Please review this updated information, and keep it with
your guides. The information describes:
•
Using the Headphone Connector
•
Running Tests for PC-related Problems Using Instant
Support
•
Getting Help from an Analyst Using Instant Support
•
Using Memory Cards
•
Using the Software Repair Wizard
•
Using Exact Copy in RecordNow!
Using the Headphone Connector
On some systems, the headphone connector is
located on the front of the PC. Look for the
headphone symbol to connect a headphone to the PC.
Running Tests for PC-related
Problems Using Instant Support
(Select models only)
Included with your PC are tests to help you diagnose
a possible PC-related problem.
To run tests for PC-related problems:
1
Click
Start
on the taskbar, and click
Help and
Support
.
2
Click
Presario PC Help
.
3
Click
PC Information and Maintenance
,
and then click
PC Tests
.
Getting Help from an
Analyst Using Instant Support
(Select models only)
1
Click
Start
on the taskbar, and click
Help and
Support
.
2
Click
Connect to Customer Support
.
3
Click
Request help
.
4
Follow the onscreen instructions to submit a problem.
Your PC must be connected to the Internet to submit a
problem.
Using Memory Cards
Your PC may have expanded memory card capacity,
such as 8-In-1 or 9-In-1. In addition to the memory cards
listed in your
User’s Guide
, the expanded models may
support:
•
Memory Stick
®
(MS-PRO) Memory Card — can be
used in the lower right slot of the 4-slot Reader,
inserted facing up.
•
xD media — can be used in the upper left slot of the
4-slot Reader, inserted facing up.
Using the Software Repair Wizard
If your PC works improperly, or stops because of
software problems, you may be able to repair it using
the Software Repair Wizard.
The Software Repair Wizard guides you through the
process of selecting and starting the right tool for fixing:
•
Software programs that have stopped working.
•
Printers or other peripherals that are no longer
working properly with your PC.
•
Erratic PC behaviour.
There are several software tools included with your PC
that can fix software conflicts, or restore application
programs that have been accidentally erased or
damaged. The tools available are:
•
Microsoft
®
System Restore — return your system to a
restore point
when it worked correctly, without losing
any recent work.
•
Software and Driver Recovery — reinstall a software
program or device driver originally pre-installed on
your PC.
•
System Recovery — a complete recovery of your
system using the recovery partition that stores an
image of the original software.
WARNING: The Compaq System Recovery
program should only be used as a last
resort, as it will delete any data or programs
you installed after purchase.
Updated User’s Guide Information
