background image

Hardware Reference Guide

HP Compaq MultiSeat ms6000 Desktop

Summary of Contents for MultiSeat ms6000

Page 1: ...Hardware Reference Guide HP Compaq MultiSeat ms6000 Desktop ...

Page 2: ...ements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein This document contains proprietary information that is protected by copyright No part of this document may be photocopied reproduced or translated to another language without the prior written...

Page 3: ...manner indicates that failure to follow directions could result in bodily harm or loss of life CAUTION Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information NOTE Text set off in this manner provides important supplemental information ENWW iii ...

Page 4: ...iv About This Book ENWW ...

Page 5: ...ing the HP Compaq MultiSeat ms6000 Desktop in a Tower Orientation 13 Installing Additional Memory 14 DIMMs 14 DDR3 SDRAM DIMMs 14 Populating DIMM Sockets 15 Installing DIMMs 16 Removing or Installing an Expansion Card 19 Drive Positions 24 Installing and Removing Drives 25 System Board Drive Connections 26 Removing an External 5 25 inch Drive 27 Installing an Optical Drive into the 5 25 inch Drive...

Page 6: ...Security Lock 49 Front Bezel Security 51 Appendix D Electrostatic Discharge Preventing Electrostatic Damage 53 Grounding Methods 53 Appendix E Computer Operating Guidelines Routine Care and Shipping Preparation Computer Operating Guidelines and Routine Care 54 Optical Drive Precautions 55 Operation 55 Cleaning 55 Safety 55 Shipping Preparation 55 Index 56 vi ENWW ...

Page 7: ...ic utility included on some computer models only Instructions for using the utility are provided in the Troubleshooting Guide NOTE The HP Compaq MultiSeat ms6000 Desktop can also be used in a tower orientation For more information see Using the HP Compaq MultiSeat ms6000 Desktop in a Tower Orientation on page 13 in this guide Figure 1 1 HP Compaq MultiSeat ms6000 Desktop Configuration ENWW Standar...

Page 8: ...phone Connector NOTE When a device is plugged into the Microphone Headphone Connector a dialog box will pop up asking if you want to use the connector for a microphone line Line In device or a headphone The Power On Light is normally green when the power is on If it is flashing red there is a problem with the computer and it is displaying a diagnostic code Refer to the Troubleshooting Guide to int...

Page 9: ...igh Capacity SDHC MiniSD MiniSDHC MultiMediaCard MMC Reduced Size MultiMediaCard RS MMC MultiMediaCard 4 0 MMC Plus Reduced Size MultiMediaCard 4 0 MMC Mobile MMC Micro adapter required 5 USB USB Universal Serial Bus Port 6 CompactFlash I II CompactFlash Card Type 1 CompactFlash Card Type 2 MicroDrive 7 MS PRO MS PRO DUO Memory Stick MS MagicGate Memory Stick MG MagicGate Memory Duo Memory Stick S...

Page 10: ...HP Compaq MultiSeat ms6000 Desktop a USB mouse and keyboard must be used instead NOTE Arrangement and number of connectors may vary by model An optional second serial port and an optional parallel port are available from HP The monitor connectors on the system board are inactive when a graphics card is installed in the computer If a graphics card is installed into the PCI or PCI Express x1 slot th...

Page 11: ...are you are using 7 Application Key1 Used like the right mouse button to open pop up menus in a Microsoft Office application May perform other functions in other software applications 8 Windows Logo Keys1 Used to open the Start menu in Microsoft Windows Used in combination with other keys to perform other functions 9 Alt Keys Used in combination with another key their effect depends on the applica...

Page 12: ...r if you are connected to a network domain or allows you to switch users if you are not connected to a network domain Windows Logo Key r Launches the Run dialog box Windows Logo Key u Launches the Ease of Access Center Serial Number Location Each computer has a unique serial number and product ID number in the location shown below Keep these numbers available for use when contacting customer servi...

Page 13: ...at all times To reduce the risk of serious injury read the Safety Comfort Guide It describes proper workstation setup posture and health and work habits for computer users and provides important electrical and mechanical safety information This guide is located on the Web at http www hp com ergo WARNING Energized and moving parts inside Disconnect power to the equipment before removing the enclosu...

Page 14: ...rd from the power outlet and disconnect any external devices CAUTION Regardless of the power on state voltage is always present on the system board as long as the system is plugged into an active AC outlet You must disconnect the power cord to avoid damage to the internal components of the computer 5 If the computer is on a stand remove the computer from the stand 6 Lift up on the access panel han...

Page 15: ... on the front end of the access panel under the lip on the front of the chassis 1 then press the back end of the access panel onto the unit so that it locks into place 2 Figure 2 2 Replacing the Access Panel ENWW Replacing the Computer Access Panel 9 ...

Page 16: ...the power cord from the power outlet and disconnect any external devices CAUTION Regardless of the power on state voltage is always present on the system board as long as the system is plugged into an active AC outlet You must disconnect the power cord to avoid damage to the internal components of the computer 5 Remove the access panel 6 Lift up the three tabs on the side of the bezel 1 then rotat...

Page 17: ...e installing a drive To remove a bezel blank 1 Remove the access panel and front bezel 2 To remove a bezel blank push the two retaining tabs that hold the bezel blank in place towards the outer right edge of the bezel 1 and slide the bezel blank back and to the right to remove it 2 Figure 2 4 Removing a Bezel Blank ENWW Removing Bezel Blanks 11 ...

Page 18: ...hree hooks on the bottom side of the bezel into the rectangular holes on the chassis 1 then rotate the top side of the bezel onto the chassis 2 and snap it into place Figure 2 5 Replacing the Front Bezel 12 Chapter 2 Hardware Upgrades ENWW ...

Page 19: ...ess of the power on state voltage is always present on the system board as long as the system is plugged into an active AC outlet You must disconnect the power cord to avoid damage to the internal components of the computer 5 Orient the computer so that its right side is facing down and place the computer in the optional stand Figure 2 6 Changing from Desktop to Tower Orientation NOTE To stabilize...

Page 20: ...he DDR3 SDRAM DIMMs must be industry standard 240 pin unbuffered non ECC PC3 8500 DDR3 1066 MHz compliant or PC3 10600 DDR3 1333 MHz compliant NOTE 1333 MHz DIMMS will only run at a speed of 1066 MHz 1 5 volt DDR3 SDRAM DIMMs The DDR3 SDRAM DIMMs must also support CAS latency 7 DDR3 1066 MHz 7 7 7 timing and CAS latency 9 DDR3 1333 MHz 9 9 9 timing contain the mandatory JEDEC SPD information In ad...

Page 21: ...single channel mode if the DIMM sockets are populated in one channel only The system will operate in a higher performing dual channel mode if the total memory capacity of the DIMMs in Channel A is equal to the total memory capacity of the DIMMs in Channel B The technology and device width can vary between the channels For example if Channel A is populated with two 512 MB DIMMs and Channel B is pop...

Page 22: ... computer or optional cards Before beginning these procedures ensure that you are discharged of static electricity by briefly touching a grounded metal object For more information refer to Appendix D Electrostatic Discharge on page 53 When handling a memory module be careful not to touch any of the contacts Doing so may damage the module 1 Remove disengage any security devices that prohibit openin...

Page 23: ... memory module can be installed in only one way Match the notch on the module with the tab on the memory socket A DIMM must occupy the black DIMM1 socket Populate the DIMM sockets in the following order DIMM1 DIMM3 DIMM2 then DIMM4 For maximum performance populate the sockets so that the memory capacity is spread as equally as possible between Channel A and Channel B Refer to Populating DIMM Socke...

Page 24: ...tall any additional modules 11 Replace the access panel 12 If the computer was on a stand replace the stand 13 Reconnect the power cord and turn on the computer 14 Lock any security devices that were disengaged when the access panel was removed The computer should automatically recognize the additional memory the next time you turn on the computer 18 Chapter 2 Hardware Upgrades ENWW ...

Page 25: ...pansion card 1 Remove disengage any security devices that prohibit opening the computer 2 Remove all removable media such as compact discs or USB flash drives from the computer 3 Turn off the computer properly through the operating system then turn off any external devices 4 Disconnect the power cord from the power outlet and disconnect any external devices CAUTION Regardless of the power on state...

Page 26: ...the latch to the open position Figure 2 11 Opening the Expansion Slot Retainer 9 Before installing an expansion card remove the expansion slot cover or the existing expansion card a If you are installing an expansion card in a vacant socket remove the appropriate expansion slot cover on the back of the chassis Pull the slot cover straight up then away from the inside of the chassis Figure 2 12 Rem...

Page 27: ...connect any cables that may be attached to the expansion card Figure 2 13 Removing a Standard PCI Expansion Card c If you are removing a PCI Express x16 card pull the retention arm on the back of the expansion socket away from the card and carefully rock the card back and forth until the connectors pull free from the socket Pull the expansion card straight up from the socket then away from the ins...

Page 28: ...o install a new expansion card hold the card just above the expansion socket on the system board then move the card toward the rear of the chassis so that the bracket on the card is aligned with the open slot on the rear of the chassis Press the card straight down into the expansion socket on the system board Figure 2 15 Installing an Expansion Card NOTE When installing an expansion card press fir...

Page 29: ...the system board if needed 15 Replace the access panel 16 If the computer was on a stand replace the stand 17 Reconnect the power cord and turn on the computer 18 Lock any security devices that were disengaged when the access panel was removed 19 Reconfigure the computer if necessary Refer to the Computer Setup F10 Utility Guide for instructions on using Computer Setup ENWW Removing or Installing ...

Page 30: ... 5 25 inch external drive bay for optional drives optical drive shown NOTE The drive configuration on your computer may be different than the drive configuration shown above To verify the type size and capacity of the storage devices installed in the computer run Computer Setup Refer to the Computer Setup F10 Utility Guide for more information 24 Chapter 2 Hardware Upgrades ENWW ...

Page 31: ...lel ATA PATA optical drives or PATA hard drives You must install guide screws to ensure the drive will line up correctly in the drive cage and lock in place HP has provided extra guide screws for the external drive bays five 6 32 standard screws and four M3 metric screws installed in the front of the chassis under the front bezel The 6 32 standard screws are required for a secondary hard drive All...

Page 32: ...op it Do not use excessive force when inserting a drive Avoid exposing a hard drive to liquids temperature extremes or products that have magnetic fields such as monitors or speakers If a drive must be mailed place the drive in a bubble pack mailer or other protective packaging and label the package Fragile Handle With Care System Board Drive Connections Refer to the following illustration and tab...

Page 33: ... Remove all removable media such as compact discs or USB flash drives from the computer 3 Turn off the computer properly through the operating system then turn off any external devices 4 Disconnect the power cord from the power outlet and disconnect any external devices CAUTION Regardless of the power on state voltage is always present on the system board as long as the system is plugged into an a...

Page 34: ...of the optical drive Figure 2 21 Disconnecting the Power and Data Cables 9 Rotate the drive cage back down to its normal position CAUTION Be careful not to pinch any cables or wires when rotating the drive cage down Figure 2 22 Rotating the Drive Cage Down 28 Chapter 2 Hardware Upgrades ENWW ...

Page 35: ... 2 Remove all removable media such as compact discs or USB flash drives from the computer 3 Turn off the computer properly through the operating system then turn off any external devices 4 Disconnect the power cord from the power outlet and disconnect any external devices CAUTION Regardless of the power on state voltage is always present on the system board as long as the system is plugged into an...

Page 36: ...screws location CAUTION Use only 5 mm long screws as guide screws Longer screws can damage the internal components of the drive NOTE When replacing the drive transfer the four M3 metric guide screws from the old drive to the new one Figure 2 24 Installing Guide Screws in the Optical Drive 9 Position the guide screws on the drive into the J slots in the drive bay Then slide the drive toward the fro...

Page 37: ...p the data cable from being pinched by the drive cage when raising or lowering it One is located on the bottom side of the drive cage The other is located on the chassis frame under the drive cage Ensure that the data cable is routed through these guides before connecting it to the optical drive 13 Connect the power cable 1 and data cable 2 to the rear of the optical drive Figure 2 27 Connecting t...

Page 38: ...izes the drive and reconfigures the computer Removing an External 3 5 inch Drive CAUTION All removable media should be taken out of a drive before removing the drive from the computer The 3 5 inch drive is located underneath the 5 25 inch drive You must remove the external 5 25 inch drive before removing the external 3 5 inch drive 1 Follow the procedure in Removing an External 5 25 inch Drive on ...

Page 39: ...B and 1394 cables from the system board as indicated in the following illustrations NOTE On some models the media card reader does not include a 1394 port or cable Figure 2 29 Disconnecting the Media Card Reader USB Cable Figure 2 30 Disconnecting the Media Card Reader 1394 Cable ENWW Installing and Removing Drives 33 ...

Page 40: ...ed extra guide screws for the external drive bays four 6 32 standard screws and four M3 metric screws installed in the front of the chassis under the front bezel A secondary hard drive uses 6 32 standard screws All other drives except the primary hard drive use M3 metric screws The HP supplied M3 metric screws are black and the HP supplied 6 32 standard screws are silver Refer to Installing and Re...

Page 41: ...s on page 26 for an illustration of the system board drive connectors 5 Replace the 5 25 inch drive 6 Replace the front bezel and access panel 7 If the computer was on a stand replace the stand 8 Reconnect the power cord and turn on the computer 9 Lock any security devices that were disengaged when the access panel was removed Removing and Replacing the Primary 3 5 inch Internal SATA Hard Drive NO...

Page 42: ...ct the power cord to avoid damage to the internal components of the computer 5 If the computer is on a stand remove the computer from the stand 6 Remove the access panel 7 Rotate the drive cage for external drives to its upright position Figure 2 33 Rotating the Drive Cage Up 8 Rotate the power supply to its upright position The hard drive is located beneath the power supply Figure 2 34 Raising th...

Page 43: ...ecting the Hard Drive Power Cable and Data Cable 10 Press down on the green release latch next to the hard drive 1 While holding the latch down slide the drive forward until it stops then lift the drive up and out of the bay 2 Figure 2 36 Removing the Hard Drive ENWW Installing and Removing Drives 37 ...

Page 44: ...ottom of the chassis frame behind the hard drive If the system has only one SATA hard drive the data cable must be connected to the dark blue connector labeled SATA0 on the system board to avoid any hard drive performance problems If you are adding a second hard drive connect the other end of the data cable to the next available unpopulated SATA connector on the system board in the following order...

Page 45: ...ure to back up the data from the old hard drive so that you can transfer the data to the new hard drive 1 Unlock the hard drive carrier with the key provided and slide the carrier out of the enclosure 2 Remove the screw from the rear of the carrier 1 and slide the top cover off the carrier 2 Figure 2 39 Removing the Carrier Cover 3 Remove the adhesive strip that secures the thermal sensor to the t...

Page 46: ...m of the hard drive carrier Figure 2 41 Removing the Security Screws 5 Slide the hard drive back to disconnect it from the carrier then lift it up and out of the carrier Figure 2 42 Removing the Hard Drive 40 Chapter 2 Hardware Upgrades ENWW ...

Page 47: ...rcuit board Be sure the connector on the hard drive is pressed all the way into the connector on the carrier s circuit board Figure 2 43 Replacing the Hard Drive 7 Replace the four screws in the bottom of the carrier to hold the drive securely in place Figure 2 44 Replacing the Security Screws ENWW Installing and Removing Drives 41 ...

Page 48: ... Replacing the Thermal Sensor 9 Slide the cover on the carrier 1 and replace the screw on the rear of the carrier to secure the cover in place 2 Figure 2 46 Replacing the Carrier Cover 10 Slide the hard drive carrier into the enclosure on the computer and lock it with the key provided NOTE The carrier must be locked for power to be supplied to the hard drive 42 Chapter 2 Hardware Upgrades ENWW ...

Page 49: ...1000 ft to 3000 m 10 000 ft above sea level no direct sustained sunlight Maximum rate of change is 10 C Hr The upper limit may be limited by the type and number of options installed Relative Humidity noncondensing Operating Nonoperating 38 7 C max wet bulb 10 90 5 95 10 90 5 95 Maximum Altitude unpressurized Operating Nonoperating 10 000 ft 30 000 ft 3048 m 9144 m Heat Dissipation Max STD PS Typic...

Page 50: ...0 60 Hz Power Output 240W 240W Rated Input Current maximum 1 STD PS EPA 87 89 85 20 50 100 load PS 4A 100 VAC 4A 100 VAC 2A 230 VAC 2A 230 VAC 1 This system utilizes an active power factor corrected power supply This allows the system to pass the CE mark requirements for use in the countries of the European Union The active power factor corrected power supply also has the added benefit of not requ...

Page 51: ...Before beginning these procedures ensure that you are discharged of static electricity by briefly touching a grounded metal object NOTE The lifetime of the lithium battery can be extended by plugging the computer into a live AC wall socket The lithium battery is only used when the computer is NOT connected to AC power HP encourages customers to recycle used electronic hardware HP original print ca...

Page 52: ...utomatically secures the battery in the proper position Type 2 a To release the battery from its holder squeeze the metal clamp that extends above one edge of the battery When the battery pops up lift it out 1 b To insert the new battery slide one edge of the replacement battery under the holder s lip with the positive side up Push the other edge down until the clamp snaps over the other edge of t...

Page 53: ...te this procedure 9 Replace the access panel 10 If the computer was on a stand replace the stand 11 Plug in the computer and turn on power to the computer 12 Reset the date and time your passwords and any special system setups using Computer Setup Refer to the Computer Setup F10 Utility Guide 13 Lock any security devices that were disengaged when the access panel was removed ENWW 47 ...

Page 54: ... the Desktop Management Guide and the HP ProtectTools Security Manager Guide some models at http www hp com Installing a Security Lock The security locks displayed below and on the following pages can be used to secure the computer Cable Lock Figure C 1 Installing a Cable Lock 48 Appendix C External Security Devices ENWW ...

Page 55: ...igure C 2 Installing a Padlock HP Business PC Security Lock 1 Fasten the security cable by looping it around a stationary object Figure C 3 Securing the Cable to a Fixed Object ENWW Installing a Security Lock 49 ...

Page 56: ...mouse cables through the lock Figure C 4 Threading the Keyboard and Mouse Cables 3 Screw the lock to the chassis using the screw provided Figure C 5 Attaching the Lock to the Chassis 50 Appendix C External Security Devices ENWW ...

Page 57: ... as compact discs or USB flash drives from the computer 3 Turn off the computer properly through the operating system then turn off any external devices 4 Disconnect the power cord from the power outlet and disconnect any external devices CAUTION Regardless of the power on state voltage is always present on the system board as long as the system is plugged into an active AC outlet You must disconn...

Page 58: ...urity screw next to the middle front bezel release tab to secure the front bezel in place Figure C 8 Installing the Front Bezel Security Screw 10 Replace the access panel 11 If the computer was on a stand replace the stand 12 Reconnect the power cord and turn on the computer 13 Lock any security devices that were disengaged when the access panel was removed 52 Appendix C External Security Devices ...

Page 59: ...everal methods for grounding Use one or more of the following methods when handling or installing electrostatic sensitive parts Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis Wrist straps are flexible straps with a minimum of 1 megohm 10 percent resistance in the ground cords To provide proper ground wear the strap snug against the skin Use heelstraps to...

Page 60: ...ck computers on top of each other or place computers so near each other that they are subject to each other s re circulated or preheated air If the computer is to be operated within a separate enclosure intake and exhaust ventilation must be provided on the enclosure and the same operating guidelines listed above will still apply Keep liquids away from the computer and keyboard Never cover the ven...

Page 61: ... damage the finish Safety If any object or liquid falls into the drive immediately unplug the computer and have it checked by an authorized HP service provider Shipping Preparation Follow these suggestions when preparing to ship the computer 1 Back up the hard drive files on PD discs tape cartridges CDs or USB flash drives Be sure that the backup media is not exposed to electrical or magnetic impu...

Page 62: ... 35 headphone connector 2 I installation guidelines 7 installing battery 45 drive cables 25 expansion card 19 guide screws 25 hard drive 35 media card reader 34 memory 14 optical drive 29 removable hard drive 39 security locks 48 K keyboard components 5 connector 4 L line in connector 4 line out connector 4 locks cable lock 48 front bezel 25 HP Business PC Security Lock 49 padlock 49 M media card ...

Page 63: ...Express card 21 S security cable lock 48 front bezel 25 HP Business PC Security Lock 49 padlock 49 serial connector 4 serial number location 6 shipping preparation 55 specifications computer 43 memory 14 system board drive connections 26 T tower orientation 1 U unlocking access panel 48 USB ports front panel 2 rear panel 4 V ventilation guidelines 54 W Windows Logo key 5 ENWW Index 57 ...

Reviews: