Godex RT200i User Manual Download

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RT200i/RT230i BARCODE PRINTER

USER MANUAL

User Manual

Version

Issue Date

P/N

: RT200i series

: Rev. 1.6

: 2013.07.04

: 920-014511-00

Summary of Contents for RT200i

Page 1: ...RT200i RT230i BARCODE PRINTER USER MANUAL User Manual Version Issue Date P N RT200i series Rev 1 6 2013 07 04 920 014511 00 ...

Page 2: ...Operation Panel 020 3 1 3 2 3 3 3 4 3 5 3 6 Operation Panel LCD Interface Introduction LCD Interface Function Label Calibration and Self Test Error Alerts USB Host 020 021 026 030 032 034 4 NetSetting for Ethernet 036 4 1 4 2 Installing the NetSetting Software The Interface of NetSetting 036 037 5 Accessories 044 5 1 5 2 5 3 Preparation Steps Installing the Label Dispenser Installing the Cutter 04...

Page 3: ...een tested and passed with the requirements relating to electromagnetic compatibility based on the standards EN 55022 2010 Class A EN 61000 3 2 2006 A2 2009 EN 61000 3 3 2008 and EN55024 1998 A1 2001 A2 2003 IEC 61000 4 2 2008 series The equipment also tested and passed in accordance with the European Standard EN55022 for the both Radiated and Conducted emissions limits RT200i SERIES TO WHICH THIS...

Page 4: ...not to get liquid on the equipment to avoid electrical shock 6 For safety and warranty reasons ONLY qualified service personnel should open the equipment 7 Do not repair or adjust energized equipment under any circumstances Danger of explosion if battery is incorrectly replaced Replace only with the equivalent type recommended by the manufacturer Dispose of used batteries according to the manufact...

Page 5: ...f the following items are included with your printer USB Cable CD Including GoLabel software and RT200i RT230i user manual Power Adapter Power Cord AC Adapter RT200i RT230i Quick Guide Label Stock Ribbon Module Empty Ribbon Core Ribbon RT200 RT200i Series Package content may vary per region ...

Page 6: ... Rear View COVER RELEASE CATCHES Pull catches for opening the printer cover OPERATION PANEL FRONT COVER FEED BUTTON POWER BUTTON LCD SCREEN DIRECTION KEY ETHERNET PORT SERIAL PORT POWER JACK USB PORT CALIBRATION BUTTON USB HOST FAN FOLD LABEL INSERT Feed slot for continuous labels ...

Page 7: ...3 Bottom View 1 Barcode Printer COVER OF THE MODULE CONNECTION JACKS Cut outs are not intended for wall mount use ...

Page 8: ...ODULE LABEL SENSOR GUIDE TRACK PAPER PRESS BAR LABEL SUPPLY HUB LABEL GUIDES PLATEN MODULE PLATEN PLATEN LOCKERS RELEASE CATCH Release catch for opening the label supply hub The Printing Mechanism RIBBON SUPPLY WHEEL PRINT HEAD RIBBON REWIND MECHANISM RIBBON SUPPLY MECHANISM HOLDER OF RIBBON SUPPLY CORE RIBBON REWIND WHEEL HOLDER OF RIBBON REWIND CORE ...

Page 9: ...the printer cover by pulling the release catches on both sides of the printer and lift the cover Pull the catches toward the direction COVER RELEASE CATCHES Pull the catches for opening the printer cover Pull the catches toward the direction Lift the printer cover backward The printing mechanism is lifted up with the printer cover ...

Page 10: ...core with the adhesive strip at the end of the ribbon 2 Wind the ribbon around the empty ribbon core for 2 to 3 circles 3 A ribbon module is assembled as below EMPTY RIBBON CORE A NEW RIBBON Stick on empty ribbon core Notch on left side Wind the ribbon around the core A NEW RIBBON MODULE RIBBON SUPPLY RIBBON REWIND ...

Page 11: ...er For Ribbon Supply Module 1 Place the right hand side of ribbon first Right side Push the ribbon to tighten the spring of the holder Align the ribbon core to the holder SPRING OF HOLDER Left side Align the notch of the ribbon core to the spoke NOTCH OF RIBBON CORE SPOKE RIBBON SUPPLY MODULE ...

Page 12: ...e ribbon supply module loading is completed Load the Ribbon on the Printer For Ribbon Rewind Module 1 Pass the ribbon to round the print head RIBBON REWIND MODULE Move the empty ribbon core upward to ribbon rewind mechanism ...

Page 13: ... side of the empty ribbon core Turn the ribbon wheel to align the notch of empty ribbon core to the spoke Left side SPOKE NOTCH OF RIBBON CORE Align the notch of empty ribbon core to the spoke Rotate backward 4 Turn the ribbon rewind wheel to tighten the ribbon until it has no wrinkles The ribbon loading is completed once the ribbon supply module and ribbon rewind module are assembled correctly RI...

Page 14: ...le A New Label Supply Module Loading 1 Unlock the release catch to lift the label supply hub LABEL STOCK LABEL SUPPLY HUB 2 1 Push rightward Lift the label supply hub upward 2 Place the label stock on the label supply hub Place on the label supply hub ...

Page 15: ...rd to fix the module 4 A new label supply module is completed Loading the Label Roll Module on the Printer 1 Feed the Label through the label guides and adjust the label guides to the label width The label guides will help to prevent the label swaying Through the label guides Adjust the label guides ...

Page 16: ... Push the release catch 2 Unlock the release catch to close the printer cover 3 Press the FEED key and make sure the label is fed smoothly The label loading is completed now Please keeps the rack gear clean to ensure the smoothness of label holder ...

Page 17: ...t the printer is switched off 2 Connect the power cord to the AC adapter AC ADAPTER POWER CORD Connect the jack of the power adapter to the printer and connect the plug of the power adapter to the socket of the wall RT200i RT230i BARCODE PRINTER POWER ADAPTER THE WALL SOCKET SLOT JACK PLUG ...

Page 18: ... serial cable to the printer and host computer 4 Pressing the POWER button The LCD screen should now lights up Pressing the POWER button OPERATION PANEL POWER BUTTON LCD SCREEN RT200i RT230i BARCODE PRINTER USB CABLE PC USB PORT PLUG PLUG ...

Page 19: ...tandard Installation 2 The wizard will then ask you to make sure your USB and power cables are connected and that the power is turned on Make sure that is done and then click Next 3 The next screen you will see is Install the GoLabel Software and Windows driver Click Next to continue If the Super Wizard program did not run automatically you can either turn on the Auto run setting for your CD DVD d...

Page 20: ...est label or register your printer during the Standard Installation procedure 5 Once the installation is complete you can start to make and print labels with GoLabel or throug the printer driver If you need more resources tools or reference documents you can also find them on Super Wizard CD Just click Other Choices on Welcome Screen to access the files ...

Page 21: ...lder on the CD Select the icon for the driver file and click it to start the installation 2 Follow the instructions on the screen The Driver Wizard guides you through the installation procedure Select Install printer drivers 3 Specify your printer model Godex RT200i Installing Printer Driver Directly From CD Folder ...

Page 22: ...plete a summary of the printer settings is displayed Check whether the printer settings are correct and click Finish to start copying the driver files Wait until copying is complete then finish the installation 5 Enter a printer name and assign the appropriate rights Godex RT200i Godex RT200i Godex RT200i Godex RT200i ...

Page 23: ...19 2 Printer Setup 7 Once the driver installation is complete the new printer should appear in the Printers and Faxes folder Godex RT200i Godex RT200i ...

Page 24: ...e label If the label does not stop at the correct position you need to run the auto detection function on the label stock please see Section 3 4 Label Calibration and Self Test Operation Panel Introduction POWER Button Press the POWER button to turn on the printer and the START UP SCREEN appears The printer is on ready to print status the LCD screen should display the message READY on the screen W...

Page 25: ...he START UP SCREEN appears If the printer is on ready to print status the LCD screen should display the message Ready on the screen Please keep pressing button and wait for the timer to be filled then the LCD interface will enter into the MAIN PAGE for SETTING MODE You can make various setting functions in SETTING MODE Power on Enter Main page ...

Page 26: ...d select the functions Select a designated function and press FEED button you will enter the SETTING PAGES for the function or Select Enter On SETTING PAGES press or button to select the setting items Select a designated function and press FEED button you will enter the SETTING VALUE PAGES for the function or Select Enter ...

Page 27: ...e setting value you just selected and the red tick will appear to mark the value On SETTING VALUE PAGES press or button to change the setting values or Select Apply The blue arrow indicates the value you are selected The red tick indicates that the selected value is applied now ...

Page 28: ...n Exit from Current Page to Ready Status The icon on top left corner displays the capture of upper level screen and also guides you back to upper level with left or up arrow NAVIGATION ICON On SETTING VALUE PAGES press button will go back to the upper level screen Back to the Setting page Back to the Main page ...

Page 29: ...g and Control for Operation Panel On MAIN PAGE select the EXIT icon and press the FEED button to exit from SETTING MODE and the printer goes back to READY status or EXIT from Setting Mode Back to the Ready status ...

Page 30: ...and select the functions Select a designated function and press FEED button you will enter the SETTING PAGES for the function Device or Select Device Enter LAN Setting On LAN Setting PAGE press or button to select the setting items Select DHCP and press FEED button you will be able to setup DHCP function or Select a designated funcition ...

Page 31: ...ress or button to change the setting values Press FEED button twice to save the setting Select to enable DHCP Press FEED once to exit Press FEED again to save and return to previous SETTING PAGE 3 Setting and Control for Operation Panel ...

Page 32: ...tions Seclect a designated function and press FEED button you will enter the SETTING PAGE for the function Device or Select Device Enter LCD Password The default of LCD Setting is Disable Press or button to change the setting values Select button to Enable Password function 3 Setting and Control for Operation Panel ...

Page 33: ...on again to setup the password Press FEED button onece to exit Press FEED button twice to svae the setting 3 Setting and Control for Operation Panel Press FEED button again to save and reture to previous SETTING PAGE ...

Page 34: ... Exit Setting items for printer ex Printing speed darkness Also includes a Printing Wizard for your ease of printing Setting items for printing label ex Rotation Printing position offset Option modules and connection port settings Self Diagnose functions for printer ex TPH testing self test page printing Exit from Setting Mode ...

Page 35: ...etting Darkness 0 19 Speed 2 5 or 7 Sensor Media Detection Auto Select See Through Reflective Media Type Label with Gaps Label with Marks Continuous Printing Mode Direct Thermal Thermat Transfer Tear off Position 0 40 Top of Form Apply Cancel Codepage 850 852 437 860 863 865 857 861 862 855 866 737 851 869 Win 1252 Win 1250 Win 1251 Win 1253 Win 1254 Win 1255 Win 1257 Rotation 0 90 180 270 Horizen...

Page 36: ...bits 1 bits 2 bits RTC Setting Clock Display Apply Cancel RTC Setting YYYY MM DD HH MM SS Calibration Apply Cancel Self test Apply Cancel TPH Testing Apply Cancel Reset to Default Apply Cancel Clear Memory Label Format Apply Cancel Graphic Apply Cancel Bitmap Fonts Apply Cancel True Type Fonts Apply Cancel Asian Fonts Apply Cancel ALL Apply Cancel Exit LAN Setting Part NO DHCP Dynamic IP Default G...

Page 37: ...ING ICON ERROR DESCRIPTION ERROR ICON Icon Definition To upper level Appears on the NAVIGATION ICON of Setting Pages It guides you back to upper level by pressing LEFT key To upper level Appears on the NAVIGATION ICON of Setting Value Pages It guides you back to upper level by pressing UP key Lock On Setting Value pages press RIGTH key to lock the value for preventing unexpected change Unlock For ...

Page 38: ...ted below Model Version USB ID setting Serial port setting MAC address of Ethernet port IP protocol setting IP address of Ethernet port Gateway setting Netmask setting Number of DRAM installed Image buffer size Number of forms Number of graphics Number of fonts Number of Asian fonts Number of Databases Number of Scalable fonts Free memory size Speed Density Ref Point Print direction Label width Fo...

Page 39: ...he cases when first time printer start up or change label or ribbon to another type such as change using gap label to continuous or black mark labels Press C button for 2 seconds it will make an auto sensing to calibrate the label and ribbon s parameters Press C button is equivalent to the auto sensing command S SENSOR that will cancel on printing job and make the Label Calibration immediately ...

Page 40: ...print head Once the print head has cooled down the printer switches to standby mode Media Error 2 x 3 beeps No ribbon is installed and the printer displays an error Make sure that the printer is set to direct thermal printing mode The ribbon is finished or the label supply hub is not moving Replace the ribbon roll Media Error 2 x 2 beeps No paper is detected Make sure that the label sensor is posi...

Page 41: ...System full Delete unnecessary data or install additional memory Unable to find file The printer prints the message File Name not found Use the X4 command to print all files Then check whether the files exist and whether the names are correct A file of the same name already exists The printer prints the message Duplicate Name Change the name of the file and try storing it again ...

Page 42: ... model printer Connect the USB Stick plugged in printer to PC via USB Device or Ethernet port and run GoLabel software to download Graphic Font Label Format DBF and Command files to the printer Detail download procedures please refer to GoLabel On line Help Usage of Firmware Update Remove USB memory stick from printer and plug in it to a PC s USB port delete Firmware bin file from LABELDIR FW of U...

Page 43: ... Feed key in the printer to entering to the dialog for Recall Label operation Only the sub dialog Recall Label is able operating by keyboard as follow definition 1 Press ESC key to exist from Standalone Mode or back to previous dialog 2 Press F1 it will let the printer from Ready mode entering into Standalone Mode 3 Press Enter Arrow and Alphabetic keys as the usual in PC that will perform the key...

Page 44: ...lease follow below steps 5 Click Next to start the installation 6 Once the installation is completed you will see the NetSetting icon on your desktop 1 Insert the product CD in the CD DVD drive of the host computer and open the Ethernet folder on the CD 2 Select the icon for the NetSetting installation file and click it to start the installation 3 Follow the instructions on the screen The Setup Wi...

Page 45: ...top of interface which can configure different types of network settings But for the data security reason you need correct password to enter the configuration pages Click the magnifier icon to search the Godex printers which are connected via Ethernet port in you network environment Once a connected Godex printer is detected it will be listed on the start page The default password is 1111 you can ...

Page 46: ...work administrator for related network setting information You can press Set button to apply the settings and ReGet button to refresh the setting values IP Setting The IP Setting tab can change the printer name Port number Gateway setting and the password for configuring the printer You can also set the printer s IP address ether by DHCP or by Static IP ...

Page 47: ...es Alert Path Setting NetSetting will send the alert messages to designated mail account when the error happened on printer The alert messages are sent by SMTP Simple Mail Transfer Protocol or SNMP Simple Network Management Protocol You can set or change the configurations of SMTP and SNMP on this Alert Path Setting tab ...

Page 48: ...the settings and ReGet button to refresh the setting values Alert Message Setting For the alert message notification function you can decide which error cases need to be sent out to the operator Moreover the alert messages can be set to be sent by SMTP SNMP or both ...

Page 49: ... Set button to apply the settings and ReGet button to refresh the setting values Printer Configuration Set or change the configurations of connected printer Most of key settings for the printer operation can be done by this setting page RT200i ...

Page 50: ...otely User Command The User Command tab provides a communication interface for operator to control the printer Input printer commands in Input Command window and press Send Command button the commands will be sent to the printer For some commands that will return response message the message will be displayed in Output Message window ...

Page 51: ...s back to factory default Firmware Download On Firmware Download tab the current version of printer firmware will be showed on the screen If you need to update the printer firmware just specify the file location of firmware file and press Start Download Firmware button The printer firmware then can be updated remotely BOOT 1 000a1 F W RT200i 1 000a ...

Page 52: ...n the printer cover and the printing mechanism Open the printer cover by pulling the release catches on both sides of the printer and lift the cover Please see the Section 2 1 for further information about Open The Printer The printing mechanism is lifted up with the printer cover 3 Remove the front cover Please pull frontward to remove the front cover Pull frontward 5 1 Preparation Steps ...

Page 53: ...e platen to release and pull upward the platen CLIP Release the clip Pull up the platen 5 Ribbon loading Please see the Section 2 2 for further information about Loading The Ribbon 6 Label loading Please see the Section 2 3 for further information about Loading The Label Roll Module ...

Page 54: ... a weight of 65 g m2 6 are recommended The label dispenser will take labels up to a max width of 60 mm When using the label dispenser set the stop position printer command E to 13 Preparation Steps Please see the Section 5 1 Preparation Steps to complete the preparation steps before installing the label dispenser Installing the Label Dispenser 1 Pass the connection cable through the slot of the pr...

Page 55: ... label dispenser to align both holes of screw and then tighten the screws 3 Place the platen back to the printer and lock the clips 4 Close the top cover and printing mechanism Lock the clip CLIP 5 Turn the printer upside down ...

Page 56: ...COVER OF THE MODULE CONNECTION JACKS Open the cover JACK CONNECTOR OF THE CONNECTION CABLE Plug COVER OF THE MODULE CONNECTION JACKS Close the cover The printer must be switched off when plugging the connector or the motherboard may be destroyed There are 2 jacks the lower jack for the label dispenser the upper jack for the cutter CUTTER JACK LABEL DISPENSER JACK ...

Page 57: ...hrough the platen and the steel of the label dispenser Labels should be at least 25 mm high Through the label guides LABEL LINER PLATEN STEEL Loading Label Roll with the Label Dispenser Module 1 Remove the first label from the label stock Tear a label THE FIRST LABEL LABEL STOCK LABEL LINER ...

Page 58: ...es 4 The feeding path of label and liner should be as shown in below graphic 5 Close the label dispenser and printer cover The installation is completed now Close the cover LABEL STOCK PLATEN ROLLER LABEL LABEL LINER ...

Page 59: ...e it passes through the label dispenser There is a paper sensor on the Label Dispenser module It will stop the printing if it is covered by label Remove the last printed label and the printer will then continue to print next label Press the FEED button LABEL LINER LABEL Press the FEED button PAPER SENSOR ...

Page 60: ... cuts when using paper weighing 120g m and of 500 000 cuts when using paper weighing 120g m 170g m You can cut paper with a max width of 60mm With the cutter installed set the stop position in Qlabel to 30 and the E value to 30 Preparation Steps Please see the Section 5 1 Preparation Steps to complete the preparation steps before installing the cutter Installing the Cutter 1 Pass the connection ca...

Page 61: ...ce the cutter to align both holes of screw and then tighten the screws 3 Place the platen back to the printer and lock the clips 4 Close the top cover and printing mechanism 5 Turn the printer upside down Lock the clip CLIP ...

Page 62: ...ion jacks The printer must be switched off or the motherboard may be destroyed There are 2 jacks the lower jack for the label dispenser the upper jack for the cutter COVER OF THE MODULE CONNECTION JACKS Open the cover JACK CONNECTOR OF THE CONNECTION CABLE Plug COVER OF THE MODULE CONNECTION JACKS Close the cover CUTTER JACK LABEL DISPENSER JACK ...

Page 63: ...st using inside wound label stock Labels should be at least 30 mm high When using the printer with the cutter you should set the stop position E to 30 Installing the Label Roll Module on the Printer 1 Pass the labels through the guides and the cutter Through the label guides Through the cutter Close the top cover Press the FEED button ...

Page 64: ...rint quality and a longer lifespan of the print head Cleaning Steps Here is how you clean the print head 1 Turn off the printer 2 Open the printer cover 3 Remove the ribbon 4 To remove any label residue or other dirt from the print head see red arrow please use a soft lint free cloth dipped in alcohol The print head should be cleaned once a week Please make sure that there are no metal fragments o...

Page 65: ...r the starting position has been set incorrectly Check the ribbon for wrinkles There is no printed image on part of the label or the image is blurred Check the thermal print head for dust or other dirt Use the internal T command to check whether the thermal print head will carry out a complete print job Check the quality of the print medium The printed image is positioned incorrectly Check whether...

Page 66: ...indows 2000 XP Vista 7 Windows Server 2003 2008 DLL Windows 2000 XP Vista Resident Fonts Bitmap fonts 6 8 10 12 14 18 24 30 16X26 and OCR A B Bitmap fonts 90 180 270 rotatable single characters 90 180 270 rotatable Bitmap fonts 8 times expandable in horizontal and vertical directions Scalable fonts 90 180 270 rotatable Download Fonts Bitmap fonts Bitmap fonts 90 180 270 rotatable single characters...

Page 67: ... C Storage temperature 4 F to 122 F 20 C to 50 C Humidity Operation 30 85 non condensing Storage 10 90 non condensing Agency Approvals CE EMC FCC Class A CB CCC cUL Dimension Length 9 7 245 mm Height 6 9 175 mm Width 5 3 136mm Weight 4 4 lbs 2 0Kg excluding consumables Options Guillotine Cutter Label Dispenser External label roll holder for 10 250 mm O D label rolls External label rewinder Notice ...

Page 68: ...9600 no parity 8 data bits 1 stop bit XON XOFF protocol and RTS CTS RS232 Housing 9 pin to 9 pin DB9 Socket DB9 Plug RXD TXD DTR GND DSR RTS CTS RI Computer 1 1 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 5V max 500mA TXD RXD N C GND RTS CTS RTS N C Printer The total current to the serial port may not exceed 500mA USB Pin NO 1 2 3 4 Function VBUS D D GND ...

Page 69: ...ﬁle T text B Unicode Table Example MCPY F F D F Copy entire Label Format ﬁles from Flash memory to USB memory stick MCPY D G F G Copy entire Graphic ﬁles from USB memory stick to Flash Memory MCPY D F Copy all object ﬁles from USB memory stick to Flash Memory Move Syntax MMOV s o x d o x Description Move ﬁles from USB memory stick to Flash memory or vise versa Parameter s source device of stored o...

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