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MixMeister EZ Converter – Setup & Troubleshooting    

 

 

Contents: 

 

Windows Vista and Windows 7 – Setup Instructions ...................................................................... 2 
Windows XP – Setup Instructions ................................................................................................... 4 
Macintosh OSX - Setup Instructions................................................................................................ 6 
Troubleshooting ............................................................................................................................... 7 

Symptoms and Solutions ............................................................................................................ 7 

I have EZ Converter installed and opened, but I can’t hear any sound.................................. 8 
I get the error: “EZ Converter is unable to connect with your audio recording device.” ......... 9 
I get the error: “Your computer is currently set to record in mono mode instead of stereo.” .. 9 
It appears that audio is being recorded; however it is not successfully exported to iTunes... 9 
I can hear room noise and talking over the music in my recordings. ................................... 10 

Troubleshooting Poor USB Communication ............................................................................. 11 
Contact Us................................................................................................................................. 12 

 

 

 

 

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Summary of Contents for MixMeister EZ

Page 1: ...alled and opened but I can t hear any sound 8 I get the error EZ Converter is unable to connect with your audio recording device 9 I get the error Your computer is currently set to record in mono mode instead of stereo 9 It appears that audio is being recorded however it is not successfully exported to iTunes 9 I can hear room noise and talking over the music in my recordings 10 Troubleshooting Po...

Page 2: ...l programs that are open on your computer Setup Procedure 1 Click the Start button in the lower left of your screen and select Control Panel The Windows 7 Control Panel window will open 2 In the Control Panel window double click Hardware and Sound 3 In the next window double click Sound The Sound Control Panel window will open 4 At the top of the window select the Playback tab Under Playback choos...

Page 3: ...io Codec selected click the Properties button In the window that opens select the Advanced tab 9 Under Advanced set the Default Format setting to 2 channel 16 bit 44100 Hz CD Quality 10 Un check the two boxes listed under Exclusive M Then Click Apply Do not close the window ode indow 12 Under Levels set the level slider to 4 if you cannot k ote This levels adjustment is needed on Windows 7 13 lose...

Page 4: ...se all programs that are open on your computer Setup Procedure 1 On the bottom left of your screen select the Start menu 2 Select Settings then Control Panel S 3 In the window that opens find and double click the Sounds and Audio Devices control panel If you don t see a choice called Sounds and Audio Devices choose the Switch to Classic View option in the panel on the left of the window and the So...

Page 5: ... default devices 8 Click Apply if possible and then click OK 9 Make sure that your computer s speakers if not built in are plugged into your computer s audio output and turned on so you can hear your recording If your computer has a headphone output you can use headphones in place of speakers Now that your settings are correct enjoy using EZ Converter 5 ...

Page 6: ...nd using ports located on the back of the PC 3 If your product has a Power button some products do not make sure it is switched to the ON position 4 Close all programs that are open on your computer Setup Procedure 1 Click the Apple icon in the upper left corner of your computer screen and choose System Preferences 2 In the window that opens under Hardware click the item labeled Sound 3 At the top...

Page 7: ...toms many of which may not apply to your specific situation In each section the solutions are listed in the order of likelihood That is the solutions that address the most common cause of a given symptom are listed first Solutions that address very rare circumstances or solutions that are more difficult to perform are always listed further down the list of suggestions If you are experiencing a sym...

Page 8: ...th your system However your computer s Operating System and the included EZ Converter software see all similar USB audio devices the same and can t tell them apart If you have any other USB Audio Devices connected your computer disconnect them leaving your ION Audio USB Recording device the only USB Audio device connected to your computer continued on next page 1 Exit any programs running on your ...

Page 9: ...o is being recorded however it is not successfully exported to iTunes EZ Converter works in conjunction with Apple s iTunes software EZ Converter handles communicating with your USB Recording device and recording the audio while iTunes handles organizing the recordings you ve made playing them back or burning them to CD 1 Make sure you have the latest version of EZ Converter installed and that you...

Page 10: ...to download and install special drivers to get up and running or worry about compatibility with your system However your computer s Operating System and the included EZ Converter software see all similar USB audio devices the same and can t tell them apart If you have any other USB Audio Devices connected your computer disconnect them leaving your ION Audio USB Recording device the only USB Audio ...

Page 11: ...ktop PC use a port on the rear of the computer 1 Exit any programs running on your computer 2 Disconnect your ION Audio USB recording device 3 Re connect it directly to a USB port on your computer 4 Re launch EZ Converter and try to make a new recording USB Extension Cables USB extension cables which allow one USB cable to be plugged into another cable extending it s reach are not recommended Thes...

Page 12: ...audio com supporthome Hours of Operation We are available to help you 8 30am 4 30pm EST Monday through Friday except holidays Before you call Please have our product and product documentation with you Whenever possible have your product and computer powered on and connected 12 ...

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