Alliance Laundry Systems F8343001 Troubleshooting Manual Download

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www.comlaundry.com

CHM1772C

Part No. F8343001

December 2009

Washer-Extractor

Cabinet Hardmount

Refer to Page 8 for Model Numbers

roubleshooting

Summary of Contents for F8343001

Page 1: ...www comlaundry com CHM1772C Part No F8343001 December 2009 Washer Extractor Cabinet Hardmount Refer to Page 8 for Model Numbers Troubleshooting ...

Page 2: ......

Page 3: ...n 8 Extract 8 Troubleshooting 9 1 Machine Does Not Start When Control Reads Press Start 10 2 dOOr Displayed at Startup or When Vend Satisfied 12 3 Door Does Not Lock at Startup 14 4 No Display 16 5 Machine Does Not Fill with Water 20 6 Abnormal Operation 22 7 Door Fails to Unlock at End of the Cycle 24 8 Excessive Cycle Time 26 9 No Outputs 27 10 Excessive Vibration and or Noise During Spin 30 11 ...

Page 4: ... WARNING Caution indicates the presence of a hazard that will or can cause minor personal injury or property damage if the caution is ignored CAUTION Failure to install maintain and or operate this product according to the manufacturer s instructions may result in conditions which can produce serious injury death and or property damage Do not repair or replace any part of the product or attempt an...

Page 5: ...e any part of the washer or attempt any servicing unless specifically recommended in the user maintenance instructions or in published user repair instructions that the user understands and has the skills to carry out 12 To reduce the risk of an electrical shock or fire DO NOT use an extension cord or an adapter to connect the washer to an electrical power source 13 Use the washer only for its int...

Page 6: ...NG and IMPORTANT SAFETY INSTRUCTIONS appearing in this manual are not meant to cover all possible conditions and situations that may occur Common sense caution and care must be exercised when installing maintaining and operating the washer Any problems or conditions not understood should be reported to the dealer distributor service agent or the manufacturer IMPORTANT Ensure that the recommended c...

Page 7: ...peration of the machine a Attempt to start the machine with the door open The machine should not start with the door open b Close the door without locking it and attempt to start the machine The machine should not start with the door unlocked c Close and lock the door and start a cycle Attempt to open the door while the cycle is in progress The door should not open If the door lock and interlock a...

Page 8: ...Location When calling or writing about your product be sure to mention model and serial numbers Model and serial numbers are located on nameplate s as shown CHM3025P CHM3025P C N03 0G CUOU00 1 00 00 00 00 00 0 20 8 24 0 3 Hz Hz Ph ase Ph ase Su pp ly Wa ter Su pp ly Wa ter BA R BA R Nu mb er of wires Nu mb er of wires FLA FLA am ps am ps 3 Cir cuit Breaker Siz e Cir cuit Breaker Siz e am ps am ps ...

Page 9: ...0GY2 HCU080GCF HCU080GDF HCU080GEF HCU080GLF HCU080GNF HCU080GXF HCU080GYF HCZ020GN2 HCZ030GN2 SCD030GD2 SCD040GD2 SCD060GD2 SCL020GN2 SCL030GC2 SCL030GN2 SCL040GC2 SCL040GN2 SCL060GN2 SCL080GNF SCN020GC2 SCN020GD2 SCN020GE2 SCN020GN2 SCN020GX2 SCN020GY2 SCN030GC2 SCN030GD2 SCN030GE2 SCN030GN2 SCN030GX2 SCN030GY2 SCN040GC2 SCN040GD2 SCN040GE2 SCN040GN2 SCN040GX2 SCN040GY2 SCN060GC2 SCN060GD2 SCN06...

Page 10: ... or dry supplies The supply dispenser s nozzles flush the compartments with water at the appropriate times throughout a cycle Wash The basket includes ribs that lift the laundry from the wash water The laundry then tumbles back into the bath In 2 speed and variable speed models 1 dual speed motor drives the basket s shaft with a V belt 20 60 pound capacity models use 2 bearings that are held in pl...

Page 11: ...ct electrical power to the washer extractor before servicing it Close the gas shut off valve to the washer extractor when applicable before servicing it Never start the washer extractor with any guards panels removed Whenever ground wires are removed during servicing these ground wires must be reconnected to ensure that the washer extractor is properly grounded W461R1 WARNING ...

Page 12: ...H6 6 on the AP2 Control Logic Board when Start Button is pressed Start switch circuit is open Inspect wiring and switch repair replace as necessary Yes Is there 5VDC between H6 3 and H6 6 on the AP2 Control Logic Board when Start Button is released Start switch circuit is functioning properly Replace AP2 Control Logic Board No No Start circuit is shorted closed Check wiring for damage and start sw...

Page 13: ...lliance Laundry Systems LLC DO NOT COPY or TRANSMIT Troubleshooting 11 F8343001 Machine Does Not Start When Control Reads Press Start NOTE Refer to the wiring diagram supplied with your machine CHM505S CHM505S B A ...

Page 14: ... Is door handle fully engaged Fully latch door No Is magnet present on door Yes Replace magnet No Is J15 plug fully engaged Yes Firmly seat plug No Door circuit is open Diagnose and repair circuit Replace AP1 Output Board Is there 24VDC between H6 1 and H6 5 on the AP1 Output Board Yes No Yes dOOr Displayed at Startup or When Vend Satisfied A CHM482S ...

Page 15: ...ht Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT Troubleshooting 13 F8343001 dOOr Displayed at Startup or When Vend Satisfied NOTE Refer to the wiring diagram supplied with your machine CHM504 CHM504S A ...

Page 16: ...between H6 1 and H6 5 Door circuit is open Diagnose and repair circuit A B Yes Yes Yes Check for continuity through SP1a empty level pressure switch If SP1a is open Pressure switch bad Water in machine Plugged pressure hose If SP1a is closed Check door solenoid for mechanical issues No Make sure machine is empty and check for continuity across H6 7 and H6 8 NOTE Only perform continuity check if PS...

Page 17: ... Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT Troubleshooting 15 F8343001 Door Does Not Lock at Startup NOTE Refer to the wiring diagram supplied with your machine CHM504 CHM504S A A B ...

Page 18: ...C from H1 18 to H1 5 Yes Verify H1 H3 harness is intact No Is harness in good condition Repair replace harness as necessary No Yes Verify E stop or Bypass Jumper is installed on coin machine Check for 220V at H9 3 and H9 2 on AP1 Output Board Yes Is control in Low Power Mode Yes Press start switch or change selected cycle for OPL models to wake up the control or cycle power to machine Replace AP2 ...

Page 19: ... Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT Troubleshooting 17 F8343001 Please see following 2 pages for wiring diagram information ...

Page 20: ... Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT Troubleshooting F8343001 18 No Display Sheet 1 of 2 NOTE Refer to the wiring diagram supplied with your machine CHM509S CHM509S A B ...

Page 21: ... Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT Troubleshooting 19 F8343001 No Display Sheet 2 of 2 NOTE Refer to the wiring diagram supplied with your machine CHM506S CHM506S C D ...

Page 22: ...ly inserted Fully insert J30 plug Is there 220V present at H2 1 to H2 14 and H2 1 to H2 15 on AP1 Output Board Re check for voltage at valves and ensure wiring and Molex plugs are intact Refer to No Outputs flowchart No No No No No Yes Yes Yes Are fill valve inlet screens plugged No Clean valve inlet screens and retest Yes Yes Is there 220V present at the hot and cold valves and are any Fill LEDs ...

Page 23: ...opyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT Troubleshooting 21 F8343001 Machine Does Not Fill with Water NOTE Refer to the wiring diagram supplied with your machine CHM509S CHM509S A B C ...

Page 24: ...y jumper configuration at H14 on the AP1 Output Board incorrect Use capacity information on schematic to select correct jumper Refer to Abnormal Conditions Schematic Yes Check pressure hose connections to Empty level pressure switch Pressure transducer on AP1 output board Three connections on plastic T Is the pressure hose connected No Connect the pressure hoses No A CHM471S ...

Page 25: ... Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT Troubleshooting 23 F8343001 Abnormal Operation NOTE Refer to the wiring diagram supplied with your machine CHM510S CHM510S A ...

Page 26: ...Fails to Unlock at End of the Cycle Yes Is the solenoid mechanically bound Replace adjust solenoid as necessary Is there continuity through low level pressure switch Yes Unless the machine is rotating the control should open the door No Is there water in the machine Yes Troubleshoot the drain No Troubleshoot the AP1 Output Board No B A CHM484S ...

Page 27: ...right Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT Troubleshooting 25 F8343001 Door Fails to Unlock at End of fhe Cycle NOTE Refer to the wiring diagram supplied with your machine CHM504S CHM504S A B ...

Page 28: ... drain valve as necessary No Is the machine slow to fill Yes Check water pressure and or check for clogged screens in fill hoses Check level switch and associated hoses for obstructions or leaks Repair replace as necessary If equipped with heat is it taking too long to heat If VFD machine are there load balance issues Troubleshoot heat output circuit Yes No No No Ensure machine is loaded properly ...

Page 29: ...LCK LED and MAIN PWR LED are lit on AP1 Output Board B No Determine why SQ1 door closed and SQ2 door locked are not closing Adjust switches as necessary Yes A C Yes Is there 220VAC between fuses F1 F3 and F4 to F2 Check to see if 220V is present at outputs Check output LEDs and output connectors H2 H5 H7 on AP1 Output Board Check voltage at load No Main power relay or interlock relay on AP1 Output...

Page 30: ...Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT Troubleshooting F8343001 28 No Outputs Sheet 1 of 2 NOTE Refer to the wiring diagram supplied with your machine CHM506S CHM506S B C C A C A ...

Page 31: ... Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT Troubleshooting 29 F8343001 No Outputs Sheet 2 of 2 NOTE Refer to the wiring diagram supplied with your machine CHM50 CHM500S B ...

Page 32: ...aundry items No Add or remove items as needed to ensure proper mix of items e g do not wash towels and sheets together Yes Are the anchor bolts and nuts properly torqued No Tighten all anchor bolts and nuts to correct torque specifications Refer to Installation Manual for specifications Yes Are the anchor bolts and nuts the correct size and grade No Replace all anchor bolts and nuts with correct s...

Page 33: ...to a flat level surface with the proper depth of concrete No Remove and re install washer extractor correctly Refer to Installation Manual for specifications Yes Are the front and rear bearings making excessive noise Yes Replace the bearings as needed No Lift up on the basket at the front of the tub Is there any up and down play that would indicate bearing wear Yes Replace the bearings as needed c...

Page 34: ...ternal Supplies A Is the ribbon cable between H10 on AP1 Output Board and RB1 on AP4 Auxiliary Output Supply Board connected and in good shape No Re connect ribbon cable or replace AP4 Auxillary Output Supply Board as necessary Yes A Ensure external supply wiring is correct Refer to the No External Supplies Schematic CHM493S ...

Page 35: ... Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT Troubleshooting 33 F8343001 No External Supplies NOTE Refer to the wiring diagram supplied with your machine CHM508S A ...

Page 36: ...ting F8343001 34 12 Machine Powers Up in Factory Test Mode CHM494S Machine Powers Up in Factory Test Mode Is jumper present at J23 Remove Jumper and move to J28 2 and J28 1 Yes Cycle Power If control powers up in Factory Test Mode replace AP2 Control Logic Board No A B CHM494S ...

Page 37: ... Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT Troubleshooting 35 F8343001 Please see following 2 pages for wiring diagram information ...

Page 38: ... Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT Troubleshooting F8343001 36 Machine Powers Up in Factory Test Mode Sheet 1 of 2 NOTE Refer to the wiring diagram supplied with your machine CHM505S CHM505S A ...

Page 39: ... Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT Troubleshooting 37 F8343001 Machine Powers Up in Factory Test Mode Sheet 2 of 2 NOTE Refer to the wiring diagram supplied with your machine CHM509S CHM509S B ...

Page 40: ...eplace filter screens as necessary No Yes Is there voltage at appropriate fill valves Check voltage at fill valves Make sure correct water temperature connected to correct valve i e hose connected to hot water valve to hot water inlet hose connected to cold water valve to cold water inlet Yes No Is temperature selector switch operational refer to Machine Fills at Wrong Temperature Schematic Repair...

Page 41: ...Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT Troubleshooting 39 F8343001 Machine Fills at Wrong Temperature NOTE Refer to the wiring diagram supplied with your machine CHM506S CHM506S A ...

Page 42: ...ion with Drive Fault 80 Pound Models Only CHM488S No Rotation with Drive Fault C80 only Is there an active fault on the inverter drive No Refer to No Rotation Without Drive Fault 80 Pound Models only flowchart Yes Determine what the fault is and act accordingly Refer to Inverter Drive Supplement CHM488S ...

Page 43: ...e motor turning Yes Check that pulleys are engaged on shafts No Is the correct voltage present at the drive No Trace wires back to source to find where voltage is lost Yes Is the display active on the drive No Re check supply voltage at drive possible dead drive NOTE Contact Alliance Technical Support for further assistance Check H13 on AP1 Output Board and J16 plug Verify direction speed output L...

Page 44: ...Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT Troubleshooting F8343001 42 No Rotation without Drive Fault 80 Pound Models Only NOTE Refer to the wiring diagram supplied with your machine CHM509S CHM509S B A ...

Page 45: ... Is there voltage present at contactor coil Yes Repair replace contactor as necessary No 1 Check J16 connection 2 Refer to No Outputs flowchart Yes Is there proper voltage at L1 L2 and L3 at the line side of the contactor No Check wiring feeding contactor Is there voltage present on load side of contactor when contactor is pulled in No Repair replace contactor as necessary Yes Is there voltage get...

Page 46: ...resent at the drive terminals R L1 S L2 and T L3 No Correct voltage at the drive A Check H13 and J16 Check wiring between AP2 Control Logic Board and AP1 Output Board Repair replace as necessary Refer to Washer Extractor AC Adjustable Frequency Drive Supplement for further test information Is there an extract step programmed Add edit extract step in programming Yes No Are any of the drive output L...

Page 47: ... Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT Troubleshooting 45 F8343001 No Extract F speed Models NOTE Refer to the wiring diagram supplied with your machine CHM512S A ...

Page 48: ... T3 on contactor check motor and wiring to motor No A Is there 220VAC between H5 3 and H5 5 No Refer to No Outputs flowchart Yes Is there 220VAC on contactor coil No 1 Verify J16 plug is intact 2 Verify that there is continuity through NC contacts on FWD and REV contactors KM3 and KM4 and through the thermal protector on motor 3 Repair replace contactor coil as necessary Is there an extract step p...

Page 49: ... Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT Troubleshooting 47 F8343001 No Extract 2 Speed Models NOTE Refer to the wiring diagram supplied with your machine C CHM508S A ...

Page 50: ...water in the machine Yes Refer to Machine Does Not Fill with Water flowchart No Is there 220V at H7 2 and H7 5 when the heater output is on Yes Refer to No Outputs flowchart No For Steam Machines 1 Check wiring at J14 2 Check steam valve coil For Electric Heat Machines 1 Check wiring at J14 and J5 2 Check electric heat contactor coil s 4 Check voltage at heater elements Yes CHM479S Turn DIP Switch...

Page 51: ... 20 Can t Access Programming CHM495S Can t Access Programming Is there alternately 5VDC and less than 1VDC at H3 11 to H3 2 when access panel switch is operated Replace AP2 Control Logic Board Yes Inspect wiring and switch for proper function Repair replace either as necessary No B A CHM495S ...

Page 52: ... Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT Troubleshooting F8343001 50 Can t Access Programming NOTE Refer to the wiring diagram supplied with your machine CHM505S CHM505S A B ...

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