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Introduction

About this Manual

Read before Operating .................................................................................................................................................. 70

Control and Buttons

Main Unit ....................................................................................................................................................................... 71

Remote Control ............................................................................................................................................................. 73

How to Use

General Use

Screen list ...................................................................................................................................................................... 75

Basic Flow ..................................................................................................................................................................... 78

Washing with a Shower ................................................................................................................................................. 80

Drying with Warm Air ..................................................................................................................................................... 82

Smartphone Operation (iOS) ......................................................................................................................................... 83

Settings

Auto Seat/Lid Open and Close Function ....................................................................................................................... 85

Auto Flush Function (OPTION) ..................................................................................................................................... 86

Odor Absorption Function .............................................................................................................................................. 87

Night Light Function ...................................................................................................................................................... 88

Button Operation Sound ................................................................................................................................................ 89

LED Setting of the Stop Button ..................................................................................................................................... 90

Changing the Language ................................................................................................................................................ 91

Restoring the Default Settings ....................................................................................................................................... 92

Troubleshooting

All Functions

No Functions Operate ................................................................................................................................................... 93

The Remote Control does not Operate ......................................................................................................................... 94

Washing

Water does not Spray .................................................................................................................................................... 95

It Takes Time until Water Sprays ................................................................................................................................... 96

Water is not Warm ......................................................................................................................................................... 97

The Water Pressure is too Low ..................................................................................................................................... 98

The Nozzle Shutter is Unstable ..................................................................................................................................... 99

The Direction of the Shower is Wrong ......................................................................................................................... 100

A Mechanical Sound is Emitted from the Seat ............................................................................................................ 101

Odor Absorption

The Odor Absorption Fan Runs Continuously ............................................................................................................. 102

The Odor Absorption Fan does not Operate ............................................................................................................... 103

The Odor Absorption Effects are Weaker .................................................................................................................... 104

Auto Flush

The Toilet does not Flush Automatically ...................................................................................................................... 105

Water Flow is Weak or the Toilet is not Flushed Completely ....................................................................................... 106

Toilet Bowl is Clogged ................................................................................................................................................. 107

Dryer

The Dryer does not Work ............................................................................................................................................ 108

The Air is not Warm ..................................................................................................................................................... 109

Warm Air Stops Suddenly .............................................................................................................................................110

Auto Seat/Lid Open and Close Function

The Seat Lid Closes too Quickly ..................................................................................................................................111

The Seat and Lid do not Open or Close Automatically .................................................................................................112

The Seat Lid Moves even though no one is Near the Toilet .........................................................................................113

The Seat Lid Remains Open ........................................................................................................................................114

Smartphone App

Cannot Pair the Smartphone with the Toilet .................................................................................................................115

Cannot Connect the Smartphone to the Toilet .............................................................................................................116

Cannot Connect to the Toilet, or Operate the Toilet Using the Application ...................................................................117

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Summary of Contents for Sensia ARENA

Page 1: ...zzle Shutter is Unstable 99 The Direction of the Shower is Wrong 100 A Mechanical Sound is Emitted from the Seat 101 Odor Absorption The Odor Absorption Fan Runs Continuously 102 The Odor Absorption F...

Page 2: ...t 119 Cleaning Before Cleaning Guideline 120 Cleaning Toilet Seat Lid Covers and Remote Control Plastic Parts 121 Removing the Lid for Cleaning 122 Toilet Bowl Ceramic Parts 123 Nozzle Shutter Air Fil...

Page 3: ...amages Please observe In regions where the carbonate hardness exceeds 14 dH KH a water filtration system with water softener must be used You can inquire about your carbonate hardness with your local...

Page 4: ...et seat lid Caution label Do not remove this label Upper body sensor Lower body sensor Toilet seat Nozzle for rear washing Nozzle for front washing Toilet bowl Top Introduction Control and Buttons Mai...

Page 5: ...9 10 Function buttons Front Washing for women Rear Washing Spray Strength Adjust Spray Strength Adjust Power button NOTE To flush the toilet manually push the flush button on the wall 72...

Page 6: ...er off screen will be displayed when power is turned off by pressing the power home button When there is no operation for 30 seconds the screen returns to the home menu In this case start the operatio...

Page 7: ...back cover and replace the batteries with new ones two 1 5 V AA alkaline batteries 4 Attach the back cover and slide the remote control into its holder then secure it with the washer and screw NOTE D...

Page 8: ...Home menu During washing Rear washing Front washing Setting screen Top How to Use General Use Screen list Screen list 75...

Page 9: ...Language selection Error message 76...

Page 10: ...77...

Page 11: ...toilet seat and odor absorption starts 3 Press the rear washing button the rear washing gentle button or the front washing for women button to wash To stop washing press the stop button 4 Press the b...

Page 12: ...to flush function is only available for the GROHE tank equipped with auto flush function buttons of the remote control operate only when the GROHE tank equipped with auto flush function is installed 6...

Page 13: ...default 2 levels forward 2 levels backward during washing Additional operation Press the buttons below the indicators on the screen during washing WIDE Moves the nozzle back and forth to wash a wide r...

Page 14: ...en temperature of supplied water is extremely low during winter for example For less water splashing while using washing function sit further back on the toilet seat Shower stops when the toilet is fl...

Page 15: ...Medium Approx 40 C High Approx 55 C Low Room temp Stop Stops the dryer function NOTE If the DRYER indicator is not displayed on the screen press the power home button Dryer temperature will return to...

Page 16: ...o 4 within 1 minute Installing the application Search for Sensia Arena from App Store and install it Initial setup of the Sensia Arena app Before setup switch ON Bluetooth of the smartphone 1 Open the...

Page 17: ...lso when other person is using the toilet please do not operate it with your smartphone Terms for using this App 1 GROHE will not be liable for the accuracy usefulness wholeness applicability to certa...

Page 18: ...ect sunlight and heating equipment may cause the sensor to malfunction and the toilet seat lid to automatically open Open or close the toilet seat lid gently when opening or closing it manually Excess...

Page 19: ...5 seconds OFF Auto flush function is off NOTE In the event that water service to the toilet is interrupted fill a bucket with water and carefully pour the contents into the toilet bowl to manually flu...

Page 20: ...t You can set the odor absorption function that removes the odor from the toilet bowl 1 Press the set next button repeatedly until the SETTING2 screen appears 2 Press the button below ODOR ABSORPTION...

Page 21: ...pears 2 Press the button below NIGHT LIGHT repeatedly to select the setting AUTO Night light function is on and stop button flashes in orange Default ON Light is always on and stop button flashes in o...

Page 22: ...he set next button repeatedly until the SETTING2 screen appears 2 Press the button below KEYPAD SOUND repeatedly to select the setting ON Button operation sound is on Default OFF Button operation soun...

Page 23: ...nction 1 Press the set next button repeatedly until the SETTING3 screen appears 2 Press the button below STOP LED repeatedly to select the setting ON LED flushes Default OFF LED turns off Top How to U...

Page 24: ...n repeatedly until the SETTING3 screen appears 2 Press the button below INITIAL SETTING 3 Press the button below LANGUAGE repeatedly then select a desired language ENGLISH English Default DEUTSCH Germ...

Page 25: ...to the factory default settings 1 Press the set next button repeatedly until the SETTING3 screen appears 2 Press the button below INITIAL SETTING 3 Press the button below YES Top How to Use Settings R...

Page 26: ...is turned off Press the power button of the toilet to on A short circuit has occurred Turn off the power of the toilet and request repairs A voltage other than 220 240 V is applied Turn off the power...

Page 27: ...than the supplied one is used When remote control other than the supplied one is used this needs to be registered to the toilet For the registration procedures see the The remote control is not regist...

Page 28: ...th adjust button The lower body sensor does not detect a user Sit on the toilet seat Or change your sitting posture For example sit further back on the seat Clothes of a user are difficult to detect A...

Page 29: ...is not a problem When water temperature is extremely low in winter for example it may take longer than usual until water is sprayed due to preparation for spraying warm water Top Troubleshooting Washi...

Page 30: ...e temperature to the appropriate level The temperature of supplied water is extremely low The water temperature of shower may become lower than expected when temperature of supplied water is extremely...

Page 31: ...The water pressure setting is set to its lowest level Press of the spray strength adjust button Top Troubleshooting Washing The Water Pressure is too Low The Water Pressure is too Low 98...

Page 32: ...ush or other tools touched the shutter during cleaning and the shutter has fallen off Attach the nozzle shutter correctly Top Troubleshooting Washing The Nozzle Shutter is Unstable The Nozzle Shutter...

Page 33: ...The alignment of the nozzle tip is not on right position Align the nozzle tip correctly Top Troubleshooting Washing The Direction of the Shower is Wrong The Direction of the Shower is Wrong 100...

Page 34: ...t is the sound the motor generates when the toilet is operating normally There is no problem as long as the water pressure and or nozzle position can be adjusted correctly Top Troubleshooting Washing...

Page 35: ...The lower body sensor is dirty or wet Wipe the sensor with a damp soft cloth Top Troubleshooting Odor Absorption The Odor Absorption Fan Runs Continuously The Odor Absorption Fan Runs Continuously 102...

Page 36: ...tting on the toilet seat for more than 2 hours Sensor might be misdetecting Wipe the sensor with a damp soft cloth Odor absorption fan automatically stops after 2 hours of continuous operation Top Tro...

Page 37: ...lter may result in insufficient odor absorption effects Clean the air filter if odors are noticeable Top Troubleshooting Odor Absorption The Odor Absorption Effects are Weaker The Odor Absorption Effe...

Page 38: ...ank other than the GROHE tank equipped with auto flush function is installed This function is only available for the GROHE tank equipped with auto flush function Top Troubleshooting Auto Flush The Toi...

Page 39: ...tton is used In this case press the flush full button Please be noted that the amount of toilet paper that could be flushed in a single full flush is approximately 5 m Top Troubleshooting Auto Flush W...

Page 40: ...Set the AUTO FLUSH to OFF then unclog the toilet Toilet may flush automatically during unclogging and the water inside the toilet bowl may overflow Top Troubleshooting Auto Flush Toilet Bowl is Clogg...

Page 41: ...he toilet seat Or change your sitting posture For example sit further back on the seat Clothes of a user are difficult to detect Allow the sensor to detect the skin of a user Top Troubleshooting Dryer...

Page 42: ...The DRYER TEMP is set too low Press the button below DRYER TEMP indicator to adjust the temperature Top Troubleshooting Dryer The Air is not Warm The Air is not Warm 109...

Page 43: ...The drying function has been used for 4 minutes Press the button below DRYER indicator again Top Troubleshooting Dryer Warm Air Stops Suddenly Warm Air Stops Suddenly 110...

Page 44: ...close button If the seat does not open or close by pressing the open close button turn off the power of the toilet and request repairs Top Troubleshooting Auto Seat Lid Open and Close Function The Sea...

Page 45: ...ly Assemble the toilet seat lid correctly The upper body sensor is blocked or dirty Clean the sensor or remove any items that may be blocking the sensor Top Troubleshooting Auto Seat Lid Open and Clos...

Page 46: ...ight The upper body sensor is blocked or dirty Clean the sensor or remove any items that may be blocking the sensor Top Troubleshooting Auto Seat Lid Open and Close Function The Seat Lid Moves Even Th...

Page 47: ...dy sensor is blocked or dirty Clean the sensor or remove any items that may be blocking the sensor Top Troubleshooting Auto Seat Lid Open and Close Function The Seat Lid Remains Open The Seat Lid Rema...

Page 48: ...e Press the stop button to terminate the current Bluetooth connection Then restart the application and perform pairing again Top Troubleshooting Smartphone App Cannot Pair the Smartphone with the Toil...

Page 49: ...tal items Other toilet is selected on the application Confirm the three beeping sounds when connecting the smartphone to the toilet Top Troubleshooting Smartphone App Cannot Connect the Smartphone to...

Page 50: ...ted with another smartphone Press the stop button to terminate the current Bluetooth connection Then restart the application and perform pairing again Toilet seat lid is closed Open the toilet seat li...

Page 51: ...forming condensation Frequently wipe water drops Also ventilate the toilet room adequately Top Troubleshooting Miscellaneous Water Drops on the Underside of the Toilet Water Drops on the Underside of...

Page 52: ...r absorption The occupied seat mode may be interrupted and reset as the result of electromagnetic environment Top Troubleshooting Miscellaneous The Nozzle Shutter does not Close The Nozzle Shutter doe...

Page 53: ...th soft bristles For toilet bowl Rubber gloves Use to prevent rough skin forming on hands Fold up the edges of gloves to prevent water and cleanser entering Cleanser Neutral toilet cleanser Non abrasi...

Page 54: ...y that can attract dust particles which cause blackish contamination NOTE Do not use a dry cloth or toilet paper to wipe the surfaces as this could result in scratches Turn off the power of the toilet...

Page 55: ...he toilet seat unit Removing the Toilet Seat Lid 1 Turn off the power of the toilet by pressing the power button on toilet NOTE Do not use excessive force on the seat lid as this may damage it Do not...

Page 56: ...3 Slide the locks of each side of the seat lid upward 4 Close the seat lid 5 Lift up the seat lid with both hands Assembling the Toilet Seat Lid 123...

Page 57: ...the seat lid 3 Slide the locks downward Check that the locks are inserted securely A click sound is heard when locked Check that the locks are inserted securely 4 Turn on the power of the toilet by pr...

Page 58: ...Do not use chlorinated cleansers acidic cleansers or disinfectants as the gas vapor could damage this product or cause failures Do not use hot water as this may damage the toilet Do not use an abrasi...

Page 59: ...cleaning See the illustration below 1 Follow the procedure of Cleaning the Nozzle Manually to open the nozzle shutter 2 Remove the nozzle shutter 3 Clean the nozzle shutter with a soft cloth 4 Attach...

Page 60: ...3 Wash the air filter with running water 4 Dry the air filter and push it into the slot 5 Follow the procedure of Cleaning the Nozzle Manually to close the nozzle shutter 127...

Page 61: ...e Nozzle Manually You can clean the nozzles manually such as by scrubbing those parts using a sponge to clean the stains etc Follow the procedures below to extend the nozzles for cleaning 1 Set the AU...

Page 62: ...he nozzles 6 Return the setting of the AUTO FLUSH and AUTO OPEN CLOSE NOTE Do not apply excessive force to the nozzles as this may cause failure Do not pull or push the nozzles The nozzle will not be...

Page 63: ...es Bluetooth compatible devices other than smartphones Near other devices that emit radio waves in the 2 4 GHz bandwidth Digital cordless telephones wireless audio devices game consoles PC peripheral...

Page 64: ...ratures cracking or water leakage occurs turn off the power of the toilet by pressing the power button on the toilet immediately and have the part repaired Never use any defective parts as this may re...

Page 65: ...ty period the cost of service is responsibility of the product owner Service charges include a technical service fee travel expenses and parts costs Details you will be asked 1 Your contact informatio...

Page 66: ...GROHE dealer GRHOE customer service Top Important Notice After sales Service Contact Contact 133 GCW 1371C 17020...

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