HP P22va G4 Maintenance And Service Manual Download

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Maintenance and Service Guide

P22va G4/V22v model

SUMMARY
This guide provides information about spare parts, removal and replacement of parts, diagnostic tests, problem
troubleshooting, and more.

Summary of Contents for P22va G4

Page 1: ...Maintenance and Service Guide P22va G4 V22v model SUMMARY This guide provides information about spare parts removal and replacement of parts diagnostic tests problem troubleshooting and more ...

Page 2: ...er countries The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Third Edition Febru...

Page 3: ...product to the customer 2 2 Monitor features 3 Features 3 Front components 4 Rear and side components 5 Locating the serial number and product number 6 3 Illustrated parts catalog 8 How to order parts 9 4 Removal and replacement procedures 10 Preparation for disassembly 10 Rear Cover 10 Power board 13 Connector repair 14 VGA connector CRT1 15 HDMI connector HDMI1 15 Function test 16 Support and tr...

Page 4: ...electrical components are sensitive to electrostatic discharge ESD Follow ESD safety procedures while handling these parts Some products contain more than one battery Do not disassemble or expose a battery to high temperatures such as throwing into fire or the battery may explode Refer to government requirements for battery recycling or disposal This information provides general service informatio...

Page 5: ...ive is a legal requirement by the EU European Union for the global electronics industry sold in the EU and other countries Any electrical and electronics products launched in the market after June 2006 should meet this RoHS requirement Products launched in the market before June 2006 are not required to be compliant with RoHS parts If the original parts are not RoHS complaint the replacement parts...

Page 6: ...n jack P21 models only Four on screen display OSD buttons three that you can reconfigure to quickly allow selection of themost commonly used operations Plug and Play capability if supported by your operating system VESA mounting bracket for attaching the monitor head to a wall mount device or swing arm selectproducts only Security cable slot on the rear of the monitor for an optional security cabl...

Page 7: ... press the buttons to navigate through the menu The function light icons indicate the default button functions For a description of thesefunctions see Using the function buttons on page 14 You can reassign the function buttons to quickly select the most commonly usedoperations See Reassigning the function buttons on page 14 3 Power button Turns the monitor on or off 4 Power light White The monitor...

Page 8: ...r connector Connects the power cord 2 Stand release button Releases the stand from the monitor 3 HDMI port select products only Connects the HDMI cable to a source device such as a computer or game console 4 VGA connector Connects the VGA cable to the source device 5 Audio in jack select products only Connects the audio cable to the monitor 6 Security cable slot Connects an optional security cable...

Page 9: ...ated on the rear of the monitor The serial number and product number are located on a Safety label You may need these numbers when contacting HP about the monitor model Barcode label for P22va G4 For worldwide models including India Spec label for P22va G4 For worldwide models including India ...

Page 10: ...7 Barcode label for V22v For worldwide models except India Barcode label for V22v For India Spec label for V22v For worldwide models including India ...

Page 11: ...BS_JACK_BLACK_21 45_OTS 1 2 Lens 1 3 OSD Key 1 4 OSD key BD 1 5 21 5 LCM 1 6 Safety mylar 1 7 Grounding screw_P22va G4 1 8 PCB screw_ 1 9 Power BD 1 10 Interface BD 1 11 Main Bracket_21 45_OTS 1 12 Hinge Bracket_21 45_OTS 1 13 Hinge bracket to Panel bracket 1 14 Wall mount bracket 1 15 CVR_RC_ABS_JACK BLACK_21 45_OTS 1 16 Rear Cover fixing screw 1 17 Wall mount screw 1 18 HINGE_STAND_SGCC 1 ...

Page 12: ... 25V M RT5 10 16 FH CAPXON CAPXON FH471M025G160ETABZ Connectors by manufacturer Component description Location identifier Component distributor Distributer part number Remark VGA CRT1 Kycon Inc https www digikey com PN 2092 K61X E15S N ND HDMI HDMI1 Switchcraft Inc https www digikey com PN 137 RAHHD19TR ND NOTE The connector may need to be modified to meet functionality regulatory and safety requi...

Page 13: ...ean the room for disassembly 3 Identify the disassembly area 4 Check the position that the monitors are to be placed along with the number of monitors Prepare the area for material flow according to the disassembly layout 5 Be sure to have the following equipment and materials Press fixture Working table Screwdriver Knife Gloves Cleaning cloth ESD protection Scraper bar in the following dimensions...

Page 14: ...11 2 Remove Rear Cover From Display Head ...

Page 15: ...tape then disconnect panel lamp cable and OSD key cable 4 Remove 2pcs screws from bracket and then disconnect LVDS cable 5 Remove the bracket and panel module away from front bezel 6 Remove 2pcs screws for releasing the VGA connector ...

Page 16: ...bracket Power board The power board part number is 755 07H02 0001 Before removing the power board follow these steps Prepare the monitor for disassembly See Preparation for disassembly on page 10 Remove the power board 1 The HP P22VA G4 V22V power board connector position is as follows CN802 Wistron P N 021 60237 0106 ...

Page 17: ...and absorber CN802 4 Lift the connector up and away from the PCB CN802 Connector repair This procedure includes VGA and HDMI connectors The connectors are on the main board board part number 7ZB 06801 0011 The connector identifiers are as follows Connector Location VGA CRT1 HDMI HDMI1 ...

Page 18: ...h soldering iron and absorber You can gently push down with the soldering iron once everything is molten to move VGA connector out of the through holes 2 Lift the VGA connector from the PCB 3 Place the new component on the PCB Be sure that it matches the PCB footprint 4 Solder the new component HDMI connector HDMI1 Repair the HDMI connector 1 Use a soldering iron and a de soldering pump to remove ...

Page 19: ... 5 Solder the new component Function test After repair be sure to confirm that all functions are working Table 4 1 Function test Test item Operating description Tool used VGA test Confirm whether image displays and sound plays correctly on the monitor Computer or DVD player sound bar HDMI Test Confirm whether image displays correctly on the monitor Computer or DVD player ...

Page 20: ...deo card or connect the video cable to one ofthe computer s on board video sources Image appears blurred indistinct or too dark Brightness is too low Open the OSD menu and select Brightness to adjust the brightness scale as needed Check Video Cable is displayed on screen Monitor video cable is disconnected Connect the appropriate video signal cable between the computer and monitor Be sure that the...

Page 21: ...cs card software Enable VRR in your graphics card software The refresh rate might be set too low In Windows set the refresh rate to its maximum setting Content and or hardware might notbe VRR capable Verify the content being displayed is VRR capable Be sure that a computer with an AMD Radeon graphics card or a AMD A Series processor is connected to the monitor using aDisplayPort or HDMI cable The ...

Page 22: ...ts 8 parts ordering 9 power board removal 13 precautions 1 preparation for disassembly 10 RC removal 10 rear components 5 removal power board 13 RC 10 removal and replacement procedures 10 returning to customer 2 RoHS 2002 95 EC requirements 2 safety information 1 serial number location 6 service information 1 spare parts 8 support and troubleshooting 17 troubleshooting 17 ...

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