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Intel(R) IT Director User's

Guide

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Summary of Contents for IT DIRECTOR

Page 1: ...Intel R IT Director User s Guide ...

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Page 3: ...lso 11 Monitoring Your Network 13 See Also 14 Computers Without Intel IT Director 14 See Also 14 Hardware and Software Asset Monitor 14 See Also 14 System Details Page 15 See Also 15 Violations and Warnings 15 See Also 16 Configuring Your Network 17 Configuring Subnets 17 Configuring Hard Drive Backup and Restore Requirements 17 Configuring Internet and Network Security Requirements 18 Configuring...

Page 4: ...2 See Also 23 Blocking USB Devices 23 Disabling USB Blocking 24 USB Device Types 25 Configuring the Power On Monitor 26 See Also 26 Troubleshooting 27 Configuring Norton 360 30 Configuring McAfee Total Protection 33 Configuring Trend Micro Internet Security 34 Configuring Microsoft Windows Small Business Server 37 Index 39 ...

Page 5: ...e a design with this information The products described in this document may contain design defects or errors known as errata which may cause the product to deviate from published specifications Current characterized errata are available on request Contact your local Intel sales office or your distributor to obtain the latest specifications and before placing your product order Copies of documents...

Page 6: ...Intel R IT Director User s Guide 2 Other names and brands may be claimed as the property of others Copyright C 2008 Intel Corporation All rights reserved ...

Page 7: ...nitor the network configure your network Once you finish these steps you can start monitoring your network The Intel IT Director interface includes the following tabs My Computer Configure protection and monitoring on client computers My Network Monitor your network Settings Set user privileges disable My Computer settings and configure your network For support and more information about Intel IT ...

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Page 9: ...ed in the Getting Started Guide Access this tool from Start All Programs Intel R IT Director Intel R IT Director Configuration Tool The Intel IT Director Configuration Tool also enables you to re configure your system after you have already configured it See the Getting Started Guide for more information See Also Getting Started Guide ...

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Page 11: ...ngs from a file To use settings from the current computer on other computers export your settings to a file To switch log on accounts click Change Log On from the Settings page For the log on box to automatically use the same username and password next time you log on select Save Username and Password See Also Setting User Privileges My Computer Settings My Network Settings Importing Settings Expo...

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Page 13: ...ngs Choose from two options All users with Windows administrator privilege can access all features The current user username can access all features If you choose The current user username can access all features then you can also choose whether other users can access specific pages in Intel IT Director You can choose from My Computer tab My Network tab See Also Introduction Settings Page ...

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Page 15: ... Intel IT Director on the client computer go to Settings Disabling My Computer Settings 2 Select Erase all Intel IT Director settings on this computer and restore Intel IT Director to default 3 Click Apply After you disable My Computer settings you can not enter the My Computer tab until you deselect Erase all Intel IT Director settings on this computer and restore Intel IT Director to default See...

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Page 17: ...re Security Center Power on Monitor Hard Drive Free Space The My Network section can display the following icons in feature heading bars denotes Intel IT Director has recorded violations or warnings for the feature denotes all computers comply with the requirements for the feature denotes Intel IT Director does not detect any computer supporting this feature When you expand a section you see a lis...

Page 18: ...et and network security Free hard drive space Hardware and software assets You monitor computers without Intel IT Director in the same way as you monitor computers with Intel IT Director See Also Monitoring Your Network Overview Getting Started Guide Hardware and Software Asset Monitor Intel IT Director monitors the hardware and software assets of computers on your network You can see the list of ...

Page 19: ... Center Hardware and Software Asset Power on Monitor Hard Drive Free Space See Also Monitoring Your Network Configuring Your Network Overview Violations and Warnings Violations and Warnings If Intel IT Director has recorded any violations or warnings for a feature it shows the icon in the relevant feature heading bar in My Network The following table shows the possible violations and warnings for ...

Page 20: ...the chipset is configured as AHCI mode the RAID drivers cannot be installed Security Center A feature monitored by the Security Center does not meet the Security Center requirements Power on Monitor Violation The Power on Monitor has not been configured Warnings A computer was powered on for more than one hour outside of office hours in a given day The Power on Monitor stopped working Hard Drive F...

Page 21: ...n additional subnets 1 Go to Settings My Network Settings 2 Select In addition to the local PC subnet scan the following subnet and enter the subnet address 3 Press Apply For Intel IT Director to find and monitor a computer that computer must have remote queries configured See Also Monitoring Your Network Overview Configuring Your Network Overview Configuring Hard Drive Backup and Restore Requirem...

Page 22: ...el Matrix Storage Technology website http www intel com design chipsets matrixstorage_sb htm Configuring Internet and Network Security Requirements Through the internet your computer could be exposed to damage or unauthorized access To increase your control over computer security Intel IT Director monitors internet security settings on computers in your network You can choose which of these settin...

Page 23: ...threshold To set a threshold for the free space on your hard drive 1 Go to Settings My Network Settings 2 For Hard Drive Free Space Threshold choose a percentage 3 Click Apply See the free space on your hard drives and all warning messages in the System Details page Note If a hard drive has multiple partitions Intel IT Director treats the entire hard drive as if it were only one partition The perc...

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Page 25: ...configuring each Intel IT Director setting you can import a group of settings from a file You can import any of the following settings Configurations in Settings Page User Privileges Local Computer Management Additional Subnets Security Center Required List Hard Drive Free Space Threshold Configurations in My Computer page USB Blocking Power on Monitor Note Importing settings overwrites the previo...

Page 26: ... Hard Drive Free Space Threshold Configurations in My Computer page USB Blocking Power on Monitor Intel IT Director Configuration Tool To export settings 1 Go to Settings 2 Click the Export button at the bottom of the window 3 Select the settings to export Click Next 4 Set the file name and directory path Click Next 5 Click Finish to export your settings to the file See Also Configuring Your Netwo...

Page 27: ... Backup and Restore 2 Click the Launch box to launch either Intel Matrix Storage Manager or Windows Backup or Restore Wizard Note Intel IT Director only monitors whether or not you have configured a hard drive backup application It does not monitor the actual configuration of that application See Also Monitoring Your Network Overview Configuring Hard Drive Backup and Restore Requirements Intel Mat...

Page 28: ...o device types you want to block 3 Click Apply You can monitor the USB blocking feature on computers on your network from the My Network page See Also Disabling USB Blocking USB Device Types Troubleshooting Disabling USB Blocking By default Intel IT Director blocks the USB device types you selected to block When you disable USB device blocking Intel IT Director does not block any USB devices even ...

Page 29: ...era Joystick Joystick or other controller Mass storage drive USB flash drive mp3 player Smart Card A smart card Network device Printer router Wireless controller Wi Fi adapter Bluetooth adapter IrDA Printer or camera using infrared communications Printer A device with printing capabilities Content security Personal Healthcare Heart rate monitor blood pressure cuffs exercise watch Personal Data Ass...

Page 30: ...during office hours You can set the office hours for the Power on Monitor For example You set the office hours to be Monday Friday 8 00 a m to 8 00 p m If the computer is on from 9 00 a m to 7 00 p m on Tuesday no violation is recorded However if the computer is on from 6 00 a m to 7 01 a m Wednesday morning a violation is recorded Note The icon denotes that the Power on Monitor either has not bee...

Page 31: ...puters on your network For security reasons the system times must be within 5 minutes of each other Verify that the system time on the client computer is synchronized with the system time on the monitor computer A firewall on the client computer may be blocking remote queries Configure the firewall to allow remote queries Here are instructions for 3 firewalls Norton 360 McAfee Total Protection Tre...

Page 32: ...ked To unblock the device 1 Disable USB Blocking 2 Install the drivers for the device 3 Verify that the type of device you want to use is not blocked You can now enable USB Blocking while still using your USB device Intel IT Director does not work correctly in a network that uses Microsoft Windows Small Business Server SBS Intel IT Director adds ports to the Windows Firewall local programs excepti...

Page 33: ...Windows Vista OS Small Business Server Windows Vista Policy 6 Click Finish click Close and then click OK Group Policy Object Editor opens the Group Policy object for you to edit 7 Go to Computer Configuration Windows Settings Security Settings Account Policies Account Lockout Policy Account lockout threshold 8 Define the policy as 0 invalid logon attempts You will no longer be locked out after ent...

Page 34: ...rvice Configuring Norton 360 Configuring Norton 360 version 2 0 on a client computer enables Intel IT Director to remotely monitor that computer You need to complete three general steps For computers with Intel Core 2 Processor with vPro Technology with the Intel Q45 Express Chipset Make sure itdirector exe and itdirectorservice exe are in the Program Rules list One of the following two steps For ...

Page 35: ... To open Norton 360 double click the Norton 360 icon on your desktop 2 Mouse over PC Security From the PC Security menu choose Manage Firewall The Firewall Protection Settings page opens 3 Click Traffic Rules tab Click Add to add a rule 4 When asked Do you want to block allow or monitor a new connection select Allow and click Next 5 Select Connections to and from other computers and click Next 6 S...

Page 36: ...omputer and click Next 7 For The protocol you want to allow select TCP 8 Select Only communications that match all types and ports listed below and click Add to add a port Set as follows Under Filter by select Individually specified ports Under Locality select Local For the port number enter 135 9 Click OK to return to the Add Rule page Click Next 10 On the page with options for When a connection ...

Page 37: ...equest is added at the bottom of the Firewall Traffic Rules list select this rule and click Move up to move it to the top of the Firewall Traffic Rules list 13 For Intel IT Director to monitor the computer restart the computer Configuring McAfee Total Protection Configuring McAfee Total Protection version 4 7 on a client computer enables Intel IT Director to remotely monitor that computer You need...

Page 38: ...irewall service select On b Under Select the firewall s connection type select Custom Settings and click Edit The Firewall Custom Settings page opens 4 Set the Firewall Custom Settings page as follows 1 Under Allow select Remote Procedure Calls RPC port 135 2 Check Specific address range and enter the range of IP addresses used by all computers on the network 3 Click OK Configuring Trend Micro Int...

Page 39: ...tor exe and itdirectorservice exe to the Program Control list 1 Double click the Trend Micro Internet Security icon to open the application configuration window 2 Click Home Network Firewall Controls Personal Firewalls 3 Under Personal Firewalls click Settings 4 Under Security Level of Firewall Profile click Advanced Settings 5 Click Program Control If itdirector exe is not listed click Add 6 Set ...

Page 40: ...om and To fields enter a range of IP addresses that covers all computers in the network 7 Click OK To add an ISBNHUPort rule 1 Double click the Trend Micro Internet Security icon to open the application configuration window 2 Click Home Network Firewall Controls Personal Firewalls 3 Under Personal Firewalls click Settings 4 Under Security Level of Firewall Profile click Advanced Settings 5 Click N...

Page 41: ...siness Server For Intel IT Director to work correctly with Windows Small Business Server SBS you must configure SBS on the client computer to enable local program exceptions in Windows Firewall To configure SBS 2003 on a client computer with Windows XP operating system and SBS 2008 on both Windows XP and Windows Vista operating systems 1 Go to Start Administrative Tools Server Management 2 On the ...

Page 42: ...t window click the home page icon Browse to Advanced Management Group Policy Management Forest YourDomainName Domains YourDomainName Small Business Server Windows Vista policy 3 Right click Small Business Server Windows Vista policy and click Edit 4 In the Group Policy Object Editor window go to Small Business Server Windows Vista policy YourServerName Policy Computer Configuration Administrative ...

Page 43: ...g Free hard drive space 19 Hard drive backup and restore 22 Hardware and software asset 14 Power 26 Security 18 N Network security 18 P Permissions 9 Power management 26 Power on Monitor 26 Privileges 9 S Security 18 Settings 7 Export 22 Import 21 Tab 7 Start up 3 Subnet 17 System details 15 U USB device Blocking activation 24 Types 25 User permissions 9 User privileges 9 V Violation 15 W Warning ...

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