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Landel Customer Support

Phone:  1-855-MAILBUG
Email: 

[email protected]

REV G-32 20

20

Congratulations on purchasing your new MailBug!

This User Manual contains many useful tips on how to use your MailBug.  So you 

may want to keep this manual handy as it contains a wealth of information on how 

to use the many features of your MailBug. 

Your MailBug must be configured before using it.  If you purchased your MailBug 

directly from Landel, then it may already be setup and configured for use prior to 

being shipped to you.  If you purchased it elsewhere, such as online, then it likely 

needs to be setup before you can use it.  If this is the case, please contact the 

MailBug Support Team at the phone number below and an agent will help you to 

set it up and select your email address.  

Customer Support:   1-855-MAILBUG  or  

1-855-624-5284  or

1-408-360-0490

If you have questions, comments, or just need help with your MailBug, you can 

get answers quickly and conveniently by contacting Customer Support either by 

calling the above number, or sending an email to:

[email protected]

MailBug

®

User Manual

My email address:

Summary of Contents for MailBug

Page 1: ...to being shipped to you If you purchased it elsewhere such as online then it likely needs to be setup before you can use it If this is the case please contact the MailBug Support Team at the phone num...

Page 2: ...tute another power source If you are unsure of the power supply in your home contact your local power company 8 Do not disassemble this product it could cause an electrical shock Opening or removing t...

Page 3: ...6 4 3 Composing Sending Email Messages 18 4 4 Deleting Email Messages 21 4 5 Email Address Book 22 4 6 Printing Email 25 5 Phone Book 28 6 Caller ID Calls List 30 7 Using Your MailBug to Access Online...

Page 4: ...email account created for you Sign up by calling Landel Customer Support and speaking with a customer service representative who will help you to select a user name and a password for your email acco...

Page 5: ...lephone wall jack that already has an existing telephone plugged into it You may also connect it directly to an unused telephone wall jack Connecting directly to an unused telephone wall jack n Take t...

Page 6: ...eatures are shown in the diagram below Notice it has several different types of keys and a LED status indicator light in the upper corner Note If you subscribe to Caller ID service your MailBug will d...

Page 7: ...indicates current status or special information n Rapid blinking means the telephone is ringing n Slow steady blinking means important status information is displayed on the screen Examples include ne...

Page 8: ...will see the idle screen Both of these screens are described in greater detail in a later section First you just need to get to the Setup screen 1 Get there from the idle screen by pressing the functi...

Page 9: ...me can be any name you like including nicknames hobbies or made up names as long as it is at least 2 characters but not more than 32 characters in length Most people choose some form of their first an...

Page 10: ...t you want MailBug to automatically check for new email n your privacy code Each of these menu options is described in the following paragraphs Username Email Address This line contains your complete...

Page 11: ...e an email message is sent or received MailBug needs to know in which time zone you live To do this type in the word from the list below that describes your location Enter If you live in Atlantic Atla...

Page 12: ...our local telephone company to determine what charges if any will apply to calls made by your MailBug to the Connect phone number that you selected If no local dial up access phone number is available...

Page 13: ...t The privacy feature is optional and should only be used when you have a very good reason to use it If you choose to use a privacy code and you forget it then you will no longer be able to view your...

Page 14: ...r MailBug From this list you may read compose or delete messages as well as access your personal email address book callS shows recent telephone calls you have received In order to use this feature yo...

Page 15: ...keys increases the display contrast Ctrl Shift and keys decreases the display contrast Voice Message Waiting Indication If you subscribe to voicemail service from your telephone company then your Mai...

Page 16: ...move the cursor use either the oval shaped scroll keys to the right of the screen or use the or arrow keys on the lower right hand corner of the keyboard Pressing the reaD Delete or mark function keys...

Page 17: ...the keyboard The upper right corner of the Email screen shows the current date and time which is automatically set whenever you connect to the network to send or check for email Along the bottom of t...

Page 18: ...en viewing emails that you have received not those that you have sent replY all only visible when the Ctrl key is held down Allows you to send a reply email to all of those addresses shown as recipien...

Page 19: ...e in sending messages to this person in the future When you have finished entering the nickname for this person press the DoNe key to be automatically returned to viewing the sender s message mark onl...

Page 20: ...esired address Make sure you include the colon A bcc is similar to the cc except that no one but you and the bcc recipient knows that they have gotten a copy of the message When you are finished with...

Page 21: ...age There are also other time saving editing commands that will make composing your message even easier Hold down the Ctrl key on the keyboard to invoke these commands Ctrl and keys Moves cursor one w...

Page 22: ...to the end of the current line Deleom only visible when the Ctrl key is held down Deletes all characters from the cursor to the end of the message This function key is useful when forwarding or replyi...

Page 23: ...isappear This means that you can simply press the Send key when you finish composing a message and then walk away your MailBug will make sure it gets sent If the Auto Connect feature is disabled you w...

Page 24: ...Email mailbox screen Press and hold down the Ctrl key and then use the uNDelete function key to retrieve your deleted message This returns you to the Email mailbox screen where the undeleted message...

Page 25: ...t only can you create new entries but you can also edit existing nicknames and addresses or remove old entries and all the entries will be sorted alphabetically Another way you can add to your Address...

Page 26: ...e address line 4 5 1 Starting a new message to someone already in your Address Book To select an email address from your Address Book and start a new email message to that address press the aDDreSS fu...

Page 27: ...he address BCC do the same as To but also add bcc in front of the address create make a new entry in the Email Address Book cHaNge make changes to edit an existing Address Book entry Delete remove ent...

Page 28: ...expensive As part of your MailBug email service you can send five pages FREE each month to any fax number in the US or Canada If you wish to send additional fax pages contact Landel Customer Service K...

Page 29: ...aracter including spaces The character is required and it separates the name of the recipient from the fax number of the recipient The fax number following the must contain exactly 10 digits Following...

Page 30: ...ppear in the fax Depending on system variables it can be from 1 to 15 minutes or so If the receiving fax machine is busy or unavailable the system will wait and then re try up to three times before gi...

Page 31: ...d and return to dialing 2 You can have your MailBug pause until you tell it to continue by inserting a question mark where the pause is to occur When your MailBug encounters this character it will sho...

Page 32: ...he date and time of the call along with the telephone number and name of the caller Note that the name delivered by the phone company with Caller ID is limited to 15 characters and always shows up as...

Page 33: ...be deleted to make room for the new call record at the bottom of the list To delete a specific call record use the scroll keys or the up down arrow keys to select the call record you wish to delete an...

Page 34: ...by using 11 digits 1 area code number then set it to 11 n If you cannot dial local calls this way and local calls require you to dial an area code but without the 1 in front then set it to 10 n If you...

Page 35: ...online until you press the HaNgup key or until it times out Going online with your MailBug is much easier and much faster than going online with a computer With the push of a single button you will b...

Page 36: ...means that you can access your MailBug email from any Internet enabled computer anywhere in the world You can access it from home while traveling from a friend s house from work from your hotel even f...

Page 37: ...art of your email address For example if your email address is jane sample mailbug com then your username is jane sample without the quotes Your password is the same one you chose when you set up your...

Page 38: ...aracters Text messages longer than 160 characters are broken up into parts and sent as separate text messages Sending a text messages from a cellphone to a MailBug is easy Just enter the MailBug email...

Page 39: ...when you want to send a text message Just select that person from your email address book and compose your text message Example Say you want to send text messages to Jennifer who uses AT T as her mobi...

Page 40: ...or purposes of printing them out on paper Landel is not responsible for messages addresses or phone numbers stored on MailBug units sent in for repair What we ask you to do Call Landel Customer Suppor...

Page 41: ...must give it to them The REN is useful when trying to determine the maximum number of devices you can connect to your telephone line and still have those devices ring when called In some but not all a...

Page 42: ...t M Shift Alt 4 Shift Alt Alt X Alt O Alt 5 Alt Shift Alt X Shift Alt O Shift Alt 5 Shift Alt Alt Z Alt P Alt 6 Alt Shift Alt Z Shift Alt P Shift Alt 6 Shift Alt Alt C Alt H Alt 7 Alt Shift Alt C Shif...

Page 43: ......

Page 44: ...Landel Customer Support Phone 1 855 MAILBUG Email support landel com REV G 32 2020...

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