LG WTG9020MB Owner'S Manual Download

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OWNER'S MANUAL

WASHING MACHINE

Before beginning installation, read these instructions

carefully. This will simplify installation and ensure that the

product is installed correctly and safely. Leave these

instructions near the product after installation for future

reference.

EN ENGLISH

WTG9020V WTG9020W WTG9020MB

MFL68780978

Rev.00_031720

www.lg.com

Summary of Contents for WTG9020MB

Page 1: ... will simplify installation and ensure that the product is installed correctly and safely Leave these instructions near the product after installation for future reference EN ENGLISH WTG9020V WTG9020W WTG9020MB MFL68780978 Rev 00_031720 www lg com Copyright 2020 LG Electronics Inc All Rights Reserved ...

Page 2: ...2 EN ...

Page 3: ...nstallation Place Requirements 11 Connecting the Water Inlet Hoses 12 Installing the Drain Hose 13 Levelling the Appliance 14 OPERATION 15 Operation Overview 15 Preparing Laundry 15 Adding Detergents Softeners and Bleaches 17 Control Panel 19 Programme 20 Extra Options and Functions 21 SMART FUNCTIONS 25 LG ThinQ Application 25 Smart Diagnosis 25 MAINTENANCE 26 Cleaning after Every Wash 26 Cleanin...

Page 4: ...ic precautions including the following Technical Safety This appliance is not intended for use by persons including children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision This symbol is displayed to indicate matters and operations that can cause risk Read the part with this symbol carefully and follow the instructio...

Page 5: ...offices and other working environments Farm houses By clients in hotels motels and other residential type environments Bed and breakfast type environments Areas for communal use in blocks of flats or in launderettes The inlet water pressure must be between 30 and 600 kPa The maximum capacity in some cycles for dry clothes to be washed is 9 kg Installation Never attempt to operate the appliance if ...

Page 6: ...riate outlet socket that is installed and earthed grounded in accordance with all local codes and ordinances Improper connection of the equipment grounding conductor can result in risk of electric shock Check with a qualified electrician or service personnel if you are in doubt as to whether the appliance is properly grounded Tighten and secure the drain hose at connecting ends to avoid separation...

Page 7: ...omer information centre Turn off water taps to relieve pressure on hoses and valves and to minimize leakage if a break or rupture should occur Check the condition of the fill hoses they may need replacement after 5 years Do not use or store flammable or combustible substances ether benzene alcohol chemical LPG combustible spray insecticide air freshener cosmetics etc near the appliance If there is...

Page 8: ...f damage or injury by turning on all Hot water taps and allowing them to run for several minutes Do this before using any electrical appliance which is connected to the HOT water system This simple procedure will allow any built up hydrogen gas to escape Since the gas is flammable do not smoke or use an open flame or appliance during this process Maintenance Remove the power plug when you clean th...

Page 9: ...ehind the appliance to prevent misuse Dispose of all packaging materials such as plastic bags and styrofoam away from children The packaging materials can cause suffocation Remove the door before disposing of or discarding this appliance to avoid the danger of children or small animals getting trapped inside ...

Page 10: ... may change without notice to improve the quality of the appliance Front View This feature is only available on some models a Door b Tempered Glass c Dispenser Drawer d Bleach Dispenser e Drum f Levelling Feet g Drain Hose h Control Panel i Lint Filter j Power Cord k Hot and Cold Water Inlets ...

Page 11: ...es of wood cardboard or similar materials under the appliance If it is impossible to avoid positioning the appliance next to a gas cooker or coal burning stove an insulation 85 X 60 cm covered with aluminium foil on the side facing the cooker or stove must be inserted between the two appliances Ensure that when the appliance is installed it is easily accessible for a service technician in the even...

Page 12: ...sily accessible Power outlet must be within 1 5 meters of either side of the appliance WARNING Repairs to the appliance must only be carried out by qualified personnel Repairs carried out by inexperienced persons may cause injury or serious malfunctioning Contact your local authorised LG repairer The power plug must be plugged into an appropriate outlet socket that is installed and grounded earthe...

Page 13: ...water leaks from the hose repeat the same steps Use the most conventional type of tap for the water supply In case that the tap is square or too big remove the guide plate before inserting the tap into the adaptor Installing the Drain Hose Before connecting the drain hose check your drain hose model and choose the correct instruction Installing the Drain Hose with the Elbow Bracket The drain hose ...

Page 14: ...raise or turn the adjustable feet counterclockwise to lower from front to back side to side and corner to corner NOTE Do not insert pieces of wood etc under the feet Timber or suspended type flooring will contribute to excessive vibration and unbalance Reinforcing or bracing the timber floor may need to stop or reduce excessive noise and vibration Do not install the appliance on any elevated surfa...

Page 15: ...e briefly without water to measure the weight of the laundry If the START PAUSE button is not pressed within a certain time the appliance will shut off and all settings will be lost 6 End of cycle When the cycle is finished a melody will sound Immediately remove your clothing from the appliance to reduce wrinkling NOTE The Auto Restart function allows the cycle to restart by itself in case of powe...

Page 16: ...derwired bras in a wash net Close zippers hooks and strings to make sure that these items do not snag other clothes Pre treat dirt and stains by saturating the dirt and stains with dissolved detergent and brushing them in order to remove dirt CAUTION Do not wash or spin any item labelled or known to be water proof or water resistant even if the product care label on the item permits machine washin...

Page 17: ...eneral powdered detergents for all types of fabric Powdered detergents for delicate fabric Liquid detergents for all types of fabric or designated detergents only for wool For better washing performance and whitening use detergent that contains general powdered bleach Detergent is dispensed from the dispenser at the beginning of the cycle Dilute liquid detergent with water pour into the drum and s...

Page 18: ...ry doing so will cause staining on the clothes that will be difficult to remove Adding Liquid Bleaches Before starting the appliance pour the measured amount of bleach directly into the bleach dispenser a Avoid splashing or overfilling Mix powdered bleach with water to a liquid consistency and pour it into the bleach dispenser Check clothing care label for special instructions and separate the lau...

Page 19: ...ailable according to the laundry type The lamp will light up to indicate the selected programme d Extra Options and Functions You can use the extra options and functions to customize the programmes e Cycle Status Indicator The cycle status indicator is turned on before the start The cycle status indicator blinks during that process and then the indicator turns off when that process has completed f...

Page 20: ...cs such as lingerie and woollens Before washing check the care label for the washing instructions This programme uses a slow spin to prevent the clothes from being damaged so the laundry has more moisture than normal NOTE Hang or lay your delicates flat when you dry them Only cold water will be used for this programme as hot water may damage laundry Duvet Use this programme to wash a blanket or be...

Page 21: ...nd electricity to wash normally soiled cotton load Information for Energy Test Select the water temperature to suit wash cycles Always follow clothes manufacturer s care label or instructions when washing For normally soiled items select the programme and options as below and test it in accordance with AS NZS 2040 1 Programme Eco Cotton Option press Water Level for 3 seconds Warm Wash The test res...

Page 22: ...tically detected it may differ depending on the amount of laundry even though the same water level is indicated on the control panel Wash Adjusting the wash time setting modifies the cycle times and or wash actions Press Wash button until the desired wash time is selected Rinse Use this option to change the number of rinses Press Rinse button to change the number of rinses When the Rinse option is...

Page 23: ...ent children from changing programmes or operating this appliance NOTE Once this function is set all buttons are locked except the POWER button When the controls are locked CL and the remaining time are alternatively shown on the display during the wash while the child lock is engaged Turning off the power will not reset this function You must deactivate this function before you can access any oth...

Page 24: ...eady in the tub If you do not select or change the Water Level the water level will be set automatically Rinse and Spin Spin only Rinse only Wash only 1 s or t Press the POWER button 2 l Press the Rinse button p Press the Spin button l Press the Rinse button k Press the Wash button 3 Rinse and spin are automatically selected Press the Spin button to adjust spin strength Press the Spin button until...

Page 25: ...and may have a different form depending on where you are located Using Audible Diagnosis to Diagnose Issues Follow the instructions below to use the audible diagnosis method Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu Follow the instructions for audible diagnosis provided in the LG ThinQ application 1 Press the POWER button to turn on the appliance Do not pre...

Page 26: ...vice life Exterior Immediately wipe off any spills Wipe with a damp cloth and then again with a dry cloth ensuring there is no moisture in cabinet joints or crevices Do not press on the surface or the display with sharp objects Dispenser Drawer Detergent or fabric softener may build up in the dispenser drawer Remove the drawer and inserts from the dispenser drawer and clean any buildup once or twi...

Page 27: ...y be in water supplied to the appliance Clean the water inlet filter regularly Turn off the water taps to the appliance if the appliance is to be left for any length of time e g holiday especially if there is no floor drain gully in the immediate vicinity IE error message will be displayed on the control panel when water is not entering the detergent drawer If the water is very hard or contains tr...

Page 28: ...he wash drum Press the top of the filter until you hear a click sound Cleaning the Drain Pump Filter The drain filter collects threads and small objects left in the laundry Check regularly that the filter is clean to ensure smooth running of the appliance 1 Turn on the appliance 2 Press the Spin button to empty all the water from the drum 3 Turn off the appliance and unplug it from the power outle...

Page 29: ...imates When frozen the appliance does not operate normally Make sure to install the appliance where it will not freeze during winter Make sure to check the following How to Keep the Appliance from Freezing After closing the tap disconnect the cold water inlet hose from the tap and remove water while keeping the hose facing downwards How to Handle Freezing When water supply problems occur take the ...

Page 30: ...t closed properly Close the door completely If the error code is still displayed call for service dL DOOR LOCK ERROR Door is not locked properly Check nothing is caught under the door including shipping materials or clothing Close the door completely If the error code is still displayed call for service dr DRAIN FEATURE The appliance is paused during a cycle for a few minutes The cycle will be can...

Page 31: ... too small Add more items to allow the appliance to balance the laundry Heavy items are mixed with lighter items Wash items of somewhat similar weight The load is out of balance Manually redistribute the laundry if laundry have become tangled tE TEMPERATURE SENSOR ERROR Control error Unplug the appliance and wait 60 seconds Reconnect power and try again If the error code is still displayed call fo...

Page 32: ...ects If noise continues after the appliance is restarted call for service Thumping sound Heavy laundry may produce a thumping sound This is usually normal If the sound continues the appliance is probably out of balance Stop and redistribute the laundry The laundry may be out of balance Pause the cycle and redistribute the laundry after the door unlocks Vibrating noise Packaging materials are not r...

Page 33: ...ain hose installation and check for restrictions in the drain Contact a plumber to repair drain pipe Drain hose has come out of drain or is not inserted far enough Tie drain hose to supply hose or standpipe to prevent it from coming out during drain For smaller drain pipes insert the drain hose into the pipe as far as the drain hose flange For larger drain pipes insert the drain hose into the pipe...

Page 34: ...ycle where it stopped once power is restored Control needs to be reset Press the POWER button then reselect the desired programme and press the START PAUSE button START PAUSE was not pressed after a cycle was set Press the POWER button then reselect the desired cycle and press the START PAUSE button If the START PAUSE button is not pressed within a certain time the appliance will be turned off Ext...

Page 35: ...used Follow the guidelines provided by the detergent manufacturer Cycle time is longer than usual The load is too small Add more items to allow the appliance to balance the laundry Heavy items are mixed with lighter items Always try to wash items of somewhat similar weight to allow the appliance to evenly distribute the weight of the laundry for spinning The load is out of balance Manually redistr...

Page 36: ... sorted Always wash dark colours separately from light colours and whites to prevent discolouration Never wash heavily soiled items with lightly soiled items Wrinkling Appliance is not unloaded promptly Always remove items from the appliance as soon as the cycle is complete Appliance overloaded The appliance can be fully loaded but the drum should not be tightly packed with items The door of the a...

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