background image

Summary of Contents for 625.38356

Page 1: ...s Call toll free 1 800 469 4663 See back cover for other Sears service numbers SAVE THIS MANUAL Use the plastic bag and tie provided to hang manuals nearby the softener for future reference Warranty Installation Start Up Setting Timer How ItWorks Care Of Specifications Repair Parts Sears Roebuck and Co 3333 Beverly Road I Systems Tested and Certified by NSF International against I NSF ANSl Standar...

Page 2: ...aintained according to the all instruc tions supplied with the product 4 Damage to or failure of this product resulting from accident abuse misuse or use for other than its intend ed purpose 5 Damage to or failure of this product caused by the use of detergents cleaners chemicals or utensils other than those recommended in all instructions supplied with the product 6 Damage to or failure of parts ...

Page 3: ...vice Tech Information 35 41 Exploded Views and Parts Lists 42 47 Sears Tech Support Back Cover FACTS AND FIGURES TO KEEP Fill in the blanks below and keep this book in a safe place so you always have these facts Water Softener Model No Serial Number Date Insta lied Water Hardness Iron Content_ pH_ Water Pressure Water Flow Rate Grains Per Gallon Parts Per Million Taste and or Odor Pounds Square In...

Page 4: ...tect from freezing on page 31 CAUTION Please read and comply with the following guides to prevent damage to the sof tener or other property personal injury or possible fatal shock This softener works on 24 volts only Be sure to use only the transformer included Plug it into a nominal 120V 60 cycle household outlet that is grounded and properly protected by an overcurrent device such as a circuit b...

Page 5: ...ost or damaged in shipment Note any damage to the shipping carton Refer to the exploded view and parts list in the back of the manual for the part names and numbers of missing or damaged items Contact the store where purchased if problems exist PARTS DESCRIPTIONS SMALL PARTS Nozzle Valve Salt Hole Assembly Assembly Cover Salt Storage Tank Face Plate Brinewell Cover Brinewell Brine Valve owner s ma...

Page 6: ...PLASTIC Hacksaw Adjustable Wrench Primer and Solvent Cement approved for use on potable water THE PROPER ORDER TO INSTALL WATER TREATING EQUIPMENT Shows sequence of equipment only Seldom if ever would all items be needed Kitchen or Bathroom Cold Faucet Sediment or Taste I Odor Cartridge Filter Hard Water to Outside Faucets City Water Supply OR Cold soft water I _ WeIt Water Supply I I Hot soft wat...

Page 7: ... between the softener and water heater should be as long of a run as possible 4 Keep outside faucets on hard water to save soft water and salt See Fig 3 5 Do not install in a place where the softener could freeze Damage caused by freezing voids the war ranty by Sears Roebuck and Co 6 Put the softener in a place where water damage is least likely to occur if it develops a leak Sears or the manufact...

Page 8: ...ter trench under ground as needed FIG 4 DRAW IN YOUR PIPES AND FITTINGS Draw the plans for your IN and OUT piping here Include all pipe fittings and accessories you will use Make a list of all materials you will need and buy them before you begin to install the water softener 120V 60Hz U Electrical Outlet Left Valve Outlet Side Your House Main Water Pipe Right In what direction does the water flow...

Page 9: ...rting from galvanized to copper pipe use approved dielectric insulating connectors ALWAYS install the bypass valve that is included with the unit or a three valve bypass See Fig 9 to13 Bypass valves let you turn off water to the softener if needed for repairs but still have water in the house pipes Drain tubing 3 8 inside diameter is needed for the valve and salt tank drains See Fig 16 If a rigid ...

Page 10: ...ressure reducing valve may reduce the flow NOTE Add these readings to the Facts and Figure table on page 3 If you have a well water system look at the pressure gauge to find the water pressure Call your local water department if you have city water They will tell you what the water pressure is where you live NOTE Add these readings to the Facts and Figure table on page 3 Check your water flow rate...

Page 11: ...ps you will use them Check to be sure the turbine and turbine support are firmly in place See Fig 10 Shutoff Shutoff Pressure Valve Valve L Tank Pump Electrical Panel FIG 7 Cover Main Salt Hole Cover FIG 8 BYPASS VALVE 6 Put a light coating of silicone grease on the o ring seals and slide onto the bypass valve 7 Push the bypass valve into the softener valve as far as it will go Snap the two large ...

Page 12: ... IN Turn bypass valve upside down to connect to floor level plumbing FIG 12 INSTALLING 3 VALVE BYPASS AND PIPES Complete the following steps to install the three 3 valve bypass Cut the house main water pipe where you will con nect the softener Loosely put together pipe fittings and the three 3 valves Place valve s within easy reach When all pipe fittings and valves make a good fit together tighten...

Page 13: ... thread if needed and put all pipe and fit tings together up to the main water pipe or to the bypass valve s you installed in the previous step CAUTION Never solder fittings while connected to nonmetallic parts Wait until soldered pipe has cooled before connection See Fig 15 CAUTION Be careful when putting pipe fittings together Do not cross thread and do not overtight en MOVE SOFTENER INTO PLACE ...

Page 14: ... sun can soften flatten and close up some kinds of tubes To adapt a copper drain tube to the softener buy a compression fitting 1 4 female pipe threads x 1 2 O D tube and tubing from your local hardware store CONNECT SALT TANK OVERFLOW TUBING 1 Locate the rubber grommet tube adaptor and tube clamp see Fig 16 that are in the parts bag 2 Push the grommet into the hole in the salt tank wall so half i...

Page 15: ...et valve Slowly open the inlet valve pausing several times to allow the sof tener to pressurize slowly 5 After about three minutes open a hot water faucet for about one minute or until all air is expelled then close 6 Close both cold water faucets 7 Check your plumbing work for leaks and fix right away if any are found Be sure to observe previ ous caution notes NOTE If this procedure is performed ...

Page 16: ...in the parts bag Install across the inlet and outlet cop per tubes See Fig 20 Be sure good contact is made between the pipe and the clamps ELECTRICAL POWER OUTLET FOR YOUR SOFTENER The softener works on 24 volt 60 Hz electric power The included transformer changes standard 120 volt AC house power to 24 volts You must plug the trans former into a grounded 120 volt outlet only Be sure the outlet is ...

Page 17: ...he UP or DOWN button until either S 32 for Model 38356 or S 33 for Model 39356 shows in the display Then press the SELECT button to set and change to the flashing PRESENT TIME display 2 To check the model code unplug the transformer at the wall outlet and plug in again If other than this code shows refer to the Troubleshooting Section I SOUND BEEPER A beeper sounds while pressing I buttons for tim...

Page 18: ...NESS NUMBER Press the UP or DOWN buttons to set your water hard ness number in the display The DOWN button moves the display to 1 The UP button moves the display to the high est setting see maximum setting for your model in the specifications NOTE Each press of the UP or DOWN button changes the display by 1 between 1 and 25 Between 25 and the highest number the display changes 5 at a time 25 30 35...

Page 19: ...tener NOTE This recharge takes about 2 1 2 to 2 3 4 hours depending on the salt type setting NOTE During a recharge the water softener bypasses raw water to the home You will not get salty water or affect the regeneration cycle if water is used at this time You can sanitize the softener with or without salt in the storage tank 1Recommended by the Water Quality Association On some water supplies th...

Page 20: ...l harden in these environments and may make the softener inoperable Check the brine tank and brine well black tube in salt storage tank monthly If hardening is present pour small amounts of warm water on hardened areas until they loosen If your softener does not have a KCl salt setting you must increase your hardness setting by 25 to ensure continuous soft water as in example below Raw Water Hardn...

Page 21: ...d into the service position 5 Is the ground clamp installed 6 Are the drain lines clamped and secured 7 Is the unit plugged into a continuously live outlet 8 Has salt been added to the salt tank 9 Has the unit been sanitized See page 19 Valve Inlet FOR SERVICE Close bypass valve Open inlet outlet valves Water Supply Bypass Valve s Single By _e Note Stem may be installed in either direction The end...

Page 22: ... 2 The salt level decal on the brinewell inside the tank has numbers from 0 to 8 see Fig 33 Observe the number the leveled salt is at or closest to Now press the SALT LEVEL ADJUST button until black bars display up to the salt level number For example the figure shows the salt level at 6 Finally set the level you want the low salt indicator light to come on Press the SIGNAL LIGHT ADJUST button unt...

Page 23: ...tate of California you MUST turn this setting to the ON position which may initiate more frequent recharges however it will operate at 4000 grains per pound of salt or higher 2 Press SELECT again to show the CLEAN display Clean This feature is beneficial on water supplies con taining iron and or high amounts of sediments sand silt dirt etc When set to ON a backwash and fast rinse cycle will occur ...

Page 24: ...f its capacity The default is OFF If this feature is desired turn it on by pressing the UP button IntelliSoft is a new Kenmore exclusive technology built into your system s electronic control IntelliSoft ensures that your softening system provides you with the most accurate salt dose to fit your water use needs providing you with industry leading water and salt savings 6 Press SELECT to show the 1...

Page 25: ...occurs in the softener electronics Turn to the Troubleshooting section to resolve the problem and or call the Kenmore Water Line number listed below KENMORE S ULTRA CLEANSING FEATURE The ultra cleansing feature keeps larger particles of sedi ment from entering the home s plumbing system As water passes through the softener the larger sediment particles are collected in the integrated basket and th...

Page 26: ...e Rinse 4 Backwash 5 Fast Rinse NOTE If the Clean Feature is set to On additional backwash and fast rinse cycles occur before the fill cycle REGENERATION The five steps listed above are described in detail over the next several pages FILL Salt dissolved in water is called brine Brine is needed to clean the hardness minerals from the resin beads To make the brine water flows into the salt stor age ...

Page 27: ...r all of the brine is moved into the resin tank the brine valve closes Water keeps flowing the same way it did during brining except the brine flow has stopped Hardness minerals and brine flush from the resin tank to the drain Brining and brine rinse together vary in the length of time they take relative to the fill cycle length See Fig 43 BACKWASH During backwash water flows UP through the resin ...

Page 28: ...he softener valve outlet As water flows through the meter it sends electric pulses to the computer The computer changes the pulses to a measure in gallons of water COMPUTER The computer is part of the faceplate timer circuit board It is programmed to know the soft ener s capacity how many grains of hardness miner als it will take out of the water before a regeneration is needed When starting the s...

Page 29: ... to the bottom of the tank Hold a broom handle or like tool up to the softener as shown in Fig 46 Make a pencil mark on the handle 1 or 2 below the top height of the rim Then carefully push it straight down into the salt If a hard object is felt before the pencil mark gets to the top of the tank it s most likely a salt bridge Carefully push into the bridge in a few places to break it Do not try to...

Page 30: ...lso control some clear water iron See maximum allowed in the specifications section in this manual With clear water iron water from a faucet is clear when first put into a glass After 15 to 30 minutes the water begins to cloud or turn rust colored A water softener WILL NOT remove any iron which makes the water cloudy or rusty as it comes from the faucet called red water iron To take red water iron...

Page 31: ...lding clips at the soften er inlet and outlet Separate the softener from the plastic installation adaptors or from the bypass valve 6 Remove the brinewell cover and disconnect the brine valve tubing at the nozzle and venturi assembly Lift the brine valve out of the brinewell Tip the brine valve upside down to drain water 7 Lay a piece of 2 inch thick board near the floor drain Move the softener cl...

Page 32: ...ION button and hold to start a regeneration see page 22 Check for loss of power due to any of these and correct With the power back on look at the time display and read PROGRAM MEMO RY see page 25 Look at Fig 18 19 on page 15 Move the stem in a single valve to service In a 3 valve bypass open the inlet and outlet valve and be sure to fully close the bypass valve Take apart and clean or replace dam...

Page 33: ...t outlet valve FIG 49 MODEL 38356 TIMER CODE S 32 MODEL 39356 TIMER CODE S 33 WATER SUPPLY TO WATER SOFTENER MODEL 38356 MODEL 39356 Minimum water system flow gpm 3 Minimum maximum water pressure psi 20 125 20 125 Minimum maximum water temperature F 40 120 40 120 Maximum water hardness gpg 100 100 Maximum clear water iron ppm 9 9 SALT FOR WATER SOFTENER Type of salt needed nugget Alternate type of...

Page 34: ...h capacity Amount of resin cu ft 0 92 0 92 Rated Softening Capacity Grains Pounds Salt Dose 14 200 2 8 14 200 2 8 29 900 8 8 29 900 8 8 35 600 14 7 35 600 14 7 Efficiency Rating Grains Pound of Salt Minimum Salt Dose 5060 2 8 5060 2 8 Rated Service Flow Rate gpm 8 0 8 0 Pressure Drop at Rated Service Flow Rate psi 14 14 Intermittent Flow Rate 15 psi gpm 8 5 8 5 Max Drain Flow Rate gpm 2 0 2 0 Thes...

Page 35: ...et and outlet respectively 4 Is the transformer plugged into a live grounded wall outlet and the power cable fastened secure ly to the controller FIG 51 5 The valve drain hose must be free of kinks and sharp bends and not elevated over 8 ft above the floor 7 9 Is there salt in the storage tank Is the brine tubing connected Brine tubing con nects to nozzle venturi and brine valve assembly Is the br...

Page 36: ...LECT button and hold for three seconds The display will show valve cycle position position switch status open or closed and turbine opera tion See Fig 53 TURBINE OPERATION If no water is flowing through the softener the turbine indicator displays three zeros When water is flowing the flow bar scrolls across the display and a 000 to 199 count repeats for each gallon of water passing through the tur...

Page 37: ...CHARGE button to advance the valve to each position and observe the switch and position indicators to verify component operation or to possi bly isolate a defect Press and hold the SELECT button for 3 seconds until either S 32 or S 33 shows in the display see Fig 56 This code identifies the softener nominal capacity size If the wrong number shows the softener will operate on incorrect programming ...

Page 38: ...s 22 83 liters 15 57 liters 2 0 7 6 liters 2 0 7 6 liters 4 After observing fill press the REGENERATION but ton to move the softener into brining A slow flow of water to the drain will begin Verify brine draw from the brine tank by shining a flashlight into the brinewell and observing a noticeable drop in the liquid level NOTE Be sure a salt bridge is not preventing water with salt contact 5 If th...

Page 39: ...e rotor seal first place the seal into the valve groove rounded side down see cross sec tion Apply a light coating of silicone grease to the seal s crossing ribs Then carefully center the wear strip on the seal and push it downward onto the seal Install the nozzle and venturi seal and drain seal Assemble wave washer bearing the wave washer and two o rings onto the rotor top shaft Then center the r...

Page 40: ...the brine valve and into the salt storage tank Soft water is still available to the house lines in FILL CYCLE valve cam position switch fill flow plug fill water soft To Valve Outlet Soft Water rotor disc Valve Inlet hard water Distributor Resin Tank 4 _ Position _ P _ _ Switch _ f2 _ _ FIG 60 Venturi BRINING AND BRINE RINSE CYCLES After fill timer switch action allows the motor to turn the rotor ...

Page 41: ...Bypass Hard Water To Valve Outlet BACKWASH CYCLE Plug Position Switch FIG 62 FAST RINSE CYCLE FAST RINSE CYCLE During FAST RINSE the rotor disc is positioned so water flow enters the resin tank through the top distributor and exits through the bottom distributor to the drain The electronic timer again energizes the motor to return the valve to service As the valve rotates the position switch lever...

Page 42: ...28 27 7 Rating Decal Location 8 23 22 9 10 11 12 13 14 21 2O 18 19 17 Questions Call The Kenmore Water Line 1 800 426 9345 42 ...

Page 43: ...t Required for shipping only Cover main Salt Hole Cover order following decal Instruction Decal Transformer 24V 10VA Timer Repl PWA Faceplate order following decal Faceplate Decal Rim Ultra Cleansing Screen Brinewell Cover Wing Nut 1 4 O Ring Brinewell Decal Salt Level b Salt Storage Drum Plastic Screw 1 4 x 5 8 Tube Clamp Tube Adaptor Grommet Brine Valve Assembly also see pages 44 45 Replacement ...

Page 44: ...19_ _ _ INLET OUTLET GROUNDING CLAMPS 1 2 10 11 t _ 2O Questions Call The Kenmore Water Line 1 800 426 9345 44 ...

Page 45: ...Cap 7 7170288 O Ring 15 16 x 1 3 16 8 0516211 Seal 9 0516924 Retainer Bottom Seal 10 1205500 Clip 11 7092252 Brine Valve Body 12 7080653 Clip 13 7131365 Screen 14 7094979 Insert 15 7092294 Retaining Ring 16 7176161 O Ring 15 16 x 9 16 17 7221746 Brine Tube 18 7113016 Tubing Assembly includes Key Nos 14 15 16 19 7171349 Cone Screen 20 7248706 Grounding Kit Included in parts bag see page 43 Question...

Page 46: ...3O 42 12 4O 13 14 15 _ 29 2O 7 48 Wear Strip Seal Cross Section View 17 18 19 26 Questions Call The Kenmore Water Line 1 800 426 9345 46 ...

Page 47: ...Part Description 97 0502206 Retainer Ring 98 7271262 Bypass Body 99 7105013 O Ring 13 16 x 1 4 req 100 7129855 Stem 101 7170288 O Ring 15 16 x 1 3 16 2 req 7278434 Bypass Valve Complete Key Part No Number 32 7095030 33 1148800 34 7114533 7204362 35 7084607 36 7146043 37 7167659 38 7170262 39 7199729 40 7276076 41 0900060 42 7085263 43 7074123 44 7077472 45 7030713 46 7117816 47 7070412 48 7254260 ...

Page 48: ...chase a protection agreement on a product serviced by Sears 1 800 827 6655 U S A 1 800 361 6665 Canada Para pedir servicio de reparacidn a domicilio y para ordenar piezas 1 888 SU HOGAR 1 888 784 6427 Au Canada pour service en fran _ais 1 800 LE FOYER Mc 1 800 533 6937 www sears ca Registered Trademark TMTrademark SMService Mark of Sears Brands LLC Marca Registrada TMMarca de Fabrica SM Marca de S...

Reviews: