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Getting Started 

HP Compaq Notebook PC 

Document Part Number: 409814-001

March 2006 

This guide explains how to set up your hardware and software, 
and begin using the computer in Microsoft

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 Windows

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    Enhanced for Accessibility

Summary of Contents for Compaq NC6320

Page 1: ...Started HP Compaq Notebook PC Document Part Number 409814 001 March 2006 This guide explains how to set up your hardware and software and begin using the computer in Microsoft Windows Enhanced for Accessibility ...

Page 2: ...n contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Getting Started HP Compaq Notebook PC First Ed...

Page 3: ... 1 14 Step 1 Insert the battery pack 1 15 Step 2 Connect the computer to external power 1 16 Step 3 Turn on the computer 1 18 Step 4 Set up the software 1 20 Step 5 Create recovery discs 1 21 2 Next steps Install additional hardware and software 2 1 Protect the computer 2 1 Protect the computer from viruses 2 1 Protect your system files 2 2 Protect your privacy 2 2 Protect the computer from power ...

Page 4: ...ding 3 5 Is the computer unusually warm 3 6 Is an external device not working 3 7 Is the home wireless network connection not working 3 8 Help and Support Center 3 9 Customer Care 3 9 Preparing to contact Customer Care 3 10 Contacting Customer Care by e mail or telephone 3 10 A Specifications Operating environment A 1 Rated input power A 2 B Backup and Recovery Safeguarding your data B 1 Backing u...

Page 5: ...r system B 6 Creating recovery discs B 6 Performing a recovery B 8 C Connect to the Internet from your home Choose an ISP C 1 Using the New Connection Wizard C 2 Choose the type of Internet access C 3 Index Getting Started v ...

Page 6: ...ion and by model The illustrations in this chapter identify the standard external features included in most computer models Computer hardware Component 1 HP Smart AC Adapter 3 Primary battery pack 2 Power cord 4 Modem cable Older AC adapters do not work with this computer Getting Started 1 1 ...

Page 7: ...onent 1 Power light 9 Num lock light 2 Power button Volume mute button 3 Display switch q Volume mute light 4 Info Center button w Volume down button 5 Wireless button Volume up button 6 Wireless light r Internal microphone 7 Presentation button t Fingerprint reader 8 Caps lock light 1 2 Getting Started ...

Page 8: ...First time setup Component 1 Power light 5 Wireless light 2 Power button 6 Caps lock light 3 Display switch 7 Num lock light 4 Wireless button Getting Started 1 3 ...

Page 9: ... Your computer may look slightly different from the illustration in this section Component 1 esc key 4 Windows applications key 2 fn key 5 Embedded numeric keypad keys 3 Windows logo key 6 Function keys 1 4 Getting Started ...

Page 10: ...First time setup Pointing devices TouchPad select models only Component 1 TouchPad 3 TouchPad scroll zone 2 Left TouchPad button 4 Right TouchPad button Getting Started 1 5 ...

Page 11: ...First time setup Pointing stick select models only Component 1 Pointing stick 3 Right pointing stick button 2 Left pointing stick button 1 6 Getting Started ...

Page 12: ...er to the illustration that most closely matches your computer Component 1 Wireless light 5 Display release latch 2 Power light 6 Speakers 2 3 Battery light 7 Digital Media Slot 4 Drive light 8 Digital Media Slot light Getting Started 1 7 ...

Page 13: ...First time setup Component 1 Wireless light 4 Drive light 2 Power light 5 Display release latch 3 Battery light 6 Speakers 2 1 8 Getting Started ...

Page 14: ...onents Refer to the illustration that most closely matches your computer Component 1 Security cable slot 3 Parallel port 2 Power connector 4 S Video out jack Component 1 Security cable slot 2 Power connector Getting Started 1 9 ...

Page 15: ...stration that most closely matches your computer Component 1 USB ports 2 4 Optical drive 2 1394 port 5 Optical drive button 3 RJ 11 modem jack 6 Serial port Component 1 1394 port 3 Optical drive 2 RJ 11 modem jack 4 Optical drive button 1 10 Getting Started ...

Page 16: ...illustration in this section Component 1 ExpressCard slot 6 USB ports 2 select models only 2 ExpressCard slot eject button 7 Audio out headphone jack 3 RJ 45 network jack 8 Audio in microphone jack 4 External monitor port 9 PC Card slot 5 Vent PC Card slot eject button Getting Started 1 11 ...

Page 17: ...ion that most closely matches your computer Component 1 Hard drive bay 5 Primary battery pack release latches 2 2 Expansion memory module and Mini Card compartment 6 Battery bay 3 Accessory battery connector 7 Vents 4 4 Docking connector 1 12 Getting Started ...

Page 18: ... time setup Component 1 Hard drive bay 4 Primary battery pack release latches 2 2 Expansion memory module 5 Battery bay and Mini Card compartment 3 Accessory battery connector 6 Vents 4 Getting Started 1 13 ...

Page 19: ...ot unplug the computer from external power Do not shut down the computer or initiate standby or hibernation Your computer may look slightly different from the illustrations in this section When setting up the computer you will 1 Insert the battery pack into the computer so that it can begin to charge as soon as the computer is connected to external power 2 Connect the computer to external power 3 ...

Page 20: ...mary battery pack 1 Turn the computer upside down on a flat surface with the battery bay toward you 2 Slide the battery pack 1 into the battery bay until it is seated The battery pack release latches 2 automatically lock the battery into place Getting Started 1 15 ...

Page 21: ...tor 1 on the computer 2 Plug the power cord into the AC adapter 2 3 Plug the other end of the power cord into an AC outlet 3 When the computer receives AC power the battery pack begins to charge and the battery light on the front of the computer 4 is turned on When the battery pack is fully charged the battery light is turned off 1 16 Getting Started ...

Page 22: ... charged and the battery light is turned off A partially charged new battery pack can run the computer after software setup is complete but battery charge displays will not be accurate until the new battery pack has been fully charged Power cords and AC outlets vary in appearance by region and country Getting Started 1 17 ...

Page 23: ...First time setup Step 3 Turn on the computer To open the computer 1 Slide the display release latch 1 to the right to release the display 2 Raise the display 2 1 18 Getting Started ...

Page 24: ...me setup 3 Press the power button 1 The power light next to the power button 2 and the power light on the front of the computer 3 are turned on and you are prompted to begin software setup Getting Started 1 19 ...

Page 25: ...ndicated by an hourglass icon ÄCAUTION If you are prompted to select an operating system language before the Welcome to Windows page is displayed choose carefully On some models the languages that you do not choose are deleted from the system and cannot be restored during software setup To register your operating system and your computer you must be connected to the Internet For more information a...

Page 26: ...o boot up your computer and recover the operating system and software applications to factory settings in case of system failure or instability Note the following considerations before creating recovery discs You will need high quality CD R DVD R or DVD R media purchased separately Only one set of recovery discs can be created per computer Number each disc before inserting it into the optical driv...

Page 27: ...recovery CDs or DVDs to recover the system highly recommended 4 Click Next The Recovery CD DVD Creator Wizard opens 5 Click Next 6 Follow the on screen instructions to create the recovery discs The wizard will specify the number of discs needed before disc creation begins For information about backup and recovery refer to Appendix B Backup and Recovery 1 22 Getting Started ...

Page 28: ...n is designed to protect the computer from damage caused by a virus a security breach a power surge or unsafe operation Protect the computer from viruses When you use the computer for e mail network or Internet access you expose it to computer viruses Computer viruses can disable the operating system applications or utilities or cause them to function abnormally Antivirus software can detect most ...

Page 29: ...p and Recovery for additional information Protect your privacy When you use the computer for e mail network or Internet access unauthorized persons may be able to gain access to information about you the computer and your information To optimize the privacy protection features included with the computer it is recommended that you Keep your operating system and software updated Many software applic...

Page 30: ...at connects the modem to a telephone line Telephone line surge protectors are available from computer or electronic retailers in some regions Use the computer safely ÅWARNING To reduce the risk of electric shock or damage to your equipment Plug the power cord into an AC outlet that is easily accessible at all times Disconnect power from the computer by unplugging the power cord from the AC outlet ...

Page 31: ...ding applications at full power As a result of increased power consumption it is normal for the computer to feel warm or hot when used continuously The computer complies with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 ÅWARNING To reduce potential safety issues only the AC adapter or battery pack prov...

Page 32: ...uide that came with the computer The availability of the WWAN varies by region and country If you need assistance to connect to a company LAN or WLAN contact your network administrator If the computer has a Bluetooth device you can create a personal area network PAN to connect to other Bluetooth enabled devices such as computers telephones printers headsets speakers and cameras For information on ...

Page 33: ...ther software provided on the computer as soon as the computer is connected to the Internet To access update links for the operating system and other software provided on the computer Select Start Help and Support Locate the user guides User guides regulatory and safety notices and other resources that provide information about using the computer are available through the Help and Support Center s...

Page 34: ...f you have been registered to a domain the button you click will be called Shut Down instead of Turn Off Computer If the system is unresponsive and you are unable to shut down the computer with these procedures use the following emergency procedures in the sequence provided ÄCAUTION Emergency shutdown procedures result in the loss of unsaved information Press ctrl alt delete Then select Shut Down ...

Page 35: ...n this chapter 2 Access additional information about the computer and Web site links through the Help and Support Center Select Start Help and Support Although many checkup and repair tools require an Internet connection other tools can help you fix a problem when the computer is offline 3 Contact Customer Care for any further assistance Getting Started 3 1 ...

Page 36: ...puter is running on battery power or is plugged into an external power source other than an AC outlet plug the computer into an AC outlet using the AC adapter Be sure the power cord and AC adapter connections are secure If the computer is running on battery power Remove the primary battery pack and travel battery pack if applicable and plug the computer into an AC outlet using the AC adapter If th...

Page 37: ...oft Windows but is not in use or when the computer has reached a low battery condition To change these and other power settings select Start Control Panel Performance and Maintenance Power Options To transfer the image to the computer screen press fn f4 On most models when an optional external display device such as a monitor is connected to the computer the image can be displayed on the computer ...

Page 38: ... Computer Restart OK If you have been registered to a domain the button you click will be called Shut Down instead of Turn Off Computer If you cannot restart the computer using these procedures refer to the next section Is the computer turned on but is not responding Run a virus scan For information about using the antivirus resources on your computer refer to Protect the computer from viruses in ...

Page 39: ...ff Computer If the computer remains unresponsive try the emergency shutdown procedures in the following sequence 1 If the computer is in Windows press ctrl alt delete Then select Shut Down Turn Off 2 If you cannot shut down the computer by using ctrl alt delete press and hold the power button for at least 5 seconds 3 If you cannot shut down the computer by using the power button unplug the compute...

Page 40: ...sure to keep all vents free from obstructions while you are using the computer ÄCAUTION To prevent overheating do not obstruct vents Use the computer only on a hard flat surface Do not allow another hard surface such as such as a printer or a soft surface such as a pillow or a thick rug or clothing to block airflow The fan in the computer starts up automatically to cool internal components and pre...

Page 41: ...Be sure that All device connections are secure The device is receiving electrical power The device especially if it is an older one is compatible with your operating system For compatibility information refer to the Web site of the device manufacturer The correct drivers are installed and updated Drivers may be available on a CD included with the device or on the Web site of the device manufacture...

Page 42: ...s antennae are free from obstructions Be sure that the cable or DSL modem and its power cord are properly connected and the lights are on Be sure that the wireless router access point is properly connected to its power adapter and the cable modem and the lights are on Disconnect and then reconnect all cables and turn the power off and then back on For information on setting up a home wireless netw...

Page 43: ... and specifications Answers to question about using your computer Product information to help you learn to use computer and operating system features Updates for your operating system device drivers and the software provided on your computer Checkups for computer functionality Automated and interactive troubleshooting repair solutions and system recovery procedures Links to community forums of IT ...

Page 44: ...sed Conditions under which the problem occurred Error messages that have been displayed The manufacturer and model of the printer or other accessories connected to the computer Operating system version number and registration number To display the operating system version number and registration number select Start Help and Support My Computer On some models the registration number may be identifi...

Page 45: ... U S Temperature Operating not writing to optical disc 0 C to 35 C 32 F to 95 F Operating writing to optical disc 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity noncondensing Operating 10 to 90 10 to 90 Nonoperating 5 to 95 5 to 95 Maximum altitude unpressurized Operating 14 7 to 10 1 psia 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 14 7 to 4 4 psia 15 m to 1...

Page 46: ...r can be powered from a stand alone DC power source it should be powered only with an AC adapter or a DC power cord supplied by or approved for an HP computer The computer is capable of accepting DC power within the following specifications Input power Rating Operating voltage 18 5 V dc 3 5 A 65 W Operating current 3 5 A This product is designed for IT power systems in Norway with phase to phase v...

Page 47: ...HP installed drivers utilities and applications can be copied to a CD or to a DVD using the HP Backup and Recovery Manager DVD RW R and double layer DVD RW discs are not compatible with the HP Backup and Recovery Manager software Safeguarding your data Software or devices added to the computer can cause your system to become unstable To safeguard your documents store personal files in the My Docum...

Page 48: ... up specific files or folders 1 Select Start All Programs HP Backup and Recovery HP Backup and Recovery Manager 2 Click Next 3 Click Back up to protect user system settings and important data files and then click Next 4 Click Back up specific files and folders and then click Next The Backup Wizard opens 5 Click Back up selected files from most common locations Recommended or Click Advanced Backup ...

Page 49: ... recovery discs refer to Creating recovery discs To back up your entire system 1 Select Start All Programs HP Backup Recovery HP Backup and Recovery Manager 2 Click Next 3 Click Back up to protect user system settings and important data files and then click Next 4 Click Make a complete backup of my system and then click Next The Welcome to Full Image Manager page opens 5 Follow the on screen instr...

Page 50: ...ire image is automatically created the first time you perform a backup Subsequent recovery points make a copy of changes made after that time HP recommends that you create recovery points Before you add or extensively modify software or hardware Periodically whenever the system is performing optimally Recovering to an earlier recovery point does not affect data files or e mails created since that ...

Page 51: ...ext 3 Click Back up to protect user system settings and important data files and then click Next 4 Click Back up the modifications made on your system since your last recovery point or your first complete backup and then click Next The Recovery Point Manager opens 5 Follow the on screen instructions to create or manage recovery points Getting Started B 5 ...

Page 52: ...hly recommended The recovery discs are used to start your computer and to recover the full factory image operating system and software in case of system failure or instability For more information refer to Creating recovery discs Perform a recovery HP Backup and Recovery Manager allows you to perform a full system recovery or to recover important files This software works from a recovery partition...

Page 53: ...ng it into the optical drive of the computer If necessary you can exit the program before you have finished creating the recovery discs The next time you open HP Recovery CD DVD Creator you will be prompted to continue the disc creation process where you left off To create a set of recovery discs 1 Select Start All Programs HP Backup Recovery HP Backup and Recovery Manager 2 Click Next 3 Click Cre...

Page 54: ... the recovery discs Performing a recovery from the hard drive There are 2 ways to perform a recovery from the hard drive From within Microsoft Windows From the recovery partition Performing a recovery in Windows To perform a recovery in Windows 1 Back up all personal files before performing a recovery For more information refer to Backing up specific files or folders 2 If the computer is on select...

Page 55: ... the recovery partition To perform a recovery from the recovery partition 1 Back up all personal files before performing a recovery For more information refer to Backing up specific files or folders 2 Turn on or restart the computer and then press f11 before the Windows operating system loads 3 Select a recovery option and then click Next 4 Follow the on screen instructions to perform a recovery f...

Page 56: ...provider ISP Choose the type of Internet access you want and connect the hardware Internet hardware and software features vary depending on your computer model and your location Choose an ISP You must set up Internet service before you can connect to the Internet The New Connection Wizard helps you set up a new Internet account or configure the computer to use an existing account Getting Started C...

Page 57: ...thin the wizard If you have selected an unlisted ISP and the ISP has provided you with such information as a specific IP address and POP3 and SMTP settings To access the New Connection Wizard and instructions for using the wizard Select Start Help and Support If you are prompted within the wizard to choose between enabling or disabling Windows Firewall choose to enable the firewall For more inform...

Page 58: ...re must be provided by your ISP Refer to Choose an ISP or contact your ISP for details Wireless For high speed mobile Internet access you can use a wireless connection A wireless network set up at home requires a wireless router purchased separately To learn about setting up wireless access select http www hp com go techcenter wireless English only Dial up You can access the Internet by dialing in...

Page 59: ...ff 1 16 battery pack charging 1 16 identifying 1 1 inserting 1 15 battery pack release latches identifying 1 12 1 13 Index bays battery 1 12 1 13 hard drive 1 12 1 13 Bluetooth 2 5 buttons ExpressCard slot eject 1 11 Info Center 1 2 optical drive 1 10 PC Card slot eject 1 11 power 1 2 1 3 presentation 1 2 TouchPad 1 5 volume down 1 2 volume mute 1 2 volume up 1 2 wireless 1 2 1 3 C cables and cord...

Page 60: ...tifying 1 7 display release latch identifying 1 7 1 8 display switch identifying 1 2 1 3 display switching image 3 3 docking connector identifying 1 12 drive light identifying 1 7 1 8 drive optical 1 10 E eject button PC Card slot 1 11 embedded numeric keypad keys identifying 1 4 environmental specifications A 1 esc key identifying 1 4 expansion memory module compartment identifying 1 12 ExpressCa...

Page 61: ...n microphone 1 11 audio out headphone 1 11 RJ 11 modem 1 10 RJ 45 network 1 11 S Video out 1 9 K keys embedded numeric keypad 1 4 esc 1 4 fn 1 4 function 1 4 Windows applications 1 4 Windows logo 1 4 L labels service tag 3 10 LAN local area network 2 5 latches battery pack release 1 12 1 13 display release 1 7 1 8 lights battery 1 16 caps lock 1 2 1 3 Digital Media Slot 1 7 drive 1 7 1 8 num lock ...

Page 62: ... considerations 2 4 P parallel port identifying 1 9 PC Card slot identifying 1 11 pointing stick buttons 1 6 location 1 6 ports 1394 1 10 external monitor 1 11 parallel 1 9 serial 1 10 USB 1 10 1 11 power running the computer on battery 1 17 turning on computer 1 19 3 2 power button identifying 1 2 1 3 power connector connecting 1 16 identifying 1 9 power cord connecting 1 16 identifying 1 1 power...

Page 63: ...entifying 1 7 1 8 specifications operating environment A 1 rated input power A 2 standby 3 3 S Video out jack identifying 1 9 switch display 1 2 1 3 system lock up 3 5 T temperature safety considerations 2 4 specifications A 1 troubleshooting 3 6 TouchPad buttons identifying 1 5 TouchPad identifying 1 5 traveling with computer environmental specifications A 2 troubleshooting display problems 3 3 e...

Page 64: ...identifying 1 2 volume mute button identifying 1 2 volume up button identifying 1 2 W Windows applications key identifying 1 4 Windowslogokey identifying 1 4 wireless button identifying 1 2 1 3 wireless light identifying 1 2 1 3 1 7 1 8 WLAN wireless local area network 2 5 WWAN wireless wide area network 2 5 Index 6 Getting Started ...

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