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V1.1 

User Guide 

webConnect™ Laptop Stick and 

T-Mobile Connection Manager

 

 

 

 

Содержание T-Mobile webConnect UMG181

Страница 1: ...1 V1 1 User Guide webConnect Laptop Stick and T Mobile Connection Manager ...

Страница 2: ...messages 15 Using the address book 16 WI FI 18 CONNECTING TO T MOBILE HOTSPOT 18 CONNECTING TO OTHER WI FI NETWORKS 19 CONNECTING TO A WI FI NETWORK FOR FIRST TIME 20 CONNECTING TO A CLOSED WI FI NETWORK 20 What is a closed network 20 Setting up a network profile for a closed network 21 Accessing a closed network 22 WI FI NETWORK LIST 23 T MOBILE HOTSPOT LOCATOR 24 Updating T Mobile HotSpot Locato...

Страница 3: ...ction drops 49 I have Bluetooth on my laptop Will this cause interference and prevent a good connection 49 Is my Cisco ACU supported 50 Can I use Cisco s LEAP 50 Can I roam with the Connection Manager 50 How do I get the Connection Manager to stop launching every time I restart my laptop 50 Why am I unable to connect to this network even though I can see a signal in the Connection Manager window 5...

Страница 4: ... including T Mobile HotSpot network locations Browse the Internet Connect to corporate networks through VPN Send and receive text messages View connection types and status Create and modify connections and settings Manage network settings Use the Laptop Stick for expanded memory with an optional MicroSDHC card This User Guide provides you with information you need to use your Laptop Stick and the ...

Страница 5: ...5 V1 1 Device overview FRONT VIEW BACK VIEW Micro SDHC card slot External antenna slot Back cover USB connector rotatable ...

Страница 6: ...ustomers who use a disproportionate amount of bandwidth Your data session plan or service may be suspended terminated or restricted for significant roaming or if you use your service in a way that interferes with our network or ability to provide quality service to other users Some devices require specific data plans if you do not have the right plan for your device you may not be able to use data...

Страница 7: ...s Vista Macintosh Processor 300 MHz 1 GHz RAM 256 Mb 1 GB Hard Drive Space 60 Mb 60 Mb Internet Explorer IE 5 5 IE 7 OS Service Pack Service Pack 1 or later Service Pack 0 1 Visit http T MobileWebConnect com Mac for information XP Support 32 bit Service pack 2 and Service Pack 3 Vista Support 32 bit Service Pack 0 1 Starter Edition Home Basic Edition Home Premium Edition Professional Edition Small...

Страница 8: ...et Computer with USB port Computer with Wi Fi for wireless connection Installation and setup The installation process involves the following Inserting the SIM into the Laptop Stick Installing the Connection Manager Inserting the SIM into the Laptop Stick The SIM card contains a computer chip that identifies you to the wireless network and contains information such as your phone number service and ...

Страница 9: ...ent data loss or corruption 1 Double click the Safely Remove Hardware icon in the system tray on your computer 2 Select USB Mass Storage Device and click Stop 3 Select your Laptop Stick and click OK 4 When you see the prompt It is safe to remove the device remove your Laptop Stick from your computer NOTE Two USB Mass Storage Device are related to your Laptop Stick Be sure to stop both with Safely ...

Страница 10: ... Connection Manager The Laptop Stick will then scan the area for available networks 4 Click Broadband 5 Click Connect Connecting to other networks To connect to another network you must first create a profile for that network You must have a network profile for each network to which you wish to connect Creating a new network profile 1 At the main Connection Manager screen click Broadband 2 Click P...

Страница 11: ...11 V1 1 5 Select the network whose profile you would like to add or select Create Customer Profile if you want to create a profile for a network that is not listed here Click Next 6 Click Next ...

Страница 12: ...s needed and click Next Consult with your IT administrator if needed for applicable settings 8 In the General screen configure the remainder of the settings for your profile and click Finish Consult with your system administrator if needed for applicable settings ...

Страница 13: ...ges to another mobile phone using the Connection Manager very much like you can do on most wireless phones The Connection Manager makes it easy by allowing you to send receive and manage text messages from a familiar e mail like messaging client NOTE Separate charges apply to send receive domestic international text messages Writing and sending a text message 1 At the main Connection Manager scree...

Страница 14: ...nation phone number OR click To to open the address book to select a contact saved in your address book 5 Type your message and click Send Receiving a text message When you receive a new text message the Connection Manager displays the following icon on the main screen for Broadband ...

Страница 15: ... a number of management functions that let you save and organize your incoming and outgoing messages They include Click or click File Folders New Folder to create a new folder in which to store messages Click or click File Folders Delete Folder to delete a folder you have created and all the messages it contains Click or click Edit Move to Folder to move the selected message to another folder Clic...

Страница 16: ...ook The Connection Manager includes an address book feature that you can use to manage phone numbers and e mail addresses To access the address book 1 At the Text Messaging Client screen click New to open a new text entry screen ...

Страница 17: ...17 V1 1 2 At the new text entry screen click To to open the address book 3 At the address book screen click Add contacts Edit to edit contact information or Delete ...

Страница 18: ... Manager The Laptop Stick will then scan the area for a T Mobile HotSpot connection 3 When you see the following screen click the CONNECT button You will be prompted to type your username and password to your T Mobile HotSpot account 4 At the prompt type your username and password for your T Mobile HotSpot account Your username is your 10 digit phone number and your default password is the last fo...

Страница 19: ... networks 3 Click WiFi 4 Click Networks to display a list of available Wi Fi networks NOTE The Connection Manager will attempt to automatically connect to any pre defined networks set in your network profile settings or display the last network connection that you have made NOTE Before you connect to a Wi Fi network you should confirm with its operator if you will need any additional settings to c...

Страница 20: ...onnection parameters to a network profile can facilitate automated access to networks in the future Connecting to a closed Wi Fi network What is a closed network A closed network is a private network that does not broadcast its existence via an SSID The Connection Manager can detect when a closed network is present because it detects unidentified broadcasts in the Wi Fi frequency band When this ha...

Страница 21: ...his is a non broadcased network Closed Select this check box if you are configuring a closed network Enable data encryption Select the appropriate authentication method for this network profile None Select this option if the network is unencrypted WEP Open Normal Method This is the standard WEP encryption method WEP Shared Use this encrypted method only if told to do so by your IT administrator WP...

Страница 22: ... The closed network should now be listed as an available network whenever you are within its coverage area NOTE Due to a limitation of the WPA specification you cannot connect to a WPA network that is closed Accessing a closed network 1 At the main Wi Fi screen click Tools Connect to Closed Network 2 Select the closed network from the list 3 Click Connect to access the closed network NOTE If you a...

Страница 23: ... is currently listed in the Network Profiles screen This includes network profiles that have been pre defined Wi Fi networks for which you have created profiles for and Wi Fi networks that you have saved using New Network Options Network This is the Network Signal Set Identifier SSID Essentially this is just a name that is broadcast by a Wi Fi access point to identify the network If you see a clos...

Страница 24: ...ach network Stronger signals tend to produce more reliable connections T Mobile HotSpot Locator The T Mobile HotSpot Locator provides you with two ways to easily locate available T Mobile HotSpot locations You can now find worldwide locations using the HotSpot Locator To open the T Mobile HotSpot Locator click HotSpot at the main Wi Fi screen To use the T Mobile HotSpot Locator you can Select a co...

Страница 25: ...ngs Update 2 Select to download and install location directory updates automatically manually or be prompted when one is available NOTE If the Update tab is set to Automatically download and install the Connection Manager automatically checks for available HotSpot location data 3 Click OK to trigger an immediate download of the update Normal operation of the Connection Manager continues following ...

Страница 26: ...g for the current network Wi Fi connection Gateway The address of the device that is responsible for routing all of your network traffic onto the Internet DNS server The address of the server your laptop is using to translate verbal Internet addresses into numerical addresses and vice versa DHCP server The address of the server that assigned your laptop s network configuration for the current wire...

Страница 27: ...PA is a key improvement to Wi Fi data security for both enterprises and small office home office SOHO users Providing a secure alternative to the flawed WEP encryption standard WPA is a specification created by the WiFi Alliance designed to simplify and improve the process of securing Wi Fi networks WPA provides an upgrade path for enterprises that allows them to preserve existing investments in 8...

Страница 28: ...ng to a non encrypted network with one major difference When you click Connect the Connection Manager will display the following screens To connect to an encrypted network using a WEP or a WPA PSK key 1 Type the network s encryption key in the Network Key field 2 Re type the encryption key in the Confirm Network Key field to confirm 3 Click Connect If the network you are connecting to requires WPA...

Страница 29: ... encryption information again when connecting For security purposes the IT administrator may find it necessary to change the encryption key for the network To change the encryption key in the Connection Manager 1 At the main Wi Fi screen click Profiles The Profiles screen opens 2 Select the network you wish to edit the encryption key for 3 Click Edit The Edit Profile screen opens 4 At the Edit Pro...

Страница 30: ...pplications such as T Mobile Connection Manager can use to establish connections the user cannot access other modes of the CheckPoint VPN client while the client is in command line mode What does this mean for CheckPoint VPN users Essentially you should keep T Mobile Connection Manager open only when you have an active connection managed by T Mobile Connection Manager open If you want to establish...

Страница 31: ...anager will return the NetMotion client to its normal operating mode Configuring a VPN connection You may need to configure VPN settings before connecting to VPN To configure a VPN connection 1 After you have installed the necessary VPN client software and settings open the Connection Manager 2 At the main Connection Manager screen click Tools Settings and then click the VPN tab 3 Adjust settings ...

Страница 32: ...e a VPN connection 3 Click Edit 4 Click Auto Launch in the VPN area 5 Click OK to exit the screen Connecting to VPN non T Mobile profile To set a VPN connection for any other profile to automatically launch 1 At the main Connection Manager screen click Profiles The Profiles screen opens 2 Select the network profile from the left pane for which you want to automate a VPN connection 3 Click Edit 4 C...

Страница 33: ...epeat steps 2 6 for any additional profiles that you want to automatically launch Connecting to VPN manually To manually connect to VPN at the main Connection Manager screen click VPN Click VPN again to disconnect ...

Страница 34: ...of network profiles from the main Connection Manager screen if the last network you connected to is not available at a particular location This lets you use the same easy one click connection to an alternate network You can automate steps in the connection process like typing an encryption key or logging in to a VPN so that you do not have to perform these actions each time you connect Moreover yo...

Страница 35: ...f the network The name must exactly match the network s SSID Service Set Identifier This is a non broadcased network Closed Select this check box if you are configuring a closed network Enable data encryption Select the appropriate authentication method for this network profile None Select this option if the network is unencrypted WEP Open Normal Method This is the standard WEP encryption method W...

Страница 36: ...ally by selecting it from the list of networks and clicking Connect VPN Auto Launch Select this check box if you want to automatically launch your default VPN profile when you connect to this network Enable Application Launcher If this box is checked the Connection Manager software will launch the applications listed on the App Launcher tab of the Settings screen whenever it establishes a connecti...

Страница 37: ...dded profile However you can only change the General settings for the pre configured profiles Network profile information right pane Profile Name Name of the network profile This will be the SSID of the network if there is no profile name assigned Profile Type This will show if the Profile was created by your wireless access provider indicated by the word Carrier or by you indicated by User VPN Th...

Страница 38: ...profile To remove a network profile 1 At the main Connection Manager screen click Profiles The Profiles screen opens 2 Select the network that you want to remove from the list in the left screen pane 3 Click Remove 4 Click Close ...

Страница 39: ...behavior of the Connection Manager Among other things these settings control how the client connects to networks the sounds it produces when it retrieves updates and how it handles conflicting applications To access the Settings screen at the main Connection Manager screen click Tools Settings ...

Страница 40: ...on machine startup When this box is selected the Connection Manager will always start up when computer turns on Display connection timer When this box is selected the Connection Manager displays how long you have been connected Reset all warning messages The Connection Manager provides various warning messages that can be disabled if you do not want to see them For example it will warn you that yo...

Страница 41: ...e you would like the Connection Manager to use from available language options Sounds tab The Sounds tab lets you tell the Connection Manager to play a sound when various events occur It also allows you to specify the sounds that the Connection Manager plays ...

Страница 42: ...ction Manager automatically download and install updates for the Access Directory This is the default for the Connection Manager Prompt me to download and install updates Select this option to be prompted by the Connection Manager at specific intervals to download and install updates to the Access Directory Manually download and install updates Select this option to manually download and install u...

Страница 43: ...Manager will allow you to establish more than one connection at a time for example you could be connected to both Wi Fi and Mobile concurrently If this box is NOT selected the Connection Manager will prompt you to disconnect before allowing you to establish a second connection By default Allow Simultaneous Connections is turned off Prompt before switching connections The Connection Manager softwar...

Страница 44: ...nfigured profiles for the selected VPN client will be displayed here Use third party VPN client Select this option if you want to log in using a VPN client that is not currently supported by the Connection Manager Command line Type the complete path and filename of the VPN client software you want to use in the space provided OR click the Browse button to browse for the VPN client software Paramet...

Страница 45: ... the application file to launch in the space provided OR click the Browse button to browse for the application file Browse button Click this button to browse for the application to launch Parameters type any additional command line parameters that are needed to launch the desired application Note that most applications will launch successfully without any parameters typed here For more information...

Страница 46: ... You can still use GSM GPRS or EDGE if those connections are available to you in a T Mobile service area free of charge but we strongly recommend you leverage the fastest available connection such as 3G or Wi Fi NOTE The Terms and Conditions of the roaming location s network including its security and privacy policies will apply instead of T Mobile s during a roaming session Additional charges may...

Страница 47: ...2 0 19 D Link AirPlusXtremeG DWL G650 2 2 4 5 required for WPA Intel Centrino Intel Pro 2100 38 Mini PCI 1 2 2 9 required for WPA Intel Pro 2200BG 8 1 0 26 required for WPA Linksys Dual Band wireless A G WPC55AG 2 4 2 33 required for WPA Microsoft Wireless MN 720 3 20 26 0 required for WPA NetGear WAG511 3 1 1 154 required for WPA Proxim Orinoco Gold Sony Ericsson GC79 Cardbus PC Card 3 31 19 0 re...

Страница 48: ...ilter by box to limit the events displayed to a particular date range connection technology or event type Check your total usage data for either broadband or Wi Fi by viewing the statistics at the bottom of the window Click the Reset Event History Manager button to delete all the currently logged events and reset the usage data at the bottom of the page to zero Which operating systems does the Con...

Страница 49: ... to a network When the Connection Manager finds an available network s click Connect If more than one network is found click the Profiles button and select a network by double clicking on it or click the Connect button on that line Can I move from a T Mobile HotSpot location to another wireless network without re configuring my WLAN adapter settings Yes you can with Windows XP or Vista as long as ...

Страница 50: ...am with the Connection Manager Yes The Connection Manager supports both domestic and international roaming for T Mobile HotSpot subscribers Be aware that roaming charges may apply Please refer to the T Mobile HotSpot Web site for roaming charges International broadband roaming is available for additional charge How do I get the Connection Manager to stop launching every time I restart my laptop To...

Страница 51: ...hipsets when connecting to a closed network it will initially report the correct channel and then after a few minutes the incorrect channel number will be reported The Connection Manager and the network connection will still function correctly with this error Why do I sometimes see a duplicate network with a BSSID of all zeros and a different channel number For some internal chipsets when connecti...

Страница 52: ...ess to data stored on Micro SD cards Who can I contact if need assistance with the Connection Manager T Mobile HotSpot Customer Service or T Mobile Technical Support is available to assist you 24 hours a day seven day a week For T Mobile HotSpot and Wi Fi technical support call us at 1 877 822 SPOT 7768 For T Mobile Broadband 2G 3G support call us at 1 800 937 8997 ...

Страница 53: ...rmation click Help Help on the Connection Manager screen T Mobile Customer Care T Mobile HotSpot Customer Service is available to assist you 24 hours a day seven days a week For Wi Fi support call 1 877 822 SPOT 7768 For broadband support call 1 800 937 8997 ...

Страница 54: ...ommunications If you have purchased this product under a United States Government contract it shall be subject to restrictions as set forth in subparagraph C 1 ii of Defense Federal Acquisitions Regulations DFARs Section 252 227 7013 for Department of Defense contracts and as set forth in Federal Acquisitions Regulations FARs Section 52 227 19 for civilian agency contracts or any successor regulat...

Страница 55: ... from water and vapor and keep them dry Do not drop throw or bend your wireless device Clean your wireless device with a piece of damp and soft antistatic cloth Do not use any chemical agents such as alcohol and benzene chemical detergent or powder to clean it Do not leave your wireless device and accessories in a place with a considerably low or high temperature Use only accessories of the wirele...

Страница 56: ...ization to operate this equipment This equipment has been tested and found to comply with the limits to a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance wit...

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