KING QUEST VQ4200 Owner'S Manual Download

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VQ4200 Owner’s Manual

For Bell TV™ (Canada) and DISH

(USA)

This manual contains detailed information on your KING Quest.

To start watching TV right away,

use the Quick Reference Guide.

Summary of Contents for QUEST VQ4200

Page 1: ...VQ4200 Owner s Manual For Bell TV Canada and DISH USA This manual contains detailed information on your KING Quest To start watching TV right away use the Quick Reference Guide TM ...

Page 2: ......

Page 3: ...RE 26 15 ACCESSORIES 27 16 MAINTENANCE AND SAFETY INFORMATION 28 17 LIMITED WARRANTY 29 PRODUCT REGISTRATION To provide ongoing technical support and to better facilitate warranty processing please register your product at www kingconnect com products product registration IMPORTANT This KING Quest is specifically designed to work with Bell TV satellites 82 and 91 enabling you to receive your favor...

Page 4: ...ling in the US you can now get DISH satellite TV service on a month to month basis with no long term contract or commitment and without needing a permanent residence in the US Getting set up with service is fast and easy 1 Purchase a compatible DISH mobile receiver from an authorized reseller 2 Reconfigure your KING Quest antenna for DISH service this takes about 2 minutes 3 Call 800 963 3474 to a...

Page 5: ...a unit on a soft non scratching surface and apply the 3 rubber feet Unbox contents and verify everything is present IMPORTANT If you are going to permanently roof mount the antenna unit DO NOT apply the rubber feet See the roof installation section later in this manual ...

Page 6: ...or 11 DISH for optional second receiver use Make connections A D in order shown Do not over tighten the coax connections Do not route the coax cable where it can be tripped on or run over by a vehicle Do not put sharp bends or kinks in the coax cable ...

Page 7: ...turn solid and SCAN PROGRESS lights will stay off 5 Press and hold POWER to turn off the controller Go to section 6 This unit is shipped from the factory with the alarm feature in the ON condition If you wish to have the alarm in the ON condition you can skip this section and go to section 6 To disable the alarm follow the instructions below If desired apply the included decal to the dome cover ne...

Page 8: ...econds to save in memory All SCAN PROGRESS lights will turn off and the COAX CONNECTION light will stop flashing and remain on 5 Press and hold POWER to turn off the controller Bell go to section 7 DISH go to section 10 The KING Quest is factory preset for BELL HD AND SD satellites 82 and 91 If this is your desired service option you do not need to configure your antenna Go to section 7 If you wis...

Page 9: ...AL SCAN AND RECEIVER CONFIGURATION IMPORTANT Any tall objects can block the signal from reaching the antenna Place the antenna unit in a position with a clear view of the southern sky to scan for the satellites Place the KING Quest on a stable and reasonably level surface with a clear view of the southern sky When placing the KING Quest in position be sure surface is dry and free of loose dirt or ...

Page 10: ...d to be repeated after successful installation unless a check switch test is run again while the receiver is connected to a home dish system b check switch test is run when the receiver is not connected BELL RECEIVER CONFIGURATION If the indicated results are not obtained go back to Step 1 and run test again Contact KING if the check switch fails to load after 4 attempts 4 When the installation su...

Page 11: ...t in position be sure surface is dry and free of loose dirt or sand 1 Turn on the TV and satellite receiver 2 Press POWER to turn on KING Quest controller Wait for the COAX CONNECTION light to stop flashing and remain on 3 Press SCAN The antenna will scan and locate all of the appropriate satellites before completing the search process After the satellite acquisition process is complete specific S...

Page 12: ...1 1 to display the Point Dish screen 2 Use the arrow buttons on the remote to highlight Check Switch Press SELECT on your remote See the next page for downloading programming to the second receiver 3 When test is complete highlight Done Press SELECT on your remote Antenna locked on and receiver connected Receiver sold separately The receiver will perform a check switch test This process can take a...

Page 13: ...n the main receiver For example if you select a channel on the main receiver that is broadcast from the 91 satellite then the second receiver will be able to view any channel broadcast from the 91 satellite If you switch channels on the main receiver to one that is broadcast from the 82 satellite the antenna will automatically switch to the 82 satellite and programming will be lost on the second r...

Page 14: ...display IF YOU ARE USING A NEW RECEIVER WITH THE KING QUEST YOU MUST FOLLOW THE FIRST TIME SETUP PROCEDURE STARTING BELOW AFTER THIS FIRST TIME PROCEDURE YOU CAN USE STANDARD OPERATION WITH DISH RECEIVER STARTING ON PAGE 16 FIRST TIME OPERATION WITH NEW DISH RECEIVER Go to kingconnect com receivers for a list of compatible DISH receivers MAKE SURE TO INSTALL THE BATTERIES IN THE RECEIVER S REMOTE ...

Page 15: ...oup that includes the first letter of the state you are currently in Press SELECT 3 Highlight the state you are currently in from the state menu Press SELECT 4 Verify Scan is highlighted Press SELECT The scan will begin and may take up to several minutes to complete IMPORTANT If you move the antenna unit any time during or after the scan you will have to repeat steps 2 6 DISH ...

Page 16: ...wnload software for the Custom User Interface This step may take 20 25 minutes 5 The receiver will reset and the Mobile Antenna Setup Screen will appear Repeat steps 2 4 to start a second scan The unit will scan a second time DISH ...

Page 17: ...eady to be activated To activate service call 1 800 963 DISH 3474 After your receiver is activated the electronic program guide will download This may take up to 10 minutes to complete potentially longer if an external hard drive is connected This completes the setup for new receivers You may now use STANDARD OPERATION WITH DISH RECEIVER starting on the next page for subsequent use DISH ...

Page 18: ...ay Note If the Mobile Antenna Setup screen does not display press MENU 6 1 1 on your remote Highlight the Check Switch button then press SELECT on your remote STANDARD OPERATION WITH DISH RECEIVER IN STEPS 1 5 DO NOT BLOCK THE ANTENNA S LINE OF SIGHT TO THE SATELLITES IN THE SOUTHERN SKY AT ANY TIME IMPORTANT If you move the antenna unit any time during or after the scan you will have to repeat st...

Page 19: ...T 3 Verify Scan is highlighted Press SELECT The scan will begin and may take up to several minutes to complete This screen will display during the scan 4 When the scan is complete the Acquiring Signal message will display Acquiring the signal may take up to 5 minutes to complete DISH ...

Page 20: ...m guide will download This may take up to 10 minutes to complete potentially longer if an external hard drive is connected If your receiver has not been used for awhile the 013 error message may appear Call 1 800 333 DISH 3474 and follow the prompts to reauthorize your receiver Note that if channel 101 appears scroll channel up or down to make sure 013 error message does not appear You can view yo...

Page 21: ...Page 19 This page intentionally left blank DISH ...

Page 22: ...w buttons on the remote to highlight Check Switch Press SELECT on your remote See the next page for downloading programming to the second receiver 3 Verify SuperDISH and Alternate are not selected Verify Test is highlighted Press SELECT on your remote The receiver will perform a check switch test This process can take a little while so PLEASE BE PATIENT 4 When test is complete highlight Save Press...

Page 23: ... from the 119 satellite then the second receiver will be able to view any channel broadcast from the 119 satellite If you switch channels on the main receiver to one that is broadcast from a different satellite for example your channel was broadcast from satellite 119 but your new channel is broadcast from the 110 the antenna will automatically switch to the 110 satellite and programming will be l...

Page 24: ...ust be no line of sight obstructions Air conditioning units other antennas and storage areas that are too close to the antenna unit may prevent the satellite signal from reaching the antenna unit Mount the antenna unit with the handle to rear of the vehicle Many RVs are prewired with RG 6 coax cable for satellite antennas Contact the manufacturer of your RV or your local RV dealer to verify where ...

Page 25: ...Page 23 HEIGHT OF OBSTRUCTION APPROXIMATE MINIMUM DISTANCE TO EDGE OF ANTENNA UNIT 10 8 11 10 12 12 13 14 14 16 15 18 16 20 ANTENNA UNIT LOCATION ...

Page 26: ...onsible for determining the most appropriate fastener to secure the antenna unit to the roof Depending on the roof material fasteners such as lag screws well nuts sheet metal screws toggle bolts and T anchors may be used and should always be used in combination with a roof compatible sealant IMPORTANT The installer is responsible for weatherproofing all roof holes with sealant For roof mounting do...

Page 27: ...e roof and into the cabinet where receiver is stored Feed coax down through hole Seal opening with roof compatible sealant so that it is completely waterproof inside and outside of the 3 4 hole Repeat for second coax if present 8 Inside vehicle make connections as shown in section 4 CONNECTIONS IMPORTANT Roof hole s for wiring must be sealed so they are completely waterproof Sealant must be roof c...

Page 28: ...ake sure powered receiver is connected to controller and TV Antenna unit scans but does not find satellite Line of sight obstruction Move antenna unit to have a clear view of the southern sky Press SCAN to start a new scan Picture on TV goes in and out Temporary obstruction of signal Heavy rain or snow may cause loss of signal Reception will improve as weather clears Make sure nothing is temporari...

Page 29: ... will void warranty The use of any unauthorized mounting bracket will void warranty Allows hanging of antenna unit on vehicle window or included hanger bracket For stationary use only Vehicle must not be in motion while antenna unit is on window or hanger bracket The MB600 removable mounting feet allow semipermanent mounting of your KING Quest on your vehicle roof MB150 Mounting Bracket MB500 Moun...

Page 30: ...submerge the KING Quest or place in standing water 9 To avoid risk of electrical shock unplug the controller before connecting the KING Quest in damp or wet conditions 10 Do not remove the cover of the KING Quest without prior authorization Doing so will void the limited warranty 11 Do not coat or paint the KING Quest with any substance 12 Tighten all of the coax cable connections only by hand If ...

Page 31: ...n the box Failure to clearly write RMA number on box will result in delays in processing claim Along with product the customer should include in the box name address daytime phone number proof of purchase and description of the problem This warranty does not cover installation and external wiring or remanufactured units This warranty does not cover damage caused by the use of a mounting bracket ot...

Page 32: ...Page 30 NOTES ...

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Page 36: ...11200 Hampshire Avenue South Bloomington MN 55438 PH 952 922 6889 FAX 952 922 8424 kingconnect com 2015 KING 21976 Rev A Simply better by design ...

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