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Desk Series - Users Guide

Copyright© 2018-2022
Ingenico All rights

reserved

2

Desk Series

User Guide

www.ingenico.us

Ingenico USA
3025 Winward Plaza
Suite 600
Alpharetta, Georgia 30005 - USA

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Summary of Contents for Desk Series

Page 1: ...Desk Series Users Guide Copyright 2018 2022 Ingenico All rights reserved 2 Desk Series User Guide www ingenico us Ingenico USA 3025 Winward Plaza Suite 600 Alpharetta Georgia 30005 USA ...

Page 2: ... model all Contactless model CAUTION The power supply unit provided with your equipment is specially designed for it Do not use any other power supply 1_Unpacking According to the model the following items are included in the packaging box including optional accessories The terminal equipped with its paper roll The power supply with its cable connection according to the national needs The cable co...

Page 3: ...5 C 4 F to 131 F Max relative humidity 85 at 55 C 131 F 2_Installation 2_1 Positioning the terminal Install the terminal on a flat surface with an easy access to an electrical outlet and telephone line Place the terminal away from any heat source and protected from dust vibrations and electromagnetic radiations away from video terminals PC anti shoplifting barriers The terminal is exclusively made...

Page 4: ...hernet Link Optional 10 100 BaseT USB Host USB Host Slave 2nd Serial Link RS232 Optional SAM 1 2 SAM 3 Optional according to the model Phone TNV 3 Power Supply Limited Power Source Other connections Safety Extra low Voltage According to IEC60950 1 and EN60950 1 3_1 Connections All connections are on the rear of the terminal protected by a down side trapdoor ...

Page 5: ...oor rearward to remove it as shown by arrows on the figure Closing down side trapdoor To close the trapdoor start by landing trapdoor on to bottom casing as shown on the figure manage 5 6mm distance for clipinsertion then push and clip it Connecting cables WARNING Connecting is to be made when the terminal is powered off 4_1 Installing the Terminal Cable fixing Opening down side trapdoor ...

Page 6: ... other end to the terminal telephone connection If necessary connect the telephone not required for terminal to operate Optionally plug other cables into the appropriate ports Ethernet RS232 USB Plug PSU power lead into the power socket Close down side trapdoor Plug the power supply into the mains For instance possible configuration for France TNV 3 circuit Telecommunication Network Voltage as per...

Page 7: ...rm operations as described in connecting cables chapter and connect cables as follow Cables to plug Power lead Telephone line Ethernet cable Serial link RS232 cable Install through holes in the lead through guides as indicated on the figure If you need extra cables then cut undesired over molded section at 4_2_1 Kit Magic Box installation optional ...

Page 8: ...erminal and connection Using the supplied cable tie to attach to a table leg or similar Using the supplied cable tie and self adhesive support Using a counter sunk screw not supplied to an appropriate surface The Magic Cable should be readily accessible for terminal maintenance and helpdesk diagnosis purposes NOTE The connection Magic Box can also be attached using a VELCRO or other system ...

Page 9: ...the paper this indicates that the paper roll must be replaced CAUTION Use only paper approved by the manufacturer diameter 40 mm Use of unsuitable paper is likely to damage the printer of your terminal see paper characteristicsat Maintenance chapter Open the paper compartment by lifting the catch located at the rear of the terminal and drag the cover to the rear CAUTION Do not force the cover agai...

Page 10: ... figure below Pull the paper up to the top of the terminal and hold it in this position Maintain the paper and close the lid Press the top of the lid in the center as shown by arrow until it clips into position ADVICE If you are inserting a new paper roll remove the first complete turn this first turn of sensitive surface could be damaged during shipment ...

Page 11: ...es Users Guide Copyright 2018 2022 Ingenico All rights reserved 25 6_Daily use 6_1 Keypad functions NAVIGATION keys Ingenico key CANCEL key red CLEAR key yellow Feed paper long press VALIDATION key green Dot key ...

Page 12: ...o decrease the contrast or the dot key and key to increase it Keep pressing the keys as long as necessary 6_3 Card insertion 6_3_1 Swiping a card Insert the card manually in the driver magstripe facing the main body of the terminal Swipe the card with constant speed not too slowly not too fast to maximize the reading efficiency and avoid annoying repetitions 6_3_2 Inserting a chip card Chip Cards ...

Page 13: ...ss is in use but a card is not being read When a contactless card is presented to the contactless active zone during a transaction the second third and fourth status lights will be lit in turn The card read is successful when all four status lights are lit and a confirmation tone can be heard Contactless Status lights Contactless Symbol is a trademark owned by and used with the permission of EMVCo...

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