LogicMark CaretakerSentry 40911 Dealer Set-Up & Programming Instructions Download | Manualshive

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v3.10

Guardian Alert

DEALER SET-UP & PROGRAMMING

INSTRUCTIONS Model # 40911

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Summary of Contents for CaretakerSentry 40911

Page 1: ...v3 10 Guardian Aler DEALER SET UP PROGRAMMING INSTRUCTIONS Model 40911 ...

Page 2: ...de of your customer There are several special options you can set for additional features these include Changing the 4 digit factory passcode to a passcode of your choice to prevent unauthorized reprogramming You should enter two telephone numbers the primary number should be the alarm receiver s toll free number and the secondary number should be the alarm receiver s local long distance number in...

Page 3: ...ging a 4 Digit Passcode 9 Setting Programming Options 10 Remotely Programming a System 13 Adding Additional Pendants to the System 14 Erasing All Previously Learned Pendants 15 Basic Set up and Test 15 Lanyard or Wrist Strap 15 System Check 15 Operating Range 16 Testing 16 Out of Service Storage or Transportation 16 Troubleshooting Guide 17 Central Station Items of Interest 18 FCC Information 19 I...

Page 4: ...akerSentry v3 10 Pendant Part 40915 AC Adapter Phone Cord Wrist strap Lanyard Rechargeable AA Batteries 4 Pieces Part 35918 System Components The items below are included with your System Base Unit Part 40914 ...

Page 5: ...een educated as to the operation and functionality of the product as a whole The System s equipment is not designed or guaranteed to prevent any loss or injury This Limited Warranty and Disclaimer of Liability discussed in full at the end of this instruction manual constitutes the terms of sale and use of the System and accessories equipment and if notwithstanding these terms of sale and use of th...

Page 6: ...and the Power LED is on solid the unit is already plugged in to AC power Master ON OFFSwitch CaretakerSentry has a Master ON OFF switch on the bottom of the base unit just right of the rechargeable batteries compartment on the base unit This switch controls all power back up batteries and power from the AC adapter This switch should be ON at all times while the unit is in use This switch should on...

Page 7: ...al station for recommendations when your customer is using a VoIP telephone service 4 2 is a pulsed alarm communication format that is much more reliable communication protocol with VoIP phone Systems but not all Central Stations support the use of 4 2 communication protocol Please check with your Central Station for recommendations before using 4 2 on a VoIP phone System How to HandleVoIPand othe...

Page 8: ...up in case the primary number is busy NOTES You program the System using a touch tone telephone connected on the same line as the Base unit You will hear the Base unit speak each number that is pushed as you push them Dial slowly and listen for each number to be announced If you did not hear the number announcement the number was not recorded The System can learn numbers up to 32 digits long If yo...

Page 9: ...it Answer your cellphone and keep this line open for the following steps 2 Slide Programming switch to Programming Mode 3 Enter Passcode XXXX then Default is 1 2 3 4 Voice prompt Enter 1st phone number followed by 4 Enter primary central station number X XXX XXX XXXX then Voice prompt Enter 2nd phone number followed by 5 Note to skip secondary phone number just enter again 6 Enter secondary centra...

Page 10: ...SONS This feature is used to DEMO the unit without having access to a telephone line Use this feature with a Viking DLE 200 test box NEVER LEAVE THE UNIT IN THIS MODE FOR NORMAL OPERATION Factory setting is NO Option 6 Automatic Call Back Feature This feature allows the unit to call a central station send the Emergency Event information hang up and then automatically answer a return call back Afte...

Page 11: ...Enter 2 Voice prompt Alarm Communication Protocol 1 for CONTACT ID FACTORY SETTING 2 for 4 2 3 Enter either 1 or 2 Voice prompt 1 CONTACT ID Voice prompt 2 4 2 4 Enter to exit programming mode Voice prompt Programming complete 5 Slide Programming Switch to Normal Operation Voice prompt Emergency Call Mode Option 3 Dial 82 Before the Number Displays unblocked Caller ID information from the caller f...

Page 12: ...ation with no indication that a callback has occurred 1 Enter Passcode XXXX then Default is 1234 Voice prompt Option Mode 2 Enter 6 Voice prompt Automatic Call back Mode 1 for YES 3 for NO FACTORY SETTING 3 Enter either 1 or 3 Voice prompt 1 YES Voice prompt 3 NO 4 Enter to exit programming mode Voice prompt Programming complete 5 Slide Programming Switch to Normal Operation Voice prompt Emergency...

Page 13: ...call the number of the residence where the System is connected 2 Have the user slide the switch at the back of the base unit to Programming Mode 3 Then proceed to program the System as needed with the touch tones of the phone on which you are calling from 4 Have them slide the switch back to Normal Operation when done Unaided Remote Programming 1 The dealer calls the customers phone number that th...

Page 14: ...nly 1 pendant is learned the base will only announce Battery is OK Anytime the Pendant reports to the call center even with pendant battery status the pendant number information is also transmitted to the central station Zone 1 2 3 for Pendants 1 2 3 To program a new Pendant to the Base unit On the Base Unit 1 Push and release the RED Code Learn button on the back of the Base unit You will hear a ...

Page 15: ...EL button for 1 second The base will announce programming switch position and software version Push the Gray Emergency button on the pendant for 2 seconds multiple pendants can be checked during the same session and the base unit will announce All Systems are ok This confirms the following Battery status The Pendant is working The Base unit is working The Base unit is connected to a working phone ...

Page 16: ...cleaners refrigerators microwave ovens mixers coffee grinders hair dryers and other sources of electrical noise around the house The System should cover the entire home and a short distance into the front side and back yards Perform the System Check on page 15 to determine the boundaries of the System to know the limits of operation in your home and surroundings Testing Be sure to have your subscr...

Page 17: ...to the Base unit Make sure the Master ON OFF switch is ON What to expect The Red POWER LED will be on solid if the Base unit is connected to power The Blue PHONE CONNECTION LED should be OFF if flashing there is problem with the phone connection If the POWER light is on and the Base unit is connected to a working phone line go on to step 4 Step 4 Make sure the Pendant and the Base unit are communi...

Page 18: ...Contact ID Event Code Profile Standard Ademco Contact ID Contact ID Event Codes Sent 1 101 Personal Emergency personal emergency 1 606 Listen in to follow request for voice call 1 301 AC Loss AC power loss longer than 8 hours 3 301 Restoral AC Loss 1 381 Loss of Radio supervision pendant has not reported to the base in the last 52 hours four 13 hour cycles 3 381 Restoral Loss of Radio supervision ...

Page 19: ...pment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to whi...

Page 20: ...fe 7 Always dispose of batteries properly Never throw batteries into a fire Consult your local ordinances for proper battery safety 8 If your unit becomes damaged do not attempt to repair it Please return it to your dealer or service provider for service or replacement as stipulated on the next page under ONE YEAR LIMITED WAR RANTY LogicMark Disclaimers and Limited Warranty COMMUNICATION AND RESPO...

Page 21: ...to Purchaser s property or person LogicMark LLC has made no representation or warranties except those expressed herein and hereby disclaims any express warranty of merchantability or fitness for any particular use LogicMark LLC will not be responsible for the improper use of this System nor will it be responsible for failure resulting from the use of other equipment connected to the same phone lin...

Page 22: ...kerSentry v3 10 Rechargeable AA Batteries 4 Pieces Part 35918 15 95 Lock Box Part 30913 34 95 Extra Pendants Part 40915 Replacement Parts Optional Accessories All prices are shown are MSRP and are in US Dollars ...

Page 23: ...on 60 mA in standby mode 200 mA when dialing Back up Battery Supply AA NiMH 2 400 mAh batteries 4 pieces Should be replaced every several years to maintain proper charge during standby times Back up Operation Duration 24 hours with fresh batteries Dialing Style Touch Tone only Telephone Number Length 32 digits maximum Telephone Numbers Can learn up to 2 central station numbers both aPrimary and aS...

Page 24: ...24 CaretakerSentry v3 10 10106 Bluegrass Pkwy Louisville KY 40299 Tel 1 502 410 0402 Toll Free 1 888 283 6516 Fax 1 703 934 7935 www LogicMark com 2013 LogicMark LLC ...

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