IBM Aptiva 2158 Hardware Maintenance Service Download

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Hardware Maintenance Service
for Service Level A

Machine Types 2158, 2163 and 2164 and
IBM Monitors 2235, 2236 and 2237

2158/2163/2164

2235/2236/2237

Summary of Contents for Aptiva 2158

Page 1: ...Hardware Maintenance Service for Service Level A Machine Types 2158 2163 and 2164 and IBM Monitors 2235 2236 and 2237 2158 2163 2164 2235 2236 2237...

Page 2: ...errors Changes are periodically made to the information herein these changes will be made in later editions IBM may make improvements and or changes in the product s and or the program s at any time A...

Page 3: ...Hard Disk Drive 4 CD DVD ROM Drive 4 Multimedia 4 Power Management 5 Power Supply 5 Internal Cabling 5 Modem 5 Monitor Not included with some models 5 Keyboard 6 Mouse 6 Hardware Interfaces 7 CMOS Res...

Page 4: ...D ROM Drive 56 Memory 57 Keyboard 58 Mouse 59 Power Supply 61 Monitor 63 Undetermined Problems 65 Diagnostic Aids 67 Introduction 68 Power On Self Test 68 Diagnostic Diskette 69 Using the Diagnostic D...

Page 5: ...ocessor Module 118 Installing the Processor Heat Sink and Fan 120 System Backup Battery 123 Indicator LED and Cable 124 System Board 125 Handling ESD Sensitive Parts 126 Software Recovery Procedure 12...

Page 6: ...58 2163 CD DVD ROM Drive 163 Assembly 4 Machine Type 2158 2163 Monitor and Power Cord 165 Assembly 5 Machine Type 2158 2163 Keyboard and Mouse 166 Assembly 6 Machine Type 2158 2163 Zip Drive and Netwo...

Page 7: ...se expressly designated by IBM are the user s responsibility IBM may have patents or pending patent applications covering subject matter in this document The featuring of these patents pending or othe...

Page 8: ...rd connect and disconnect cables as described following when installing moving or opening covers of this product or attached devices CAUTION When replacing the battery use only IBM Part Number 33F8354...

Page 9: ...ves contain an embedded Class 3A or Class 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure...

Page 10: ...to ou de dispositivos conectados CUIDADO Ao substituir a bateria utilize apenas o N mero de Pe a IBM 33F8354 ou um tipo de bateria equivalente recomendado pelo fabricante Se seu sistema possuir um m d...

Page 11: ...da unidade de CD ROM N o remova as tampas da unidade de CD ROM PERIGO Algumas unidades de CD ROM cont m um diodo de laser da Classe 3A ou da Classe 3B Observe o seguinte Radia o de laser quando abert...

Page 12: ...VI...

Page 13: ...Notices VII...

Page 14: ...VIII...

Page 15: ...Notices IX...

Page 16: ...X...

Page 17: ...iques et d alimentation peut tre dangereux Pour viter tout risque de choc lectrique lorsque vous installez ou que vous d placez le pr sent produit ou des p riph riques qui lui sont raccord s reportez...

Page 18: ...e les proc dures d crites dans le pr sent document Pour viter une exposition directe au rayon laser n ouvrez pas l unit de CD ROM Vous ne pouvez effectuer aucune op ration de maintenance l int rieur P...

Page 19: ...n oder l sen um einen Stromschlag durch Ber hren von Oberfl chen mit unterschiedlichem elektrischem Potential zu vermeiden Elektrische Spannungen von Netz Telefon und Daten bertragungsleitungen sind g...

Page 20: ...CD ROM Laufwerk installiert ist beachten Sie folgendes Steuer und Einstellelemente sowie Verfahren nur entsprechend den Anweisungen im vorliegenden Handbuch einsetzen Andernfalls kann gef hrliche Las...

Page 21: ...azione di questo prodotto Per evitare il pericolo di scosse elettriche collegare il cavo di alimentazione ad una presa elettrica correttamente cablata e munita di terra di sicurezza collegare qualsias...

Page 22: ...Evitare di Gettarla o immergerla in acqua Riscaldarla ad una temperatura superiore ai 100 C Cercare di ripararla o smaltirla Smaltire secondo la normativa in vigore D Lgs 22 del 5 2 97 e successive di...

Page 23: ...ne unit CD ROM contengono all interno un diodo laser di Classe 3A o Classe 3B Prestare attenzione a quanto segue Aprendo l unit vengono emesse radiazioni laser Non fissare il fascio non guardarlo dire...

Page 24: ...XVIII...

Page 25: ...Notices XIX...

Page 26: ...XX...

Page 27: ...al tocar dos superficies con distinto potencial el ctrico La corriente el ctrica de los cables de comunicaciones tel fono y alimentaci n puede resultar peligrosa Para evitar una posible descarga siga...

Page 28: ...ciones locales CAUTION Cuando instale una unidad de CD ROM tenga en cuenta la siguiente informaci n Si se llevan a cabo controles o ajustes o se utilizan m todos que no se atengan a lo aqu especificad...

Page 29: ...resultar peligrosa Para evitar posibles lesiones o da os del aparato desconecte los cables de alimentaci n los sistemas de telecomunicaciones las redes y los m dems antes de abrir las cubiertas del s...

Page 30: ...er countries the drive is certified to conform to the requirements of EN60825 Class 1 laser products are not considered to be hazardous The CD DVD ROM drive has an internal Class 1 0 5 milliwatt alumi...

Page 31: ...Operating System 2 OS 2 Personal System 2 PS 1 PS 2 Intel Pentium MMX EtherExpress and LANDesk are trademarks or registered trademarks of Intel Corporation Microsoft MS DOS Windows and Windows NT are...

Page 32: ...to use the diagnostics tools for isolating failures Repairing Information contains illustrations and descriptions to disassemble and reassemble the computer Parts Test Point Locations contains illustr...

Page 33: ...some models 5 Keyboard 6 Mouse 6 Hardware Interfaces 7 CMOS Reset 8 Power On Password 9 Flash BIOS Update Procedure 10 BIOS contained Model Number and Serial Number 11 BIOS Setup Utility 12 Working w...

Page 34: ...ical display performance Listed below are 2158 2163 and 2164 system features Processors Machine Type 2158 Socket 7 Zero Insertion Force ZIF connector Detachable CPU heat sink with fan One of the follo...

Page 35: ...us One of the following processors can be installed Pentium II 400 w ECC 512K 100MHz Pentium II 450 w ECC 512K 100MHz Pentium III Includes Intel MMX media enhancement technology plus additional 70 Str...

Page 36: ...ports Microphone in jack Speaker out jack Line in jack Diskette Drive AT type 3 5 in 1 44 MB slimline diskette drive Hard Disk Drive 3 5 in 1 in height or 5 25 in 1 in height IDE AT drive 3 5 in may...

Page 37: ...selection Internal Cabling Two 40 pin ribbon cables for hard disk drive and CD DVD ROM drive One 34 pin ribbon cable for AT diskette drive One 4 pin 2 wire cable for hard disk drive light emitting di...

Page 38: ...Japan 17 15 7 viewable image size monitor 0 28 mm or 0 27 mm dot pitch for Japan Automatic scanning horizontal frequencies from 30 KHz to 69 KHz or 30 KHz to 72 KHz for Japan Vertical frequencies bet...

Page 39: ...nchronous DMA up to mode 2 33M bytes sec CD DVD ROM drive 5 25 in high performance 32X CD ROM or 4X DVD ROM IDE AT drive Support Bootable CD ROM Format specification version 1 0 Compliant to Audio CD...

Page 40: ...rupted CMOS data See Loading the Default Settings on page 13 Parallel port Supports SPP IBM PC XT PC AT PS 2 compatible EPP IEEE 1284 compliance ECP IEEE 1284 compliance interface IEEE 1284 compliant...

Page 41: ...nplugged during testing Machine Type 2158 Set switch 2 of SW2 to the OFF position to bypass password check process See Machine Type 2158 System Board Jumpers and Connectors on page 131 Machine Type 21...

Page 42: ...urce code binary file 2 Insert the diskette and boot from drive A WARNING Do not boot with any memory related driver such as HIMEM SYS EMS SYS 3 At the DOS prompt type A AFLASH VXXYYZZ BIN then press...

Page 43: ...IOS 1 Prepare a bootable DOS diskette with CHGDMI EXE and MODEL DMI files 2 Insert the diskette and boot from drive A WARNING Do not boot with any memory related driver such as HIMEM SYS EMS SYS 3 At...

Page 44: ...p when the computer is off 1 Turn on your monitor 2 Turn on the system unit 3 When you see the IBM Aptiva logo press F1 to enter Setup and display the Main Menu If you have previously set a power on p...

Page 45: ...ettings are stored in the CMOS Setup includes an option Load Default Settings that lets you reload the original configuration at any time Keys Function Down or up arrow key Use these arrow keys to hig...

Page 46: ...menu From this location you can exit Setup and save your changes or exit without saving your changes Follow these steps to exit Setup 1 From the main menu press the Esc key 2 The Exit Setup dialog box...

Page 47: ...appears showing the diskette drive and IDE drive parameters Diskette Drive A This option displays the size and storage capacity of the currently installed diskette drive Empty drive bays are indicate...

Page 48: ...posite the parameters there is no drive installed in that channel Hard Disk Block Mode This function enhances disk performance depending on the hard disk in use BIOS automatically detects if your hard...

Page 49: ...igure serial and parallel ports Also included in this menu are items for enabling or disabling the onboard controller chipsets Serial Port Your computer comes with a 9 pin serial port This parameter d...

Page 50: ...to Off if your hard disk does not support this function The default setting is Off System sleep timer This timer allows you to set the period of inactivity in minutes before the system enters the sle...

Page 51: ...F9 after you see the message Press F1 to go to the Setup Utility When set to Disabled BIOS is in the conventional text mode where you see the system initialization details on the screen Num Lock After...

Page 52: ...ur computer If you do not key in the correct password you cannot use your computer You must also type this password if you want to enter Setup Setting a Power On Password 1 Enter Setup 2 From the Setu...

Page 53: ...then press Enter 6 Retype the new password then press Enter 7 Press Enter again to confirm changing the password 8 Press Esc twice to return to the Setup main menu 9 Press Esc to exit Setup and reboot...

Page 54: ...bled Onboard IDE Secondary Channel This parameter allows you to enable or disable the onboard IDE secondary channel controller Setting this parameter to Enabled lets you use the secondary IDE connecto...

Page 55: ...onal graphics overlay card such as an MPEG or an advanced 3D graphics adapter If the image on your monitor has problems after installing such an adapter set this parameter to Enabled Otherwise leave i...

Page 56: ...ne Type 2158 2163 System unit 12 7 kg 28 lb For Machine Type 2164 System unit 10 kg 22 lb 15 Monitor 13 0 kg 28 6 lb 17 Monitor 18 5 kg 40 8 lb Environment Temperature for system unit Power on 10 to 3...

Page 57: ...ements All machines require two power inputs one on the system unit and one on the monitor display The system units come with a voltage selector switch allowing selection of voltage of either 115 Vac...

Page 58: ...26...

Page 59: ...Symptoms Messages Error Codes or Beeps 33 Troubleshooting 49 Factory Installed Storage Devices 49 Factory Installed Modem Card 52 Audio Not Supported by Diagnostics Program 54 CD DVD ROM Drive 56 Memo...

Page 60: ...es These tables also list the field replaceable units FRUs most likely to cause a particular problem Check Procedures When the Start check procedure or the Index of Symptoms Messages Error Codes or Be...

Page 61: ...nd for all voltage checks unless otherwise specified IMPORTANT There is a Power Override switch located at the back of the machine just above the connector for the power cable If the system does not p...

Page 62: ...efficient servicing that each stage of every procedure be verified For example When a symptom is found or when a symptom appears to have been cured the preceding steps should be repeated for accuracy...

Page 63: ...ctions on the screen and select Utility from the diagnostics program menu Select Tech Support Form from the menu press F5 to execute then generate a system configuration report Compare the system conf...

Page 64: ...adapter card switch settings Check all adapter card cables and connectors Make sure that all of the above are set correctly and show the correct voltages and continuity Re place any defective cables o...

Page 65: ...stem After a successful POST the system attempts to load operating system The system can be customized for different startup boot methods by the BIOS Setup Utility See Startup Options on page 17 The s...

Page 66: ...r codes in left column If directed to a check procedure replace the FRU indicated in the check procedure If no check procedure is indicated the first Action FRU listed in right column is the most like...

Page 67: ...flict s 0662 Onboard Floppy Drive IRQ Conflict s Enter BIOS Setup and load the default settings Remove all adapter cards that are NOT factory installed then reboot the system 0662 Floppy Disk Controll...

Page 68: ...ons in BIOS Setup Load default settings in Setup 1762 Onboard IDE Primary Channel I O Address Conflict s 1762 Onboard IDE Primary Channel IRQ Conflict s 1762 Onboard IDE Secondary Channel I O Address...

Page 69: ...Slave Drive Changed Enter BIOS Setup and load the default settings IDE hard disk drive cable connection 1800 IRQ Setting Error 1801 Expansion ROM Allocation Failed 1802 I O Resource Conflict s 1803 M...

Page 70: ...ror or Not Connected Re connect PS 2 keyboard and mouse Enter BIOS Setup and load the default settings PS 2 mouse PS 2 keyboard System board 8602 Onboard Pointing IRQ Device Conflict s Enter BIOS Setu...

Page 71: ...L S S L Shutdown byte in RTC CMOS read write test failed System board L S L S System DRAM refresh cycle is out of specification L L L S The first 128KB of base memory r w test failed Insert the memory...

Page 72: ...DO DIMM SDRAM DIMM are mixed Ensure the system board has no EDO type DIMM installed For 2163 only L L L S S S 66MHz DIMM running on 100MHz Ensure the DIMM type is PC 100 Table 2 2 BIOS Error Beeps Lis...

Page 73: ...FN3 for 2138 and FN2 for 2163 Its reading should be 12Vdc See Machine Type 2158 System Board Jumpers and Connectors on page 131 and Machine Type 2163 and 2164 System Board Jumpers and Connectors on pa...

Page 74: ...before diagnosing any diskette drive problems Media and drive are mismatched Ensure that the diskette drive is configured correctly in the Disk Drives of BIOS Setup See Hard Disk Drive on page 3 Ensu...

Page 75: ...iskette Diskette drive Diskette drive cable System board Hard Disk Drive NOTE Ensure hard disk drive is configured correctly in BIOS Setup cable jumper are set correctly before diagnosing any hard dis...

Page 76: ...is configured correctly in BIOS Setup cable jumper are set correctly and its laser beam is clean before diagnosing any CD DVD ROM drive problems CD DVD ROM drive LED flashes for more than 30 seconds...

Page 77: ...if the audio cable from CD DVD ROM drive to system board CN15 for 2158 or CN8 for 2163 2164 is connected properly See Machine Type 2158 System Board Jumpers and Connectors on page 131 and Machine Type...

Page 78: ...m card is used reinsert the modem card to PCI slot firmly or replace modem card If ISA modem card is used ensure the modem ring in cable from the modem card to system board CN8 for 2158 or CN13 for 21...

Page 79: ...n BIOS Setup to confirm ports presence before diagnosing any parallel serial ports problems Serial or parallel port loop back test failed Make sure that the LPT or COM you test is the same as is set i...

Page 80: ...61 Pressing power switch does not turn on system Ensure the power override switch situated at the back of the machine just above the connector for the power cable is not set to off Power switch cable...

Page 81: ...measuring Measure the voltage only at the pins listed in the chart Remember to set the meter on the correct scale and to put the meter leads in the correct position for the voltage you are asked to m...

Page 82: ...board connector CN9 for 2158 and CN11 for 2168 IDE Secondary Channel Master and Slave Drives in BIOS Setup should be connected to the system board connector CN10 for 2158 and CN10 for 2168 NOTE The CD...

Page 83: ...ics from the PC Doctor diagnostics program main menu Select and execute Floppy Disk Test if you want to test diskette drive Select and execute Hard Disk Test if you want to test hard disk drive Select...

Page 84: ...side phone line by connecting a working telephone to the telephone wall jack Listen for a dial tone to ensure that the phone line is good 002 Insert the diagnostics diskette into the diskette drive Po...

Page 85: ...HEAD NO GO TO STEP 005 The modem adapter functions normally End 005 Ensure that Windows 98 is properly installed then power off the system unit Plug the modem adapter card into a different PCI expansi...

Page 86: ...ns 001 START Power off the system unit Remove all adapter cards Connect a hard disk drive with pre loaded Windows 98 Power on the system unit Load default settings in setup audio may be disabled 002 D...

Page 87: ...ndow 007 DO YOU HEAR ANY SOUND FROM THE SPEAKER YES READ AHEAD NO GO TO STEP 008 The audio feature is functioning normally Click Cancel to close the dialog box Exit Microsoft Windows 98 If the symptom...

Page 88: ...d and are connected properly Check and ensure that the CD DVD ROM drive driver is loaded correctly Load default settings 003 DO THE TESTS OF OPEN CLOSE TRAY BY DIAGNOSTICS PROGRAM AND BY DEPRESSING CD...

Page 89: ...005 003 Follow the screen instructions to run the Memory test 004 DOES THE MEMORY TEST COMPLETE WITHOUT AN ERROR YES READ AHEAD NO GO TO STEP005 The system memory is now functioning correctly If you...

Page 90: ...O GO TO STEP 004 Keyboard is functioning normally End 004 ARE THERE ANY STUCK KEYS OR ANY GRIME IN THE GAP OF KEYCAPS YES READ AHEAD NO GO TO STEP 005 Power off the system unit Carefully remove the gr...

Page 91: ...t 003 DO YOU SEE THE MOUSE CURSOR IN THE DIAGNOSTICS PROGRAM YES READ AHEAD NO GO TO STEP 011 Test right left button and check if right left button works NOTE If it s a ScrollPoint mouse run the third...

Page 92: ...O TO STEP 010 NO READ AHEAD Try with a known good mouse 009 DO THE ERROR SYMPTOMS STILL REMAIN YES READ AHEAD NO GO TO STEP 010 Replace the system board End 010 Replace the mouse End 011 Exit diagnost...

Page 93: ...PRESSED YES READ AHEAD NO GO TO STEP 005 You might have a damaged on off switch cable assembly Disconnect the on off switch cable assembly connector from the power supply connector and take an ohm re...

Page 94: ...are plugged back in go to Undetermined Problems on page 63 If the fan stops running when a drive connector is plugged back in go to Start on page 29 007 DO YOU HAVE AN OHM READING WHEN THE SWITCH IS...

Page 95: ...e a detachable system I O signal cable between the monitor and the system unit Check the line voltage power cord and continuity for the system I O signal cable before replacing the monitor See Monitor...

Page 96: ...obtain the best image 003 DOES THE MONITOR SUCCESSFULLY PASS ALL TESTS YES READ AHEAD NO GO TO STEP 004 You have successfully completed the video diagnostics tests If the problem remains go to Index...

Page 97: ...Point Locations on page 130 for locations Load default settings in setup Check all system board jumper positions and switch settings Check all adapter card jumper positions Check all device jumper po...

Page 98: ...66 tested Replace the last item tested if the system operates normally after removing the last item...

Page 99: ...ht IBM Corp 1998 67 Diagnostic Aids Introduction 66 Power On Self Test 66 Diagnostic Diskette 67 Using the Diagnostic Diskette 67 Using Diagnostic Program from Recovery CD 67 Diagnostics Program Featu...

Page 100: ...version and system memory tested For Aptiva the F9 key will only work after exiting BIOS Setup 3 If an error is detected during POST the IBM logo screen will automatically switch to the text based scr...

Page 101: ...uter You can use it to test the IBM components of the system and some external devices The amount of time required to test components depends on the number of components installed and selected The mor...

Page 102: ...and exit from BIOS Setup 3 When screen displays IBM Recovery Program menu choose Run Diagnostics to execute diagnostic program 4 Follow the instructions on the screen to operate the diagnostics progr...

Page 103: ...ures Table 3 1 Diagnostic Program Main Menu Selections Main Menu Selections Submenu Selections Diagnostics System Test Memory Test Hard Disk Test Floppy Disk Test All Tests Interactive Tests Keyboard...

Page 104: ...Devices I O Use IDE Drive Info Network Information PCMCIA Information PCI Information SMP Information PNPISA Information DMIBIOS Information Utility File Editor Surface Scan Hard Disk Terminal Tech Su...

Page 105: ...essor Module for 2163 93 System Backup Battery 99 Indicator LED and Cable 100 System Board 101 Removals and Replacements Machine Type 2164 103 Identifying the Parts of the System Unit 104 Cover 106 Ba...

Page 106: ...itive FRUs The arrows in the removals and replacements procedures show the direction of movement to remove a field replaceable unit FRU to turn a screw or the direction to press a tab to release the F...

Page 107: ...al cards devices Industry Standard Architecture ISA and Peripheral Component Interconnect PCI adapter cards are both supported 1 Bay 1 This drive bay can hold a 5 25 inch half high drive or a 5 25 inc...

Page 108: ...Adapter cards Adapter cards add to your computer s capabilities 7 Adapter card slots Adapter card slots are the holes in the back of the tower that permit external access to adapter cards 8 System boa...

Page 109: ...f the bare metal frame of the tower to dissipate any static electricity from your body Do not touch any of the components inside the frame Be careful not to touch any component displaying a voltage wa...

Page 110: ...pressing in on the sides so the hooks inside the cover fit over the bottom ledge of the tower Slide the cover forward into place Secure the tower cover by replacing the screws you removed CAUTION Whe...

Page 111: ...panel from the front of the system unit cover Hold a bay panel and press either side to unlatch it from the front of the system unit cover Pull the bay panel and EMI bay cover out NOTE Replace the EMI...

Page 112: ...80 Bay 1 5 25 In Bay Internal or External Access Disconnect any cable on the drive note location and orientation of cables Remove the screws Pull out the drive...

Page 113: ...sconnect the cables note location of cables Press the lever and rotate outward Pull carefully and slowly as soon as the warning arrow appears The drive frame becomes free after the line behind the arr...

Page 114: ...it make sure the upper and lower drive frames are properly reattached Align the front notch of the drive frame with the system chassis Align the top rail of the drive frame with the system chassis and...

Page 115: ...ry before removal note location of cables Remove the four screws from the chassis Push the power supply forward towards the CD DVD ROM drive Once it is sufficiently forward place your hand underneath...

Page 116: ...e cards from the adjacent slots of the failed card Position the system unit such that the card is accessible to you If the adapter card has cables disconnect them Be sure to take note where those cabl...

Page 117: ...are sensitive to static discharge Press the levers on both sides of the socket down and outwards Lift the DIMM to remove ATTENTION Place your forefingers on the top of the DIMM before you press the ho...

Page 118: ...tach the heat sink cable from the fan connector Remove the fan sink by pressing the release tab rectangular end and lifting it up from the Processor Pull up the ZIF socket release lever Lift the proce...

Page 119: ...processor heat sink fan over the processor Insert one side of fan brace onto the ZIF socket Secure by latching the other side to the ZIF socket Reconnect the processor fan sink cable to the connector...

Page 120: ...g the Pentium II CPU Module Follow these steps to remove the Pentium II CPU module from the slot NOTE Determine the type of processor you are installing and make sure the jumpers are set correctly Run...

Page 121: ...hanism around the processor socket Fold out the retainers With the processor module electrical contacts pointing downward align the processor to the posts of the retention mechanism then lower it down...

Page 122: ...The lower set of holes are smaller and should match the narrow ends of the heat sink clips SECC1 Package Installation Matching the Fan Heat Sink Clips with the Holes on the Processor and Inserting th...

Page 123: ...lock the metal bracket into place SECC2 Package Installation Follow these steps when installing the heat sink and fan to the Pentium II processor module Remove the thermal tape protector at the back...

Page 124: ...92 To remove the SECC2 type fan sink use a screw driver to slide the fastener nodes outward to unlock the fan sink from the processor then carefully remove the fan sink from the processor...

Page 125: ...module from the slot NOTE Determine the type of processor you are installing and make sure the jumpers are set correctly Run the Setup Utility after correctly installing a processor ATTENTION Processo...

Page 126: ...94 Use a screw driver to push the four fastener tabs outward to unlock the heat sink from the processor then carefully detach the heat sink from the processor...

Page 127: ...ersal retention mechanism 1 Pull out the sides 2 Place the universal retention mechanism over the CPU connector on the system board and press it until it clicks into place 3 Press down the four plasti...

Page 128: ...d make sure that there is no processor installed in the CPU connector Follow these steps to install a Celeron processor 1 Install the universal retention mechanism 2 Remove the Celeron processor from...

Page 129: ...Repair Information 97...

Page 130: ...rly inserted into the appropriate slots on the retention mechanism IMPORTANT If you find the processor card difficult to insert into the slot do not force it The orientation of the heatsink may be inc...

Page 131: ...e metal lever away from the backup battery Lift the backup battery out IMPORTANT Make sure to insert the battery with the positive side facing up A plus sign indicates the positive side If you replace...

Page 132: ...100 Indicator LED and Cable Push in on the indicator LED and remove from the rear Disconnect the LED and cable from the system board...

Page 133: ...essor if necessary NOTE System Board Installation Before reinstallation position the housing on its side When installing a new system board push the board to the rear and align it with the front locat...

Page 134: ...drives power supply cables etc Upgrade the BIOS version on the new system board using the BIOS upgrade utility Change the Machine Type and Serial Number in the BIOS to match the original planar BIOS s...

Page 135: ...rior to removing the failing FRU they are listed at the top of the page Go to the removal procedure for each FRU listed remove the FRU and then continue with the removal of the failing FRU To replace...

Page 136: ...unit use the standard diskette advanced technology ATX interface Hard disk drives in this unit use an Integrated Drive Electronics IDE ATX interface This computer supports the American National Stand...

Page 137: ...bay may accommodate a 5 25 inch half high drive such as diskette hard disk tape or CD DVD ROM drive Normally this bay holds the factory installed CD DVD ROM drive 15 Bay 2 This drive bay may accommod...

Page 138: ...release handle forward to release the cover The cover slides along grooves that run on the sides of the unit While still holding the handle slide the cover forward to remove it completely Touch the b...

Page 139: ...chassis Ensure that the rails of the cover slide along the grooves on the sides of the chassis Slide back the cover until it fits into place If the cover does not slide all the way to the rear hold t...

Page 140: ...an external bay and you do not intend to install a new drive immediately reinstall the bay panel on the empty exposed drive bay Follow these steps to remove the plastic bay panel from the front of the...

Page 141: ...rives Use a screwdriver to push back the metal bay plate After pushing the metal cover for about an inch you may use your hand to push it all the way to a 90 degree angle NOTE To Reinstall A Bay Panel...

Page 142: ...ables Remove the screws WARNING For 5 25 In hard disk drive installation it uses different screws from 3 5 In hard disk drive IMPORTANT Install the 3 5 in hard disk drive only in bays 1 2 and 3 using...

Page 143: ...adapter tray remove the four shoulder screws on the underside of the tray Four cushion rings are used to minimize the acoustic interference To remove the cushion rings slide and lift ATTENTION When i...

Page 144: ...nect the cables note location of cables Press the lever and rotate outward Pull carefully and slowly as soon as the warning arrow appears The drive frame becomes free after the line behind the arrow a...

Page 145: ...e 3 5 in Drive Frame Align the front notch of the drive frame with the system chassis Align the top rail of the drive frame with the system chassis and swing inward until it clicks to lock Re attach t...

Page 146: ...f cables Remove the two screws from the chassis Press the tab located on top of the housing frame just above the power supply Push the power supply forward towards the CD ROM drive to detach it from t...

Page 147: ...115 NOTE Replacing the Power Supply Insert the power supply frame into its corresponding cut away openings on the chassis Align the top rails and slide in to lock Secure the power supply with it s tw...

Page 148: ...essary remove cards from the adjacent slots of the failed card Position the system unit such that the card is accessible to you If the adapter card has cables disconnect them Be sure to take note of w...

Page 149: ...es are sensitive to static discharge Press the levers on both sides of the socket down and outwards Lift the DIMM to remove CAUTION Place your forefingers on the top of the DIMM before you press the h...

Page 150: ...NOTE Determine the type of processor you are installing and make sure the jumpers are set correctly Run the Setup Utility after correctly installing a processor ATTENTION Processors are sensitive to...

Page 151: ...the processor socket on the CPU board Secure it with the screws that came with the package With the processor module golden fingers pointing downward align the processor to the posts of the retention...

Page 152: ...r and should match the wider ends of the clips on the heat sink The lower set of holes are smaller and should match the narrow ends of the heat sink clips Follow these steps when installing the heat s...

Page 153: ...Repair Information 121 Use a screwdriver to press and lock in the wide end of a clip first Then without lifting the screwdriver point it downward to press and lock the narrow end of the clip...

Page 154: ...122 Repeat to lock clip on the other side...

Page 155: ...Gently pull the metal lever away from the backup battery Lift the backup battery out IMPORTANT Make sure to insert the battery with the positive side facing up A plus sign indicates the positive side...

Page 156: ...124 Indicator LED and Cable Push in on the indicator LED and remove from the rear Disconnect the LED and cable from the system board...

Page 157: ...rd Remove all adapter cards Disconnect all cables connected to the system board Remove the screws securing the system board to the chassis Lift the system board to remove from chasis Remove memory DIM...

Page 158: ...in your body to the machine frame Hold the ESD sensitive part by its edge connector shroud cover Do not touch its pins If you are removing a plug able module use the correct tools Do not place the ES...

Page 159: ...ocedures 1 Insert the Aptiva recovery CD into the CD ROM drive then restart computer 2 Depress F1 while POST to enter BIOS Setup menu Select and enter Startup Options set the first priority of boot se...

Page 160: ...128...

Page 161: ...141 5 25 In Hard Disk Drive Jumper Settings 144 CD ROM Drive 145 Front Panel and Emergency Exit 145 CD ROM Drive Rear Panel Connectors and Jumpers 147 DVD ROM Drive 148 Front Panel and Emergency Exit...

Page 162: ...asked to measure voltages Use this information to help you locate parts such as electronic boards connectors pin numbers and test points This chapter also contains jumper settings for the hard disk d...

Page 163: ...resents pin 1 2158 System Board Jumper Settings Jumper Settings Function JP1 1 2 2 3 VGA interrupt Disabled Enabled JP2 1 2 2 3 Wake on LAN signal trigger level Active low Active high JP3 1 2 2 3 Disk...

Page 164: ...s SW3 switch 1 2 3 Off Off Off On Off On Off On Off On On Off On On On Off On On Off Off On Bus Clock Ratio P55C6X68 M1 M2 P54C K5 K6 3 5 3 0 3 5 1 5 3 5 2 0 2 0 2 0 2 0 4 0 3 0 3 0 3 0 3 0 2 5 2 5 2...

Page 165: ...g may damage the CPU The system only supports dual voltage CPU CPU SW1 SW2 SW3 Switch 2 3 4 3 4 1 2 3 4 5 6 7 8 K6 2 333MHz Host 95MHz N F F F N F F F F F F N F K6 2 350MHz Host 100MHz F F F N N F F F...

Page 166: ...ctor Special video adapter card i e video image capture card CN6 Upper Printer port Lower left VGA port Lower right Serial port Printer or parallel device Monitor Serial device CN7 Wake on LAN connect...

Page 167: ...Board Jumpers and Connectors NOTE The blackened pin of a jumper represents pin 1 2163 and 2164 System Board Jumper Settings Jumper Settings Function JP3 1 2 2 3 Reserved JP4 Reserved JP6 1 3 2 4 3 5...

Page 168: ...On Off Off On Off Off Off Off On On On Off Off On On Off On Off On Off Off Off On Off On On Off Bus Clock Ratio 1 5 2 2 5 3 3 5 4 4 5 5 5 5 6 6 5 7 7 5 8 SW1 switch 5 On Off Password function Bypass C...

Page 169: ...Game port 15 pin female Lower R to L Microphone in port Stereo line in port Stereo line out port Joystick Microphone Audio signal input Speaker CN7 Wake on LAN connector LAN adapter card CN8 CD DVD a...

Page 170: ...2158 or CN9 for 2163 and 2164 with the switch cable disconnected from the connector on the system board or use a connection jumper to short the black and green wires of the 20 pin connector on power s...

Page 171: ...Parts Test Point Locations 139 16 Ground Black 17 Ground Black 18 19 5Vdc Red 20 5Vdc Red Power Supply Output Pin Assignment Continued Pin Voltage Cable Color...

Page 172: ...connected to the modem card The other end should be connected to the system board Factory Installed Modem Card Connector Functions Item Function Connect to 1 Telephone line out Some modem adapters ma...

Page 173: ...e Select CS Cable Select PK Park used as a place to store a jumper 3 5 In Quantum Fireball TM Series Hard Disk 3 5 In Quantum Fireball ST Series Hard Disk 3 5 In Quantum Fireball TM and ST Series Hard...

Page 174: ...nt DS Drive Select CS Cable Select PK Park used as a place to store a jumper 3 5 In Seagate Hard Disk 3 5 In Seagate Hard Disk Drives Jumper Settings DS CS SP Description On Off Drive configured as a...

Page 175: ...ocations 143 3 5 In Maxtor Hard Disk 3 5 In Maxtor Hard Disk Drive Jumper Settings J50 Description On Drive configured as a Master or Drive configured as a Master with an attached Slave Off Drive conf...

Page 176: ...drive s mode of operation DS Drive Select CS Cable Select PARK Park or Store position 5 25 In Hard Disk Drive Jumper Settings DS CS SP Description On Off Drive is configured as a Master Off Off Drive...

Page 177: ...ct button 2 Headphone jack 3 Power on busy indicator lights up in green color while disc is set in ready state lights up and flashes in amber color during data read or seek operation 4 Headphone volum...

Page 178: ...color during data read or seek operation 4 Audio Play Skip track control button 5 Load eject button 6 Disc tray and emergency eject See CD ROM Emergency exit option 2 below CD ROM Emergency exit opti...

Page 179: ...pply connector Power supply 2 Interface connector System board 2158 CN10 2163 2164 CN10 3 Configuration jumper CS SL MA Description On Master default On Slave On Cable select 4 Audio line out connecto...

Page 180: ...en Close Button 3 Loading Unloading Busy Indicator 4 Loading Unloading 5 Headphone Volume Control 6 Headphone Jack 7 Disc Indicator DVD ROM Emergency exit If for any reason the tray does not eject aut...

Page 181: ...el Connectors and Jumpers Item Function Connect to 1 Power connector Power supply 2 IDE Interface connector System board 2158 CN10 2163 2164 CN10 3 Configuration jumper CS SL MA Description On Master...

Page 182: ...two DIMM sockets A maximum of 256KB memory may be installed The 2163 and 2164 system board has three DIMM sockets A maximum of 384KB memory may be installed You can install 16MB 32MB 64MB or 128MB PC...

Page 183: ...8 Blue Ground Pin Signal Name I O Pin Signal Name I O 1 Data Carrier Detect I 6 Data Set Ready I 2 Receive Data I 7 Request To Send O 3 Transmit Data O 8 Clear To Send I 4 Data Terminal Ready O 9 Ring...

Page 184: ...O 1 Data I O 4 5 V dc Power 2 Mouse Data 5 Clock I O 3 Ground Power Mouse Clock Pin Signal Name I O Pin Signal Name I O 1 Ground 18 Direction 0 2 Density Select O 19 Ground 3 No Connection 20 Step O 4...

Page 185: ...a 9 I O 26 Ground Power 7 Host Data 5 I O 27 I O Channel Ready I 8 Host Data 10 I O 28 No Connection 9 Host Data 4 I O 29 No Connection 10 Host Data 11 I O 30 Ground Power 11 Host Data 3 I O 31 Host I...

Page 186: ...154...

Page 187: ...Copyright IBM Corp 1998 155 Safety Inspection Guide General Guidelines 156...

Page 188: ...ould be used to identify possible safety conditions not covered by this Safety Inspection Guide If any unsafe conditions are present you must find out how serious the hazard is and if you can continue...

Page 189: ...63 Monitor and Power Cord 165 Assembly 5 Machine Type 2158 2163 Keyboard and Mouse 166 Assembly 6 Machine Type 2158 2163 Zip Drive and Network Adapter 167 Assembly 7 Machine Type 2158 2163 Software 16...

Page 190: ...chine Type 2164 Country Language Version AT Austria AU Australia BD Belgium Dutch BF Belgium French CA Canada CE Canada English CF Canada French CN China DK Denmark Danish FI Finland Finish FR France...

Page 191: ...Parts Catalog 159 Section A Assembly for Machine Type 2158 and 2163 Assembly 1 Machine Type 2158 and 2163 System Unit...

Page 192: ...wer Switch Wire switch wire Hard Drive LED Wire LED wire Power LED Wire LED wire X X 1 8 00N4318 V72MA Rage Pro 8MB SGRAM 512KB Cache Solo 1 X 1 8 36L9056 V72MA Rage Pro 8MB SGRAM 512KB Cache Solo 1 C...

Page 193: ...500 W ECC 512K 100 MHz X 1 12 20L2187 2 Pin Power Connector Fan Sink X 1 13 20L2163 Fan Sink 2 PIN TDM w o t d Sunon X 1 14 20L2201 32MB module PC 100 X X 1 14 20L2202 64MB module PC 100 X X 1 14 36L...

Page 194: ...in 6GB Maxtor Quasar X X 2 3 36L9106 3 5 in 8GB Maxtor Quasar X X 2 3 36L9107 3 5 in 10GB Maxtor Quasar X X 2 3 36L9108 3 5 in 12GB Maxtor Quasar X X 2 3 36L9101 5 25 in 6GB Quantum Tsunami X X 2 3 36...

Page 195: ...G X 3 3 01K4224 IDE Cable w I 3Conn X X 3 4 20L2289 Audio Cable CD ROM X X 3 5 00N4265 56K GVC Non Voice Rockwell PCI NA SA Asia X X 3 5 00N4266 56K GVC Non Voice Rockwell PCI EMEA Australia New Zeala...

Page 196: ...EMEA LA X X 3 6 36L9017 Modem Card Audio Cable X X 3 NS 36L9094 DVD ROM Hitachi X X 3 NS 00K8183 Phone Cord 7ft X X 3 NS 36L9126 Speaker Passive Zylux No Adapter Required X 3 NS 20L2168 Speaker Tier 1...

Page 197: ...2158 Model 2163 4 NS 06J7900 CSA UL 10A 125V Cordset US CE CF LA AP X X 4 NS 01K4196 CE 10A 250V Volex Euro X X 4 NS 01K4198 UK 10A 250V Volex UK HK X X 4 NS 02K2648 T Mark 10A 125V w i adapter Japan...

Page 198: ...X 5 1 12J5572 Rapid Access Denmark 105 keys X X 5 1 12J5581 Rapid Access Norwegian 105 keys X X 5 1 12J5580 Rapid Access Italy 105 keys X X 5 1 12J5588 Rapid Access Spain 105 keys X X 5 1 12J5564 Rapi...

Page 199: ...2163 Zip Drive and Network Adapter Asm Index FRU Number Description Model 2158 Model 2163 6 1 28L1605 Iomega Zip Drive Z100ATAPI X X 6 2 08L2550 IBM Ethernet Adapter Lake Clark 1 6 X X 6 2 34L0409 3C...

Page 200: ...RU Number Description Model 2158 Model 2163 7 Aptiva owners and servicers will need to call their local IBM HelpCenter to order the above software Application CD Pack Voice Type 3 0 Kit Lotus SmartSui...

Page 201: ...Parts Catalog 169 Section B Assembly for Machine Type 2164 Assembly 1a Machine Type 2164 System Unit Interior...

Page 202: ...III 500MHz 1a 10 20L2163 Fansink Pentium II 2 Pin TDM w o t d Sunon 1a 10 36L9146 Fansink Pentium III 2 Pin for URM SECC II 1a 11 01K4278 CMOS Backup Battery 1a 12 20L2201 32MB module PC 100 1a 12 20L...

Page 203: ...l BLACK 1b 2 02K2325 Front Panel White 1b 3 00K8478 Top Cover BLACK 1b 3 02K2326 Top Cover White 1b 4 02K2327 Screw for Top Side Panel 1b 5 02K2329 Screw for Top Side Panel Front Panel 1b 7 00K8481 Dr...

Page 204: ...umber Description 1b 7 36L9092 Zip Frame w Bezel 3 5 to 5 25 White 1b 7 36L9096 Zip Frame w Bezel 3 5 to 5 25 Black 1b 8 00K8482 Drive Bay Panel First 5 25 Drive BLACK 1b 8 02K2331 Drive Bay Panel Fir...

Page 205: ...6L9108 3 5 12GB Maxtor Quasar 2 3 37L2007 3 5 13GB Maxtor Quasar 2 3 37L2008 3 5 17 2GB Maxtor Quasar 2 3 37L2006 3 5 20 4GB IBM SSD 2 3 36L9071 3 5 25 5GB IBM Janus 2 NS 01K4260 Mounting Screws for H...

Page 206: ...udio Cable 3 5 00N4266 56K GVC Non Voice Rockwell PCI Emea Australia New Zealand 3 5 36L9119 56K CIS Non Voice Rockwell PCI Emea Australia 3 5 00N4268 56K GVC Voice Rockwell PCI Emea Australia New Zea...

Page 207: ...474 Tier 1 Zylux BLACK 3 NS 10L6656 Microphone noise cancelling Andrea NC 8 3 NS 20L2168 Speaker Tier 1 Zylux White 3 NS 20L2169 Adapter US CE CF LA TAIWAN 3 NS 20L2170 Adapter JAPAN 3 NS 20L2171 Adap...

Page 208: ...weden Finland 105 keys 4 1 12J5572 Rapid Access Denmark 105 keys 4 1 12J5581 Rapid Access Norweigian 105 keys 4 1 10L6140 Rapid Access Traditional Chinese Taiwan HK ID 467 BLACK 4 1 10L6137 Rapid Acce...

Page 209: ...96 1a NS 165 01K4196 4 NS 165 01K4198 1a NS 165 01K4198 4 NS 165 01K4200 1a 3 170 01K4224 2 4 162 01K4224 3 3 162 01K4224 3 3 162 01K4259 1a NS 162 01K4259 2 NS 162 01K4260 2 NS 173 01K4278 1 16 161 0...

Page 210: ...12J5593 4 1 166 12J5593 5 1 166 12J5596 5 1 166 12J5597 5 1 166 FRU Number Asm Index Page 12J6877 1a 14 170 13F9997 1a NS 165 13F9997 4 NS 165 14F0051 4 NS 165 14F0069 4 NS 165 20L2162 1 11 161 20L216...

Page 211: ...5 3 NS 164 36L9096 1b 7 172 36L9099 1 11 161 36L9100 1 14 161 36L9100 1a 12 161 36L9101 2 3 162 FRU Number Asm Index Page 36L9102 2 3 162 36L9103 2 3 162 36L9104 2 3 162 36L9105 2 3 162 36L9106 2 3 16...

Page 212: ...180...

Page 213: ...y with drivers software updates product information and other file updates To access the BBS set your modem for eight data bits one stop bit and no parity bit The IBM PC Company Automated Fax Back Sys...

Page 214: ...va information http www pc ibm com PC Company Home Page http www pc ibm com us aptiva Aptiva Home Page http www pc ibm com support Aptiva Product Specifications and Support http www pc ibm com us sear...

Page 215: ...Copyright IBM Corp 1998 183 Appendix C Model Monitor Configurations and FRU Part Numbers For FRU replacement part numbers please see Parts Catalog on page 127...

Page 216: ...184...

Page 217: ...r disable 22 CD DVD ROM Drive BIOS Setup Utility 15 Check Procedure 56 CD DVD ROM Drive 4 CD ROM Drive 145 Connectors and Jumpers 147 Emergency exit 145 Emergency exitl 146 Front Panel 145 Front Panel...

Page 218: ...Cover 106 DIMM 117 Power Supply 114 Processor Module 118 System Board 125 Machine Type 2164 System Unit 169 Machine Type 2164 System Unit Exterior 171 Memory Check Procedure 57 DIMM Configurations 15...

Page 219: ...Type 2158 2 Machine Type 2158 2 Machine Type 2163 2 Machine Type 2163 2 R Removals and Replacements 74 Adapter Card 84 AMD K6 Processor 86 Backup Battery 99 Bay 1 5 25 In Bay 80 Bay 2 5 25 In Bay 110...

Page 220: ...188 U Undetermined Problems Check Procedure 65 URM 95 USB Legacy Mode 17 USB 17 V Voltage Supply Switch Settings IIX W Weight 24...

Page 221: ...Printed in U S A International Business Machines Corporation Old Orchard Road Armonk New York 10504 Part Number 00N4020 Pub Number S37L 2040 01 02 99...

Page 222: ......

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