Inspur NF5280M6 User Manual Download

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Inspur Server NF5280M6

User Manual

Document Version: V1.3

Release Date: Sep 22, 2021

Summary of Contents for NF5280M6

Page 1: ...Inspur Server NF5280M6 User Manual Document Version V1 3 Release Date Sep 22 2021 ...

Page 2: ...to restore their firmware factory settings delete information and clear logs from BIOS and BMC to protect data privacy Meanwhile it is suggested to wipe the drive data thoroughly and securely with third party erasing tools The products services or features you purchased may obtain or use some personal data such as email address for alerts and IP address during operation or fault locating There sho...

Page 3: ...the contents herein Images provided herein are for reference only and may contain information or features that do not apply to your purchased model This manual is only used as a guide Inspur shall not be liable for any damage including but not limited to loss of profits loss of information interruption of business personal injury or any consequential damage incurred before during or after the use ...

Page 4: ...ty supplier contact your supplier directly if you purchased through Inspur direct sales stores call Inspur service hotline 1 844 860 0011 1 760 769 1847 for technical support For your safety please do not disassemble the server s components extend configuration or connect other peripherals arbitrarily You can contact Inspur for our support and guidance Before disassembling the server s components ...

Page 5: ...tential for minor or moderate injury if not properly handled A potential loss of data or damage to equipment if not properly handled Operations or information that requires special attention to ensure successful installation or configuration Supplementary description of manual information Revision History Version Date Description of Changes V1 0 2021 03 20 Initial release V1 1 2021 05 20 1 Added n...

Page 6: ...v Version Date Description of Changes V1 3 2021 09 22 1 Added Erp Lot 9 tables ...

Page 7: ...ull configuration 7 2 2 Features and Specifications 8 2 3 Power Efficiency 10 3 Product Overview 14 3 1 Front View 14 3 1 1 24 2 5 Drive Bay 14 3 1 2 25 2 5 Drive Bay 14 3 1 3 12 3 5 Drive Bay 15 3 1 4 Front Panel Buttons and LEDs 15 3 1 5 Drive Tray LEDs 17 3 1 6 PSU LEDs 17 3 2 Rear View 18 3 3 Motherboard View 19 3 4 Motherboard Jumper Introduction 21 3 5 Layout 22 4 Getting Started 24 4 1 Inst...

Page 8: ...ent 40 4 4 9 Hot Swap Storage Drive Replacement 42 4 4 10 Hot Swap PSU Replacement 45 4 4 11 OCP Card Replacement 46 4 4 12 Rear M 2 Drive Replacement 47 4 4 13 E1 S Drive Replacement 50 4 5 Firmware Update and Configuration 51 4 6 Cabling 51 5 Battery Replacement 54 6 Electrostatic Discharge 56 6 1 Preventing Electrostatic Discharge 56 6 2 Grounding Methods to Prevent Electrostatic Discharge 56 7...

Page 9: ...ly Requirements 74 8 10 1 AC Power Supply Requirement 74 8 10 2 DC Power Supply Requirement 75 8 10 3 Recommendations on the AC Power Supply 76 8 10 4 HVDC Power Supply 76 8 10 5 HVDC Power Supply Requirements 76 8 10 6 HVDC Power Supply Suggestions 77 8 10 7 DC Power Supply 78 9 Warranty 79 9 1 Warranty Service 79 9 2 Inspur Service SLA 81 9 3 Warranty Exclusions 81 Appendix 83 Drive Neodymium Co...

Page 10: ...s power cords power socket if provided with the server etc For your safety and safety of the equipment please do not replace power cords or plugs randomly To prevent electric shocks caused by leakage in the system please make sure that the power cables of the system and peripherals are correctly connected to the earthed grounded outlet Please connect the three core power plug to the three core AC ...

Page 11: ...all stabilizers before installing the equipment into the cabinet After installing the equipment and other components into the cabinet only one component can be pulled out from the cabinet through its sliding part at one time Pulling out several components at the same time may cause the cabinet to turn over resulting in serious personal injury Please do not move the cabinet on your own Considering ...

Page 12: ...he peripherals from the system If there are modem telecom or LAN options installed in the equipment please pay attention to the followings In case of lightning please do not connect or use the modem Otherwise there s risk of lightning stroke Never connect or use the modem in a damp environment Never insert the modem or telephone cables into the socket of network interface controller NIC Before unp...

Page 13: ...ng arms e Handle components and plug in cards with care Please do not touch the components or connectors on the plug in cards When handling the plug in cards or components firmly grab the edges of the plug in cards or those of components or their metal retaining brackets During cabinet installation and application please pay attention to the followings a After the cabinet has been installed please...

Page 14: ...MMs with RDIMMs LRDIMMs NVDIMMs BPS memory mirroring and memory hot spare supported Up to 24 2 5 SAS SATA NVMe drive or 12 3 5 SAS SATA drive at the front Up to 10 2 5 SAS SATA drive or 4 2 5 SAS SATA NVMe drive and 4 3 5 SAS SATA drive at the rear Up to 4 3 5 internal SAS SATA drive 1 OCP 3 0 SFF expansion card 4 onboard Slimline x8 connectors to directly attach NVMe drives from CPU Up to 14 onbo...

Page 15: ...l configuration Up to 24 front 2 5 inch SAS SATA NVMe drives as shown in the figure below Figure 2 1 24 2 5 Configuration 2 1 2 12 3 5 Configuration Full configuration 3 5 inch drive trays can accommodate 3 5 or 2 5 inch drives Up to 12 front 3 5 2 5 inch SAS SATA NVMe drives as shown in the figure below ...

Page 16: ...7 Figure 2 2 12 3 5 Configuration 2 1 3 25 2 5 Configuration Full configuration Up to 25 front 2 5 inch SAS SATA drives as shown in the figure below Figure 2 3 25 2 5 Configuration ...

Page 17: ...rt Serial Port 1 rear serial port UID LED 2 UID buttons with LEDs 1 front and 1 rear Display Controller Type Integrated in the Aspeed 2500 chip up to 1280 1024 resolution Backplane Backplane Hot swap SAS SATA NVMe drives NIC NIC Controller Standard OCP NIC 3 0 cards or standard PCIe cards and onboard Intel X710 network supported on the motherboard Management Management Chip Integrated with 1 indep...

Page 18: ... Express 3 0 x16 slots 11 PCIe Configuration Right 5 slot Riser PCIe signal routed from CPU0 1 is populated with a Riser card with 1 PCI Express 3 0 x16 slot and 4 PCI Express 3 0 x8 slots Left 6 slot Riser PCIe signal routed from CPU0 1 is populated with a Riser card with 6 PCI Express 3 0 x8 slots 4 GPU Configuation Left 1 slot Riser PCIe signal routed from CPU1 is populated with 1 Riser card wi...

Page 19: ... mm Chassis Dimensions With Mounting Ears 780 length chassis 478 8 width 87 height 811 7 depth mm Product Weight Full configuration of 12 3 5 drive with 12 drives Net weight 31 2 kg Gross weight 41 kg Chassis Packaging Box Rails Accessory Box Full configuration of 24 2 5 drive with 24 drives Net weight 25 2 kg Gross weight 35 kg Chassis Packaging Box Rails Accessory Box 2 3 Power Efficiency Table ...

Page 20: ...on 2019 424 Server configurations High end performance configuration Low end performance configuration h idle state power 187 8 166 4 i list of all components for additional idle power allowances if any additional PSU HDDs or SSDs additional memory additional buffered DDR channels additional I O devices See Table 2 5 See Table 2 5 j maximum power expressed in Watts and rounded to the first decimal...

Page 21: ...igh end performance configuration Low end performance configuration CPU Performance 1 socket 10 Perf CPU W 2 socket 7 Perf CPU W 175 91 93 38 Additional PSU 10 W per PSU 10 10 HDD or SSD 5 0 W per HDD or SSD 10 10 Additional memory 0 18 W per GB 183 6 45 36 Additional buffered DDR channel 4 0 W per buffered DDR channel 32 32 Additional I O devices Installed buffered DDR channels greater than 8 cha...

Page 22: ...13 i List of components for additional power allowance High end performance configuration Low end performance configuration 50 Gb s 26 0 W Active Port Total power 449 51 228 74 ...

Page 23: ...f 24 2 5 Configuration Item 1 Power Button 2 LEDs 3 UID BMC RST Button 4 Drive Bay 24 5 VGA Port 6 USB 3 0 Port 7 USB 2 0 LCD Port 8 Quick Release Lever 3 1 2 25 2 5 Drive Bay Figure 3 2 Front Panel of 25 2 5 Configuration Item 1 Power Button 2 LEDs 3 UID BMC RST button 4 Drive Bay 25 ...

Page 24: ...guration Item 1 Power Button 2 LEDs 3 UID BMC RST button 4 Drive Bay 12 5 VGA Port 6 USB 3 0 Port 7 USB 2 0 LCD port 8 Quick Release Lever 3 1 4 Front Panel Buttons and LEDs Table 3 1 Front Panel Buttons and LEDs Icon Item Description 1 Power Button Solid green Power on state Solid orange Standby state Long press 4s to force a shutdown ...

Page 25: ...g red Speed reading is abnormal 5 Power Status LED Off Normal Solid red A power failure occurs Flashing red Power state is abnormal 6 System Overheat LED Off Normal Solid red CPU Memory overheats 7 Network Status LED Solid Flashing green Network connected Off No network connection Note It only indicates the working status of LOM LAN on Motherboard 8 UID BMC RST Button Solid blue UID is turned on m...

Page 26: ... pink RAID rebuilding 3 1 6 PSU LEDs Table 3 2 PSU LEDs PSU LED Status Description 1 Solid green Normal 2 Off No AC power to PSU 3 Solid amber A shutdown has occurred due to a PSU critical event 4 Flashing amber at 1 Hz PSU continues operating after a warning event has occurred 5 Flashing green at 1 Hz PSU removed from the power bay with AC input 6 Flashing green at 0 33 Hz on for 2 seconds and of...

Page 27: ...w Figure 3 5 Rear Panel Item Item 1 PCIe_Riser2 Slot Left Riser Slot 10 PSU0 2 PCIe_Riser1 Slot Middle Riser Slot 11 PSU1 3 PCIe_Riser0 Slot Right Riser Slot 12 Rear 2 5 Drive Bays 4 Rear M 2 Module 13 UID Button with LED ...

Page 28: ...5 PCIe_Riser1 Slot Left Riser Slot 7 USB 3 0 Port 2 16 PCIe_Riser0 Slot Right Riser Slot 8 BMC Management Port 17 PCIe_Riser1 Slot Vertically Mounted 9 VGA Port 18 Rear 2 5 Drive Bays 3 3 Motherboard View Figure 3 6 Motherboard Connectors Item Item FAN7 FAN6 FAN5 FAN4 FAN3 FAN2 ...

Page 29: ...nnector 7 Mid Backplane Power Connector 33 PSU0 Connector 8 Rear Backplane Power Connector 4 34 BMC TF Card Slot 9 Power Connector GPU0_RISER1 MID_PCIe 35 PCIe0_CPU0 Slot 10 I2 C Connector 4 36 PCIe0_CPU0 Power Connector 11 CLK Connector 2 37 NCSI Connector 12 VPP Connector 38 OCPA Slot CPU0 13 SGPIO Connector 39 VGA Port 14 Sensor Connector 40 BMC Management Port 15 Front Backplane Power Connecto...

Page 30: ...or 25 Debug Connector 51 I2 C Connector 26 SATA Connector 2 52 I2 C Connector 3 4 Motherboard Jumper Introduction It is required to shut down the system and disconnect the power supply during CMOS clearing See Motherboard View for the jumper location Table 3 3 CMOS Jumper Cap Item Description Function J122 CLR_CMOS CMOS clear jumper Short circuit pins 1 2 to restore to normal status short circuit ...

Page 31: ... the jumper cap back to the default pins 1 2 7 Reconnect the power cable and power on the server 8 3 5 Layout Figure 3 7 System Layout Item Item 1 Front Drive Bays 13 Plate Capacitor 2 Internal Drive Bays 14 Rear 3 5 inch Drive Bays 3 Fan Modules 15 Processor Heatsink Modules PHMs 4 Air Duct 16 Rear 2 5 inch Drive Bays 5 Access Panel 17 Rear M 2 Modules 6 Rear 2 5 inch Drive Bays 18 Rear E1 S Modu...

Page 32: ...Card Module 8 Card Configuration 21 Right Riser Card Module 11 Card Configuration 10 GPU Modules 4 GPU Configuration 22 Left Riser Card Module 11 Card Configuration 11 PSUs 23 Chassis 12 Riser Card Module 4 GPU Configuration 24 Front Drive Backplane ...

Page 33: ...personal injury or damage to the equipment DO secure the mounting ears to the posts firmly to prevent server from moving or sliding out from the cabinet 4 2 Power On Off To power on and off the server press the power button To completely shut down the server press the power button and disconnect the power cable from the server To reduce the risk of personal injury electric shock or damage to the e...

Page 34: ...ance Shut down the server 1 Remove all cables from the system 2 To reduce the risk of personal injury or equipment damage be sure that the rack is adequately stabilized before you extend a component from the rack To reduce the risk of personal injury be careful when sliding the server into the rack The sliding rails could pinch your fingers Open the quick release levers on the front panel of the s...

Page 35: ...s ensure all data is backed up properly Disconnect the server and all attached devices from their electrical outlets There is no need to remove power from the server when replacing hot swap components If more than one option is to be installed read the installation instructions for all the hardware options and identify similar steps to streamline the installation process Item appearance may be dif...

Page 36: ...the access panel Loosen the screw on the hood latch anticlockwise to the unlocked position with 1 a Phillips screwdriver Lift up the hood latch handle to the unlocked position until the access panel 2 slides back and the tabs on the access panel disengage from the guide slots on the chassis Hold the access panel on both sides and remove it 3 Figure 4 2 Removing the Access Panel To install the acce...

Page 37: ... capacitor Remove the access panel Refer to Access Panel Replacement 1 Disconnect the cable of the super capacitor 2 Undo the velcro of the super capacitor 3 Remove and put the super capacitor into an antistatic bag 4 Figure 4 3 Removing the Super Capacitor To install the super capacitor Take the new super capacitor out from the antistatic bag and position it in 1 place Secure the super capacitor ...

Page 38: ...time the access panel is open To remove the air duct Remove the access panel Refer to the Access Panel Replacement 1 Remove the super capacitor on the air duct Refer to Super Capacitor 2 Replacement Remove the air duct with both hands to remove it 3 Figure 4 5 Removing the Air Duct To install the air duct Lower down the air duct into the chassis until it snaps into place 1 Install the super capaci...

Page 39: ...4 6 Removing the Fan Module To install the fan module Take the new fan module out from the antistatic bag 1 Align the fan power connector with the power connector on the motherboard 2 and install the fan module vertically to the motherboard Figure 4 7 Installing the Fan Module Install the access panel 3 Verify that the fan status LED is off after powering on the server 4 4 5 Onboard M 2 Drive Repl...

Page 40: ...the Plug of M 2 Clip Tilt to pull the M 2 drive out from the drive slot on the motherboard and put it 5 into an antistatic bag Figure 4 9 Removing the M 2 Drive To install the M 2 drive Take the new M 2 drive out from the antistatic bag 1 Tilt the M 2 drive to insert it into the drive slot on the motherboard 2 Figure 4 10 Installing the M 2 Drive Insert the plug into the M 2 clip base to secure th...

Page 41: ...of BPS is not allowed Mixing use of BPS with RDIMMs or LRDIMMs is allowed To remove the DIMM Remove the access panel Refer to Access Panel Replacement 1 Disconnect the cable of the super capacitor 2 Remove the air duct Refer to Air Duct Replacement 3 Locate the DIMM you want to replace 4 Push the release tabs on both ends of the DIMM slot outward to unlock it 5 Gently lift and remove the DIMM from...

Page 42: ...on both ends of the DIMM slot are fully opened Take the new DIMM out from the memory box 1 Align the bottom notch with the receptive point on the slot Use two thumbs 2 together to press both ends of the DIMM straight down into the slot until it snaps into place Figure 4 13 Installing the DIMM Install the air duct 3 ...

Page 43: ...0 CPU1_C1D1 CPU1_C0D0 CPU1_C0D1 CPU1_C3D0 CPU1_C3D1 CPU1_C2D0 CPU1_C2D1 CPU0_C1D0 CPU0_C1D1 CPU0_C0D0 CPU0_C0D1 CPU0_C3D0 CPU0_C3D1 CPU0_C2D0 CPU0_C2D1 CPU1_C6D1 CPU1_C6D0 CPU1_C7D1 CPU1_C7D0 CPU1_C4D1 CPU1_C4D0 CPU1_C5D1 CPU1_C5D0 CPU0_C6D1 CPU0_C6D0 CPU0_C7D1 CPU0_C7D0 CPU0_C4D1 CPU0_C4D0 CPU0_C5D1 CPU0_C5D0 D0 D1 D0 D1 D0 D1 D0 D1 D0 D1 D0 D1 D0 D1 D0 D1 1 v 2 v v 4 v v v v 6 v v v v v v 8 v v ...

Page 44: ...v v v v v v v 24 v v v v v v v v v v v v v v v v v v v v v v v v 32 v v v v v v v v v v v v v v v v v v v v v v v v v v v v v v v v C2 C3 C4 C5 C6 C7 C4 C5 C6 C7 C0 C1 CPU1 DDR4 Qty CPU0 C0 C1 C2 C3 D0 D1 D0 D1 D0 D1 D0 D1 D0 D1 D0 D1 D0 D1 D0 D1 4 4 D B D B D B D B 6 1 D D D B D D D 8 1 D B D D D D D D D 8 4 D B D D B D D B D D B D 8 8 D B D B D B D B D B D B D B D B 12 2 D D B D D D D D D B D D ...

Page 45: ... part number To remove the PHM The heatsink may be hot after the system has been powered down Allow the heatsink to cool down for a few minutes before removing it Remove the access panel Refer to Access Panel Replacement 1 Disconnect the cable of the super capacitor 2 Remove the air duct Refer to Air Duct Replacement 3 Use a T30 Torx Screwdriver to loosen the four screws securing the Processor 4 H...

Page 46: ...le and can be easily damaged if touched During removal and installation always keep the gold pins up and DO NOT touch the pins when processor dedicated insertion removal tool CPU tray is unavailable Lift up the lever on the Clip to the open position Pry the three tabs securing the 7 CPU to the Clip Gently remove the CPU from the Clip and put it into an antistatic bag ...

Page 47: ...38 Figure 4 16 Removing the CPU Gently pry the two tabs on one side of the Clip open 8 Remove the Clip from the heatsink 9 Lock the lever on the Clip 10 Figure 4 17 Removing CPU Clip ...

Page 48: ...tallation always keep the gold pins up and DO NOT touch the pins when processor dedicated insertion removal tool CPU tray is unavailable 1 With the heatsink thermal grease side up align the triangle mark on the Carrier Clip with the number on the heatsink label and then press the Clip straight down onto the heatsink until the four retaining tabs of the Clip snap into place Figure 4 18 Installing t...

Page 49: ...ith that on the 5 heatsink to attach the PHM onto the CPU socket Press the four lock in wires outward with both hands simultaneously 6 Tighten the four screws securing the PHM to the CPU socket clockwise in the 7 sequence as shown on the heatsink label with a T30 Torx screwdriver Install the air duct 8 Connect the cable of the super capacitor 9 Install the access panel 10 4 4 8 PCIe Card Replaceme...

Page 50: ...ove the access panel Refer to Access Panel Replacement 1 Disconnect the power cables and clock cables if available on the Riser card 2 Lift up the blue latch on the PCIe Riser cage Rotate the latch 180 anticlockwise 3 to unlock it Gently lift and remove the PCIe Riser card assembly with both hands 4 Figure 4 20 Removing PCIe Riser Card Assembly Disconnect the cables of the Riser card Take a pictur...

Page 51: ... the motherboard 5 Press and rotate the latch 180 clockwise to secure the PCIe Riser cage in place 6 Connect the power cables and clock cables if available 7 Install the access panel 8 4 4 9 Hot Swap Storage Drive Replacement For proper cooling do not operate the server without the access panel air ducts expansion slot blanks or other blanks installed If the server supports hot swap components min...

Page 52: ...ever and pull the drive module 2 out of the drive bay Figure 4 23 Pulling Out the Drive Module Remove the drive from the drive tray and put it into an antistatic bag 3 For normal drive tray Remove the four screws securing the drive to the drive tray anticlockwise with a Phillips screwdriver ...

Page 53: ...drive out from the antistatic bag 1 Install the drive into the drive tray 2 For normal drive tray a Orient the drive into the drive tray with the connector end of the drive toward the back of the drive tray b Tighten the four screws securing the drive to the drive tray clockwise with a Phillips screwdriver For tool less drive tray Align the hole on one side of the drive with the locating post in t...

Page 54: ...y is green after powering on the server 4 4 10 Hot Swap PSU Replacement To reduce the risk of personal injury from hot surfaces allow the power supply or power supply blank to cool before touching To prevent improper cooling and thermal damage do not operate the server unless all bays are populated with either a component or a blank To remove the PSU Grasp the handle and press the blue release tab...

Page 55: ... Grasp the handle and 2 push the PSU into the power bay until it snaps into place 4 4 11 OCP Card Replacement To prevent damage to the server or expansion cards power down the server and remove all power cables before removing or installing the OCP card To remove the OCP card Loosen the thumbscrew securing the OCP card to the server anticlockwise 1 Figure 4 28 Loosening the Thumbscrew Pull out the...

Page 56: ... the card slot until it snaps into place 2 Tighten the thumbscrew securing the OCP card to the server clockwise 3 4 4 12 Rear M 2 Drive Replacement M 2 drives are not hot swappable Power down the server and remove all power cables before removing or installing M 2 drive To remove the rear M 2 drive Press the release button to release the lever 1 Figure 4 30 Pressing Release Button ...

Page 57: ... the M 2 drive from moving with a Phillips 3 screwdriver Loosen the four captive screws securing the top and bottom heatsink and the 4 M 2 drive to the drive tray with a Phillips screwdrive and remove the top and bottom heatsink and the M 2 drive away from the drive tray Remove the top heatsink away from the M 2 drive 5 Remove the M 2 drive 6 Figure 4 32 Removing M 2 Drive ...

Page 58: ...2 drive out from the antistatic bag 1 Position the M 2 drive on the drive tray 2 Install the top heatsink and tighten the four captive screws 3 Install and tighten the screw avoiding the M 2 drive from moving 4 Figure 4 33 Installing M 2 to the Drive Tray Open the release lever and insert the drive module into the drive bay 5 Close the release lever to lock the drive module in place 6 ...

Page 59: ...the lever 1 Figure 4 34 Pressing the Release Button The lever will pop up automatically Hold the lever and pull the drive module 2 out of the drive bay Figure 4 35 Pulling out the E1 S Module Remove the four screws on the corners of E1 S 3 Remove the E1 S and put it into an antistatic bag 4 ...

Page 60: ...le in place 3 4 5 Firmware Update and Configuration For firmware update and configuration refer to BMC Update Manual BMC Configuration Manual BMC User Manual BIOS Update Manual BIOS User Manual 4 6 Cabling Blue indicates the data cable routing between the backplane and SAS RAID card Red indicates the drive power cable routing between the backplane and the motherboard To prevent damage to electrica...

Page 61: ...on Improper grounding can cause electrostatic discharge Please route the cables based on the actual machine configuration Figure 4 37 Cable Routing of 12 3 5 Configuration Figure 4 38 Cable Routing of 25 2 5 Configuration ...

Page 62: ...53 Figure 4 39 Cable Routing of 24 2 5 Configuration ...

Page 63: ...tery you must reconfigure the server and reset the system date and time To remove the battery Power down the server and disconnect the power cables from the server 1 Gently slide and remove the server out of the rack 2 Remove the access panel Refer to Access Panel Replacement 3 Disconnect the cable of the super capacitor 4 Remove the air duct Refer to Air Duct Replacement 5 Locate the battery on t...

Page 64: ... as required by local ordinances or regulations 8 To install the battery Take the new battery out from the anti static package 1 Place the new battery into the socket being careful to observe the correct 2 polarity Snap the battery into place Make sure the battery is secured by the clip within the socket Install the air duct 3 Connect the cable of the super capacitor 4 Install the access panel 5 ...

Page 65: ...ive component or assembly 6 2 Grounding Methods to Prevent Electrostatic Discharge Several methods are used for grounding Use one or more of the following methods when handling or installing electrostatic sensitive parts Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis Wrist straps are flexible straps with a minimum of 1 megohm 10 percent resistance in the...

Page 66: ...nd of the same specifications to test whether the PSUs have failed the PSU LEDs turn green but the power LED on the power button is still orange please call Inspur Customer Service Hotline 1 844 860 0011 1 760 769 1847 or email to serversupport inspur com 2 All the PSU LEDs are green 2 1 If all the PSU LEDs are green disconnect the power cables remove and re insert all the PSUs Connect the power c...

Page 67: ... Panel Symptoms The status LED on front panel illuminates red Solutions Identify the abnormal LED based on Front Panel LEDs 1 If the system status LED illuminates red check whether the server is under normal operation If yes log into the BMC Web interface to view the BMC logs For detailed reference document please see Firmware Update and Configuration to check whether there are warnings If yes ple...

Page 68: ... 4 If the instructions above do not resolve the problem please call Inspur Customer Service Hotline 1 844 860 0011 1 760 769 1847 or email to serversupport inspur com and inform us of the detailed errors PSU LED Off or Illuminates Amber Symptoms A certain PSU LED on the rear panel is off or illuminates amber when the server is under normal operation Solutions 1 Check if there is normal external po...

Page 69: ... storage drive allows users to remove or replace the drive without shutting down or powering off the system which improves the system disaster recovery capability scalability and flexibility It only means that the hot swap storage drive can be plugged in and out online without damage Depending on the RAID level hot swapping a storage drive in the RAID may cause RAID degradation or failure When ins...

Page 70: ...or email to serversupport inspur com Alarm Sound from the Server Symptoms There is an alarm sound during server startup or operation Solutions Find the source of the alarm sound 1 If the alarm sound comes from the PSUs check the status of the PSU LEDs on the rear panel If the PSU LEDs are abnormal refer to PSU LED Off or Illuminates Amber to handle it 2 If the alarm sound comes from the chassis in...

Page 71: ...USB port Solutions 1 Make sure the OS of the server supports USB devices 2 Make sure the server has been installed with the correct USB driver and try installing the USB driver again 3 Connect the USB device to another server to test if the device can function 4 If the USB device cannot function please replace with a known working USB device 5 Power cycle the server and retest 6 If the instruction...

Page 72: ...g OS installation check the RAID driver version Go to Inspur website https en inspur com to download the correct RAID driver Some RAID drivers need to be loaded several times 2 If it fails to create partitions larger than 2 T during OS installation select Advanced CSM Configuration Boot option filter UEFI only For detailed reference document please see Firmware Update and Configuration in BIOS sav...

Page 73: ... If the instructions above do not resolve the problem please call Inspur Customer Service Hotline 1 844 860 0011 1 760 769 1847 or email to serversupport inspur com Abnormal Memory Capacity Symptoms The memory capacity displayed in the OS and the physical memory capacity are inconsistent Solutions 1 Check the OS version The supported memory capacity varies with the version of Windows OS Enter BIOS...

Page 74: ...nect the server with a laptop via a known working network cable If the network is normal check the network cable or the switch port if the network is faulty go to Inspur Website https en inspur com to download the latest NIC driver 3 Check whether the NIC can be identified under BMC Web BIOS or Shell and whether the MAC address is correct 4 If the instructions above do not resolve the problem plea...

Page 75: ...to 95 8 2 Vibration and Shock Resistance Table 8 2 Vibration and Shock Resistance Parameter Condition Requirement Vibration Operating 5 500 Hz 0 21 Grms X Y and Z axis and every direction for 15 minutes Transportation Storage 1 200 HZ 0 82 Grms X Y and Z axis and every direction for 30 minutes Shock Operating On negative and positive X Y and Z axis direction each axis can withstand 100 continuous ...

Page 76: ...on Requirement Humidity Operating Relative humidity is 5 to 90 Transportation Storage Relative humidity is 5 to 95 8 5 Extended Operation Temperature 1 The system performance will be impacted when the temperature is not within the specification range 2 Ignore alarm sound of ambient temperature when the temperature is not within the specification range Table 8 5 Extended Operation Temperature Tempe...

Page 77: ... are equipped CPU power consumption should be 205W CPUs with TDP higher than 205 W not supported Passive cooli ng GPUs not supported BPS DIMMs not supported Passive cooli ng GPUs not supported Rear drives not supported CPUs with TDP higher than 165 W not supported DIMMs including BPS higher than 8 W not supported 12 3 5 inch EXP drives All configurations When GPUs are equipped there are restrictio...

Page 78: ...hen equipped with GPUs DIMMs including BPS higher than 8 W not supported Passive cooli ng GPUs not supported CPUs with TDP higher than 205 W not supported DIMMs including BPS higher than 8 W not supported Passive cooli ng GPUs not supported Rear drives not supported CPUs with TDP higher than 165 W not supported DIMMs including BPS higher than 6 W not supported 24 2 5 inch pass through drives 24 2 ...

Page 79: ... term contact between these mixed corrosive gas pollutants or pollutants of one single corrosive gas and other environmental factors such as temperature or relative humidity which may pose a risk of IT equipment failure from corrosion and damage circuit boards of IT equipment and system component units with weak oxidation resistance This article specifies the limitation on corrosive airborne conta...

Page 80: ...be a factor in determining equipment reliability G3 harsh 2000 Å month 2000 Å month An environment in which there is high probability that corrosive attack will occur GX severe 2000 Å month 2000 Å month An environment in which only specially designed and packaged equipment would be expected to survive See the table below for the requirements on the copper and silver corrosion rates Table 8 8 Conce...

Page 81: ... magnetism permeable and corrosive dust Table 8 10 lists the requirements for concentration of the mechanically active materials in the server room Table 8 9 Requirements for Concentration of Mechanically Active Materials Mechanically Active Materials Unit Concentration Sand mg m3 30 Suspending dust mg m3 0 2 Dust deposit mg m2 h 1 5 To meet these requirements take the following measures in the se...

Page 82: ...tric heater etc Try to avoid the impact of nearby areas with high power emissions broadcast radar mobile communication transmitters electrified railways industrial radiation substations and high voltage transmission lines The interference effect of other equipment in the server room must comply with relevant standards and regulations Take measures to shield and isolate natural noise such as atmosp...

Page 83: ...n integrated power supply The AC power supply must feature simple connection line safe operation flexible scheduling and easy maintenance in addition to meeting the requirements of site load Low voltage power supply should adopt three phase five wire mode or monophase three wire mode AC power supply system should work under nominal voltage and rated frequency Table 8 11 Nominal Voltage and Rated F...

Page 84: ...erver the voltage fluctuates from 10 of the rated voltage to 10 of the rated voltage For AC powered power equipment and important buildings the voltage fluctuates from 10 of the rated voltage to 10 of the rated voltage The AC frequency fluctuates from 4 to 4 The sinusoidal distortion rate of the voltage waveform is smaller than or equal to 5 The server room should be equipped with a self supplied ...

Page 85: ...important power load All electrical equipment such as IT equipment and refrigeration equipment shall be considered Check the start up shock to ensure that the generator can start reliably The generator performance should meet the requirements of Code for Design of Data Centers GB50174 Connect two storage battery strings in parallel A second UPS is needed as redundant backup 8 10 4 HVDC Power Suppl...

Page 86: ...rmal The site is free from explosive materials conductive media and hazardous gases that erode metals and affect insulation and mold Protection against high temperature When the temperature in the power supply system reaches the specified threshold the power supply system automatically reduces the power or shuts down the power amplifier When the temperature falls below the threshold the power supp...

Page 87: ...of 8 20 us 20 kA All cables in the power distribution frame PDF comply with YD T 1173 specifications and the diameters of all power cables meet the requirements for wire ampacity 8 10 7 DC Power Supply The DC power supply should be stable and reliable The power equipment should be deployed near the server The standard DC voltage is 48 VDC with a fluctuation range of server power between 40 V to 72...

Page 88: ...Warranty Service Type and Duration Type Duration Remote Technical Support 3 years RMA Services 3 years The 24 7 remote technical support can be obtained through hotline e mail and Service Portal 1 Through hotline and e mail support Inspur engineers help customers diagnose the cause of malfunction and provide solution Service Portal 1 provides access to firmware customized update files and related ...

Page 89: ... to 6PM Monday to Friday US PST GMT 8 RMA Services Inspur may at its discretion repair or replace the defective parts Repair or Replacement parts may be new used or equivalent to new in performance and reliability Repaired or replaced parts are warranted to be free of defects in material or workmanship for ninety 90 calendar days or for the remainder of the warranty period of the product whichever...

Page 90: ...ance Replacement 9 5 NBD Onsite Service 24 7 4 Onsite Service Onsite Deployment Service Data Media Retention Global Service Customized Service 9 3 Warranty Exclusions Inspur does not guarantee that there will be no interruptions or mistakes during the use of the products Inspur will not undertake any responsibility for the losses arising from any operation not conducted according to Inspur Hardwar...

Page 91: ...mple evaluation unit or non mass production product is not covered under warranty service Any solid state drive SSD with the usages of which has reached its write endurance limit In no event will Inspur be liable for any direct loss of use interruption of business lost profits lost data or indirect special incidental or consequential damages of any kind regardless of the form of action whether in ...

Page 92: ...t Series Name Neodymium Content Range 5 g 5 g 25 g 25 g Cimarron 2T 4T Cimarron 6T 8T Evans Kestrel MakaraBP MakaraPLUS Mobula MobulaBP Skybolt Tatsu Table A 1 2 WD Drive Neodymium Content Reference Range Product Series Name Neodymium Content Range 5 g 5 g 25 g 25 g Rainier Libra He10 Leo A Vela A Vela AP Hs14 Leo B ...

Page 93: ... R SATA MG04 Tomcat SATA MG06 SAS MG06 SATA MG07 SAS MG07 SATA Acronyms and Abbreviations A 2 A AC Alternating Current ACPI Advanced Configuration and Power Management Interface AES Advanced Encryption Standard New Instruction Set AI Artificial Intelligence AOC Active Optical Cables API Application Program Interface ARP Address Resolution Protocol B BIOS Basic Input Output System ...

Page 94: ...omplex Programming Logic Device CPU Central Processing Unit CRPS Common Redundant Power Supplies CRU Customer Replaceable Unit CSA Canadian Standards Association CSM Compatibility Support Module D DC Direct Current DDR4 Double Date Rate 4 DHCP Dynamic Host Configuration Protocol DIMM Dual Inline Memory Modules DNS Domain Name System DVD Digital Video Disc ...

Page 95: ...cal User Interface H HBA Host Bus Adapter HCA Host Channel Adapter HDD Hard Disk Drive HTML Hyper Text Markup Language HWRAID Hardware Redundant Arrays of Independent Drives I I O Input Output IEC International Electrotechnical Commission IOPS Input Output Operations Per Second IP Internet Protocol IPMB Intelligent Platform Management Bus ...

Page 96: ... Video Mouse L LAN Local Area Network LCD Liquid Crystal Display LED Light Emitting Diode LRDIMM Load Reduced Dual In Lane Memory Module M MLAN Music Local Area Network N NCSI National Communication System Instructions NEMA National Electrical Manufacturers Association NFPA National Fire Protection Association NIC Network Interface Controller ...

Page 97: ...n Compute Project OS Operating System P PCH Platform Controller Hub PCI Peripheral Component Interconnect PCIe Peripheral Component Interconnect express PDU Power Distribution Unit PFR Platform Firmware Resilience PHM Processor Heatsink Module PHY Physical PMBus Power Management Bus POST Power On Self Test PSU Power Supply Unit PXE Pre boot Execution Environment ...

Page 98: ...me Clock S SAS Serial Attached Small Computer System Interface SATA Serial Advanced Technology Attachment SFP Small Form factor Pluggable SIC Smart Interface Card SKU Stock Keeping Unit SMTP Simple Mail Transfer Protocol SNMP Simple Network Management Protocol SOL Serial Over LAN SSD Solid State Disk SSH Secure Shell SWRAID Software Redundant Arrays of Independent Drives ...

Page 99: ...gn Power TPCM Trusted Platform Control Module TPM Trusted Platform Module U UEFI Unified Extensible Firmware Interface UID User Identification UPI Ultra Path Interconnect UPS Uninterruptible Power Supply USB Universal Serial Bus V VGA Video Graphics Array VLAN Virtual Local Area Network X XDP eXtend Debug Port ...

Page 100: ... card adapter onboard sSATA2 3 level cascaded YZBB 01962 101 YZBB 01955 101 4621 Cascaded 25 port backplane 4671 Others YZBB 02515 101 Backplane 1 in the middle 4678 Front cascaded 12 port backplane YZBB 01962 101 YZBB 01955 101 5671 Others Backplane 2 on the right side near the side panel of the chassis 5628 RAID card connector or RAID card adapter 4671 Cascaded 12 port backplane YZBB 01379 103 B...

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