Enterprise Centrex
– Snom M65 phoneset quick reference
Updated: Sep 2020
Features
Instructions
Dialing out
Lift the h (Phone no.) + [ ]
Intercom dialing
Lift the h (Extension no.) + [ ]
Last number redial
[ * ] [1] [8] + [ ]
Speed dialing
To dial: Lift the h [ * ] + [ * ] + ([0][0] – [9][9]) + [ ]
* Customer needs to define speed dial in user portal first
Volume adjustment
Ringtone: In Menu, choose [settings] -> [Audio settings] -> [Ring Volume] to decrease
or increase.
Voice: On the call press [ + ]/[ - ] on the left hand side of M65 to decrease or to increase
Holding call
To hold: (Call connected) + [Hold]
To retrieve: (Call held) + [Retrieve]
All call forwarding
To set: [*] [0] [5] + (Phone/Extension no.) + [ ]
To cancel: [#] [0] [5] + [ ]
Busy call
forwarding
To set: [*] [2] [5] + (Phone/Extension no.) + [ ]
To cancel: [#] [2] [5] + [ ]
No answer call
forwarding
To set: [*] [3] [5] + (Phone/Extension no.) + [ ]
To cancel: [#] [3] [5] + [ ]
Call transfer - Blind
transfer
(Call connected) + [Transfer] + (Extension no.) + [Transfer]
Call transfer -
Consultation transfer
(Call connected) + [Transfer]/[Hold] + (Extension no.) + [ ] +
Wait for [Transfer]
Conferencing call
(Call connected) + [Conf]/[Hold] + (Phone no.) + [ ] + [Conf]
Call pick-up
By feature access code, applicable to ALL extensions: Llift the h [ * ] [ 2 ] [ 1 ] +
(Ringing extension no.) + [ ]
