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LaCie 5big Network 2 

• DESIGN BY NEIL POULTON

 

Table of Contents

User Manual 

page 1

Table of Contents

1. Introduction................................................................................................................. 6

1.1.  Minimum System Requirements ...................................................................................................... 7

1.1.1.  Windows users ................................................................................................................. 7
1.1.2.  Mac Users ....................................................................................................................... 7
1.1.3.  Linux Users ...................................................................................................................... 7

1.2.  Box Content ................................................................................................................................. 8
1.3.  Views of the Drive ......................................................................................................................... 9

1.3.1.  Front View ....................................................................................................................... 9
1.3.2.  Rear View ........................................................................................................................ 9
1.3.3.  LED Behavior ................................................................................................................. 10

2.  Connecting to a Network .......................................................................................... 11

2.1.  STEP 1: Connect the Power Supply ............................................................................................... 12
2.2.  STEP 2: Connect the Ethernet Cable ............................................................................................. 13
2.3.  STEP 3: Connect using LaCie Network Assistant ............................................................................ 14
2.4.  STEP 4: Completing the Setup Wizard .......................................................................................... 16
2.5.  Power Button Functions ............................................................................................................... 17
2.6.  Assigning a Static IP Address ........................................................................................................ 18

3.  Accessing and Transferring Files ............................................................................... 19

3.1.  About Default Shares .................................................................................................................. 19
3.2.  Accessing Shares Using LaCie Network Assistant ........................................................................... 20

3.2.1.  Switching User................................................................................................................ 22
3.2.2.  Map Shares ................................................................................................................... 23

3.3.  Accessing Shares Using File Browser ............................................................................................. 24

3.3.1.  About the File Browser .................................................................................................... 24

3.4.  Accessing Shares via FTP ............................................................................................................. 25
3.5.  Accessing Shares through the Internet ........................................................................................... 26
3.6.  Multimedia Server ....................................................................................................................... 27
3.7.  iTunes Music Server .................................................................................................................... 28
3.8.  About iSCSIShare ........................................................................................................................ 29

3.8.1.  iSCSIShare: Advanced .................................................................................................... 29

4.  Administering Your LaCie 5big Network 2 ................................................................ 30

4.1.  Dashboard: Accessing ................................................................................................................. 31
4.2.  Dashboard: Welcome Page ......................................................................................................... 32
4.3.  Dashboard: Navigation ............................................................................................................... 32
4.4.  Dashboard: Logging Out ............................................................................................................ 32
4.5.  Dashboard: Restart/Shutdown ...................................................................................................... 32
4.6.  Dashboard: General Settings ....................................................................................................... 33

4.6.1.  Active Directory .............................................................................................................. 34

4.7.  Dashboard: Users ....................................................................................................................... 35

4.7.1.  Adding a New User ........................................................................................................ 35
4.7.2.  Deleting a User .............................................................................................................. 36
4.7.3.  Editing a User ................................................................................................................ 36

4.8.  Dashboard: Groups .................................................................................................................... 37

4.8.1.  Adding New Group ........................................................................................................ 37
4.8.2.  Editing a Group ............................................................................................................. 37
4.8.3.  Deleting a Group ........................................................................................................... 38
4.8.4.  Adding/Removing Users from a Group ............................................................................. 38

4.9.  Dashboard: Shares ..................................................................................................................... 39

Summary of Contents for 301424U - 10 TB 5big Network Hard Drive

Page 1: ... Shares Using LaCie Network Assistant 20 3 2 1 Switching User 22 3 2 2 Map Shares 23 3 3 Accessing Shares Using File Browser 24 3 3 1 About the File Browser 24 3 4 Accessing Shares via FTP 25 3 5 Accessing Shares through the Internet 26 3 6 Multimedia Server 27 3 7 iTunes Music Server 28 3 8 About iSCSIShare 29 3 8 1 iSCSIShare Advanced 29 4 Administering Your LaCie 5big Network 2 30 4 1 Dashboard...

Page 2: ...n Events 48 4 14 Dashboard Download 49 4 14 1 Download Page Settings 49 4 15 Dashboard Copy 50 4 15 1 Creating a Backup Job 50 4 16 Dashboard External Ports 51 4 16 1 Connecting an External Hard Drive 52 4 17 Dashboard RAID 53 4 17 1 Modify RAID Mode 53 4 17 2 About RAID Modes 54 4 17 3 Installing a New Disk 56 4 18 Update Product Software 57 4 18 1 Method 1 Auto Update 57 4 18 2 Method 2 Update w...

Page 3: ...document or from the use of the information contained herein LaCie reserves the right to make changes or revisions in the product design or the product manual without reservation and without obligation to notify any person of such revisions and changes Canada Compliance Statement This Class A digital apparatus meets all requirements of the Canadian Interfer ence Causing Equipment Regulations ROHS ...

Page 4: ...g Net work 2 to temperatures outside the range of 5 C to 35 C 41 F to 95 F or to operational humidity beyond 5 80 non condensing or non operating humidity beyond 10 90 non condensing Doing so may damage the LaCie 5big Net work 2 or disfigure its casing Avoid placing your LaCie 5big Network 2 near a source of heat or exposing it to sunlight even through a win dow Inversely placing your LaCie 5big N...

Page 5: ...nts brought to the product during its lifetime may cause discrepancies between the information and screenshots in the manual and the actual user experience CAUTION Modifications not authorized by the manufacturer may void the user s authority to operate this device CAUTION A shielded type power cord is required in order to meet FCC emission limits and also to prevent interference to the nearby rad...

Page 6: ...nd backup needs of small offices the LaCie 5big Network 2 represents the new generation of shared storage with security To navigate this manual use the PDF bookmarks or consult the table of contents For quick access to important sections see the Quick Links box below Quick Links Click a topic Connecting to a Network Accessing and Transferring Files Administering Your LaCie 5big Network 2 ...

Page 7: ... 10 5 and 10 6 Minimum free disk space 600MB recommended Web browsers Internet Explorer 7 0 Firefox 3 0 Safari 3 0 or Chrome 2 0 or higher 1 1 3 Linux Users Computer with an Ethernet network adapter Linux 2 6 or later Minimum free disk space 600MB recommended Web browsers Internet Explorer 7 0 Firefox 3 0 Safari 3 0 or Chrome 2 0 or higher IMPORTANT INFO The LaCie 5big Network 2 s performance can ...

Page 8: ...ly 4 Disk drawer key 5 Utilities CD ROM with software and User Manual 6 Quick Install Guide IMPORTANT INFO Please save your packaging In the event that the drive should need to be repaired or serviced it must be returned in its original packaging Network Family Quick Install Guide 5big Network 2 Gigabit Ethernet 5 bay RAID Server DESIGN BY NEIL POULTON ...

Page 9: ...k activ ity unless you turn it off using the Dashboard the user interface and can also be configured to put it to sleep or wake it from sleep For details see 2 5 Power Button Functions and 4 12 Dashboard Eco Management 1 3 2 Rear View 1 2x USB 2 0 Expansion port 2 On Off 3 2x Gigabit Ethernet 4 Drive status LED 5 Drive tray handle 6 Drive lock 7 Power Connector 8 2x eSATA Expansion port Fig 01 Fig...

Page 10: ... drives are fully initial ized RAID synchronizing will cease once operation has concluded Solid blue Activity LED for working disk s Drive working read write Blinking blue red Activity LED for working disk s RAID is degraded data is intact but no longer protected from further failed disks Solid red in non functional disk s Blinking red Activity LED for working disk s Power supply has been cut but ...

Page 11: ...w to connect your hard drive to the network Follow these steps to getting your LaCie 5big Network 2 connected to your network 2 1 STEP 1 Connect the Power Supply 2 2 STEP 2 Connect the Ethernet Cable 2 3 STEP 3 Connect using LaCie Network Assistant 2 4 STEP 4 Completing the Setup Wizard 2 Connecting to a Network ...

Page 12: ...her power cable or power supply may cause damage to the device and void your warranty Always remove the AC adapter before transporting your LaCie drive Failure to remove the adapter may result in damage to your drive and will void your warranty TECHNICAL NOTE You may use your LaCie drive when in a for eign country thanks to its 100 240 Volt power supply To be able to use this feature you may need ...

Page 13: ...en begin blinking The drive is ready to be accessed once the blue LED has stopped blinking The product may take up to 3 minutes to boot Now move on to step 3 section 2 3 STEP 3 Connect using LaCie Network Assistant TECHNICAL NOTE Depending on your computer s Ethernet set tings you may be able to connect the 5big Network 2 directly to your computer using the Ethernet cable Gigabit Ethernet Cables A...

Page 14: ...its shares log in to the Dashboard user interface see 4 1 Dashboard Accessing or configure its network settings TECHNICAL NOTE If you ve installed LNA before purchasing the 5big Network 2 make sure that you download and install the latest version from the LaCie website TECHNICAL NOTE If you can t do don t want to install LNA you can still access the Dashboard by typing http LaCie 5big Win dows htt...

Page 15: ... devices on your net work Fig 11 Mac Users Select LaCie Network Assistant in your Applications folder A Network Assistant icon will appear in the menu bar and the Assistant will automatically detect your LaCie 5big Net work 2 and any other LaCie storage devices on your net work 2 Click on the icon in the system tray Windows or menu bar Mac and select LaCie 5big Fig 12 The Dashboard will open in yo...

Page 16: ... with a hyphen and or an underscore IMPORTANT INFO If for whatever reason you do not complete the Setup Wizard the default login credentials will be admin admin b Time Configuration Select whether the time and date should be set manually or synchronized with a third party server Press the Test button to ensure synchronization is working When the time synchronization option is selected you can t mo...

Page 17: ...ing and holding the blue button b Alternatively if Deep Sleep Mode is enabled in Dashboard Eco Management by clicking the Shut Down button in the upper right hand corner of the Dashboard then Deep Sleep Mode Fig 14 Wake from sleep mode Press the blue button but do not hold it down To wake the drive from Deep Sleep Mode press the blue but ton or use the Wake on LAN function in the LaCie Network As ...

Page 18: ...ant 1 Make sure the LNA is installed on your computer see section 2 3 STEP 3 Connect using LaCie Network Assistant for details 2 Launch LaCie Network Assistant and open the Network settings tab Windows Users Select LaCie Network Assistant in Start Programs An Net work Assistant icon will appear in the system tray and Net work Assistant will automatically detect your LaCie 5big Network 2 and any ot...

Page 19: ...e following table sums up the differ ences between them Name Accessibility Login Availability Share Private accessible only to admin by default Password protected When connected to the network Ethernet and to networked computers Public Public accessible to any user on the network None When connected to the network Ethernet and to networked computers or UPnP DLNA certified players adapters if UPnP ...

Page 20: ... 3 2 1 Switching User To access shared folders 1 Launch LaCie Network Assistant Windows Users Select LaCie Network Assistant in Start Programs A Network Assistant icon will appear in the system tray Fig 17 and Net work Assistant will automatically detect your LaCie 5big Network 2 and any other storage devices on your network Fig 18 Mac Users Select LaCie Network Assistant in your Applications fold...

Page 21: ...AL NOTE Mac users If the share does not open in a Finder window simply navigate in the Finder to Network LaCie 5big Share name 4 Transfer files normally from your computer to the 5big Network 2 share IMPORTANT INFO If you wish to copy large amounts of data from the USBShare to another share LaCie recommends you use the File Browser 3 3 Accessing Shares Using File Browser instead of drag and drop u...

Page 22: ... the LaCie Net work Assistant Follow these steps 1 Click the LaCie Network Assistant icon in the Task Bar Win dows or Menu Bar Mac and select Configuration Window 2 Click on the Volumes tab and then click the authentication but ton Fig 20 3 When prompted enter you username and password Fig 21 4 Click OK Now when you click the LNA icon you should see a listing of shares accessible to the authentica...

Page 23: ...pping public ones so that you won t need to log out each time Windows Users 1 In an Explorer window in the menu bar select Tools and then Map Network Drive Fig 22 2 Select Share 3 Repeat process for other shares 4 You will then have access to your share from an Explorer window Mac Users 1 From the Apple icon in the menu bar select System Prefer ences Accounts Login Items 2 Drag the share s icon fr...

Page 24: ...t way to interact with files stored on the 5big Network 2 s shares whether the connection be through the local network or through the internet For details on remote connections see 3 5 Accessing Shares through the Internet The File Browser is composed of five parts Fig 25 1 Tool bar allows you to perform a range of functions such as changing the way files are displayed and uploading files to the 5...

Page 25: ...re level enable the service as described in sections 4 6 Dashboard General Settings and 4 9 Dashboard Shares To connect to the 5big Network 2 via FTP locally on the LAN enter in your browser s or FTP client s address field ftp IP address TECHNICAL NOTE See section 2 6 Assigning a Static IP Address for instructions on finding your 5big Network 2 s IP address Example ftp 192 168 10 149 OR ftp userna...

Page 26: ...work 2 through the internet For in formation on establishing the connection see 4 10 Dashboard Network Once connected it is easiest to access your files using the web browser based File Browser You can upload download and stream most types of multimedia files such as mp3 and flv For more information on the File Browser see 3 3 Accessing Shares Using File Browser ...

Page 27: ...to a Net work 2 Choose which share s will be available to DLNA UPnP devices then enable UPnP for that share on the 5big Network 2 Dash board see section 4 6 Dashboard General Settings Fig 27 3 Now you will be able to play files located on public shares on your 5big Network 2 on any other UPnP DLNA certified player adapter such as an XBox 360 Play Station 3 a DLNA mobile phone etc TECHNICAL NOTE If...

Page 28: ... Network 2 will be listed in this playlist Follow these steps 1 Make sure the 5big Network 2 is properly connected to your home network as described in section 2 Connecting to a Net work 2 Choose which share s will be available to DLNA UPnP devices then enable UPnP for that share on the 5big Network 2 Dash board see section 4 6 Dashboard General Settings Fig 27 3 Access the shared playlist in iTun...

Page 29: ...space Next format iSCSI share by clicking the Format button to the right of the iSCSI drive row TECHNICAL NOTE There is no maximum amount of the 5big Network 2 s storage you can allocated to iSCSIShare Next you need to install and configure an iSCSI client initiator from Microsoft Windows users or other third party vendor Refer to the vendor s documentation for details 3 8 1 iSCSIShare Advanced If...

Page 30: ...hen you log in as a registered user you will be able to administer your own account and manager the files located in the shares to which you have access This chapter consists of the following sections to help you navigate the Dashboard and configure your 5big Network 2 4 1 Dashboard Accessing 4 2 Dashboard Welcome Page 4 3 Dashboard Navigation 4 4 Dashboard Logging Out 4 6 Dashboard General Settin...

Page 31: ...s not open LaCie Network Assistant will open it for you Use a Browser 1 Open your Internet browser Firefox Internet Explorer Sa fari etc and type your LaCie 5big Network 2 s IP address or machine name by default LaCie 5big in the browser s URL web address field Fig 31 http IP address or http LaCie 5big Windows http lacie 5big local Mac NOTE The IP address of your LaCie 5big Network 2 can be found ...

Page 32: ...the file browser 4 3 Dashboard Navigation The Dashboard is made up of a central area surrounded by widgets or small boxes that represent the different pages that make up the Dashboard The widget displays a summary of the information con tained in the page For full information navigate to the page itself To navigate to a page click the widget below its title To minimize a widget click the X next to...

Page 33: ...ate settings Workgroup Modify the Windows workgroup name to set your 5big Network 2 to belong to a certain workgroup Domain See section 4 6 1 Active Directory TECHNICAL NOTE Mac users connected to a network with Win dows com puters can also access shares this way by selecting in the Finder Network Workgroup LaCie 5big where Work group is the name of the Windows workgroup Toggle Services Turn the v...

Page 34: ...are available to UPnP DLNA certified players adapters 4 6 1 Active Directory This feature allows you to join the 5big Network 2 to a Windows domain Once connected existing users passwords in the domain are respected by the 5big Network 2 and treated exactly as if they were created in the Dashboard You can use the Users page to as sign domain users access to the 5big Network 2 s shares To connect t...

Page 35: ...next to the page title Users ac counts 2 In the box that opens type in the username You may enter 4 to 20 characters using letters case sensitive numbers the hyphen and the underscore No other symbols punctuation or spaces may be used Do not begin or end with a hyphen and or an underscore password 4 to 20 characters confirm pass word and optional fields email address toggle administrator account F...

Page 36: ... Deleting a User 1 Click the gray x to the right of the user listing in the table 2 In the confirmation box click Delete Fig 41 4 7 3 Editing a User 1 Click on the text in any field in the user table to modify a value Fig 42 CAUTION Decreasing the capacity of a quota can cause data to be deleted Fig 41 Fig 42 ...

Page 37: ...ch the individual belongs the more permissible rights prevail For exam ple if a user has access to a share called Backup and she belongs to a group that does not have this access she will still have access to Backup see chart at right 4 8 1 Adding New Group To create a new group click the green plus sign then fill in the group name and description optional Fig 44 4 8 2 Editing a Group You can chan...

Page 38: ... does not delete users assigned to the group 4 8 4 Adding Removing Users from a Group To add or remove a user from a group click the edit icon to the right of the group s listing then select Manage users Fig 47 To add a user select him her in the Users column and click the add button To remove a user select the user in the Members column and click the remove button To select multiple items hold do...

Page 39: ...ional If you do not set a quota the size allocated to the share is unlimited until the drive is filled Then decide on whether the share will be public or private If you choose public all users and guests will have Read Write access to the share IMPORTANT INFO If you do not select the Public check box then no user will have access to the share until you assign access rights 4 9 2 Modifying a Share ...

Page 40: ...lect Manage Group Access Select a group in either the Read Write or Read Only box in the left hand column and click the add button To remove a group select the group in the right hand column and click the re move button To make a share private or public Click the edit icon to the right of the share listing then select either Change share to public or Change share to private 4 9 5 About Access Righ...

Page 41: ...ail over If you have a second Ethernet connec tion to your compliant router or hub you can choose either Load balancing to improve Ethernet performance or fail over to ensure that when one Ethernet link is broken physically or logically the backup connection will take over Automatic port forward If you want your 5big Network 2 to be ac cessible via the internet for remote access you need certain p...

Page 42: ...ashboard open the Network page and enter the ser vice provider username hostname and password you set up 5 Click Apply 6 From any internet connection open a web browser and type the hostname Fig 54 Your 5big Network 2 login page will open 4 10 2 Advanced Settings Proxy Configuration The 5big Network 2 can be configured to con nect to a proxy server Fill in the server URL port and optional authenti...

Page 43: ...a on the disk will be erased and the disk will be formatted Data on any USB or eSATA hard drive connected to the front port will not be affected To reformat 1 Click the FORMAT button 2 In the blue window that opens confirm by flicking the FORMAT button CAUTION Formatting will erase all the data on your drive but will not remove users or settings Make sure to back up all your data onto another volu...

Page 44: ...ng the front blue button To wake the drive from Deep Sleep Mode press the blue button or use the Wake on LAN function in the LaCie Network Assistant see 4 12 2 Wake on LAN IMPORTANT INFO If Deep Sleep Mode is enabled clicking the Shut Down button see below will cause the drive to enter Deep Sleep Mode and will NOT switch off the product IMPORTANT INFO When Sleep mode is activated all processes inc...

Page 45: ...cate power supply status If green power is being supplied through the power cable If gray power is not being supplied through the power cable On the right under the heading Battery threshold level you can choose a minimum percentage of battery power at which the 5big Network 2 will automatically enter stand by mode Below in the case that battery power is completely drain and the drive is automatic...

Page 46: ...m tray Windows or menu bar Mac and select Con figuration Window Select then copy the MAC address text Fig 60 2 Next click the LNA icon in your system tray Windows or menu bar Mac and select Wake Up a Device Fig 60 3 Paste the MAC address into the field and click Wake Up Subsequent use 1 Click the LNA icon in your system tray Windows or menu bar Mac and select Wake Up a Device Fig 60 2 Choose the N...

Page 47: ...notification If you toggle this box on when significant events occur with your 5big Network 2 the administrator will automatically be sent an email if he or she set an email address in the Users page if the drive has a connection to the internet and the SMTP configu ration has been set up See 4 13 1 Email Notification Events for more information Auto update To check for new Dashboard updates click...

Page 48: ...epending on download owner Backup When a backup error occurs Admin Temperature The product has remained at maximum temperature for at least one minute Admin Password recovery A user has recovered his her password Admin or user depending on who made the request RAID events A build has started or completed a spare is active or failed or a disk failed or disappeared Admin Fig 66 From 5big Network 2 0...

Page 49: ... take a few min utes to begin 4 14 1 Download Page Settings TECHNICAL NOTE The download manager is only available to administrators Below the list of downloads are several settings Fig 69 TCP Listening port Choose a router port through which the torrent service will operate Download limit rate Type a number here to restrict maximum down load rates Upload limit rate Type a number here to restrict m...

Page 50: ...Read Write privileges for that share or the share must be Public 4 15 1 Creating a Backup Job 1 Click the green plus sign to the right of the page title Jobs List Fig 71 2 Set a Source share what you want to back up in the left menu and a Destination share where you want to save the backup in the right menu 3 After a moment a message will appear saying that the backup has begun Fig 72 4 A message ...

Page 51: ...T NOTE For multi function printers only the print feature is supported If your printer has a scan feature for example it will not work when connected to the 5big Network 2 IMPORTANT INFO Only PostScript printers are supported If your printer does not display on this page it is likely that the printer does not support PostScript printing This is frequently the case with multi function and photo pri...

Page 52: ...o your home network 2 Turn on the external hard disk and connect its USB or eSATA cable to the USB port type A see Fig 74 on the LaCie 5big Network 2 Fig 74 3 In a few seconds the disk should appear as a share in LaCie Network Assistant and in the Dashboard To access the files on the hard disk connect to it like a regular shared folder as described in section 3 Accessing and Transferring Files con...

Page 53: ...alogue window CAUTION Changing the RAID mode destroys all data stored on the LaCie 5big If you have saved data on the drives back up data before following these steps TECHNICAL NOTE Before you change the RAID mode of the LaCie 5big familiarize yourself with the 5big s RAID modes See section 4 17 2 About RAID Modes Rebuild times The following chart shows the approximate time it takes to convert fro...

Page 54: ... is rebuilt onto the hot spare disk When a failed disk is replaced the replacement becomes the new hot spare No data is lost in the case of a single disk failure but if a second disk fails before the system can rebuild data to the hot spare all data in the array will be lost RAID6 In RAID 6 data is striped across all disks minimum of four and a two parity blocks for each data block p and q in Fig ...

Page 55: ...se that a disk fails CAUTION In a RAID0 array if one physical disk in the array fails the data of all disks becomes inaccessible because parts of the data have been written to all disks RAID1 RAID 1 is a secure RAID mode that is available if the 5big Network 2 has only two disks installed RAID 1 provides data safety since all data is written to each disk at the same time Fig 83 In the event of a s...

Page 56: ...LaCie 5big Network 2 drives may be hot Use caution when removing 1 Carefully insert the drive tray into an empty drive bay When the drive tray is most of the way in and you feel resistance press the drive tray handle firmly until you feel the drive snap into place and the drive tray handle is flush with the back of the 5big 2 Use drawer key to lock the drive 3 In the Dashboard RAID page you will s...

Page 57: ...product s Dashboard will check if updates are available and install them if you wish Alternatively if you prefer to update your drive manually or are on a restricted network you can accomplish this using LaCie Network Assistant 4 18 2 Method 2 Update with LaCie Network Assistant Software 1 Open Dashboard Support 2 In the Auto Update box click the gray downward facing arrow to check for a new updat...

Page 58: ...wer version make sure to uninstall previous versions 2 Download the latest software update for your product from here 3 Run LaCie Network Assistant 4 Go to Preferences and make sure IPConf Support is deactivated Fig 89 5 Select your product from the list on the left and click on the Update your NAS button Fig 90 Enter your admin username and password 6 Browse to and load the update package capsule...

Page 59: ... and so by default will be available only to the administrator 1 Make sure the product is turned OFF 2 Press and hold down the front button Without releasing the front button turn the product on by pressing the power switch on the rear of the product 3 The product will start up and the front LED will blink red and blue 4 When the front LED becomes solid red release the front button The LED should ...

Page 60: ...tion 6 1 LaCie Technical Support Contacts for details 5 1 System Log The system log allows you to review the type date time source and event ID of activities on the LaCie 5big Network 2 Additionally if you ever need help from LaCie technical support the log will be important For more information refer to chapter 4 13 Dashboard Support 5 2 Manual Updates LaCie strives to give you the most up to dat...

Page 61: ...ent supply of power Is the blue light on the front of the de vice flickering for an inordinate period of time If the blue light is flickering or will not turn on the power sup ply may be defective Please contact your LaCie reseller or LaCie Customer Support Did you follow the correct installation steps Review the installation steps 2 Connecting to a Network Are both ends of the Ethernet cable firm...

Page 62: ...d password and receive an error mes sage Is your password correct If you input an email address in the User page you can retrieve your password To do this click on the forgot my password link on the login page Follow the instructions to complete the retrieval I ve noticed a delay in access ing the shares Are you transferring multiple files simul taneously Access to a share can slow down during sim...

Page 63: ... running wait until RAID is built b No multiple downloads are running stop or wait until down load is finished c No multimedia database building disable Multimedia d No backups running stop or wait until backups are finished 3 Make sure all users are disconnected from the product not mandatory but could help and that no heavy data transfers are taking place simultaneously 4 Make sure the product i...

Page 64: ...erver IP address on the local network configuration because joining a domain is based on DNS resolution Verify the DNS IP on another computer on the same network as the LaCie product From this computer attempt to ping the DNS server 6 Dashboard Domain Configuration window settings Fig 95 a Enter the domain s Full Qualified Domain Name FQDN For example directory example domain com Active Directory ...

Page 65: ...e input to help with joining a Server Name is the Domain Controller Host Name b Server IP is the Domain Controller IP Fig 97 All the above points must be verified including the next section about configuring the AD to ensure correct Domain joining Any incorrect configuration can cause the connection to fail Fig 97 ...

Page 66: ...ess rights for the machine name such as who can log on to it You may also need to delete the machine name in order to reset the object in AD It may be necessary for the domain administrator to create a computer account in AD in the right container prior to joining the LaCie product in the domain with the computer account name being the product s machine name 3 There may be an issue when joining a ...

Page 67: ...tion Location 1 LaCie hard drive serial number Located on a sticker next to one of the product feet 2 Macintosh PC model Mac users Click on the Apple icon in the menu bar and select About This Mac Windows users Right click My Computer and select Properties General 3 Operating system version 4 Processor speed 5 Computer memory 6 The brands and models of other internal and external peripherals in st...

Page 68: ...lacie com ie contact LaCie Italy http www lacie com it contact Japan Elecom CO LTD http www lacie com jp contact LaCie Korea http www lacie com kr contact LaCie Latin America http www lacie com la contact LaCie Netherlands http www lacie com nl contact LaCie Norway http www lacie com no contact LaCie Portugal http www lacie com pt contact LaCie Singapore http www lacie com asia contact LaCie South...

Page 69: ...This warranty does not apply to consumable parts unless damage has occurred due to a defect in materials or workmanship to cosmetic damage including but not limited to scratches dents and broken plastic on ports to damage caused by use with non LaCie products to damage caused by accident abuse misuse flood fire earthquake or other external causes to damage caused by operating the product outside t...

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