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EASTMAN KODAK COMPANY
343 State Street
Rochester, New York 14650 U.S.A.
A-61603/ Part #8F7954 February, 2009
© Eastman Kodak Company, 2008
TM: Kodak

ScanMate i1120 Scanners

Reference Guide

Cleaning the imaging area

Indicator Lights and Error Codes

When an error occurs, the red indicator will blink 
and one of the following codes will be displayed in 
the Function window.

Code

Problem

Remedy

E 0

USB cable is 
not connected

Be sure the USB cable is 
securely connected to the 
scanner and PC.

E 1 - E 5

Scanner failure

Turn the scanner off, then 
on again. Restart the 
scanning application and 
try again. If the problem 
persists, contact Kodak 
Service.

E 7; E 8

E 6

Scanner cover 
open

Close the scanner cover.

E 9

Document jam

Open the scanner and 
remove any paper in the 
paper path.

Supplies and Accessories

CAT No.

Description

894 6097

Kodak

 i1120 Pre-Separation Pad

122 6034

Kodak

 i1120 Feed Roller Assembly

824 5862

Kodak

 i1120 Scanner Cleaning Swabs

853 5981

Kodak

 Roller Cleaning Pads

169 0783

Kodak

 Transport Cleaning Sheets

896 5519

Staticide Wipes for 

Kodak

 Scanners

Kodak Service & Support

www.kodak.com/go/disupport

1.800.822.1414

(

US&C only; all other regions, contact your local 

Kodak Support Center)

When contacting support, have the following available:

A description of your problem

Scanner model and serial number

Computer configuration

Software application you are using

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