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Helpdesk / Technical Support

www.iget.eu/cs/helpdesk-centrum-cs

https://helpdesk.intelek.cz/

Summary of Contents for HomeGuard HGDVK-44402

Page 1: ...Helpdesk Technical Support www iget eu cs helpdesk centrum cs https helpdesk intelek cz...

Page 2: ...Heat sensing HD CCTV Kit Quick Start Guide EN For the latest up to date manual please visit www iget eu DETECTION SMART MOTION HEAT TRIGGER ACCURATE ALERTS...

Page 3: ...ted dangerous voltage within the product s enclosure that may be of sufficient magnitude to constitute a risk of electric shock The exclamation point within an equilateral triangle is intended to aler...

Page 4: ...Computer Inc AndroidTM and Google Play are registered trademarks of Google Inc WARRANTY AND TECHNICAL SUPPORT To help you make the most of this product you ll find a host of information including ful...

Page 5: ...in Interface PIR Setup Record Playback 14 17 19 20 21 CONNECTING SMART DEVICE 22 Before Start Get the App User Interface For iPhone For iPad For Android Phone 23 23 24 25 26 27 CONNECTING TO PC MAC 28...

Page 6: ...CONNECTING YOUR SYSTEM 1 4...

Page 7: ...PC Provides a convenient User Interface 4 8 CH Composite Input Connectors Supports 1080p 720p 960H D1 CIF recording formats With the network specific codec network transfer enabled regardless of the r...

Page 8: ...he contents of your DVR package against this checklist If anything is missing or damaged please do not use the system and inform your supplier as soon as possible SATA Cable for models having no insta...

Page 9: ...2 2 VIDEO INPUT AUDIO INPUT AUDIO OUTPUT 12V CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN CAUTION TO REDUCE THE RISK OF ELECTRICAL SHOCK DO NOT OPEN COVERS NO USER SERVICEABLE PARTS INSIDE REFER SERVICI...

Page 10: ...VGA Output For most monitors USB Ports For USB mouse and external storage LAN Port To connect your DVR to the network RS485 Connect to PTZ devices Power Connector To power the DVR HDD LED Flashes when...

Page 11: ...t the camer as to the second set of power splitter and power adapter Connect the power adapter for DVR to the DC 12V port on the rear panel and the power plug into a wall outlet The DVR will automatic...

Page 12: ...litter to the supplied power adapter then connect the power adapter to a power outlet TIP Each Homeguard camera is supplied with a mounting kit for attaching it to a wall Before you affix the camera i...

Page 13: ...r the selected menu item and edit the setting Left Right key Decrease increase parameter value of control bar Down arrow key Volume decrease Press to rewind during video playback Press to fast forward...

Page 14: ...channel on Live Viewing screen to open Camera Quick Tool bar Click and hold to drag sliders and scales on menu mode Right Button Click once to open the Task bar on the Live Viewing screen In menus cli...

Page 15: ...2 BASIC OPERATION 13...

Page 16: ...address refer to the DVR Router Guide If the problem still cannot be resolved contact technical support 3 Use the on screen keyboard to input text numbers and characters Click to change from lower cas...

Page 17: ...Upon connection it will indicate to format new hard drive Click on Select to select the unformatted hard drive Click on Format HDD to pop up the user login window and enter the password to log in A no...

Page 18: ...obile Viewer ID and you can use the Mobile Viewer immediately by entering the ID password of the DVR 7 Summary Shows system and network status of DVR 8 Click on Finish to finish setting of startup wiz...

Page 19: ...This icon appears when the camera has detected motion Enable or disable manual recording Make a snapshot of current video Playback of the last five minutes of the video Click to enter PTZ control pan...

Page 20: ...Click to choose more layouts for live view Press this button to switch the screen mode in sequence Replay video recorded Click to adjust audio volume Click to switch all IP channels between main stre...

Page 21: ...ed by humans animals and vehicles This new technology requires both changes in motion and heat be detected simultaneously Not only does this innovative technology significantly reduce the number of fa...

Page 22: ...w seconds before an alarm event occurs Use this option if your primary recording type is motion or I O alarm based 2 Record Schedule This menu allows you to specify when the DVR records video and defi...

Page 23: ...provides different search types to narrow your search To choose the channels you want to search play To control the video playback Continuous recordings are shown with colored bars to represent diffe...

Page 24: ...3 CONNECTING SMART DEVICE 22...

Page 25: ...d client software or mobile app to the latest versions Please note that an upload speed of 1Mbps is required for remote video streaming Up to 3 devices may connect to the system at the same time 3 2 G...

Page 26: ...e 1 1 2 2 3 Live View Displays real time footage of your system Playback Play video that has been recorded on your DVR 3 Smart Detection Access the Smart Detection notification list and to enable push...

Page 27: ...con to open the app After start app tap to open device list page click to add a new device Tap Save to add DVR The app opens in Live View and streams video from all connected cameras Tap to scan QR co...

Page 28: ...app from the App Store Tap the Homeguardsafe icon to open the app After start app tap to open device list page click to add a new device Tap to scan QR code then enter the password of DVR Tap Save to...

Page 29: ...icon to open the app After start app tap to open device list page click to add a new device Tap to scan QR code then enter the password of DVR USB HDD NET PWR 1080P HD DIGITAL VIDEO RECORDER Tap Save...

Page 30: ...CONNECTING TO PC MAC 4 28...

Page 31: ...ft click the icon to pop up LOGIN interface Input your user name password you like and click Login to enter the system 3 Run Homeguardsafe and Add Device Wizard will be opened Click Next Note If Add D...

Page 32: ...your DVR is not available in the list click Exit and then click add Device to manually input the IP address of DVR 5 Input the name of the selected DVR e g home office etc Input the DVR user name and...

Page 33: ...Click Control Panel option Then Click Main View Click and drag the default group to the display window to access real time footage of your system 8 9 31...

Page 34: ...et on DVR in the URL box For the first time you run the web client system will require to install the web client plugin Click download to download the plugin and install to your computer After install...

Page 35: ...in the URL box Download the plug in SurveillanceClient dmg locate the downloaded file and double click it Click on Continue Install Enter user name and password for Mac computer Click on Install Soft...

Page 36: ...Click to display or hide the color controls PTZ Controls Click to display or hide the PTZ controls for using PTZ cameras PTZ Controls PTZ control menu Live View Control Buttons Navigation Shows curren...

Page 37: ...eguardsafe com Please sign up and login 1 Click Device Manager input the device information and click save to add DVR 2 Click Live Click to Displays real time footage of your system 3 Click Playback y...

Page 38: ...5 TECHNICAL SUPPORT 36...

Page 39: ...nnel 1080p 15fps per Channel 8 Channel 1080p 15fps per Channel 16 Channel 1080p 15fps per Channel 1080p 4 Channel DVR 60fps 15fps for 4 Channels 1080p 8 Channel DVR 120fps 15fps for 8 Channels 1080p 1...

Page 40: ...rical devices drawing too much current near the DVR 06 The firmware upgrade has failed Check the USB drive used is compatible with the DVR USB interface is faulty 07 The picture displayed is black and...

Page 41: ...product to its original operation condition Or the company will not deal with it 3 Please write the truth on the warranty card 4 Paid for repairing as follows A Equipment failure caused by human oper...

Page 42: ...on Template To make camera installation easier you can tear off this page and adhere it to the place you would like to install your cameras TEMPLATE This template is used to install the camera on the...

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