Handling Precautions
1. Always handle the drive with care to prevent damage from shock, vibration or electrostatic
discharge (ESD).
2. Do not open the static-protective bag containing the drive until required. Static electricity
can damage the drive.
3. Turn off and unplug your computer before removing the case.
4. When you are installing the drive, touch the static-protective package containing the drive
to a grounded, unpainted metal surface for at least two seconds. (This drains static electricity
from the package and from your body.
)
5. Handle the drive carefully by the edges. Do not touch any exposed printed circuit board.
6. Save your drive packaging materials including the
ESD
bag in the event the drive has to be
returned. Place the drive in an anti-static bag before placing it in the shipping container. The
warranty will be void if the drive is not returned in IBM approved packaging.
H
ard Disk Drive Technical Support
Web:
http://www
.i
bm.com/
storage/
hddtech
Techfax:
(automated fax back) 415.855.4773
Voice:
888.IBM.5214
Fax:
507.253.4111
FTP:
ftp.hddtech.ibm.com
E-mail:
com
Representatives available:
Mon-Fri
7am-7pm
CST
©
International Business Machines
IBM Storage Systems Division
5600 Cottle
Road
San Jose, CA 95193
www.ibm.com
/storage
Produced in the United States of America
5-98
All rights reserved
IBM is a registered trademark of International Business Machines
Corporation.
Other company, product, and service names may be trademar
ks or
registered tradem
arks of their respective owners.
Statement of Limited Warranty
Product: 3.5 inch
ID
E hard disk drive.
Warranty Period:
3 Years
The end user Warranty Period starts on the date that the Product is first purchased by an end
user customer. The end user warranty ends on the earlier of:
- the start date plus the Warranty Period, or
- 9 months after date of original shipment by IBM to an IBM Authorized Distributor plus the
applicable Warranty Period.
The warranties provided by IBM in this Statement of Limited Warranty apply only to Products
which were originally sold in the United States by IBM to an IBM Authorized Distributor, and
which the end user originally purchases for his/her own use and not for resale. Under this
Limited Warranty, IBM will ship Replacement Products only to locations in the United States
and Canada. If you have any questions, contact IBM or your
reseller
.
THE IBM WARRANTY
Each product is manufactured from new parts, or new serviceable used parts (which perform
like new parts). IBM warrants that each Product is free from defects in materials and
workmanship during the Product’s applicable Warranty Period. You should keep your original
invoice as your proof of purchase, which will be required to validate the warranty status of the
Product.
During the Warranty Period, you may return the Product, freight prepaid, to IBM or your
reseller
for replacement if the Product is not as warranted. Upon receiving the returned
Product from you, IBM will send you a Replacement Product. This is IBM’s entire obligation to
you regarding your warranted Product. The Replacement Product may not be new, but will be
in good working order and at least functionally equivalent to the item replaced. The warranty
period on the Replacement Product will end on the later of:
- the end date of the warranty on the returned Product, not to exceed 3 months after the
original shipment date by IBM to an IBM authorized Distributor plus the Warranty Period
on the returned Product; or
- ninety (90) days.
If the Replacement Product fails during its warranty period, IBM will replace it with another one.
WARRANTY SERVICE
To obtain warranty service from IBM for the Product , call IBM at
888.IBM.5214
for technical
assistance and to obtain a Return Material Authorization
(RMA)
number. You may be asked to
perform specific problem determination procedures in order to verify the failure. Upon
verification of the failure, the Product must be returned to IBM
according to IBM’s return
instructions. IBM will send you a Replacement Product, freight prepaid. The Replacement
Product becomes your property; the replaced Product becomes IBM’s property.
EXTENT OF WARRANTY
IBM does not warranty uninterrupted or error-free operation of a Product. Misuse, accident,
modification, unsuitable physical or operating environment, improper maintenance by you, or
failure caused by a product for which IBM is not responsible may void the warranties.
THESE WARRANTIES REPLACE ALL OTHER WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, THE WARRANTY OF NON-INFRINGEMENT AND
THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. HOWEVER, SOME LAWS DO NOT ALLOW THE EXCLUSION
OF IMPLIED WARRANTIES. IF THESE LAWS APPLY, THEN ALL EXPRESS AND
IMPLIED WARRANTIES ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO
WARRANTIES APPLY AFTER THAT PERIOD.
Some jurisdictions do not allow limitations on how long an implied warranty lasts, so the above
limitations may not apply to you.
LIMITATION OF LIABILITY
Circumstances may arise where, because of a default on IBM’s part (including fundamental
breach) or other liability (including negligence and misrepresentation), you are entitled to
recover damages from IBM. In each such instance, regardless of the basis on which you are
entitled to claim damages, IBM is liable only for:
1. bodily injury (including death), and damage to real property and tangible personal
p
roperty; and
2. the amount of any other actual loss or damage, up to the greater of $10,000 or the
c
harge for the Product that is the subject of the claim.
Under no circumstances is IBM liable for any of the following:
1. third-party claims against you for losses or damages (other than those under the first
item listed above);
2. loss of, or damage to, your records or data; or
3. economic consequential damages (
including
lo
s
t
profits or savings) or incidental
d
amages, even if IBM is informed of their possibility.
Some jurisdictions do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not apply to you.
This warranty gives you specific legal rights and you may also have other rights which vary
from jurisdiction to jurisdiction.
Deskstar
16 GP
AT/IDE
Quick Installation Guide
Version
2.
1
0RGHOV
DTTA-350320,350430
,350640
D
TTA
-350840,
351010,
351290
D
TTA
-351680
®
®
