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IAD_DGS_X7S_

4

0EP

XDS-107

3

Quick Start Guide

This is a quick walkthrough of the set up process. For complete documentations 

and quick start guides, please visit

 

http://support.IAdea.com

.

Box Content

Smart

signboard

AC adapter

(with selected power plug)

Power and micro 

SD card brackets

Table stand

Mounting and Installation

Mounting option 1: VESA mount

- VESA standard: VESA MIS-D75 (75 mm x 75 mm)

- Screw: M4 x 4 mm (excluding the mounting plate thickness)

Mounting option 2: using back cover

-  Power  /  SD  card  brackets  MUST  NOT  be  connected  when  mounting  cover                          

-

plate

Mounting option 3: glass mount

- 3M VHB™ Industrial Heavy Duty Mounting Tape (90 mm x 70 mm)

Mounting back cover

1) Release the cover

plate screw to

release cover plate

2) Install cover plate

(thread head height

not to exceed 3 mm)

3) Run power and network

cable from the bottom

and connect to signboard

before mounting

Reseting smart signboard to factory default

Factory reseting the smart signboard will result in the removal of all saved con-

tents, passwords, and configurations in settings. Please refer to the steps below 

to complete the smart signboard factory reseting process:

Please follow the instructions below to collect the player's DEBUG log:

How do I provide a DEBUG log for a misbehaving signboard to the support team?

Troubleshooting

Use USB mouse to click and hold one corner of the screen 

for 10 seconds to exit playback and enter setup menu.

How do I interrupt playback and enter setup menu?

Prepare a blank USB stick in FAT-32 format.

1

Create a folder named "DEBUG" (case insensitive) in the root of USB stick.

2

Make sure the player is operating (see welcome screen or playing content).

3

Insert the USB stick into player and wait for 30 seconds.

4

Within the "DEBUG" folder, is a folder with a string of number as its name. 

If the string of numbers are all zero's, the debug log has not been collected 

properly. Repeat step 1-4 again and make sure to wait the 30 seconds.

5

Zip the"DEBUG" folder and send to IAdea Support Team.

6

Use a pen to press and hold the reset button - do not release until Step 4.

1

Insert the power cord. 

2

Wait 30 seconds for the system reboot indicating your data is erased.

3

Release the reset button and your smart signboard will initialize in factory 

default state.

4

Content Management

Please consult the software documentation for information specific to your

content management solution.

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