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Delivery Content

LOCAL/CPU Unit

1 x Media4Kconnect local 
(CPU)
1 x 12VDC 2A power supply
1 x DP-DP cable 1,8m/5.9ft
1 x USB A-cable 1,8m/5.9ft
1 x SFP+Multimode up to 
300m/ 984ft
alt. Single Mode up to 
10km/6.2mi
4 x rubber feet

REMOTE/CON Uni

1 x Media4Kconnect DP1.2 
remote (CON)
1 x 12VDC 2A power supply
1 x SFP+Multimode up to 
300m/1984ft
alt. Single Mode up to 
10km/6.2mi
4 x rubber feet 

6930  SET media4Kconnect DP 1.2

6930L  CPU/Local media4Kconnect DP 1.2

6930R  CON/Remote media4Kconnect DP 1.2

First 

Aid

kvm-tec 

media

4K

connect

kvm-tec engineered 4K System

Video error 

(stripes in the 

picture)

USB is not 

working

No Power

(No LED)

Check the 

powerplug

Is the power 

supply ok? Try 

another Unit.

Try reprogramming 

the Unit by using a 

JTAG programmer

Contact kvm-tec 

support

Are the USB

Devices plugged 

in correctly?

Is the USB cable 

on the Local side 

plugged into the 

PC?

Are the USB 

Devices working 

directly on the 

PC?

Check if local 

and remote Unit 

have the same 

fi rmware

Replace the USB 
cable from PC to 

the Local 
Extender

Check if the local 

or the remote 

Unit is causing 

the problem by 

swaping fi rst the 

local and than the 

remote Unit to 

another Unit

Contact kvm-tec 

support

Check if all 

cables are plug-

ged in correctly

Check if the PC is 

sending a Image by 

plugging in a 

monitor on the 
local out of the 

local Unit

Check if the DDC is 

set correctly (in menu 

under point „O“)

Check if both 

Units have the 

correct fi rmware

Contact kvm-tec 

support

Check if all 

cables are plug-

ged in correctly

Check if the PC is 

sending a Image 

by plugging in a 

monitor on the 
local out of the 

local Unit

Check if local and re-

mote Unit have the 

correct fi rmware

Check if the DDC 

is set correctly (in 

the menu under 

point „o“)

Check if the 

network switch 

is setup correctly 

and has enough 

bandwidth

Contact kvm-tec 

support

Check if other units 

have the same 

behaviour

kvm-tec Support

kvm-tec Support

[email protected]@kvm-tec.com

Phone: +43 2253 81912 - 30Phone: +43 2253 81912 - 30

We are here for you to answer

your questions about installation? 

Manual download www.kvm-tec.com

or 

kvm-tec Installationchannel on our homepage 

      personally  +43 2253 81912

No video

media

4K

connect 

Quick

Installation

kvm-tec 

Summary of Contents for kvm-tec 6930

Page 1: ...e the same firmware Replace the USB cable from PC to the Local Extender Check if the local or the remote Unit is causing the problem by swaping first the local and than the remote Unit to another Unit Contact kvm tec support Check if all cables are plug ged in correctly Check if the PC is sending a Image by plugging in a monitor on the local out of the local Unit Check if the DDC is set correctly ...

Page 2: ...Your kvm tec Extender will now be in use for many years MTBF approx 10 years for you Please note that the recommended length of the display port cable should be max 1 8m otherwise an interference free 4K transmission may not be guaran teed If you have a monitor that has an HDMI input please use a video adapter with 60 Hz at 30 Hz the screen will remain black Our recommendation Please use OM3 cable...

Page 3: ...mation about hardware and software versions as well as the activated upgrades The menu displays information about the connection the resolution of the video channel and the USB status The current Firmware version is displayed in the upper left corner The link status indicates whether a connection is possible Video and USB display data transfer status SCREEN System Status 1 The current version of t...

Page 4: ...transmit up to 4K resolution uncompressed and in 10bit color depth Please note that for this mode you need two 10G fiber lines between the remote and the local unit UNLOCK FEATURES REDUNDANT UNCOMPRESSED FOR SWITCHING SYSTEMS In this menu you can also unlock the Uncompressed and Redundancy feature after purchasing your 4k KVM Extender Order the unlock code for the desired feature from your supplie...

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