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Portable Drive

User Manual

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Summary of Contents for Portable Drive

Page 1: ... Drive User Manual Click here to access an up to date online version of this document You will also find the most recent content as well as expandable illustrations easier navigation and search capability Model ...

Page 2: ...ws 6 Frequently asked questions All users Mac Launch LaCie Setup Assistant Mac Launch LaCie Setup Assistant Windows LaCie Setup Assistant steps Windows Mac Eject via Finder window Eject via Desktop Problem My file transfers are too slow Problem I have an older computer with USB 2 0 ports Problem I must use a USB hub for my USB devices Problem The provided USB cables are too short Problem I must pa...

Page 3: ... Windows Problem The hard drive icon does not appear on my desktop Problem The hard drive icon doesn t appear in Computer 18 18 18 ...

Page 4: ...information at LaCie customer support Box content LaCie Portable Drive USB 3 1 Gen 2 USB C cable USB 3 1 Gen 1 USB C to USB Type A cable compatible with Type A USB 2 0 and USB 3 0 ports Quick Install Guide Software LaCie Backup Assistant Minimum system requirements You can connect your LaCie device to a computer that meets the following minimum requirements Windows 7 or higher macOS 10 9 or higher...

Page 5: ...5 Portable Drive 3 29 17 ...

Page 6: ...the LaCie Portable Drive is USB 3 1 Gen 1 You can connect the Portable Drive to any USB C or USB Type A port but transfer rates vary See below for more details Cables Your LaCie hard drive is shipped with two cables for universal compatibility with all modern computers USB 3 1 Gen 2 USB C USB 3 1 Gen 1 USB C to USB Type A USB 3 0 and USB 2 0 For optimal transfer rates up to 5Gb s connect the LaCie...

Page 7: ... A cable Use the USB 3 1 USB C to USB Type A cable for compatibility with computers that do not have a USB C port The USB C end is connected to the LaCie hard drive and the Type A end is connected to the computer s USB 3 0 or USB 2 0 Type A port Hard drive performance is limited to USB 3 0 transfer rates when connected to a USB 3 0 port and USB 2 0 transfer rates when connected to a USB 2 0 port C...

Page 8: ...uter has a USB C port USB C to USB Type A USB 3 0 USB 2 0 use this cable if your computer does not have a USB C port Connect the cable to the USB C port on the LaCie Portable Drive and a USB port on your computer The image below shows a connection to a computer with a USB C port The image below shows a connection to a computer with a USB 3 0 2 0 Type A port STEP 2 LaCie Setup Assistant Note If the...

Page 9: ...aCie Setup Assistant Windows AutoPlay Windows AutoPlay may detect your LaCie hard drive as soon as it is connected to your computer If the AutoPlay window appears choose Open folder to view files using Windows Explorer and double click LaCie Setup Important info If you do not launch LaCie Setup Assistant or if you quit LaCie Setup Assistant after the formatting has begun your drive will not be rea...

Page 10: ...Manual access open the LACIE SETUP volume in a Windows Explorer window and double click LaCie Setup LaCie Setup Assistant steps 10 Portable Drive 3 29 17 ...

Page 11: ...stant formats the hard drive 5 Register your LaCie device 6 Choose the software utilities that you want to install Certain software utilities may begin to install before LaCie Setup Assistant has finished Follow the software utility installer before completing LaCie Setup Assistant If you do not install software utilities during this step you can return to LaCie Setup Assistant at any time 7 LaCie...

Page 12: ...hard drives exFAT generally compatible with Mac and Windows exFAT is not a journaled file system which means it can be more susceptible to data corruption when errors occur or the drive is not disconnected properly from the computer FAT32 compatible with Mac and Windows However FAT32 is a legacy file system designed for low capacity hard drives and it is not recommended for modern hard drives or o...

Page 13: ...on the computer 2 Select Go Utilities in the Finder menu bar 3 In the Utilities folder double click Disk Utility All connected storage devices partitions or disk images are displayed in the left column 4 Select the LaCie hard drive in the left column 5 Click the Erase tab 6 Choose a format from the drop down window 7 Enter a name for the volume 8 Click Erase and confirm your selection in the pop u...

Page 14: ...a Finder window 2 On the sidebar go to Devices to locate LaCie and click the eject symbol to the right of the drive name 3 Once the hard drive disappears from the sidebar or the Finder window closes you can disconnect the hard drive s cable from your Mac Eject via Desktop 1 Select the desktop icon for your hard drive and drag it to the Trash 2 When the hard drive s icon is no longer visible on you...

Page 15: ...ons arrow in the system tray to display all icons in the notification area 3 In the list of devices choose the device you want to remove Windows displays a notification when it is safe to remove the device 4 Disconnect the hard drive from the computer 15 Portable Drive 3 29 17 ...

Page 16: ...ansfer rates Q Are there other USB devices connected to the same port or hub A Disconnect other USB devices and see if the hard drive s performance improves Problem I have an older computer with USB 2 0 ports Q Will my hard drive s USB 3 1 Gen 1 port work with my computer s USB 2 0 port A Yes the cable end that plugs into the computer USB Type A is compatible with both USB 3 0 and USB 2 0 Make cer...

Page 17: ...here are many third party solutions for encryption However LaCie cannot guarantee them since we do not test third party applications Some versions of Windows have a built in utility called Bitlocker that can encrypt hard drives For more information about Bitlocker consult Microsoft s support documentation Problem I m receiving ﬁle transfer error messages Q Did you get an Error 50 message while cop...

Page 18: ...ve icon doesn t appear in Computer Q Is the hard drive listed in Device Manager A All drives appear in at least one place in Device Manager Go to Search to type Device Manager and then launch it Look in the Disk Drives section and if necessary click the plus sign to view the full list of devices If you re uncertain that your drive is listed safely unplug it and then reconnect it The entry that cha...

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