iCentral Multicom CLASSIC 106-889 Installer Manual Download

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iCentral Multicom Classic Installation Manual

P a g e

Installer Manual

Multicom CLASSIC

MODEL

106-889 iCentral MULTICOM Classic

Summary of Contents for Multicom CLASSIC 106-889

Page 1: ...iCentral Multicom Classic Installation Manual P a g e 1 Installer Manual Multicom CLASSIC MODEL 106 889 iCentral MULTICOM Classic ...

Page 2: ...ming codes Pg15 Programming steps 1 3 Pg16 Add a family Pg17 Edit a family Pg18 Activate auto sync Pg19 Add visitor access Pg19 A closer look at keypad codes Pg20 A closer look at proc cards Pg21 A closer look at callerID visitor access Pg22 Do not disturb Pg23 Access control enable callerID latching Pg23 Auto opening Pg24 Enquire residents info Pg25 Concierge Manager help button Pg25 More setting...

Page 3: ...and also 2G service in most of Europe Set up on a bench in workshop BEFORE going to site Program the unit in the comfort of your work bench and call technical support should you have questions This product requires a voice SIM card In order to make voice calls on 4G and get optimum service your SIM and provider will need to offer VOLTE support Voice over LTE otherwise the unit will be forced to fa...

Page 4: ...oosen top two to open Keypad Up down scroll buttons Main GSM cellular PCBA Module Optional Prox badge reader Speaker grill Illuminated keypad Press to CALL or CONFIRM LCD Display for welcome message instructions or to search residents Scroll buttons to search names in directory OPTIONAL prox reader selected models only Press to confirm after entering door code Antenna connection port LCD display m...

Page 5: ...nal Status Power Antenna connection N O COM N C N O COM N C Wiring Relays Electric Gates CPU Status Cellular Module in Detail SIM holder Modem Status Note The manufacturer is not responsible for wiring to third party devices Please consult an experienced security installer Pedestrian gates or door Magnetic lock Exit button Separate lock Power supply not supplied Start Common USB Port ...

Page 6: ... Detail Slave OUT connections 2 Slave IN connections Slave IN Slave OUT 3 Optional PROX module Baud jumper remove for older intercoms Keypad Module To next device Optional Keypad Optional Prox reader Optional Slave Keypad 24v out Optional Slave Prox Reader CAT5 30ft max 300ft if device powered separately To next device GND Connecting Slave Devices ...

Page 7: ...r LED should illuminate NANO SIM 45 chamfer IN Pads DOWN Ensure SIM is activated Pre pay SIM will need credit first WARNING Ensure power is OFF Do not hot insert or remove while power on CPU Flashing standby Constant ON OFF busy SIGNAL STRENGTH 1 flash poor 1 bar 2 flashes low 2 bars 3 flashes good 3 bars 4 flashes Strong 4 bars 5 flashes searching POWER MODEM Slow flashing 3G ready Fast slashing ...

Page 8: ...g SIM card and be connected to the cellular network before PC programming can begin USB B type cable included USB printer type cable 1 Use provided USB drive to copy MULTICOM CLASSIC software folder to PC suggest copy to desktop for easy retrieval later 3 2 Connect provided USB cable to windows PC windows 10 or later 4 Open Multicom Classic folder Copy the SHORTCUT icon to desktop for convenience ...

Page 9: ...ded back to the intercom again Upload new data to the intercom to program it Download any current data from the intercom to the PC software for editing Backup and save current data and settings to the PC Open an existing PC file to upload to the intercom 2 Enter or edit cells of data and use buttons below accordingly Enter optional site name 1 Enter default Engineers Passcode 9999 then press conne...

Page 10: ...ils as shown This model will store up to 500 families Enter Apartment or house number 5 digits max For panels with Concierge manager or help button enter a phone number here Enter up to 3 Prox card serial numbers per family 10 digit card number Enter keypad pin code 1 per family must be 6 digits Enter family name will be displayed on directory 14 digits max Enter up to 3 phone numbers per family ...

Page 11: ...ted phone numbers and 20 temporary phone numbers Selected models only enter 50 visitor Prox card serial numbers here for 24 7 access 20 time restricted Prox cards and 20 temporary cards which auto expire from 1 168 hours TIP Any changes made on this tab must be saved or uploaded on this tab to take effect Use DOWNLOAD button to download and view all existing stored data Enter 50 permanent visitor ...

Page 12: ...erride this setting when code entered Enable latching relay by DTMF default off Enable callerID by all phone numbers default off Program the phone number of the SIM card here and set for daily SMS 1 to recalibrate time every day Restore defaults and delete all data on the intercom Set start and end times for visitor calls to be enabled Green section enabled Red disabled Use 24hr format no colon Sh...

Page 13: ...keep visitor and resident data remotely with the free app on iphone and Apple Search Google Play or Apple App Store for Multicom 4G Accept and allow all permissions Android version shown To register first time enter your name email and cell phone number After you send the registration email go back to the app screen press SETTINGS 4G ...

Page 14: ...on the APP unless they have already been changed in the intercom Now you are ready to begin programming Program a NEW or EXISTING Job Site Press SETTINGS to reveal the screen shown Choose to create a NEW site or edit an existing one Then you can begin programming ANDROID Press HOLD Iphone use the i symbol ...

Page 15: ... and the APP App ONLY update Use to update the APP typically when another user has changed the programming codes on the intercom from another phone Note This app sends SMS programming strings to the intercom as shown and it should reply with OK message On iphones due to restrictions by Apple you must confirm the SMS as shown Android devices will auto send the SMS in the background ...

Page 16: ...east 13 or better on 3G or 4G and 14 or better on 2G TIP If signal is lower than recommended then take IMMEDIATE action Change network if possible or use an optional high gain antenna Check power cable is within recommended specification Poor power cable can lower reception SMS message sent to intercom SMS reply to your phone Step2 Set APN for VOLTE 4G voice calling This feature may need to be set...

Page 17: ...up to 3 proximity cards Note cards have serial numbers printed on them which can be added to the fields as shown Add Optional Prox Cards Add card by serial number as shown 9999 10 12345 Jones 987654321 987654321 987654321 123456 serial serial serial Passcode Apartment number up to 5 digits Command add family Family name 14 digits max Phone numbers 3 max comma separated Keypad code must be 6 digits...

Page 18: ...tmentnumber newname Edit or add first Phone Number 9999 12 apartmentnumber phonenumber Edit or add second Phone Number 9999 13 apartmentnumber phonenumber Edit or add third Phone Number 9999 14 apartmentnumber phonenumber Edit or Add Family Door Code 9999 15 apartmentnumber doorcode Edit or add family Prox Card 1 9999 16 apartmentnumber serialnumber Edit or add family Prox Card 2 9999 17 apartment...

Page 19: ...it is important to activate the auto sync This intercom reads the current date and time from an incoming SMS message and re calibrates its time from that Activating this button sends the intercom its OWN SIM card phone number The intercom will then send ITSELF an SMS after a power loss to re establish correct time Use this feature to have the intercom send itself a SMS on a schedule This is useful...

Page 20: ...9 83 day day day time1 time2 code day mon tue wed thu fri etc Time1 start time Time2 end time Code 4 digit keypad code Delete Code 9999 84 code delete a known code or 9999 84 delete all stored codes Note Times of day are military format with no colon E g 1130 pm 1130 A closer look at Keypad codes There are 3 types of visitor keypad codes 1 50 permanent codes which can be used 24 7 2 20 temporary c...

Page 21: ...0 Cards have a 10 digit serial number printed as shown Enter this to add a card SMS Strings Store permanent card 9999 61 Y serial Y 1 or 2 for relay 1 or 2 serial 10 digit prox card number Store temporary card 9999 62 hours serial hours number of hours a code is active for from 1 999 hours Store time restricted card 9999 63 day day day time1 time2 serial day mon tue wed thu fri etc Time1 start tim...

Page 22: ...th temporary access expires automatically after pre set time 3 20 time restricted phone numbers which can only be used to gain access at pre set times and days of the week SMS Strings Store permanent callerID phone numbers 9999 71 Y phonenumber Y 1 or 2 for relay 1 or 2 Store temporary phone number 9999 72 hours phonenumber hours 1 999 hours then this number is auto deleted again Store time restri...

Page 23: ... disable X 1 to enable Enable latching ability on received calls by residents 9999 36 X X 0 to disable X 1 to enable Quick Delete a resident to prevent access 9999 25 apartment Do Not Disturb On this screen you can prevent residents receiving calls from visitors after a set time at night This can be useful if there are antisocial callers or residents do not want disturbed at weekends Enter time in...

Page 24: ...rate UNLATCH times to close again Up to 9 SMS event messages can be sent in total Toggle between trigger latch and unlatch SMS Strings Delete all automatic relay events 5555 Enter time in 24hr format no colon Eg 8 20am 0820 11 40pm 2340 Add Auto opening closing times 5555 X day day day day time Manager Pass code 1 Relay 1 trigger 2 Relay 1 latch 3 Relay 1 unlatch 4 Relay 2 trigger 5 Relay 2 latch ...

Page 25: ...ings Enter Concierge help or assistance number 9999 56 1 phonenumber Delete Concierge help or assistance number 9999 56 1 Set ringing time to call number 9999 57 XX XX seconds default 20 Enquire Resident Info Enter the apartment or house number and the intercom will reply with all data numbers and codes stored against that resident SMS String Enquire resident 9999 26 apartment Concierge assistance...

Page 26: ...s before rolling to next phone number Set global relay trigger times useful for magnetic locks Volumes If residents experience significant echo reduce the microphone and speaker levels as low as possible Default setting 5 Range 1 9 SMS Strings Set Speaker Volume 9999 30 X X 1 9 default 5 Set Microphone Volume 9999 31 X X 1 9 default 5 Set ring tone Volume not used yet 9999 32 XX X 1 9 default 5 ...

Page 27: ...Strings Set first ringing time 9999 21 XX Default 20 Range 1 99 Set second ringing time 9999 22 XX Default 20 Range 1 99 Set third ringing time 9999 23 XX Default 20 Range 1 99 Relay Times Adjust relay times to suit perhaps a magnetic lock that requires a 7 10 second unlock time to allow pedestrians time to press the door and open Default relay time is 1 second SMS Strings Set Relay 1 time 9999 50...

Page 28: ...n Stored callerID numbers keypad codes and prox users are VISITOR credentials only These do not list RESIDENT credentials To do that enquire on each resident individually in the appropriate screen In the activity log screen each event is stored under a code For example if a visitor uses caller ID to open the gate it will be shown as date time number CID If a keypad code is used it will be shown on...

Page 29: ...r This screen allows the installer or manager to manually trigger the gate RELAY 2 Momentary trigger SMS 5555 4 RELAY 2 Latch Hold Open SMS 5555 5 RELAY 2 Unlatch Unhold SMS 5555 6 RELAY 1 Momentary trigger SMS 5555 1 RELAY 1 Latch Hold Open SMS 5555 2 RELAY 1 Unlatch Unhold SMS 5555 3 ...

Page 30: ...tion Manual P a g e 30 Calling a Resident Scroll Method 1 Scroll Up Down 2 Press CALL Direct Dial Method 1 Enter apartment number 2 Press CALL 1 Enter 6 digit resident code or 4 digit visitor code 2 Press to open door Using Keypad Codes ...

Page 31: ...All residents can call the intercom to gain access at no call charge using CallerID CLIP display To open simply call the intercom phone number from a stored number and the relay will trigger as per programmed TIP This feature must be enabled in settings first default disabled This is usually main gate door Press 1 to open Press 2 to hold open Press 3 to un hold Note Hold open features are only ava...

Page 32: ...serial 9999 18 12345 serial Set ringing time to call first number 9999 21 XX Set ringing time to call second number 9999 22 XX Set ringing time to call third number 9999 23 XX Delete a family and all details 9999 25 12345 Enquire details on a family 9999 26 12345 This will reply with all the details stored about this apartment Set Speaker Volume 9999 30 X X 1 9 Set Mic Volume 9999 31 X X 1 9 Enabl...

Page 33: ...ed out with 5555 passcode To store a visitor code 50 max 9999 81 Y code time Y 1 or 2 for relay 1 or 2 time relay trigger time 1 99 seconds To store a temporary visitor code 20 max 9999 82 hours code hours is number of hours code is active for max 999 hours To store a time restricted visitor code 20 max 9999 83 day day day day day day day time1 time2 code To delete a visitor code 9999 84 code To d...

Page 34: ...nlatch To delete all auto relay events 5555 To set Do Not Disturb Times 9999 90 day day day time1 time2 To delete all Do Not Disturb Times 9999 90 To set APN for 4G connectivity 9999 38 apninfo To edit LCD welcome instruction message 9999 58 entertext character not permitted to display use character in SMS string To enable disable display of pin code being entered on screen 9999 37 X X 0 to disabl...

Page 35: ...omers ensure the numbers have been entered with a leading 1 If this does not work try again without the leading 1 Q There is no audio from the gate but the person at the gate can hear ok A This can be due to low reception or excessively long power cables Check reception level by 20 Change SIM card if necessary to another network which may have better coverage Purchase a high gain antenna This may ...

Page 36: ...accidentally latching the relay This latches the output relay permanently on Send the intercom the following SMS 22 The intercom should reply with a message detailing the relay status If it has been latched then the message will state the relay is ON In this case refer to the user guide to read how to unlatch it again Q The unit no longer calls out to phones but I can make a call to it from my pho...

Page 37: ...assic Installation Manual P a g e 40 www ness com au www icentralsystems com au iCentral Trade Dealer Enquiries Head Office Ness Corporation Pty Ltd ABN 28 069 984 372 Ph 61 2 8825 9222 Fax 61 2 9674 2520 sales ness com au ...

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