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ComfortNet™ CTK04 Communicating Thermostat

With wireless accessories

System
Installation 
Guide

Modulating control for up to 4 Heat/2 Cool communicating heat pump systems or up to  
3 Heat/2 Cool communicating gas heat, electric cooling systems for residential and  
commercial applications.

Installation guide for:

Quick start guide

•  ComfortNet CTK04 

Communicating Thermostat

•  Portable Comfort Control
•  Wireless Outdoor Sensor

•  Wireless Indoor Sensor

• RedLINK

 Internet Gateway

•  Entry/Exit Remote
•  Vent Boost Remote

1

 

Install thermostat ..........................................................page 4

2

 

Power optional accessories ...................................................7

3

 

Setup thermostat ...................................................................8

4

 

Link optional accessories ......................................................9

5

 

Mount optional accessories .................................................11

6

 

Installer options ...................................................................12

 

ComfortNet™ User Menu ....................................................13

 

Device replacement and specifications ..........................21-23

DISCONNECT POWER BEFORE INSTALLATION.

 Can cause electrical shock or equipment damage.

MERCURY NOTICE:

 If this product is replacing a control that contains mercury in a sealed tube, do not place the old control in 

the trash. Contact the Thermostat Recycling Corporation at www.thermostat-recycle.org or 800-238-8192 for information on how and 
where to properly and safely dispose of your old thermostat.

Must be installed by a trained, experienced technician. 

Read these instructions carefully. Failure to follow these 

instructions can damage the product or cause a hazardous condition.

I/O-CHTSTAT03

69-2688-11

Summary of Contents for ComfortNET CTK04

Page 1: ... thermostat 8 4 Link optional accessories 9 5 Mount optional accessories 11 6 Installer options 12 ComfortNet User Menu 13 Device replacement and specifications 21 23 DISCONNECT POWER BEFORE INSTALLATION Can cause electrical shock or equipment damage MERCURY NOTICE If this product is replacing a control that contains mercury in a sealed tube do not place the old control in the trash Contact the Th...

Page 2: ...ermostat s main screen along with pre set or custom instructions User Interactions Log The interaction log stores history of thermostat setting changes including tempera ture system and installer setup You can use the interaction log to save time by determining if the issue is a system error or an accidental user error Configurable for Residential and Light Commercial Applications One thermostat d...

Page 3: ... holes for drywall and 7 32 holes for plaster 5 Attach base firmly to wall using two mounting screws Leveling is for appearance only and will not affect thermostat operation 6 Connect wires to terminal block on base 7 18 AWG solid wire is recommended 8 Push excess wire into wall and plug hole with a fire resistant material such as fiberglass insula tion to prevent drafts from affecting thermostat ...

Page 4: ...ostat where it can be affected by Drafts or dead spots behind doors and in corners Hot or cold air from ducts Radiant heat from sun or appliances Concealed pipes and chimneys Unheated uncooled areas such as an outside wall Terminal Functions 1 Data 1 2 Data 2 R 24 volt power C 24 volt common Wire Gauge 18 gauge wire is recommended Maximum wire distance between the ComfortNet thermostat and the IFC...

Page 5: ...ing the additional transformer is NOT required for inverter variable speed outdoor com municating units Additional transformer IS required for 2 stage outdoor communicat ing units Do NOT connect R and C between the Indoor Unit and Outdoor Unit See below CTK04 INDOOR BOARD TERMINAL CONNECTIONS R C 1 2 24VAC HOT 24VAC COMMON DATA 1 DATA 2 L1 L2 24VAC 240V OUTDOOR BOARD TERMINAL CONNECTIONS OUTDOOR T...

Page 6: ...e Honeywell RedLINK Internet Gateway gives your customers remote access to home climate control systems from any location with Internet access Using a Web browser users can review and adjust indoor temperature system mode and other settings The Gateway can also send alerts to as many as 6 email addresses if a problem occurs RedLINK Internet Gateway Connect power cord to an electrical outlet not co...

Page 7: ...witches on TrueSTEAM as follows when using the Wireless Adapter DIP3 UP DIP4 UP DIP5 DOWN THM4000R1000 TrueSTEAM MCR31476 6 5 4 3 2 ON OFF 1 Entry Exit Remote or Vent Boost Remote 1 Remove the cover 2 Insert the CR2450 coin cell battery included into the slot at the bottom of the remote See polarity marking on the remote 3 The LED will briefly flash green If it flashes red battery is not good MCR3...

Page 8: ...on Residential or Commercial Press Next The thermostat will iden tify the number of units connected and then prompt the installer to select the equipment Furnace or Air Handler Heat Pump or Air Conditioner installed Once config ured the installer will be prompted to add RedLINK accessories page 9 and setup the Installer Options page 12 4 Enter a Device Name Press Next ...

Page 9: ...the thermostat will display Wireless Outdoor Sensor added on the Add Device screen Press and release CONNECT After a short delay the status light will glow green for 15 seconds If the status light turns red the sensor did not link with the thermostat Battery level indicators when batteries are inserted Good Status light flashes green for 5 seconds Low Status light flashes red for 5 seconds Use fre...

Page 10: ... instructions provided with the device MCR32942 CONNECT WIRELESS SETUP Portable Comfort Control The linking procedure will time out if there is no keypress for 30 minutes To begin again press and hold in the lower right corner of the screen until the display changes about 3 seconds Press CONNECT on the Portable Comfort Control display screen Press DONE when the screen displays Connected Press NO a...

Page 11: ...plate and mount it 4 to 6 feet above the floor on an interior wall Drill 3 16 inch holes for drywall 7 32 inch for plaster 2 Attach sensor securely to wallplate as shown Mounting the remote is optional 1 Remove the front cover from the remote 2 Use provided screws and wall anchors to fasten the remote to the wall Drill 3 16 inch holes for drywall 7 32 inch for plaster 3 Replace the cover on the re...

Page 12: ... on Home Screen C 1040 Programmable Non programmable B 1050 Fahrenheit Celsius B 1052 Indoor Equipment Type B 1053 Air Handler Heater Kit Installed B 1054 Outdoor Equipment Type B 1056 Air Conditioner Communication B 1058 Furnace Type B 1059 Air Conditioner Heat Pump Type B 1060 Outdoor Air Sensor B 2190 System Zoning Backup Heat Control B 3000 Manual Auto Changeover B 3000 Auto Changeover Deadban...

Page 13: ...idification B 8070 Humidification Control B 8100 Clean Tank Water Filter Replacement Reminder B 8100 Humidifier Pad Replacement Reminder B 9000 Dehumidification Equipment B 9010 Indoor Sensor Used for Dehumidification Control B 9020 Humidity Sensor Displayed on the Home Screen B 9070 Dehumidification Overcooling Limit R 9080 Dehumidification Control C 9090 Dehumidification Minimum On Time C 9100 H...

Page 14: ...5 DOWN NOTE FAN INTERLOCK IS HANDLED BY THE COMFORTNET COMMUNICATION TrueSTEAM DIP SWITCHES TRUESTEAM MCR33172 24 V 24 V HUM HUM C GT R RT GF EXT 6 5 4 3 2 ON OFF 1 AFS MONITOR RECOMMENDED IFC 1 2 R C THERMOSTAT 1 2 R C HUM HUM 1 WIRE THERMOSTAT AND TrueEASE AS SHOWN 2 SET THERMOSTAT ISU 8000 TO BYPASS OR FAN POWERED 3 SET TrueEASE DIP SWITCHES AS SHOWN TOP DIP SWITCH SET TO THE RIGHT BOTTOM DIP S...

Page 15: ...door temperature Backup heat lockout Backup heat lockout Compressor lockout Compressor lockout No backup heat unless indoor temperature drops to selected Backup Heat Differential setting or Backup Heat Upstage Timer expires Heat pump stays ON when backup heat turns on No backup heat unless indoor temperature drops to selected Backup Heat Differential setting or Backup Heat Upstage Timer expires He...

Page 16: ...y If the heat pump is making progress as expected backup heat will not be used to reach the setpoint of the next program period Backup heat is always restricted dur ing a programmed recovery when the Adaptive Intelligent Recovery feature is used See note below Basic Options The Installer Setup displays basic temperature control options which include Backup Heat Differential Backup Heat Upstage Tim...

Page 17: ...ot be reached at times The Window Limit is based on the current outdoor tempera ture and the user s window protection setting If Window Protection is turned Off the ther mostat controls the humidity level to the user s desired humidity setting Frost or condensation may appear on windows Dehumidification Residential The thermostat reads the indoor humidity level and allows the user to set a dehu mi...

Page 18: ...imum on Time ISU 9090 This option ensures that the compressor runs long enough to effectively reduce humidity when the cooling equipment is cycled on The compressor will run for the minimum on time you set until the desired humidity level is reached High Humidity Comfort Reset ISU 9100 This option uses the cooling system to lower the temperature up to 5 F below the current cool setpoint until the ...

Page 19: ...ication Setting The desired humidity level while Dehumidification Away Mode is active Ventilation Ventilation Control Method ISU 10050 The thermostat can control the fan to meet either ASHRAE or Percent On Time settings If the required ventilation has not been achieved for ASHRAE or Percent On Time during calls for heat and cool the thermostat will force the fan on ASHRAE The thermostat operates t...

Page 20: ...age of temperatures detected at each sensor Humidification control If optional remote indoor sensors are installed you can choose which sensor you want to use for humidification control You can use a differ ent sensor for dehumidification Dehumidification control If optional remote indoor sensors are installed you can choose which sensor you want to use for dehumidification control For example you...

Page 21: ...ons are recorded Examples date time Heat temperature set to 80 F date time System mode set to Off date time Installer setup changed heating equipment type Replacing system components Follow steps below to disconnect the thermostat and RedLINK accessories To replace a thermostat At the Portable Comfort Control 1 Press and hold the blank space or arrow if present in the lower right hand corner of th...

Page 22: ...9 C Operating Relative Humidity Thermostat 5 to 90 non condensing Portable Comfort Control 5 to 90 non condensing Wireless Outdoor Sensor 0 to 100 condensing Wireless Indoor Sensor 5 to 90 non condensing RedLINK Internet Gateway 5 to 95 non condensing Physical Dimensions height width depth Thermostat 3 7 8 x 6 13 16 x 1 7 16 inches 99 x 173 mm x 36 mm Wireless Outdoor Sensor 5 x 3 1 2 x 1 11 16 in...

Page 23: ...he following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Thermostats and outdoor sensor To comply with FCC and Industry Canada RF exposure limits for general popu...

Page 24: ...r honeywell com Goodman Manufacturing Co LP Suite 500 5151 San Felipe Houston TX 77056 U S Registered Trademark 2015 Honeywell International Inc 69 2688 11 M S Rev 10 15 I O CHTSTAT03 Printed in U S A Need Help For assistance please visit www ComfortNet1 com or call toll free 888 593 9988 ...

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