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20

th

Mar, ’20 

(V1.6)

PRODUCT BOOK

Essential Information for Certified Installers

RESU HV

Summary of Contents for RESU HV

Page 1: ...20th Mar 20 V1 6 PRODUCT BOOK Essential Information for Certified Installers RESU HV ...

Page 2: ...ang RESU HV Compatible Inverter List updated to ver1 5 Expansion Pack Installation Manual_ Two Battery Configuration added RESU Pack System Checks Check Fuse Instruction added Version1 6 2020 03 20 Jenny Hwang Span IO LG Chem Partnership Newsletter updated RESU HV Compatible Inverter List updated to ver1 6 RESU10H Data Sheet updated to ver5 0 Important Reminder regarding Prevention of Remote F W U...

Page 3: ... However the product specifications are subject to change without prior notice If changes occur LG Chem will make the updated product guide available to our RESU Partners Please note that LG Chem battery products may not be warranted unless 1 Installed by Certified Installer 2 Serial number is registered on ESS Partner Portal www lghomebattery com About this product guide 3 70 ...

Page 4: ...HV RESU10H Type R Secondary 2 2 Two Battery Configuration 50 56 2 RESU Service Improvements 07 Appendix 3 RESU HV Battery Voltage Fuse Check Manual 3 1 RESU Pack Voltage Checks 3 2 RESU Pack Fuse Checks 60 64 4 1 RESU HV Forced Charging Process 4 2 RESU HV Forced Charging Manual and Precaution 65 66 Appendix 4 RESU HV Type R Forced Charging Guideline 70 5 1 RESU HV Deep Discharge Issue Solved 69 A...

Page 5: ...available from any other offering that customers can access Energy Monitoring Span gives customers a way to monitor home loads solar RESU energy storage and EV charging all in the same place Intuitive Controls Span goes beyond monitoring with intuitive energy controls for home loads battery and solar Optimized Battery Power Span enables intelligent load balancing based on home loads and customer p...

Page 6: ... time consuming re wires Improved installation speed The Span panel includes a grid disconnect and autotransformer streamlining LG Chem RESU installations and helping you get to more projects Get LG Chem Span Visit the RESU resource page or www span io lgchem Contact Linh Tran LG Chem RESU Director of Sales at ltran lgchem com Contact Span at sales span io The combined products are available to or...

Page 7: ...in Michigan which will remain in operation Your first point of contact will be LG Chem LG Chem is also adding a Customer Service Support Specialist to the RESU Team in an effort to increase our increase our post sales support for our RESU partners 2 RMA Process Improvements The RESU RMA Process has changed to include reimbursements for labor 250 per RMA in addition to shipping costs These reimburs...

Page 8: ...and may attempt to shut down or reset the battery system The blinking red LED blinking is not a real fault situation it is a normal firmware update process If the battery is turned off or reset during firmware update the battery cannot recover and action must be taken by an LG Chem Technician Therefore please do not turn off or reset the battery during firmware update Please wait until the firmwar...

Page 9: ...se of RESU10H Charge Discharge Power is limited to 3 5kW SUN2000 7 6KTL USL0 NA SUN2000 9KTL USL0 NA SUN2000 10KTL USL0 NA SUN2000 11 4KTL USL0 NA Can use in Back up Mode only with PV in operation under rated power RHI 1P5K HVES 5G RHI 1P6K HVES 5G RHI 1P7K HVES 5G RHI 1P7 6K HVES 5G RHI 1P8K HVES 5G RHI 1P9K HVES 5G RHI 1P10K HVES 5G V040006 Can use in Back up Mode Exclusively can use in Off Grid...

Page 10: ... 1 Weight 97 kg 214lbs 5 Datasheet 569mm 22 1 569 660mm 26 0 53mm 2 1 Features Emergency Power Back up Compact size and space saving Wide range of inverters available for matching Wall mounting installation Proven safety and 10 year warranty 5 1 1 RESU10H_ Type R v5 0 5 1 RESU HV 400V 10 70 ...

Page 11: ...e Max Voltage 520 V DC Max Charge Discharge Current 11 9A 420V 14 3A 350V Max Charge Discharge Power 2 5kW Peak Power only discharging 3 7kW for 10 sec Peak Current only discharging 18 9A 370V for 10 sec Communication Interface RS485 DC Disconnect Circuit Breaker 25A 600V rating Connection Method Spring Type Connector User interface LEDs for Normal and Fault operation Operating Conditions Installa...

Page 12: ... 8 1 Weight 97 kg 214lbs 5 Datasheet 569mm 22 1 569 660mm 26 0 53mm 2 1 Features Emergency Power Back up Compact size and space saving Matched with SMA Sunny Boy Storage models Wall mounting installation Proven safety and 10 year warranty 5 1 2 RESU10H_ Type C v5 0 5 1 RESU HV 400V 12 70 ...

Page 13: ... 45 C Operating Temperature Recommended 59 to 86 F 15 to 30 C Storage Temperature 22 to 131 F 30 to 55 C Humidity 5 to 95 Altitude Max 6 562ft 2 000m Cooling Strategy Natural Convection Noise Emission 40 dBA Certification Safety Cell UL1642 Battery Pack UL1973 CE RCM TUV IEC 62619 Emissions FCC Hazardous Materials Classification Class 9 Transportation UN38 3 UNDOT Test Conditions Temperature 25 C ...

Page 14: ...Appendix 1 Installation Manual 14 70 1 1 RESU HV RESU 10H Type R ...

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Page 45: ...ack Step 2 Turn ON the circuit breaker AUX switch Step 3 Check the connection of battery power cable whether it is properly connected Step 4 System Reboot Turn the circuit breaker AUX switch off and on Error code 30 BMS Internal Fault Abnormal status of SOC Step 1 System Reboot Turn the circuit breaker AUX switch off and on Step 2 Retry to operate the battery system Error code 3 or 8 DCDC Converte...

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Page 50: ...Appendix 2 Expansion Pack Installation Manual 2 1 Installation Manual for RESU10H Type R Secondary 50 70 ...

Page 51: ...Appendix 2 Expansion Pack Installation Manual 2 1 Installation Manual for RESU10H Type R Secondary 51 70 ...

Page 52: ...Appendix 2 Expansion Pack Installation Manual 2 1 Installation Manual for RESU10H Type R Secondary 52 70 ...

Page 53: ...Appendix 2 Expansion Pack Installation Manual 2 1 Installation Manual for RESU10H Type R Secondary 53 70 ...

Page 54: ...Appendix 2 Expansion Pack Installation Manual 2 1 Installation Manual for RESU10H Type R Secondary 54 70 ...

Page 55: ...Appendix 2 Expansion Pack Installation Manual 2 1 Installation Manual for RESU10H Type R Secondary 55 70 ...

Page 56: ...Appendix 2 Expansion Pack Installation Manual 2 2 Two Battery Configuration 56 70 ...

Page 57: ...Appendix 2 Expansion Pack Installation Manual 2 2 Two Battery Configuration 57 70 ...

Page 58: ...Appendix 2 Expansion Pack Installation Manual 2 2 Two Battery Configuration 58 70 ...

Page 59: ...H pack voltage must remain above 84V in order to re main in operation or in the field 59 70 When certified installers check RESU battery pack voltage status to diagnose issue please follow LG Chem s guideline below Please contact LGCMI CS team before attempting to test the battery or fuse Tel 1 248 307 1800 x1887 Email CSNorthAmericaESS lgchem com Do Not Publish Appendix 3 RESU HV Battery Voltage ...

Page 60: ...o check the following The battery must be disconnected from the inverter Battery circuit breaker also the AUX power or DS switch is in OFF position 2 Wear Insulation gloves when disassembling the battery Warning Loosen 6 10mm bolts Disassemble the power cable plug in connector 60 70 RESU10H pack voltage must remain above 84V in order to re main in operation or in the field Do Not Publish Appendix ...

Page 61: ... connector from the DC DC converter 4 Determine if RESU has an AUX switch or applied Disconnect switch breaker After disconnecting power cable attach insulation tape on the power cable connector to prevent shorting Caution OR AUX Switch Applied Disconnect Switch 61 70 Do Not Publish Appendix 3 RESU HV Battery Voltage Fuse Check Manual 3 1 RESU Pack Voltage Checks ...

Page 62: ... in operation or in the field A Auxiliary Switch B Disconnect Switch PROBE SETUP set voltmeter to DC volts Use caution to avoid shorting when terminals are exposed Warning Negative probe at fuse Do Not Publish 62 70 Appendix 3 RESU HV Battery Voltage Fuse Check Manual 3 1 RESU Pack Voltage Checks ...

Page 63: ...k RESU battery pack voltage status to diagnose an issue please follow LG Chem s guideline below Please contact LGCMI CS team before trying testing the battery or fuse Tel 1 248 307 1800 x1887 Email CSNorthAmericaESS lgchem com Appendix 3 RESU HV Battery Voltage Fuse Check Manual 3 2 RESU Pack Fuse Checks ...

Page 64: ... After disconnecting power cable attach insulation tape on the power cable connector to prevent shorting Caution Do Not Publish 64 70 Appendix 3 RESU HV Battery Voltage Fuse Check Manual 3 2 RESU Pack Fuse Checks ...

Page 65: ...LG Chem confirms details and give guidelines on manual charging training 03 Installer completes manual charging training and gets certified 04 LG Chem gives guidelines on how to purchase the charger via ETS LGC Authorized Service Center 05 LG Chem supervises the use of the charger 06 Installer performs manual charging following LG Chem guidelines Resources LG Chem North America Customer Service De...

Page 66: ...rge the battery Reminder 1 The Battery DC DC Circuit Breaker must be turned OFF first and then importantly the AUX Power switch turned OFF second for any of the below cases immediately then contact your installer or LG Chem to resolve the fault Potential States where system must be turned off System not operating immediately after installation and commissioning test Battery DC DC Circuit Breaker C...

Page 67: ...low to prevent deep discharged battery We recommend contacting your certified RESU installer for guidance on how to turn off the AUX switch If a RESU installer is not immediately available the end customer shall follow the procedure How to turn off AUX POWER switch 1 Turn OFF the inverter and system AC DC isolators 2 Open the RESU front door by releasing the 2 child proof latches on the right hand...

Page 68: ...d the Voltage current controller of the charger shall be blocked to prevent potential safety concerns with wrong value setting Regional contact point of LG Chem Service We thank you for your support while we continue to improve our RESU support service Sincerely yours 30th of January 2019 LG Chem HQ ESS Customer Service Team Leader Yunseong Hwang HQ KOR Other Regions essservice lgchem com United S...

Page 69: ... C Deep Discharge Issue Solved based on manufacturing date RESU10H Type C May 2019 and forward BEFORE Aux switch located near circuit breaker AFTER Applied disconnect switch Disconnect switch automatically shuts off after 60 seconds when CB trips 69 70 Appendix 5 RESU HV HW Update 5 1 RESU HV Deep Discharge Issue Solved ...

Page 70: ...fy this if your RESU is approaching 180 days Mfr Date yy mm dd format DLT 1 RESU10H Type C SMA battery SEG 1 Primary RESU10H SolarEdge SEG 2 Secondary RESU10H SolarEdge The s n label is located behind the access door Take a photo of the s n label Do Not Publish Appendix 6 How to read RESU S N 70 70 ...

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