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Lenovo ThinkPad 390, Setup Manual

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Windows 2000 Professional for IBM ThinkPad Notebooks 

Setup and Technical Guide

 

 
 

Introduction

.............................................................................................................................................................3

 

Supported Windows 2000 Professional ThinkPad Models

.........................................................................5

 

APM -supported ThinkPad models:

..............................................................................................................7

 

ACPI-supported ThinkPad models:

..............................................................................................................8

 

Updating the ThinkPad system BIOS for Windows 2000

...........................................................................9

 

How to Update the System BIOS:

..................................................................................................................9

 

Building the System Program Service Diskette

.......................................................................... 10

 

Section 1:  Using the System Program Service Diskette

......................................................... 10

 

Section 2:  Using the System Program Service Diskette for ThinkPad 390, 390E, 
390X models

................................................................................................................................................ 11

 

Section 3:  Using the System Program Service Diskette for ThinkPad i Series models

........................................................................................................................................................................... 11

 

Section 4: Using the System Program Service Diskette for ThinkPad 240, 570, and 
570E models

................................................................................................................................................ 12

 

Updating the CD-ROM  drive firmware for Windows 2000

.................................................................... 13

 

Building the CD-ROM drive firmware update diskette

........................................................................ 13

 

Using the CD-ROM  drive firmware update diskette

............................................................................ 13

 

Installing or upgrading to Windows 2000 Professional

............................................................................. 15

 

Installing Windows 2000 Professional

........................................................................................................ 15

 

Upgrading to Windows 2000 Professional

..................................................................................................... 16

 

After installing or upgrade to Windows 2000 Professional

....................................................................... 20

 

Setting LCD display resolution and color depth on APM-supported ThinkPad models

............. 20

 

Installing Advanced Power Management under Windows 2000

......................................................... 21

 

Installing TrackPoint

 device driver for Windows 2000 (ThinkPad APM model 

only)

................................................................................................................................................................ 22

 

Installing IBM device drivers for Windows 2000

........................................................................... 23

 

IBM ThinkPad Configuration Utility and Notebook Manager

........................................... 24

 

Installing the IBM Easy Launch Buttons for Windows 2000 (ThinkPad i Series 
models)

.......................................................................................................................................................... 27

 

Installing ThinkPad LT Modem update for Windows 2000 (ThinkPad models 570, 
570E, and 600X)

........................................................................................................................................ 28

 

Installing the IBM Mwave DSP Audio and Telephony for Windows 2000 (ThinkPad 760XD 
and 765D models)

......................................................................................................................................... 29

 

Installing the Mwave DSP MIDI software for Windows 2000 (ThinkPad models 
760XD and 765D)

..................................................................................................................................... 31

 

Installing the IBM DVD hardware decoder device dr iver for Windows 2000 
(ThinkPad 770, 770ED, 770X, and 770Z models)

...................................................................... 32

 

Installing ThinkPad ACP Modem update for Windows 2000 (ThinkPad 600, 600E, 
and 770 Series models)

........................................................................................................................... 34

 

ThinkPad Windows 2000 application software

............................................................................... 35

 

Mediamatics DVDExpress DVD Player upgrade for Windows 2000

............................................ 35

 

Installing DVDExpress on your ThinkPad for Windows 2000

....................................................... 35

 

Installing the ThinkPad AudioRack32 for Windows 2000 (ThinkPad i Series 2126 
model)

.................................................................................................................................................................37

 

General Technical Information

........................................................................................................................ 38

 

Using docking stations and port replicators with ACPI-supported ThinkPad models

.38

 

Tips for docking station support on ACPI ThinkPad computers:

................................................. 41

 

Using docking stations or port replicators with APM-supported ThinkPad models

..... 43

 

Tips for docking station and port replicator support on APM -supported ThinkPad 
computers:

..................................................................................................................................................... 44

 

Hot and Warm swapping support for ACPI-supported ThinkPad models

....................... 45

 

UltraBay II Device swapping on ThinkPad 770E, 770X, & 770Z:

................................................. 46

 

Summary of Contents for ThinkPad 390

Page 1: ...PM model only 22 Installing IBM device drivers for Windows 2000 23 IBM ThinkPad Configuration Utility and Notebook Manager 24 Installing the IBM Easy Launch Buttons for Windows 2000 ThinkPad i Series models 27 Installing ThinkPad LT Modem update for Windows 2000 ThinkPad models 570 570E and 600X 28 Installing the IBM Mwave DSP Audio and Telephony for Windows 2000 ThinkPad 760XD and 765D models 29 ...

Page 2: ...ndby 57 1 9 After computer returns from Hibernation mode both the CRT and LCD monitor are active cannot keep the previous display condition 57 1 10 Remaining battery capacity appears as unknown after removing and re inserting battery dev ice 58 2 Docking Station and Power Management 59 2 1 Cannot use password protected hard drive if hard disk drive is located in the docking station 59 2 2 ISA add ...

Page 3: ... Windows 2000 67 7 4 Cannot enable multi monitor support using my PCI display adapter while running Windows 2000 67 8 Communication 68 8 1 After upgrading from Windows 95 or Windows 98 a Wireless connection cannot be established using the IBM Infrared device 68 9 Upgrade and installation Issues 69 9 1 While upgrading from a Windows 98 preload the system hangs at the first restart 69 10 Miscellaneo...

Page 4: ...io and Telephony device drivers for Windows 2000 Also download the Mwave MIDI samples from the IBM Web site Pre setup Back up all data files and information on the computer before starting clean install Decide if dual startup configuration is desired CreateStartup diskettes for non bootable CD ROM drives or external CD ROM drives Verifyspace on hard disk drive o Partition is at least 2 GB in size ...

Page 5: ... on the Windows 2000 Professional CD Windows 2000 supports two types of Power Management Advanced Power Management APM Advanced Configuration and Power Interface ACPI Each ThinkPad model will be designated as either an APM or ACPI supported computer under Windows 2000 The type of power management your ThinkPad model supports will determine the overall power consumption controls and Plug and Play c...

Page 6: ...erface 600 600E 600X X ThinkPad 760 765 Series models ThinkPad Model Advanced Power Management Advanced Configuration and Power Interface 760XD 760XL X 765D 765L X ThinkPad 770 Series models ThinkPad Model Advanced Power Management Advanced Configuration and Power Interface 770 X 770E ED 770X 770Z X ThinkPad i Series 26xx models ThinkPad Model Advanced Power Management Advanced Configuration and P...

Page 7: ...ake On LAN is not supported please see note below Wakeup from scheduled tasks set by the scheduler is not supported please see note below Dynamic Plug and Play support is limited Dynamic Plug and Play for PC Cards CardBus and USB devices are supported Hot and warm device swapping for swappable bay devices are not supported Only cold swapping is supported for devices that use the swappable bay the ...

Page 8: ...evice detection and configuration for Plug and Play display and monitor devices ACPI functionality and support under Windows 2000 is highly integrated with the system BIOS version used on your ThinkPad model In order to take full advantage of Windows 2000 power management and Plug and Play support you must first updated the system BIOS on your ThinkPad before upgrading or installing Windows 2000 I...

Page 9: ... 99 385X 385XD 300 MHz IFET19WW 12 06 99 560E HRET22WW 12 01 99 560X I8ET35WW 12 17 99 760XD 765D 9385 XGA HXET60WW 12 09 99 765D 765L HXET60WW 12 09 99 770 IDET36WW 09 17 99 i Series 2611 4x0 4x1 IKB120WW V1 08 10 29 99 i Series 2611 4x2 5x2 IQB120WW R01 A3e 10 29 99 ACPI supported ThinkPad models ThinkPad Model BIOS Name Version BIOS Date 240 IRET54WW 3 05 00 11 26 99 380Z IGET30WW 09 04 99 390 ...

Page 10: ...on how to update your ThinkPad BIOS After creating the System Program Service Diskette follow the instructions listed below Note You need an AC adapter and a fully charged battery pack to update the BIOS If your computer is attached to a port replicator docking station or PC Card Enabler turn off your computer and detach it before proceeding Warning Do not turn off or suspend your computer until t...

Page 11: ...GHT HAVE TO BE REPLACED After the BIOS update perform the following steps to make the changes effective 5 Turn on your computer and press F1 to enter the IBM BIOS Setup Utility 6 If the computer presents a password prompt type in the correct password 7 Press the F9 key Select Yes in the Setup Confirmation window to load the default configuration 8 Press the F10 key Select Yes in the Setup Confirma...

Page 12: ...drive then turn on the computer 4 Select Read this first from the menu and carefully read the information that appears 5 Press Esc to return to the menu 6 Select Update system program by using the arrow key and press ENTER Follow the instructions on the screen Warning Do not turn off your computer until the update has completed IF YOU TURN OFF YOUR COMPUTER WHILE THE UPDATE IS STILL IN PROGRESS TH...

Page 13: ... drive 2 From the ThinkPad support Web site download the CD ROM firmware update file to the temporary directory on your computer hard drive 3 Insert a blank formatted disk into the diskette drive 4 Click Start Run 5 Type C temp_directory LOADDSKF EXE cdfwdec28 dsk A where C temp_directory is the location of where downloaded the update file from the Web and A is the drive letter assigned to your co...

Page 14: ...7 Your computer with its CD ROM will now be ready to upgrade or install Windows 2000 ...

Page 15: ... drive you will need to use a startup diskette to begin the installation You need to create the Setup start up disks from the boot disk image files included on the Windows 2000 Professional CD You will need four blank formatted high density diskettes To create the Setup boot diskettes follow these instructions 1 Turn on your computer and begin a DOS Command prompt session 2 Insert the Windows 2000...

Page 16: ...nstalled Currently the OS 2 Boot Manager is not supported under Windows 2000 If your computer does not meet these requirements you will not be able to upgrade to Windows 2000 Professional You will need to re configure your hard disk drive and install Windows 2000 Professional Caution If you are planning to upgrade to Windows 2000 Professional be cautious of the fact that if the Setup fails during ...

Page 17: ...ows 98 Modem Ring for Windows 98 AudioRack for Windows 98 Y Station for Windows 98 Swap Master driver for Windows 95 98 Combo Bay Warm Swap driver for Windows 95 98 APM Support Diskette for Windows NT 4 0 Also some preloaded applications that came with the IBM ThinkPad computer and Windows 95 Windows 98 and Windows NT 4 0 will not work with Windows 2000 It s suggested that you contact the applicat...

Page 18: ...0 MBE National Golf Course versions 10 52297 1 00 Net Meeting versions 2 0 2 1 Netfinity versions 3 0 4 0 5 0 5 10 Netscape Communicator version 5 01 05431 Norton Mobile Essentials versions 0 95 2 0 Norton AntiVirus versions 5 0 5 01 00 5 01 NAV98 Lotus Organizer versions 2 1 2 11 PC Data Vaulting version 3 0 PC Doctor DOS version 2 0x PCN versions 1 6 719 2 0 1737 Prodigy version 14505 Quicken ve...

Page 19: ...e or uninstall device drivers and applications If you choose not to uninstall the listed device drivers they will be automatically disabled by the Windows 2000 Setup program during the upgrade process To upgrade your computer from Windows 95 Windows 98 or Windows NT 4 0 follow these instructions 1 Turn on your computer and logon into the current Windows operating system with an internal or externa...

Page 20: ...anually adjust these settings for the LCD screen This requirement applies to the following APM ThinkPad models ThinkPad 560E 560X ThinkPad 380E 380ED 385E 380X 385X 385XD ThinkPad 760XD 760XL ThinkPad 765D 765L ThinkPad 770 ThinkPad i Series 2611 To set your computer LCD display resolution and color depth to its optimized settings follow these instructions 1 Turn on your computer and then logon to...

Page 21: ...ter and then logon to Windows2000 Professional with an Administrator user account 3 Click Start Settings Control Panel 4 Double click on the Power Optionsapplet After the Power Options Properties window opens click on the APM tab 5 Check the Enable Advanced Power Management support checkbox then click Apply 6 After the Found New Hardware wizard has detected the Microsoft APM Legacy Battery and rel...

Page 22: ...e Mouse applet then click on the Hardware tab 4 Highlight Microsoft PS 2 Mouse under Devices and click Properties This will open the Microsoft PS 2 Mouse Properties window 5 Click the Driver tab and then click Update Driver 6 Click Next at the welcome screen 7 Select Display a list of the known drivers option and then click Next 8 Click Show all hardware 9 In the Manufactures box select IBM Corpor...

Page 23: ...nd PC companions Select your ThinkPad family or model then click Downloadable files Look for device driver listings Below is a list of optional device drivers and utilities that can be installed on your computer that is running Windows 2000 Note that each device driver and utility is model specific IBM ThinkPad Configuration Utility for Win95 98 2000 ThinkPad 380 560 570 600 760 765 and 770 Series...

Page 24: ...te the downloaded ThinkPad Utility for Windows 2000 package and double click it to begin the extracting process to your system s hard drive 3 Click Start Run 4 Type C default_subdirectory SETUP EXE in the Open field where C is the letter of the drive where the files were extracted and default_subdirectory is the subdirectory where you extracted the files 5 Press ENTER after providing the correct p...

Page 25: ...he ThinkPad Configuration Utility under Windows 2000 1 Turn on your computer and then logon to Windows 2000 Professional with an Administrator user account 2 Locate the downloaded ThinkPad Configuration Utility for Windows 2000 package and double click it to extract the setup files to your system hard drive 3 Click Start Run 4 Type C default_subdirectory SETUP EXE in the Open field where C default...

Page 26: ...les to your hard drive 3 Click Start Run 4 Type C default_subdirectory SETUP EXE in the Open field where C default_subdirectory is the path to the files your extracted in the previous step 5 Press ENTER after providing the correct path 6 Click Next at the Welcome screen The Notebook Manager will be automatically installed to the C Program Files Notebook Manager folder For best results accept the d...

Page 27: ...low the instruction below to install the ThinkPad Easy Buttons Utility for Windows 2000 1 Turn on your computer and then logon to Windows 2000 Professional with an Administrator user account 2 Locate the downloaded Easy Launch Buttons for Windows 2000 package and double click to extract the setup files to your hard drive 3 Click Start Run 4 Type C default_subdirectory SETUP EXE in the Open field w...

Page 28: ...w for the Lucent Win Modem 6 Click the Driver tab and then click Update Driver 7 Click Next 8 Select the Search for a suitable driver option then click Next 9 Check the Specify a location checkbox and select Next 10 In the Copy manufacture s file from box type in the location of the drivers 11 Check Install one of the other drivers and then click Next 12 Select the Lucent Win Modem device provided...

Page 29: ... Open field where C subdirectory is the path where you extracted the files in step 2 5 Press ENTER after typing the correct path 6 When prompted click OK to restart your computer 7 Turn on your computer and logon to Windows 2000 Professional with an Administrator user account 8 The Found New Hardware Wizard window will open 9 Click Next 10 Click Search for a suitable driver for my device recommend...

Page 30: ... the IBM ThinkPad Data Fax Modem support any telephone answering machine or speakerphone functions A The ThinkPad Data Fax Modem does not support telephone answering machine or speakerphone functions under Windows2000 Q Does my installed FaxWorks application work under Windows 2000 A No The FaxWorks application will not function with the ThinkPad Data Fax Modem for Windows 2000 Windows 2000 includ...

Page 31: ...ed Mwave MIDI Sample Diskette 1 into the diskette drive 3 Click Start Run 4 Type A Setup exe in the Open field where A is the drive letter assigned to your diskette drive 5 Press Enter 6 Follow the instructions on the screen 7 When the MIDI installation completes set the preferred device for MIDI Music Playback to the Mwave MIDI Synthesizer To set the preferred follow these steps a Click Start Set...

Page 32: ...ter 2 Turn on your computer and then logon to Windows 2000 Professional with an Administrator user account 3 Click Start Settings Control Panel 4 Double click the System applet After the System Properties windows opens click the Hardware tab 5 Click Device Manager 6 Under Other devices double click Multimedia Controller device This will open the Properties window for the device 7 Click the Driver ...

Page 33: ...click the System applet After the System Properties window opens click the Hardware tab 4 Click Device Manager Expand the next to IDE ATA ATAPI controllers 5 Highlight the Secondary IDE Channel device and double click it to open its Properties window 6 Click the Advanced Settings tab 7 Under Device 0 locate the Transfer Mode list box and then select the DMA if available 8 Click OK 9 Click Yes to a...

Page 34: ...al Signal Processors and open the Properties window for the ThinkPad Digital Signal Processor 6 Click on the Driver tab then click Update Driver Click Next Select the Display a list of the known option then click Next 7 Click on Have Disk and at the Copy manufacture s file from box type in the location of where the drivers are located Click OK 8 Select the ThinkPad Digital Signal Processor device ...

Page 35: ...eed playing back DVDs requires almost 100 percent of the processor time If any critical timing software is used concurrently with the DVDExpress software response time will be degraded noticeably IBM has verified that the following ThinkPad models are capable of running the DVDExpress application under Windows 2000 at a processor speed less than 450 MHz without any noticeable performance degradati...

Page 36: ...ode for your computer s DVD ROM drive following these instructions below 1 Verify that the DVD ROM drive is installed on your ThinkPad computer 2 Click Start Settings Control Panel 3 Double click the System applet After the System Properties window opens click the Hardware tab 4 Click Device Manager Expand the next to IDE ATA ATAPI controllers 5 Highlight the Secondary IDE Channel device and doubl...

Page 37: ...the downloaded Easy Launch Buttons for Windows 2000 package and double click to extract the setup files to your hard drive 15 Click Start Run 16 Type C subdirectory SETUP EXE in the Open field where C subdirectory is the path where you extracted the files in the previous step 17 Press ENTER after typing the correct path 18 Click Next at the Welcome screen 19 The ThinkPad AudioRack32 will be instal...

Page 38: ...ter to a docking station or port replicator the system itself must to be in Standby mode Once in Standby mode the computer can then either be docked or undocked When the system unit is docked and in Standby mode the user can initiate warm undocking by pressing the hardware eject button or turning a hardware switch Windows 2000 will wake the systemfrom Standby and then eject the computer After the ...

Page 39: ... ü ü ü ü ü ü CardBus PC Card No support No support No support No support No support No support PCI card ü ü ü ü ü ü Gameport 3 ü ü ü ü ü ü SCSI device ü ü ü ü ü ü SelectaDock III IDE device 1 ü ü ü ü ü ü ISA card 2 ISA Plug and Play only on startup or restart No support No support ü No support No support ü 16 bit PC Card ü ü ü ü ü ü CardBus PC Card ü ü ü ü ü ü PCI card ü ü ü ü ü ü USB device ü ü ü...

Page 40: ...Hot Dock 570 models only Warm Dock Cold Dock Port Replicator with Advanced EtherJet Port 16 bit PC Card ü ü ü CardBus PC Card ü ü ü Ethernet port ü ü ü ...

Page 41: ...a supported feature while running Windows 2000 If devices are removed from your docked ThinkPad while either in Standby or Hibernation mode Windows 2000 will report a Device Surprise Removal warning message indicating what device was unexpectedly removed and was not properly stopped and removed by the operating system On the ThinkPad 570 and 570E Windows 2000 offers docking support and configurati...

Page 42: ...nterrupt from the CardBus card This is a permanent limitationdue to docking hardware design No such limitation exists on the SelectaDock III docking station when running Windows 2000 If you dock your ThinkPad to a SelectaDock II or SelectaDock III docking station the Crystal WDM Game Port device will be marked with a yellow exclamation point in the Device Manager menu Windows 2000 does this by des...

Page 43: ...dows 2000 Professional for APM supported ThinkPad models ThinkPad 760Xx and 765D L ThinkPad 770 Hot Dock Warm Dock Cold Dock Hot Dock Warm Dock Cold Dock SelectaDock II IDE device ü ü ISA card ISA Plug and Play only on startup or restart ü ü 16 bit PC Card ü ü CardBus PC Card Nosupport No support PCI card ü ü GamePort ü ü SCSI device ü ü SelectaDock III IDE device ü ü ISA ISA Plug and Play only on...

Page 44: ...ng when the system unit turned off Undocking or docking the computer from a docking station or port replicator while in Hibernation mode will produce unpredictable behavior when the system wakes up As with ACPI supported ThinkPad computers these unpredictable problems occur because the operating system assumes that the machine waking from Hibernation mode is still attached to the docking station o...

Page 45: ...nder Windows 2000 this operation must be initiated using the Unplug or eject hardware icon in the desktop Taskbar Hot swapping Under Windows 2000 you can perform a hot swap while the computer is running You can remove or insert an device from the swappable bay without turning off or placing the computer into Standby The user can safely swap in and out different devices from the swappable bay slot ...

Page 46: ...lever This LED will turn from a flashing green to off when the operating system has completed the device ejection To insert a device simply place the device into the UltraBay II slot and then close the release lever on the front side of the system unit After the lever is closed Windows 2000 will detect the device insertion load the necessary device drivers and properly configure the device Dependi...

Page 47: ... swap a device from the UltraslimBay under Windows 2000 you must first physically undock the UltraBase from the system unit This is due to the mechanical design of the system To undock the computer from the UltraBase click the Eject PC option located in the Start menu or press the eject request button located on the front side of the UltraBase unit After the system unit has been successfully undoc...

Page 48: ...user can then physically remove the device and insert another if desired This also applies when warm swapping and IDE hard disk drive A secondary battery pack located in the UltraBay FX slot can be warm swapped at any time For a secondary battery Windows 2000 does not offer a similar mechanism to eject the battery through the operating system as there is for a CD ROM and diskette combination drive...

Page 49: ...AN cards ATA cards and so on If the card is properly recognized and configured when inserted into the computer its driver will be loaded automatically by the operating system and you will not need to install another device driver If the card is recognized by Windows 2000 as an unknown device you will need to obtain a Windows 2000 supported device driver from the device s hardware manufacturer Chec...

Page 50: ... in a S1 sleep state Windows 2000 will wake the system from its sleep mode The S1 sleep state is categorized as the lowest level of Standby the processor is in power saving mode but the remaining devices on the system are either active or in a minimum device sleep state For the above mentioned ThinkPad models WOL capability from other sleeps states such as S3 Standby or S4 Hibernation are not supp...

Page 51: ...should happens with your ThinkPad computer disable the WOL feature of the NIC Then warm swapping will execute as expected ...

Page 52: ... are either active or in a minimum device sleep state USB wakeup capability from other sleep states such as S3 Standby or S4 Hibernation is not supported under Windows 2000 As described in the previous section Network devicesupport and Power management similar situations and limitations can exist when the global system sleep state is set to S1 when USB wakeup is enabled on ACPI supported ThinkPad ...

Page 53: ... releases of Windows 2000 USB wakeup is not supported on the IBM SelectaDock III docking station if the USB device is attached to the USB port located on the docking station If the USB device is attached to the USB port located on the system unit under this same physical docking configuration USB wakeup is supported USB wakeup is also supported if a USB device is attached to the USB port located o...

Page 54: ...t in display device must be configured as the primary display adapter in order for multi monitoring to function properly You will also need to set a BIOS setting on your ThinkPad computer to enable the multi monitor feature support This setting will set the internal display on your ThinkPad computer as the primary display adapter In order for the multi monitor feature to function properly this BIO...

Page 55: ...ase of Windows 2000 the number of display adapter cards that can support multi monitor capability will be limited Becausethe ThinkPad computer s internal display needs to be configured as the primary display device any PCI multi monitor card that has VGA mode must be disabled As of this writing few display manufacturers have video cards on which you can disable the VGA capability with a hardware j...

Page 56: ...TrackPoint device while system is returning from Standby If the keyboard or pointing device does malfunction place the computerback intoStandby andthen wake up the computer to recover 1 3 When system resumes from RTC wakeup with Prompt for Password enabled keyboard or mouse does not function afterwards Models ThinkPad 380E and ThinkPad 760 Series models Issue When system resumes from RTC configure...

Page 57: ...r installing the utility click Start Settings Control Panel 3 Double click thePower Optionsapplet After the Power Options Properties window opens click the Suspend Resume Options tab 4 Verify the Resume on incoming call is checked If not click this option 5 Click Apply 1 7 When the computer wakes up from Standby by Wake On Ring Wake On LAN or RTC resume the LCD display does not turn on Models All ...

Page 58: ...tion IBM plans to eventually update the BIOS to address this issue 1 10 Remaining battery capacity appears as unknown after removing and re inserting battery device Models ThinkPad models 570 Issue After the primary battery device is removed and then re inserted the remaining battery capacity registers as unknown Cause This is a current design limitation in the system BIOS Resolution IBM plans to ...

Page 59: ...lled 2 3 An IDE device installed on the docking station is not detected under Windows 2000 Models All ThinkPad 600 and ThinkPad 770 Series models Issue An IDE device installed on the docking station is not detected when your ThinkPad computer is docked to a SelectaDock III Cause Configuration problem set by the system BIOS Resolution To enable an IDE device on a SelectaDock III docking station fol...

Page 60: ...ckPoint pointerdevicedoes not function Cause This is by design of the computer hardware If the ThinkPad computer is turned on with an external pointer device attached to the docking station and the BIOS setting for the TrackPoint pointer device is enabled as auto disabled undocking the computer without the external pointing device results in the TrackPoint device being disabled The auto disable se...

Page 61: ...ter undocking the computer the Fn function key and AC DC power generated events might not function properly Models ThinkPadmodel570 Issue After undocking the computer the Fn function key and AC DC power generated events might not function properly Cause This problem is a known system BIOS issue Resolution If this should occur place the system into Standby from the Start menu then wake up the syste...

Page 62: ...Taskbar even if a PC Card CardBus device is present Models All ThinkPad models Issue After upgrading from Windows 95 the Unplug or Eject Hardware icon is not visible in the desktop Taskbareven when a PC Card CardBus device is installed on the system Cause If you turn off the PCMCIA applet in Windows 9x before upgrading to Windows 2000 the icon will be turned off by default Resolution If the Unplug...

Page 63: ...ot supported under Windows 2000 This type of action is referred to as Surprise Device Removal If the user should accidentally remove a PC Card CardBus device while their computer is in Standby or Hibernation mode the operating system does have the ability to make a smooth recovery after such an event occurs However for some PC Card CardBus devices surprise removal can cause the operating system to...

Page 64: ... the Audio tab 3 For the Preferred device setting under MIDI Music Playback change to ESS Solo FM Synthesizer 4 Click Apply Click OK to close the Sound and Multimedia Properties window 5 3 Volume control hot key is not synchronized with Windows 2000 Master Out volume control Models All ThinkPad models Issue When adjusting the volume control using the computer s hot key the Windows 2000 Master Out ...

Page 65: ...ster Out Volume Control Follow these instructions to adjust the microphone record level 1 Start your computer and logon to Windows 2000 Professional with an Administrator user account 2 Click Start Settings Control Panel 3 Double click theSounds and Multimediaapplet After the Sounds and Multimedia Properties window opens click the Audio tab 4 Under Sound Recording click Volume 5 In the Recording C...

Page 66: ...en though this setting can be modified to either IRQ 10 or 11 any changes do not carry over after restarting the system Cause Even though there s an option to set the PCI IRQ holder to 10 or 11 through theThinkPad Configuration Utility Windows 2000 resets this value to back to 9 when system reboots each time Changing the IRQ holder intentionally is interpreted by the operating system as a meaningl...

Page 67: ...f the window 3 Click Properties then on the Layout tab 4 Change the value of Height in Screen Buffer Size to 25 5 Click OK Select the Save properties for future windows with same title option and click OK 7 3 Dual display functionality is not supported under Windows 2000 Models ThinkPad 770X 770Z 600E and 600X models Issue Dual displaycapability is not supported while running Windows 2000 Cause Th...

Page 68: ...lled To install this component on your computer follow these instructions provide below 1 Start your computer and logon to Windows 2000 Professional with an Administrator user account 2 Click Start Settings Control Panel 3 Double click the Network and Dialup Connections applet After the Network and Dialup Connections window opens double clickthe Local Area Connectionicon 4 Click Properties then cl...

Page 69: ... time Cause The Norton Anti Virus software program is incompatible with Windows 2000 Resolution Before upgrading to Windows 2000 uninstall theNorton Anti Virus software from you system If you have already startedthe upgrade install without uninstalling the Norton anti virus and encounter a boot failure during the middle of Windows 2000 text mode Setup you can stillrestart into your previous operat...

Page 70: ... device at 4 Mbps from a computer running Windows 2000 to a computer running Windows 98 the file transfer fails Models All ThinkPad models Issue When transferring a file using the Infrared device at 4 Mbps from a computer running Windows 2000 to a computer running Windows 98 the file transfer fails Cause This is a Windows 98 problem Resolution If using the Infrared device to transfer files between...

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