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NETWORK VIDEO RECORDER

User Manual

Wisenet NVR

Summary of Contents for Wisenet PRN-6400DB4

Page 1: ...NETWORKVIDEO RECORDER User Manual Wisenet NVR...

Page 2: ...eserves the right to change the contents of this document without prior notice Design and specifications are subject to change without prior notice You can download the latest version from the HanwhaT...

Page 3: ...nsors and cameras or search through logs Before using this product check if the latest version of this software is installed Go to Hanwha Techwin s website http www hanwha security com to check the so...

Page 4: ...part or the body seek immediate medical attention ATTENTION ILY A RISQUE D EXPLOSION SI LA BATTERIE EST REMPLAC E PAR UNE BATTERIE DE TYPE INCORRECT METTRE AU REBUT LES BATTERIES USAG ES CONFORM MENT...

Page 5: ...Name 22 Delete Layout 22 Change of Layout Channel and Name 22 Dynamic Layout 24 Play Layout Sequence getting started 9 live 13 33 Screen Layout of the Search 33 Time Search 34 Event Search 34 Text Se...

Page 6: ...chedule 58 Setting the Device 58 Storage Device 63 Monitor 64 Text setup 43 66 Setting the Network 66 IP Port 67 DDNS 68 IP Filtering 69 HTTPS 69 802 1x 70 FTP 70 E mail 71 SNMP 72 DHCP Server 72 Fail...

Page 7: ...92 PTZ Mode 93 Zoom In 93 Audio 93 Image Rotation 93 Channel Aspect Ratio 94 PTZ Control 94 PTZ Control Menu 94 Using Digital PTZ D PTZ function 94 Preset 95 Running Preset 95 Running Swing auto pan G...

Page 8: ...up 106 Profile Setup 107 Camera Password 107 Setting the Recording 107 Record Schedule 107 Record Setup 108 Record Options 108 Setting the Event 108 AI engine 108 Event Setup 110 Event Rule Setup 110...

Page 9: ...hrough each step of the Installation wizard Install Wizard can only be accessed at factory reset If you do not want to proceed click Exit Itwillautomaticallychangetotheoptimalmonitorresolutionandrunth...

Page 10: ...k gateway andDNScanbedirectlyentered DHCP IPaddress subnetmask gateway andDNScanbeautomaticallyset IftheLANcableisnotconnectedtotheport Setup buttonwillnotbeactivatedforuse ChecktheLANcableconnection...

Page 11: ...to register from the searched camera list and click Register Select a camera to register from the list and click Change IP After completing camera register click Next AfterenteringtheIDandpasswordset...

Page 12: ...ontents Login To use the Recorder menu you are required to login as a user that is authorized to access the applicable menu 1 Select Login at the top right of the screen 2 The Login window will appear...

Page 13: ...manualrecordingfunctionoftherecorder DisplaysinformationoftheOSDscreenonthevideowindow Showschannelinformation Showsthestatusofallcamerasconnectedtotherecorder Removesallscreensfromthevideowindow Show...

Page 14: ...retoupdate Itisdisplayedwhenthesystemisoverloaded LimitthenumberofusersremotelymonitoredbyWebViewerorVMS orcontrolthenumberofeventsdisplayedintheeventlist oftherecorder Displayedwhenmanuallyrecordinga...

Page 15: ...settings Check Multichannel Cameras List For multichannel cameras registered with the Wisenet protocol the channel information will be displayed under the model name of the multichannel camera Registe...

Page 16: ...selectedchannelsupportsthePTZfunction itchangesto thePTZcontrolmode Zoomin Youcanzoominorzoomoutthevideo Audio Turnstheaudioonoroffwhentheaudioisconnected DisplayText Turnsthetextoutputonoroff Channel...

Page 17: ...eSDcard DisplayedwhentheSDcardcapacityisfull Displayedwhenadefocuseventoccurs Displayedwhenafogdetectioneventoccurs DisplayediftheWisenetcamera scertificateisvalid The Live4NVR profileisaddedautomatic...

Page 18: ...camera S and V represent Wisenet protocol while O represents ONVIF When connected by RTSP protocol only RTSP is displayed without the product name ARBisonlyvisiblewhenanARBsituationoccurs Check the C...

Page 19: ...recordingprofileresumes thecameravideocanrecordbyusingthesetrecordingprofile IfRecorderexceedstherecordinglimit onlythekeyframewillberecorded Inthatcase arestrictedrecordingpopupandaniconwillappear Th...

Page 20: ...to Single Mode When in split mode select and double click a desired channel to switch to its Single mode Example If double clicking CH 3 CH1 CH7 CH8 CH4 CH3 CH2 CH5 CH1 CH6 CH12 CH1 CH13 CH19 CH4 CH7...

Page 21: ...sibility and monitor them in a single layout Example Layout Lobby Lobby camera 1 Lobby camera 2 Front entrance camera 2 Layout VIP Directors meeting room 1 Directors meeting room 2 Directors lounge 1...

Page 22: ...aultlayout Change of Layout Channel and Name 1 Click after selecting a layout 2 Add or delete channels or rename layouts 3 Click to save the changed settings Dynamic Layout You can set the size and po...

Page 23: ...eo will be reduced step by step The video can be enlarged if there is an expandable blank area around the video Horizontal zoom Vertical zoom Diagonal zoom MovingVideos To move the video click the vid...

Page 24: ...ngeventrules AIeventsearchmayhavedifferentsettingsandoperationspecificationsdependingontherecorder orcamera Check Event List Click Event on the left side of the live screen to display the real time ev...

Page 25: ...nt list and click to play the recorded video at the time the event occurred Instantviewercanplayaneventvideofor1minute ForAIevents thebestshotanddetailsoftheeventthatoccurredaredisplayed AIeventrecogn...

Page 26: ...e live screen 1 Select a channel to capture video and click 2 Select the output information to be displayed on the captured screen 3 Set the device where the screenshot file will be saved and the file...

Page 27: ...gital zoom icon you can use to zoom in or zoom out the video Returns to the 1x zoom screen Adjusting the Camera Direction When you rolls over the mouse to the 8 way key appears and when the mouse leav...

Page 28: ...esoundsettingsasappropriate Thesoundiconcanbedisplayedifthesoundsignalfailstooutputfromnoise Onlythechannelwhere Audio issetto On in Setup Camera ChannelSetup displaystheaudioicon inLivemodethat youca...

Page 29: ...youtischanged sosetitagain Dewarpingwillbeappliedonlytotheselectedchannel Indewarpingmode theframerateofthevideoislimiteddependingontheresolution 3 30fps Dewarping mode is closed You can select from S...

Page 30: ...mode Click PTZ control on the bottom left of the live screen to display the PTZ camera control menu as shown below Item Description Zoomout Zoomin ActivatetheZoomoperationofthePTZcamera Near Far Youc...

Page 31: ...e arrow keys to adjust the camera to the point 3 Click 4 If you click the Preset setup window will appear 5 Click to select the Preset Order to set 6 Enter the Preset name 7 Click Save The preset sett...

Page 32: ...ou can export in your own file format that can be played directly on your PC You can play with the viewer included in the export folder IfyouselectSECformat youcanchoosewhethertoinclude PWSetup and In...

Page 33: ...ve Time Search You can search the recorded data by the desired date and time conditions Thetimedisplayedwillbebasedonthetimezoneanddaylightsavingtime DST appliedtimezone soitmaybedisplayeddifferentlyd...

Page 34: ...deo Playback Plays the recorded video with an instant viewer Bookmark Specifies a bookmark to the recorded video 7 If you double click an item to play in the search list the recorded video will be pla...

Page 35: ...the recorded video will be played ARB Search You can search auto recovery backup data stored on ARB storage devices 1 Select ARB search in the Search menu FormoreinformationaboutARBsearch refertothe...

Page 36: ...u 2 Set the smart search area in the video window Virtual line Detects the passing of an object based on the virtual line and direction set on the image Click and drag the start and end points of the...

Page 37: ...d data you can search for a person by any condition you want such as gender top bottom color 1 Select Person search in the AI search menu 2 Select a channel to search Ifyouselectachanneltosearch youca...

Page 38: ...to the recorded video 7 If you double click an item to play in the search list the recorded video will be played Vehicle Search You can search the vehicle by setting the vehicle type and color conditi...

Page 39: ...ber recognized in the recorded data LPRsearchisonlyavailableonrecordermodelsthatsupportAIrecognition 1 Select LPR search in the AI search menu 2 Select a channel to search Ifyouselectachanneltosearch...

Page 40: ...twillappearwhenavideoisoverlappedinonechannelduetotimeortimezonechangeattheselectedtime Exportsection Turnstheexportsectionsettingonoroff Youcanselectastarttimeandendtimeforexporting Export Youcanexpo...

Page 41: ...el You can display the time line of multiple channels You can click to display 1 to 4 channels in the time line The time line will be displayed as many channels as selected Click to move to the previo...

Page 42: ...select a storage file type SEC You can export in your own file format that can be played directly on your PC You can play with the viewer included in the export folder Click Setup tosetapasswordforthe...

Page 43: ...eo is turned off a blank screen is displayed Covert1 Shows information other than the video of the selected channel For privacy protection it does not display the video while the recording continues C...

Page 44: ...Wisenet camera is registered viaWisenet protocol while a third party camera is registered via ONVIF protocol A device running a DHCP server should never be connected to a PoE port or a camera setup p...

Page 45: ...iled due to unknown error This message appears if the camera has failed to be registered due to unknown connection status Due to the camera account locking access has failed When you enter a wrong ID...

Page 46: ...if USB is disconnected from the recorder during an upgrade via USB Video data of the channel connected to the camera to upgrade may not be recorded Do not format the HDD until the upgrade is complete...

Page 47: ...video You can set Focus Zoom Simple focus and Initialize focus Video rotation You can set flip mirror modes and hallway view Privacy area You can set an area to be hidden in the camera image range to...

Page 48: ...s performed with the profile set for recording Profile You can set the camera profile Codec Show the codec of the selected profile Resolution Show the resolution of the selected profile Frame rate Sho...

Page 49: ...than codec resolution and frame rates can be changed in the setup menu of the camera web viewer For camera web viewer refer to the SetupViewer Setting the Camera Camera Setup page in theTable of Conte...

Page 50: ...GOV length value to be applied when there is no motion in the video Minimum GOV value can be set on the camera web page Range The range of the input value of Length is displayed Any profile not suppo...

Page 51: ...e camera from the Channel setup Auto detect screen A camera password registered with ONVIF and RTSP cannot be changed Settingthe Recording You can setup scheduled recording event recording and other r...

Page 52: ...in yellow indicates that the recorded data is not being transferred from the camera and that the recording is being performed temporarily using another profile on the camera Check the channel informat...

Page 53: ...not to detect events e g object detection AI recognition motion detection intelligent video analytics tampering sent by the camera for each channel and applies detailed settings Setup Event Event set...

Page 54: ...ch area Set a lower sensitivity for an environment where the background and an object are clearly distinguishable and a higher sensitivity for an environment where the background and an object are not...

Page 55: ...area item set the area on the preview screen Area initialization You can clear all the set areas Sensitivity You can set the motion detection sensitivity for the virtual line and the virtual area Dete...

Page 56: ...Item Description Motiondetection SDCard IVA Dynamicevent Example DigitalAutoTracking Queue ShockDetection MaskDetection Facedetection Tamperingdetection ObjectDetection Autotracking Changepassword De...

Page 57: ...schedule to run the event action Event action Click Add action to set the event action Record Go to preset Set the PTZ preset to be displayed when an event occurs Click to set camera presets for each...

Page 58: ...ting the device You can check storage devices and their capacity usage as well as status The connectable storage devices are HDD and USB Setup Device Storage device Management Device Displays the stor...

Page 59: ...mber for the HDDs installed inside RefertothiswhenservicingorinstallinganadditionalHDD Do not add or remove an HDD while Recorder is running Storage Status Displays the working status of a storage dev...

Page 60: ...ch 3 In the iSCSI name list click on a device to add 4 After entering ID password click on the Apply button iSCSI device requires an independent port Use a general port instead of a camera port When u...

Page 61: ...the OK button Enable You can select whether or not to use the RAID mode Shows the RAID types supported by each product Product RAIDtype 32 channelmodel 64 channelmodel Level5 level6 3 It will show th...

Page 62: ...anavailableHDD External Select an external storage device on which recordings will be stored Capacity Displays the currently used capacity and entire capacity of an HDD that is selected in the group R...

Page 63: ...of the Secondary monitor up to 36 split mode depending on the recorder model The dynamic layout function can only be set on the primary monitor Monitor You can set the information displayed on the mon...

Page 64: ...POS device setting to send text information and text event information Device Settings You can make detailed settings for the POS device connected to the recorder Setup Device Text Device Device Displ...

Page 65: ...ode Enter a hexadecimal text string to search for Your input should not be in hexadecimal e g 1b40 1b69 Regular expression Enter a regular expression to search for text strings that follow specific ru...

Page 66: ...set one of them as the default gateway The DNS value of DHCP can be directly entered only if you have selected Manual Connecting and Setting the Network Networking may differ from the connection metho...

Page 67: ...itial value is set to 80 HTTPS port Enter the port value for the HTTPS web viewer The initial value is set to 443 HTTPSisanenhancedversionoftheHTTPwebcommunicationprotocol Ifsecurityisimportantwhenacc...

Page 68: ...ered IP address will be limited Allow registered IP Only registered IP addresses can be accessed Enable Select whether to enable registered IP filtering IP address Displays the registered IP address D...

Page 69: ...bliccertificate mode youcannotinstallordeleteapubliccertificate Changeto HTTP Doesnotuseasecureconnection or HTTPS Secureconnectionmodeusingauniquecertificate modebeforeproceeding Installthecertificat...

Page 70: ...esofeventsoccurs itwillbesentatthesettime notoneachevent Theoverlappedeventsthatoccurredduringthesetdeliveryintervalare sentastextinanhtmlformatfile FTP test Conducts the transfer test with the entere...

Page 71: ...o add a recipient Select a group and enter names and email addresses If a group is created you can add a recipient SNMP The SNMP protocol allows system or network administrators to remotely monitor an...

Page 72: ...ave been prepared can record instead You can connect 32 Active recorders to one Standby recorder The recorder you want to configure for failover needs to be connected to both the camera and viewer por...

Page 73: ...on the right side of the recorder The standby recorder can only enable some functions in the System Device and Network menus You can t use the Record and Event menus In the standby recorder the previo...

Page 74: ...formation or log information Date Time Language You can check and setup the current Date Time and time related properties as well as the language used for the interface on the screen Setup System Date...

Page 75: ...deleting users and granting different authorities for each user Setting the Administrator You can set and change Administrator s ID and password The administrator can use and set all menu items and fu...

Page 76: ...Menu You can select and set the setting menu that can be accessed A group user can only access the menu selected If you select the menu the menu permission setting screen will be displayed Record Stop...

Page 77: ...be automatically logged out if there is no operation on Recorder for over set period of time ID manual entry In the login window select whether to enter ID If the user has restricted access If a gener...

Page 78: ...your product To differentiate multiple recorders in VMS Device Manager etc it is recommended to enter a different device name for each device The system information displayed may differ depending on t...

Page 79: ...esetautomatically Ifthecamera sIDandpasswordhavealreadybeenset theinformationthatmatchestheIDandpasswordsetinthe Setup Camera Camera password menuwillberegistered upto3sets Youmaychangethepasswordsofr...

Page 80: ...rmat by selecting the type Select the desired type and click Apply First page Last page Move to the first last page when there are many search results Export Save all the logged information recorded i...

Page 81: ...el HD Graphics 630 Performance restrictions The performance of users CPU GPU may impact the video playback performance of the web viewer The video quality may decrease depending on the settings such a...

Page 82: ...wizardwillnotappearonyourwebviewer 1 In the Language screen select the language and press the Next button 2 Set the camera password in factory reset on the Camera ID PW screen If ID PW is already set...

Page 83: ...ng time on the Time zone screen and then click Next 5 To modify the date and time on the Date Time screen select the Modify check box Set the date and time 6 Click the Next button to complete the inst...

Page 84: ...icationconnectionusingWISENETdevicecertificates MutualauthenticationconnectionwithoutWISENETdevicecertificate Connectionwithoutmutualauthentication Noviewerconnected Displayedwhenthereisnoviewerconnec...

Page 85: ...Displayedwhenaproblemoccurswiththepanorrecordingstatus Displayedwhenanerroroccursinthepowersupply Displayedwhentheamountofinputdatabychannelexceedsthesetamountofdatalimit Displayedwhentheharddiskisful...

Page 86: ...ck the button followed by the Record tab You can check the profile record type frame rate Input Record and bit rate Limit Input Record for each channel Use Current Max tocheckthecurrentrecordingstatus...

Page 87: ...lit screen is applied to the video window Changing Overall Channel Aspect Ratio Video screen ratio for all channels can be changed in live split screen mode Click at the bottom of the screen It change...

Page 88: ...nes how to select a series of channels based on their purpose accessibility and monitor them in a single layout Live List Check Layout List Create a new layout Change the channel or name of the layout...

Page 89: ...Ieventsearchmayhavedifferentsettingsandoperationspecificationsdependingontherecorder orcamera Liveeventmonitoringcanreceivedataononlyonechannelanddatacanbereceivedonlyfromthecameracurrentlybeingmonito...

Page 90: ...anddetailsoftheeventthatoccurredaredisplayed AIeventrecognitionmayhavedifferentsettingsandoperationspecificationsdependingontherecordermodelorcamera ToseeAIevents setanyofthefollowingoptionsasnecessar...

Page 91: ...TZfunction itchangestothe PTZcontrolmode Audio Turnstheaudioonoroffwhentheaudioisconnected Imagerotation Rotatesthevideotodisplay Channelaspectratio Showsthevideoinactualproportions CameraVideo Contro...

Page 92: ...90 90 REC 90 REC 90 The PTZ mode is closed Captures video of the current state REC 90 90 REC 90 REC 90 Go to the instant viewer Click the Digital zoom icon and use the mouse wheel to zoom in or out o...

Page 93: ...audio output of other channels will be automatically turned off Ifyouhaveconfiguredtheaudiooutputsettingsproperlybuttheaudioorvoiceisnotoutput checkiftheconnectednetworkcamerasupports thesoundsignalan...

Page 94: ...displayedinthelist Delete Deletestheselectedpresetlist PresetList Showsalistofsavedpresets Using Digital PTZ D PTZ function 1 Register a camera that supports the D PTZ profile IncamerasthatsupporttheD...

Page 95: ...t refer to the camera s user manual Dependingonthecamera scapabilities onlysomefeaturesmaybeavailable ExportingVideo You can export the recorded video by manually inputting the desired channel date an...

Page 96: ...nextpage Or youcanclickthecurrentpagenumberandenterthe pageyouwanttomoveto Time Search You can search the recorded data by the desired date and time conditions Thetimedisplayedwillbebasedonthetimezone...

Page 97: ...onnected to the recorder 1 Select Text search in the Search menu 2 Select the date and time to search 3 Set the event keywords and search condition Event keyword You can search for text with preset ev...

Page 98: ...video with an instant viewer Bookmark Displays whether bookmarks are specified Bookmarkedimageswillbestoredwithoutbeingoverwrittenduringrepeatedrecording However whentheautomaticdeletionisset itwillb...

Page 99: ...Search In the recorded data you can search for a person by any condition you want such as gender top bottom color 1 Select Person search in the AI search menu 2 Select a channel to search 3 Select th...

Page 100: ...ark to the recorded video 7 Click in the search list to display the instant viewer 8 Click to go to the playback screen Vehicle Search You can search the vehicle by setting the vehicle type and color...

Page 101: ...recognized in the recorded data LPRsearchisonlyavailableonrecordermodelsthatsupportAIrecognition 1 Select LPR search in the AI search menu 2 Select a channel to search 3 Select the date and time to s...

Page 102: ...lts Export Search results such as people faces and vehicles can be exported to a file Example Person search results export 1 Click in the search results list 2 Select the desired list and click OK The...

Page 103: ...tom Youcanusethemousewheeloverthetimelinetozoominoroutonthetimescale Thetimelinemagnificationofthetimelinewillbedisplayedatthetoprightofthetimeline To see the time line before or after zooming in zoom...

Page 104: ...Nextevent Gotothenexteventvideo Speed Selectthevideoplaybackspeed Speed x1 8 x1 4 x1 2 x1 x2 x4 x8 x16 x32 x64 x128 x256 Fastbackward Itisusedforreverseplayback Speed x1 8 x1 4 x1 2 x1 x2 x4 x8 x16 x3...

Page 105: ...d to the Recorder and configure the necessary settings For details refer to the Setup Setting the Camera page in the Table of Contents Channel setup You can register a network camera for each channel...

Page 106: ...u 4 channels 10001 10004 8 channels 10001 10008 16 channels 10001 10016 32 channels 10001 10032 64 channels 10001 10064 Example Defaults of cam proxy ports for each product 4 channel model 10001 10004...

Page 107: ...amera password Settingthe Recording For details refer to the Setup Setting the Recording page in the Table of Contents Record Schedule If you set a recording schedule for a specific date and time the...

Page 108: ...AI engine You can set whether or not to use AI events object detection AI recognition and check the status of AI engine usage AIenginesettingsareonlyavailableonrecordermodelsthatsupportAIrecognition...

Page 109: ...mask detection event setup Settingsandoperatingspecificationsmaydifferdependingontherecordermodelandcamera Motion detection You can change the settings for motion detection events Detailedvideoanalys...

Page 110: ...nt Rule Setup You can set the event trigger and action rule to output an alarm when an event occurs Setup Event Event rule setup Alarm Input You can set the operation of the alarm sensor Setup Event A...

Page 111: ...ngs related to the data storage device Setup Device Storage device Management You can check a storage device amount of use type of use and status of storage device ARB Video that was not recorded due...

Page 112: ...HDDs to each group you can distribute the amount of recording for optimal saving S M A R T You can check the connection status and details of the hard disk mounted in the recorder Monitor You can set...

Page 113: ...amount conditions and keywords to display events of a POS device Settingthe Network For details refer to the Setup Setting the Network page in the Table of Contents IP Port A remote user can access th...

Page 114: ...ct a security connection system or install public certificates Setup Network HTTPS WhileusingHTTPS ifyouwanttoswitchtoHTTP thenabnormaloperationcantakeplaceasthebrowsercontainsthesettingvalues Youneed...

Page 115: ...SMTP server that sends a mail if an event occurs and set the recipient group and users Setup Network E mail SMTP You can set the server that sends mails and specify if you use the authentication proc...

Page 116: ...IP address and check the details by setting up a DHCP server Setup Network DHCP server Network You can set the internal DHCP server and assign an IP address to the network camera Status You can check...

Page 117: ...g the summer Daylight Saving Time DST advances clocks one hour forwards from the standard local time zone Language Select a preferred language for the Recorder Holiday A user can select specific dates...

Page 118: ...You can search for a file from the recorder connected to the PC to perform an upgrade Settings Using a storage device you can apply the current configuration of Recorder to another Recorder Press the...

Page 119: ...he event log lists recorded events such as sensor events camera events or image losses Export log You can search the user who performed the export and the execution time and details time channel devic...

Page 120: ...e BackupViewer XRN 1620B2_CAM 01 H264 1920x1080 NONE 2020 05 14 20 54 13 Name Description Splitscreen Selectsscreenratiotodisplay Thescreenischangedtoasplitscreen Fisheyeviewmode IIf ispushed itisposs...

Page 121: ...pplaybackscreen Informationsuchasbackupdate dayoftheweek time modelname andchannelnumber willbedisplayedonthescreen Maintainaspect ratio Fullscreen Maintainstheaspectratiooftheplaybackscreen Playsthev...

Page 122: ...nPTZmode TheWebViewerwon tbeabletostopthePTZonitsown ThisisusedtochangetoPTZmodefromscreenmode 10 ItallowstoexitPTZmodeinPTZmode TheWebViewerwon tbeabletostopthePTZonitsown Goesbacktothepreviousscreen...

Page 123: ...NoresponsecontrollingPTZintheliveviewer ChecktheregisteredCameraifitsupportPTZfunction Problem Action ThecameraisnotconnectedorthePCfailstoconnecttothe product Checkifthenetworkcableisconnectedproper...

Page 124: ...aluesthanthatofcamera sfeed Intherecordingsettingscreen thepermittedlevelforaspecific channelisdisplayedinorange Iftheinputdataisgreaterthanthepermittedlevelforeachchannel itisdisplayedinorange Setthe...

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