La Crosse 2800 Series Frequently Asked Questions Manual Download

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La Crosse Technology Technical Support, Rev. 1.1

Page 1

2800 Series Frequently Asked Questions

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Hardware Display/Sensor Issues

Weather Station Factory Reset

Complete System Factory Reset

Batteries

Mounting Outdoor Sensors

Distance/Resistance

Thermohygro Sensor

Outdoor temperature shows dashes

Intermittent temperature and/or humidity

Outdoor temperature shows OFL (outside factory limits)

Outdoor temperature and/or humidity are inaccurate

Wind Sensor

Wind cups slow or not spinning

Wind cups or directional vane are broken

Wind direction works but speed is 0.00

Wind reading is dashes or intermittent

Wind reading is blank

Wind sensor shows OFL (outside factory limits)

Wind speed is inaccurate

Wind direction is dashes

Wind sensor is frozen

Rain Sensor

What are the 5 time interval boxes shown?

View 1-Hour, 24-hour, etc.

Set rain alarms manually on the display

Reset rain total

Rain count is not accurate

Display Functions

Program Menu

Summary of Contents for 2800 Series

Page 1: ...es Intermittent temperature and or humidity Outdoor temperature shows OFL outside factory limits Outdoor temperature and or humidity are inaccurate Wind Sensor Wind cups slow or not spinning Wind cups or directional vane are broken Wind direction works but speed is 0 00 Wind reading is dashes or intermittent Wind reading is blank Wind sensor shows OFL outside factory limits Wind speed is inaccurat...

Page 2: ...System Requirements HeavyWeather Pro Sync USB stick to display Why does USB stick require resync Weather station cannot be found Please start WV5 communication service History storage capacity High rain shows in software How to delete history data Export history data to Excel Upload data with Publisher HeavyWeather and a Mac Compatible 3rd party software La Crosse Alerts PC Software Remote Monitor...

Page 3: ...IES FROM THERMOHYGRO AND RAIN While the batteries are out of the display also remove the batteries from the Thermo hygro sensor and the Rain sensor GENTLY PRESS THE RESET BUTTON ON THE WIND SENSOR Cover the solar panel of the Wind sensor for 15 seconds and while covered gently press the reset button use the tool in the little hole on the bottom of the Wind sensor This should ensure the wind sensor...

Page 4: ...atteries into the display View all data on the display AVOID Transmitting antennas using PVC pipe unless electrical grade and other sources of interference DO 915 mhz functions best when all outdoor components have a minimum mount height of 6 feet above any horizontal surface WIND SENSOR WIND Place the Wind sensor as high as possible to install it In most cases 6 ft above the peak of the roof or m...

Page 5: ...h as leaves spider nests etc from the rain gauge so be sure it is accessable THERMOHYGRO SENSOR THERMOHYGRO Place the Outdoor sensor vertically in a well shaded area that is protected from direct rainfall and sun The sensor will read high if exposed to the sun If the sensor gets too wet it will not read accurate humidity Light incidental exposure to water typically will not harm the sensor See the...

Page 6: ...TRY THIS FIRST Remove the batteries from the Thermohygro and Rain sensors for 2 minutes Replace the batteries in the Thermohygro and Rain sensors After 3 minutes press and hold the UP ARROW on the display until it beeps Wait 10 minutes If you do not receive a reading from all your sensors please try the complete factory reset NOTE It can take several tries to get the Wind and the Rain to connect P...

Page 7: ...Compare indoor and outdoor temperature and humidity The temperatures should be within 4 degrees to be considered within tolerance The humidity should be within 4 to be considered within tolerance If the sensor reads correctly while next to the display then try a different location outside Look for heat sources such as sunlight door or window frames or reflected heat WIND SENSOR WIND CUPS SLOW OR N...

Page 8: ...out of the wind cups Firmly grasp the wind cups and pull straight off the sensor Check to be sure that the unit has a metal magnet in the wind cups Check to be sure there is a metal bearing in the wind cups or on the stem of the sensor where the cups attach Look at the new wind cups and be sure there is a bearing and magnet in place Install the cups onto the wind sensor and press firmly Insert a n...

Page 9: ... the Thermohygro and Rain sensors Gently press the reset button on the bottom of the Wind sensor with the solar panel exposed to light After 3 minutes press and hold the UP ARROW on the display until it beeps Wait 10 minutes If you do not receive a reading from all your sensors please try the factory reset NOTE It can take several tries to get the Wind and the Rain to connect Please install batter...

Page 10: ...ll directions is best It is helpful to send pictures if you need to contact customer support WIND DIRECTION IS DASHES If the speed is working then the wind sensor is bad WIND SENSOR IS FROZEN Bring the sensor in the house for 2 3 days The sensor will need to thaw out and dry out to prevent refreezing The wind sensor will need to have 40 degree temperatures for 3 days to thaw and dry when mounted T...

Page 11: ...l flash Press and release the UP ARROW key or DOWN ARROW key to set the alarm value NOTE Hold the arrow key in to change the value faster Press the ALARM key to confirm the setting The digit will stop flashing RESET RAIN TOTAL In either Mode 1 or Mode 2 display press and release the MIN MAX button until the display shows the total rainfall value To reset the rainfall reading press the UP ARROW but...

Page 12: ... the tests read low dismount the rain gauge and retest One of the most common problems with low rain is that the gauge is mounted too tight Check that the pin the rocker tips on is pushed in all the way and that the rocker tips freely Check the funnel and inside of Rain Gauge for insect nests or debris that may cause lack of motion Check for sources of RF interference such as Ham radio electric Tr...

Page 13: ...ROW button to set the correct Date Press and release the SET button FAHRENHEIT CELSIUS Degrees Fahrenheit or Celsius will flash in the Wind chill Indoor and Outdoor temperature areas Press and release the UP ARROW or DOWN ARROW button to change between Fahrenheit and Celsius Press and release the SET button once WIND SPEED UNIT Wind Speed units will flash Press and release the UP ARROW or DOWN ARR...

Page 14: ...WN ARROW button to toggle the Storm Alarm ON and OFF then press and release the SET button WIND DIRECTION DISPLAY The Dash in the Wind Compass will flash Use the UP ARROW or DOWN ARROW button to select the Wind Direction to be displayed in degrees dash or letters NNW Press and release the SET button FACTORY RESET Res off will be displayed Use the UP ARROW or DOWN ARROW button to select on if you w...

Page 15: ...ates the alarm is switched ON When you press the SET button the alarm icon should disappear and that alarm is OFF Press the ALARM key once ALARM MANUAL SET The following 14 Weather Alarms can be adjusted in ALARM setting mode High and Low pressure alarms High and Low indoor temperature alarm High and Low indoor humidity alarms High and Low outdoor temperature alarms High and Low outdoor humidity a...

Page 16: ...m Alarm Sensitivity will flash The default setting of 15 works well in most areas however you may need to adjust this level up or down depending on local conditions Use the UP ARROW or DOWN ARROW button to adjust then press and release the SET button STORM ALARM AON or AOFF will flash This will turn the Storm Alarm ON and Storm Alarm OFF Use the UP ARROW or DOWN ARROW button to toggle the Storm Al...

Page 17: ...splay and synchronize with HeavyWeather Pro software you may create confusion with a data mismatch If you reset the display then make a new history dat file in the software PRESSURE READS INCORRECT Enter the program menu to select the pressure unit of measure inHg is common in the USA and set the actual Relative Pressure numbers on the display Set the display pressure to a known value from the loc...

Page 18: ...for Add Ons that may conflict with the download these may have been installed by other applications and can be temporarily disabled In IE8 you can select Tools Manage Add ons For other browsers consult the browser Help If you already installed more than one browser on occasion two browsers conflict Try uninstalling one browser If you have only one browser installed try an alternate browser Unless ...

Page 19: ... on the computer itself For best performance we recommend that the USB device be connected to a USB port directly on the computer An externally powered USB hub can be used but avoid using a self powered USB hub or extension cable longer than 6ft These USB extension devices cannot generate sufficient power to maintain ongoing communication SYNCHRONIZE Synchronize the Weather Station to the software...

Page 20: ...GB in size and disk space on the PC While a very large file is possible we do not recommend this as it creates an eggs in one basket situation We recommend you select logical dividers and make a new history dat file at logical intervals perhaps annually quarterly or monthly HIGH RAIN SHOWS IN SOFTWARE PLEASE CHECK THE SOFTWARE VERSION Updates to the software are at http www lacrossetechnology com ...

Page 21: ... the appropriate drive on which the operating system is installed Select Users and open the folder with the user name Select the My Documents folder and open the HeavyWeather folder All history dat files are stored in the History folder Vista Open Computer then click on Drive C or the appropriate drive on which the operating system is installed Select Users and open the folder with the user name S...

Page 22: ...Next On the second screen under Delimiters select SEMICOLON Click Next and the last box will appear You do not need to change anything unless you would like the date formatted differently Click finish The data should appear in Excel You may need to adjust the cell width NOTE You may use data exports with any spreadsheet or database application If your results vary consult your spreadsheet applicat...

Page 23: ...m index php Is a 3rd party program compatible with the 2800 Series via the currdat lst file updated by Heavy Weather Pro software Weather Underground Heavy Weather uploader WUHU http home comcast net wuhu_software This is a 3rd party program that works with the 2800 Series by uploading the Heavy Weather Pro currdat lst file to Weather Underground and CWOP Virtual Weather Station http www ambientwe...

Page 24: ... Weather Pro and La Crosse Alerts PC software at http www lacrossetechnology com alerts pws software LA CROSSE ALERTS WEBSITE Use of the website requires registration and a service Activation Card All help for the website is online at http www lacrossealerts com ...

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La Crosse 2800 Series, Frequently Asked Questions Manual

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