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N56W24720 N. Corporate Circle    Sussex, WI 53089 

800-451-1460    www.rathcommunications.com

RP8500NE10DG 

Ver. 3

08/18

Made in the USA

3 Year Warranty

Installation & Operations Manual

Multi-Line Command Center

Summary of Contents for Multi-Line Command Center

Page 1: ...N56W24720 N Corporate Circle Sussex WI 53089 800 451 1460 www rathcommunications com RP8500NE10DG Ver 3 08 18 Made in the USA 3 Year Warranty Installation Operations Manual Multi Line Command Center ...

Page 2: ...ustomer support teams are available to remotely assist with site preparation installation and maintenance It is our sincere hope that your experience with us has and will continue to surpass your expectations Thank you for your business Tom Touchett Table of Contents Items Needed Pre Installation Steps Typical System Wiring Distribution Module Wiring Setting the Date and Time Phone Programming Tes...

Page 3: ... the knock outs if applicable The recommended location to mount the Distribution Module and Power Supply is in a network closet or machine room Mount the Command Center according to the owner s specifications Follow the diagram below for attaching the extender and foot stand to the back of the Command Center phone as needed Page 3 Not Included 22 or 24 AWG twisted shielded cable Multimeter Analog ...

Page 4: ...n 120 Volt Power Connection to Incoming 120 Volt Power Larger Systems Will Require Addtional Pairs Telco Lines Distribution Module Power Supply with UPS 1 Wire Pair Per Phone 22AWG or 24AWG Max distance using 22AWG is 112 500 and using 24AWG is 70 300 GROUND NEUTRAL 120vac HOT GROUND NEUTRAL 120vac HOT GROUND NEUTRAL 120vac HOT 24 6VA 24 6VA 24 6VA or Direct 24vac vdc Supply or Direct 24vac vdc Su...

Page 5: ...tion 1 Note When using the Command Center for non elevator applications it is recommended to use a biscuit jack for connecting each phone The communication wire pair should be connected to the red and green screw terminals on the biscuit jack This will prevent loose connections that can cause the system to malfunction Option 1 1 4 Line System On top of each RJ11 interface there is a label indicati...

Page 6: ... The first card installed will always be Interface 1 01 04 connection for up to 4 phones SLT Interface 2 05 06 connection for up to 2 Telco lines TWT Interface 3 07 08 connection for up to 2 Command Center Phones DKP Each additional card is used for connecting phones and phone lines Interface 1 01 04 connection for up to 4 phones SLT Interface 2 05 06 connection for up to 2 Telco lines TWT Interfa...

Page 7: ...terface 4 S13 S16 connection for up to 4 phones Interface 5 D1 2 connection for up to 2 Command Center Phones Interface 6 T1 2 connection for up to 2 Telco lines Each additional card is used for connecting phones Interface 1 S01 S04 connection for up to 4 phones Interface 2 S05 S08 connection for up to 4 phones Interface 3 S09 S12 connection for up to 4 phones Interface 4 S13 S16 connection for up...

Page 8: ...e lines S01 S04 S05 S08 S09 S12 2019 2020 2033 2034 2017 20018 PHONE 17 PHONE 18 PHONE 19 PHONE 20 Note Do not use the green and brown pairs S13 S16 S17 S18 S19 S20 2023 2024 2021 2022 PHONE 21 PHONE 22 PHONE 23 PHONE 24 2027 2028 2025 2026 PHONE 25 PHONE 26 PHONE 27 PHONE 28 2031 2032 2029 2030 PHONE 29 PHONE 30 PHONE 31 PHONE 32 PHONE 33 PHONE 34 2035 2036 PHONE 35 PHONE 36 TD1 TD4 TD5 TD8 TD9 T...

Page 9: ...ar format a Dial 1001 followed by the appropriate date xx xx xxxx Example for February 15 2011 dial 02152011 b Touch the GREEN button in the middle of the phone when finished 4 Program the time military time including hour minute second a Dial 1003 followed by the appropriate time xx xx 00 Example for 2 30 pm dial 143000 b Touch the GREEN button in the middle of the phone when finished 5 To Exit P...

Page 10: ...ution Module and secure with the provided screws if applicable Command Center Operating Instructions Indicator Status 1 Red LED Light Incoming Call or Connected to Outside Party 2 Blue LED Light Active Call 3 Blue LED Flashing Call on Hold Answering Call at Command Center 1 Lift handset to answer first incoming call 2 Press Call Answer Button 1 3 If multiple calls press subsequent Call Answer Butt...

Page 11: ...ial out of your building Phone will make internal calls but not external calls Check the phone line is connected to the correct interface on the Distribution Module Verify the phone line by making sure it has 48 52VDC on the line and use an analog phone to verify you are able to call in and out Insufficient volume on call boxes To adjust the volume on SmartPhones turn the VR1 potentiometer To adju...

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