find a particular audio file by its filename press FIND and then touch anywhere inside the Name Filter box to open the iWAY s Virtual Keyboard Enter all or part of a song s filename and press DONE The Audio Search menu will provide a list of all of the audio files on your iWAY that match the text in the Name Filter field Choose the one you want from the l...

Page 44: ...38 Notes ...

Page 45: ... of the box so you may never need to make changes You may wish to skip on to Sec 5 beginning on page 49 to learn more about searching for destinations and generating routes Remember as you read through this section that all menus and dialogs can be closed by selecting the X in the upper right corner of the screen Screen Setup The Screen Setup Menu allows you to control the visual display of your i...

Page 46: ...hile turning on the iWAY To change your current skin display touch anywhere inside the SKIN SELECTION box and a drop down list will appear showing the names of all of the subfolders in the Skins folder on your iWAY Choose one from the list and the iWAY will begin displaying the new skin automatically Screenshots throughout this manual were taken using the Default skin Keyboard Keyboard allows you ...

Page 47: ...ntrast between screen col ors Like brightness contrast must be balanced to individual tastes and lighting conditions Use the slider bar to adjust it to your preference To increase your screen s contrast press and drag the button on the slider bar to the right To decrease it press and drag the button to the left Calibrate Screen The Calibrate Screen command is used to correct any differences be twe...

Page 48: ...enu choose TRIP CAL CULATOR A screen like the one in the following image appears The iWAY Trip Calculator screen Trip Active Use the Trip Active checkbox to turn on and off trip calculation If you want to take a detour without recording that in your trip calculation you can simply use the Trip Active command to disable calculation Tap the checkbox to the left of the label TRIP ACTIVE to check it t...

Page 49: ...hat up date in real time while you watch so you can see your exact speed or how far you ve already gone Current Speed Average Speed and Max Speed Current Speed Average Speed and Max Speed all track your ground speed as measured by changes in your GPS position Trip Time and Trip Distance Trip Time tells you how long you ve been on the road and Trip Dis tance tells you how long your trip has been so...

Page 50: ...ailable in the iWAY EPE Estimated Position Error The Estimated Position Error abbreviated EPE is shown right next to the Current Position Lock buttons This value represents the ex pected error from a benchmark location In other words if the EPE shows 50 feet then the position shown by the unit is estimated to be within 50 feet of the actual location This also gives you an indicator of the fix qual...

Page 51: ...p command to adjust the type and frequency of audio output iWAY provides From the Main Menu choose SOUND AND VOICE SETUP The Sounds Menu appears as shown in the following image The iWAY Sounds Menu used to adjust iWAY s audio output To turn Key Press Sounds on and off Tap the checkbox to the left of the label KEY SOUNDS to check it turn on and uncheck it turn off To turn Voice Instructions on and ...

Page 52: ...me will remain unchanged To set Music Volume Press and drag the blue button on the MUSIC VOLUME slider Drag it to the right to increase the output volume or to the left to decrease it Note that this setting only affects music play back spoken instructions will remain unchanged To set Master Volume Press and drag the blue button on the MASTER VOLUME slider Drag it to the right to increase the outpu...

Page 53: ...To disable Safety Mode and switch to Passenger Mode make sure the vehicle is not moving and from the Main Menu choose SAFETY MODE to toggle whether the option is on or off The button itself will show its current state A dialog like the one in the following image appears Choose YES to dis able Safety Mode and return to the Main Menu Safety Mode disable menu WARNING When a GPS unit is used in a vehi...

Page 54: ...w fea ture or function You can find out what software version is running in your unit by using the Device Information command From the Main Menu choose Device Information A dialog like the one in the following image will pop up showing you all the current informa tion about your iWAY The Device Information screen shows the details of your iWAY s software Complete information and instructions for i...

Page 55: ...he iWAY Find Menu NOTE You can search for items even before the unit has acquired a posi tion If you do a search before your position has been determined iWAY will show you distance and bearing to the selected item from the unit s last known position The options on the left side of the list all point to a database of POIs Points of Interest stored on your unit We ve divided Fuel Lodging and Restau...

Page 56: ...nd allows you to generate a route to any point on the map simply by placing the map cursor at your desired destination We ll discuss all of these search options in the following pages but first we need to describe one of the iWAY s basic tools which will be used a lot in searching the virtual keyboard Using the iWAY s Virtual Keyboard Many of the search options available through the Find menu will...

Page 57: ...a nearby gas station 1 Press Find to open the Find Menu 2 Choose FIND FUEL A Calculating screen will appear briefly and then the iWAY will show you a list of the nearest gas stations in its data base Wait a moment for it to finish filling up the list and then you can choose the one you want NOTE The iWAY has several methods of performing searches If you re currently navigating it searches for loca...

Page 58: ... trip planning easier all POI searches are projected along your current route When you try to find the nearest gas station then the iWAY looks ahead the way you re traveling and tries to help you pick the most convenient choice To do this it generates a route to each of the locations in the list sticking to your current route for as far as possible When it finally has to leave your route take a de...

Page 59: ... read it choose the one that suits you best and touch its line on the screen The iWAY will then show you a Location Information Screen with details about the POI you ve chosen Since this is the result of a POI search the Location Information Screen will likely have the name of the POI its street address and probably even its phone number That can be very helpful for calling ahead to get a table at...

Page 60: ...nations you searched for If the destination was a cursor location the list will shows its street address whenever possible The Recent Finds list You can use the Recent Finds command to quickly get back on your route if you diverted to a POI along the way or to navigate back and forth between two locations on a common commute Find Address Find Address will let you navigate to nearly any address usi...

Page 61: ... anywhere inside the State field and a list will pop up with a scrollbar to the right Press and drag on the blue box to scroll the list up or down then choose the name of your state by touching its line in the list 5 To choose your city or county press inside the CITY COUNTY field and the virtual keyboard will appear Enter the desired street name and then choose DONE The Find Address menu will app...

Page 62: ...ding Creating and Saving Contacts in Sec 2 From the Find Menu choose ADDRESS BOOK A virtual keyboard will ap pear allowing you to enter the contact s name or just enough of it to find it in your Address Book You can also use the Find By button to search by Nearest which makes the iWAY list your entire Address Book with the nearest contact at the top You can Address Book contacts by Name shown left...

Page 63: ...skips the regu lar Find Menu and goes straight to More If you press FIND three times quickly the iWAY will open the RV Truck Menu Intersections The Intersections command on the Find menu will let you navigate to any street intersection This can be a very helpful tool when you re trying to follow directions but don t have a specific street address You can also use the Intersections command to find ...

Page 64: ... name on the virtual keyboard From the list choose the name of the street you re looking for and the iWAY will display it on the map Find an Intersection To find an intersection make sure you ve entered a street name in the First Street field as described in the previous instructions Repeat those steps to enter the name of a crossing street in the SECOND STREET field then choose FIND INTERSECTION ...

Page 65: ...l appear Choose how to add a new destination to a current route Detour Here will make the iWAY immediately navigate you to the se lected location Once you arrive there the iWAY will resume navigating to your previous destination This can be useful when you re traveling to a destination and want to stop for lunch along the way Search for the nearest restaurant detour to the restaurant and then the ...

Page 66: ...iew Screen for that turn will immediately appear It s easy to teach the steps to make the iWAY generate a route It s a little harder to describe exactly how you should use that information Following the routes generated by the iWAY will take some practice You have to learn when it s perfect and when it s just good And of course you have to learn what exactly it means by some of the terms it uses I...

Page 67: ...cular turn in the path ahead A close zoom range and large font data boxes combine to help you see exactly the road condi tions up ahead The Directions List on the other hand gives you a detailed description of the entire route more information than you can see in the basic Map Mode The Directions List tells you every step of the way so you can get a very good idea what to expect further down the r...

Page 68: ...d your destination Whenever the iWAY notices that you have left the path it generated for you it will begin generating a new one based on your new position This feature is particularly handy for dealing with temporary or local conditions that interfere with a route When construction diverts you from the route the iWAY recommended you ll often find that the iWAY recalculates your route and builds o...

Page 69: ... 29 37 40 47 50 53 55 56 57 58 L Location Information Button 16 17 18 19 60 Location Information Screen 16 17 18 19 49 50 53 55 56 M Main Menu 1 4 12 14 20 22 29 34 39 42 43 45 46 47 48 Map Menu 12 18 20 22 24 26 27 29 34 Map Mode 11 13 16 18 19 20 29 30 33 61 Map Orientation 13 15 Music Menu 7 30 32 33 34 36 Music Mode 1 3 7 10 11 12 13 19 29 30 31 32 33 34 35 36 37 N Navigating Cancel 24 Nearest...

Page 70: ...ctions 57 Streets 57 58 Shuffle Play List 33 36 Speaker 2 3 4 5 T Text Boxes Customize Display 21 61 Touch Screen 2 12 14 30 33 39 41 42 50 Control 12 Trail 45 Trip Calculator 1 42 43 Turn Preview 21 22 26 60 61 U Units of Measure 46 USB to PC Cable 1 3 7 8 33 35 40 Utilities 1 42 43 V Virtual Keyboard 50 Visualization Area 32 36 W WAAS 2 44 Waypoints 23 24 Z Zoom Range 26 Zooming 15 19 26 ...

Page 71: ...65 Notes ...

Page 72: ...66 Notes ...

Page 73: ...on against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the in structions may cause harmful interference to radio communica tions However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to r...

Page 74: ...cial purposes shall include use in your in ternal business operations Accordingly but subject to the restric tions set forth in the following paragraphs you may copy this Data only as necessary for your personal use to i view it and ii save it provided that you do not remove any copyright notices that appear and do not modify the Data in any way You agree not to otherwise reproduce copy modify dec...

Page 75: ...OM THE USE OR POSSESSION OF THE IN FORMATION OR FOR ANY LOSS OF PROFIT REVENUE CONTRACTS OR SAVINGS OR ANY OTHER DIRECT INDI RECT INCIDENTAL SPECIAL OR CONSEQUENTIAL DAM AGES ARISING OUT OF YOUR USE OF OR INABILITY TO USE THIS INFORMATION ANY DEFECT IN THE INFORMATION OR THE BREACH OF THESE TERMS OR CONDITIONS WHETHER IN AN ACTION IN CONTRACT OR TORT OR BASED ON A WARRANTY EVEN IF LOWRANCE OR ITS ...

Page 76: ...ommercial Items and NAVTEQ Data delivered or otherwise furnished with Limited Rights shall be marked with the Limited Rights Notice set forth at DFARS 252 227 7013 f 3 and shall be treated in accordance with such Notice and ii for civilian agency acquisitions the NAVTEQ Data is licensed in accordance with the rights set forth at FAR 52 227 14 g 1 Rights in Data General Protection of limited rights...

Page 77: ...MENT OR REFUND AS JUST DESCRIBED IS THE EXCLUSIVE REMEDY AVAILABLE TO YOU AGAINST US FOR ANY DEFECT MALFUNCTION OR NON CONFORMITY CONCERNING THE PRODUCT OR FOR ANY LOSS OR DAMAGE RESULTING FROM ANY OTHER CAUSE WHATSOEVER WE WILL NOT UNDER ANY CIRCUMSTANCES BE LIABLE TO ANYONE FOR ANY SPECIAL CONSEQUENTIAL INCIDENTAL OR OTHER INDIRECT DAMAGE OF ANY KIND Some states do not allow the exclusion or lim...

Page 78: ...nge or end our ship ping policies regulations and special offers at any time We reserve the right to do so without notice in Canada If you re in Canada and you have technical return or repair questions please contact the Factory Customer Service Department Before any product can be returned you must call customer service to determine if a return is necessary Many times customer service can resolve...

Page 79: ...s necessary to send a product for repair or replacement you must first receive a return authorization number from Customer Service Products shipped without a return authorization will not be accepted When shipping we recommend you do the following 1 Please do not ship the knobs or mounting bracket with your unit 2 If you are sending a check for repair please place your check in an envelope and tap...

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