Getac V200 User Manual Download

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Rugged Mobile Computing Solutions

V200

USER’S MANUAL

Summary of Contents for V200

Page 1: ...Rugged Mobile Computing Solutions V200 USER S MANUAL ...

Page 2: ...their respective companies NOTE The information in this manual is subject to change without notice Most screens and operating instructions in this manual are based on Windows 7 If you re using a different version of Windows the screens and related operations may not be the same For the latest version of the manual please visit the Getac website at www getac com ...

Page 3: ...omputer 1 8 Front Components 1 8 Rear Components 1 10 Right Side Components 1 11 Left Side Components 1 12 Top open Components 1 13 Bottom Components 1 15 Using the Accessories 1 16 Using the Tether 1 16 Attaching the Handgrip Strap 1 17 Attaching the Shoulder Strap 1 17 Chapter 2 Operating Your Computer 2 1 Using the Internal Keyboard 2 2 Typewriter Keys 2 2 Cursor Control Keys 2 2 Numeric Keypad...

Page 4: ...Bluetooth Feature 2 21 Turning Off On the Bluetooth Radio 2 21 Connecting to another Bluetooth Device 2 21 Using the WWAN Feature Optional 2 23 Installing a SIM Card 2 23 Turning Off On the WWAN Radio 2 24 Connecting to WWAN Network 2 25 Using the Fingerprint Scanner Optional 2 26 Chapter 3 Managing Power 3 1 AC Adapter 3 2 Battery Pack 3 3 Charging the Battery Pack 3 3 Initializing the Battery Pa...

Page 5: ...stem Memory Upgrade 4 13 Chapter 5 Using BIOS Setup and System Recovery 5 1 BIOS Setup 5 2 When and How to Use 5 2 Information Menu 5 3 Main Menu 5 4 Advanced Menu 5 5 Security Menu 5 11 Boot Menu 5 13 Exit Menu 5 14 System Recovery 5 15 Chapter 6 Using Getac Software 6 1 Using the OSD Control Panel 6 2 Quick Button Setup 6 6 Using Button Manager 6 8 Using G Manager 6 10 Starting G Manager 6 10 Sy...

Page 6: ...nes 7 4 General Guidelines 7 5 Cleaning Guidelines 7 5 Battery Pack Guidelines 7 5 Touchscreen Guidelines 7 7 When Traveling 7 8 Chapter 8 Troubleshooting 8 1 Preliminary Checklist 8 2 Solving Common Problems 8 3 Battery Problems 8 3 Bluetooth Problems 8 3 Display Problems 8 4 Hardware Device Problems 8 5 Hard Disk Drive Problems 8 5 Keyboard Mouse and Touchpad Problems 8 6 LAN Problems 8 6 Modem ...

Page 7: ...ndix B Regulatory Information B 1 On the Use of the System B 2 Class B Regulations B 2 Safety Notices B 3 On the Use of the RF Device B 7 USA and Canada Safety Requirements and Notices B 7 European Union CE Marking and Compliance Notices B 10 User Notification of Take back Service B 14 ...

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Page 9: ...tting Started Congratulations on purchasing this rugged computer This chapter first tells you step by step how to get the computer up and running Then you will find a section briefly introducing the external components of the computer ...

Page 10: ...arton you should find these standard items Notebook computer Accessories AC adapter AC power cord Shoulder strap Handgrip strap Stylus and tether Digitizer pen option Driver disc Documents Inspect all the items If any item is damaged or missing notify your dealer immediately Keep the shipping carton and packing materials in case you need to ship or store the computer in the future ...

Page 11: ...o the power connector of the computer 2 Plug the female end of the AC power cord to the AC adapter and the male end to an electrical outlet 3 When the AC adapter is connected power is being supplied from the electrical outlet to the AC adapter and onto your computer Now you are ready to turn on the computer CAUTION When you disconnect the AC adapter disconnect from the electrical outlet first and ...

Page 12: ...pening and Closing the Cover To open the top cover 1 Pull loose the cover latch and release the clamp 2 Lift up the cover You can tilt the cover forward or backward for optimal viewing clarity To close the top cover 1 Close the display 2 Lift the cover latch and engage the clamp on the display Then push in the cover latch to click it into place ...

Page 13: ...e you operate the computer with a stylus or digitizer pen or a fingertip instead of a keyboard or mouse 1 Open the top cover so that it is almost perpendicular with the keyboard of the computer 2 Turn the display counter clockwise by 165o CAUTION Do not rotate the display more than 165o or attempt to rotate the display clockwise 3 Close the computer with the display facing up ...

Page 14: ...he display Then push in the cover latch to click it into place In Tablet mode the computer can be operated while holding it as shown A handgrip strap is supplied to help you hold the computer See Attaching the Handgrip Strap in this chapter for installation instructions ...

Page 15: ...f the power or leaving it in Sleep or Hibernation mode To Do this Power off Shutdown Use the Windows Start menu in the lower left and follow the shutdown procedure Sleep Press the power button or Use the Windows Start menu to put the computer in Sleep mode Hibernate Use the Windows Start menu to put the computer in Hibernation mode See Hibernation in Chapter 3 for more information Sleep is the def...

Page 16: ...ust proof integrity Engage the locking mechanism if existing Front Components Ref Component Description See Also Strap Holder Two buckles hold the shoulder strap P 1 17 Stereo Speaker Sends out sound and voice from your computer OSD Control Button Opens or closes the OSD On Screen Display control panel P 6 2 P1 Button Can be re defined using the Button Manager utility P 6 8 Sunlight readable Butto...

Page 17: ...utility P 6 8 RF Button Serves as the master on off control of the RF radio P3 Button Can be re defined using the Button Manager utility P 6 8 Reset Button Serves as the Ctrl Alt Del keyboard keys P 8 12 P4 Button Can be re defined using the Button Manager utility P 6 8 Software Keyboard Button Opens or closes the software keyboard on your screen P 2 17 P5 Button Can be re defined using the Button...

Page 18: ...rinter DVCAM and VCR P 4 5 Microphone Connector Connects an external microphone P 4 6 USB 2 0 Port Connects a USB device such as a flash disk printer digital camera joystick and more P 4 4 Kensington Lock Locks the computer to a stationary object for security P 7 3 VGA Connector Connects an external display monitor Depending on your model this port could be a serial connector P 4 2 Serial Connecto...

Page 19: ...t on this side so you can only use the slot on the left side for storing the stylus P 2 10 Tether Hole Stylus can be tethered to this hole NOTE Depending on your model this is on both sides of the computer or on the left side only P 1 16 Battery Pack Compartment Inside is the battery pack that supplies power to your computer when external power is not connected P 3 3 Hard Disk Drive Compartment In...

Page 20: ...s a flash disk printer digital camera joystick and more P 4 4 RJ 11 Connector Connects the telephone line P 2 18 RJ 45 Connector Connects the LAN cable P 2 19 ExpressCard Slot upper Accepts an ExpressCard for additional functions P 4 7 PC Card Slot lower Accepts a PC card for additional functions P 4 9 Depending on your model the two slots could be a different combination as below Smart Card Reade...

Page 21: ...P 4 7 SD Card Reader Accepts a SD SDHC SDXC card for removable storage media P 4 12 Top open Components Ref Component Description See Also Camera Lens Allows you to use your computer s camera function The lens supports 2 MP mega pixel It can be rotated P 6 21 Touchscreen Displays and receives information for the computer P 2 10 ...

Page 22: ...computer is turned on P 1 7 Lights yellow when the computer is in Sleep mode Battery Charge Lights green when the battery is fully charged P 3 3 Lights yellow when the battery is being charged Blinks yellow when the battery s capacity is below 10 P 3 6 Blinks green and yellow by turns to indicate charging is suspended because the battery s temperature is either too high or too low Hard Disk Drive ...

Page 23: ...ef Component Description See Also Strap Holder Four bottom hooks hold the handgrip strap P 1 17 Docking Connector Inside is the docking connector for connecting an office dock or vehicle dock purchased separately Memory Slots Inside are the memory slots for expanding the memory size of your computer P 4 13 SIM Card Slot optional Inside is the SIM card slot P 2 23 ...

Page 24: ... of the tether s loop ends through the hole of the stylus as indicated by below Then insert the other end through the first loop as indicated by below and pull it tight 2 Insert the other loop end to the tether hole on the computer as indicated by below Then insert the stylus end through the loop as indicated by below and pull it tight ...

Page 25: ... Make sure the loops are securely hooked When you need to operate and hold your computer at the same time insert your hand through the strap for a firm grip Attaching the Shoulder Strap To use the shoulder strap secure the snap hooks to the two buckles on your computer Select models have four buckles for different positioning of the strap ...

Page 26: ...signed to carry only the weight of the computer Therefore be sure that the strap does not carry a weight that exceeds the weight of the computer The strap may accidentally come loose from the computer Do not use a strap that is damaged or about to tear ...

Page 27: ...ose to read only the parts containing information unique to your computer CAUTION Do not expose your skin to the computer when operating it in a very hot or cold environment The computer can get uncomfortably warm when you use it in high temperatures As a safety precaution in such a circumstance do not place the computer on your lap or touch it with your bare hands for extended periods of time Pro...

Page 28: ... When the lock keys Caps Lock and Num Lk are pressed their corresponding indicators light up The Control Ctrl Alternate Alt key is normally used in combination with other keys for program specific functions The Escape Esc key is usually used for stopping a process Examples are exiting a program and canceling a command The function depends on the program you are using Cursor Control Keys Cursor con...

Page 29: ...tate entering of numbers and calculations When Num Lock is on the numeric keys are activated meaning you can use these keys to enter numerals NOTE When the numeric keypad is activated and you need to type the English letter in the keypad area you can turn Num Lock off or you can press Fn and then the letter without turning Num Lock off ...

Page 30: ...he letter Fn and the alternative functions are identified by the color of blue on the keytop To perform a desired function first press and hold Fn then press the other key Hot Keys Hot keys refer to a combination of keys that can be pressed any time to activate special functions of the computer Most hot keys operate in a cyclic way Each time a hot key combination is pressed it shifts the correspon...

Page 31: ...nnected Decreases the LCD brightness 20 levels Increases the LCD brightness 20 levels Switches the touchscreen on and off option Switches the touchpad on and off Switches the system sound output off mute and on Switches LCD backlight on and off Serves as the sleep button that you can define with Windows Power Options See the Power Management in Chapter 3 ...

Page 32: ...cific functions Windows Logo key and Application key The Windows Logo key opens the Start menu and performs software specific functions when used in combination with other keys The Application key usually has the same effect as a right mouse click See your Windows manual for more information ...

Page 33: ...e location of the pointer on the screen and making selection with the buttons The touchpad consists of a rectangular pad work surface and a left and right buttons To use the touchpad place your forefinger or thumb on the pad The rectangular pad acts like a miniature duplicate of your display As you slide your fingertip across the pad the pointer also called cursor on the screen moves accordingly W...

Page 34: ...ur finger in contact with the pad Then move your finger across the pad to drag the selected object to your destination When you lift your finger from the pad the selected object will drop into place Scroll To scroll is to move up and down or left and right in the working area on the screen To move vertically place your finger on the right or left edge of the pad and slide your finger up and down a...

Page 35: ...our needs For example if you are a left handed user you can swap the two buttons so that you can use the right button as the left button and vice versa You can also change the size of the on screen pointer the speed of the pointer and so on To configure the touchpad go to Control Panel Mouse Properties ...

Page 36: ...CD display Doing so may damage the display surface Use your finger or the included stylus or digitizer pen Using the Touchscreen If your computer is equipped with the touchscreen feature you can use your finger or the included stylus to navigate and select objects on the screen The following table shows how you use the touchscreen to obtain equivalent mouse functions Term Action Equivalent Mouse F...

Page 37: ...ith your computer by placing two fingers on the screen The movement of the fingers across the screen creates gestures which send commands to the computer Here are the multi touch gestures that you can use Gestures Actions finger down finger up Descriptions Pan Scroll or Drag 1 or 2 fingers up or down Use panning to see another part of a page that has scroll bars Zoom Pinch Move two fingers apart t...

Page 38: ...on the screen in a circular direction clockwise or counter clockwise The gesture works in applications that support the specific gesture Press and Tap Press on target and tap using a second finger Use press and tap to access the shortcut menu Two finger Tap Tap two fingers at the same time where the target is in the midpoint between the fingers The function is defined by applications that support ...

Page 39: ...that support back and forward Using the Dual Mode Display Optional Dual mode display incorporates both touchscreen and digitizer functions The display is set to Touchscreen mode by default Touchscreen mode provides all the functionalities that an ordinary touchscreen has When the computer receives signals from the digitizer pen the display automatically switches to Digitizer mode Here are some com...

Page 40: ...Right click Press and hold down the digitizer pen button A then tap gently the object CAUTION When the LCD display is used alone or with an external display simultaneously the digitizer function cannot be used when the area of either display is set larger than the default setting of the display resolution Even when only an external display is in use the cursor will move on the external display if ...

Page 41: ... unable to follow its movement If you cannot click on the edge of the screen hold the digitizer pen perpendicular to the display and try clicking again Using Landscape or Portrait View To rotate the display press the button located on the front of your computer to open the OSD Control Panel and click Each time this Rotate button is clicked the screen display rotates counter clockwise by 90O For a ...

Page 42: ...r than the resolution of the LCD display If you exit Windows the next time Windows is started up the operation of the touchpad will not match the display angle for a few seconds The computer s performance will decrease slightly If a video is played the picture may not be displayed properly or the sound may be broken up This problem can be corrected by rotating the display to Primary Landscape The ...

Page 43: ...rd keyboard Writing Pad allows you to write on the writing pad like writing on a piece of paper Your handwriting will be converted into typed text To open the Input Panel tap the Input Panel tab which appears by default on the left edge of the screen You can also press the button on the front of the computer to open or close the Input Panel To switch between the two types tap or at the upper left ...

Page 44: ...ce or bulletin board To connect the telephone line to the modem connect one end of the modem cable to the RJ 11 connector on the computer and the other end to the phone line NOTE When using the communication software you may have to disable power management Do not enter the Sleep mode when using the communication software Set parameters such as modem speed baud rate and line type pulse dialing or ...

Page 45: ...o operate wireless devices in aircraft as this may interfere with flight safety Remember to turn off wireless LAN when using your computer in the airplane Wi Fi 5G Band Statement The device for operation in the band 5150 5250 MHz is only for indoor use to reduce the potential for harmful interference to co channel mobile satellite systems For body worn operation this device has been tested and mee...

Page 46: ... the list of available wireless networks select a network and then select Connect 4 Some networks require a network security key or passphrase To connect to one of those networks ask your network administrator or Internet service provider ISP for the security key or passphrase For more information on setting a wireless network connection refer to Windows online help NOTE You can use Intel PROSet W...

Page 47: ...h radio press the button located on the front of your computer or spress Fn F1 A small window pops up on the screen to indicate the status When the Bluetooth radio is on the Bluetooth icon appears on the Windows taskbar Connecting to another Bluetooth Device 1 Make sure that the Bluetooth function is enabled as described above 2 Make sure that the target Bluetooth device is turned on discoverable ...

Page 48: ... Your Computer 5 Depending on the type of Bluetooth device that you want to connect to you will need to enter the pertinent information For detailed information on using the Bluetooth feature see Windows online Help ...

Page 49: ...E Your computer only supports data transmission voice transmission is not supported Installing a SIM Card To use the WWAN feature to connect to the Internet you need to subscribe to the service and acquire a SIM card from a mobile phone network service provider To install the SIM card follow these steps 1 Turn off the computer and disconnect the AC adapter 2 Carefully place the computer upside dow...

Page 50: ...Close the compartment cover and secure with four screws Turning Off On the WWAN Radio NOTE For body worn operation this device has been tested and meets FCC RF exposure guidelines when positioned at 0 cm from the body SAR Specific Absorption Rate of the WWAN transmitter is 0 142W kg 1g To turn on or off the wireless radio including the WWAN radio press the button located on the front of your compu...

Page 51: ...en as below appears 3 If the radio is currently off click Turn Radio On to turn on the radio 4 Use AirCard Watcher to manage your broadband wireless network connections such as Connect to the Internet Configure user options Send and receive SMS messages Manage profiles Use GPS to track your position for models having the GPS module NOTE For detailed information on using AirCard Watcher see the pro...

Page 52: ...fingerprint recognition It features Website Log On Logon to your web accounts like banks webmail and more with a simple swipe of your finger Windows Log On Logon to Microsoft Windows with a simple swipe of your finger every time you turn on your computer or log onto your desktop QuickLaunch Quickly launch all your favorite websites open files and folders and log in to your accounts with a simple s...

Page 53: ...ng Your Computer 2 27 You can then use the Fingerprint Software to set up how the fingerprint authentication works For detailed information click the Help button of the software App Store Settings Options Help ...

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Page 55: ...wer Your computer operates either on external AC power or on internal battery power This chapter tells you how you can effectively manage power To maintain optimal battery performance it is important that you use the battery in the proper way ...

Page 56: ...wer cord When you disconnect the AC adapter disconnect from the electrical outlet first and then from the computer A reverse procedure may damage the AC adapter or computer When unplugging the connector always hold the plug head Never pull on the cord The AC adapter serves as a converter from AC Alternating Current to DC Direct Current power because your computer runs on DC power but an electrical...

Page 57: ... To avoid damaging the battery under this situation disconnect the AC adapter and wait for the battery to return to room temperature before charging again During charging do not disconnect the AC adapter before the battery has been fully charged otherwise you will get a prematurely charged battery To charge the battery pack connect the AC adapter to the computer and an electrical outlet The Batter...

Page 58: ... It can take several hours A tool called Gauge Reset is provided for the purpose See Gauge Reset in Chapter 6 for information on using the tool Checking the Battery Level NOTE Any battery level indication is an estimated result The actual operating time can be different from the estimated time depending on how you are using the computer By Operating System You can check the approximate battery lev...

Page 59: ...teries according to the dealer s instructions Do not attempt to disassemble the battery pack If you often rely on battery power for a long period of time while traveling you may consider the purchase of an additional battery pack from your dealer and keep it with you in a fully charged state as a backup To replace the battery pack follow these steps 1 Make sure that the computer is not turned on o...

Page 60: ...ription Discharging The icon shows the charge remaining in 10 percent increments until the charge reaches the low battery level Low The battery charge has reached the low battery level 10 by default Critically low The battery charge has reached the critical battery level 5 by default By default Windows will display a notification and put your computer into Hibernation When the battery is low the c...

Page 61: ...management works in this way What When Power to the hard disk is turned off When the hard disk has been idle for a set period Power to the display is turned off When the display has been idle for a set period The computer enters the Sleep mode The hard disk and display are turned off and the entire system consumes less power When the entire system has been idle for a set period When you manually a...

Page 62: ...hese applications open and running and normally they all have to be closed before the computer can be turned off When you use the hibernation feature you do not have to close the applications The computer stores the state of your computer to a file on the hard disk and then shuts down The next time you turn on your computer you return to exactly where you left off ...

Page 63: ...ness to the lowest comfortable level Shorten the length of time before Windows turn off the display Many USB devices use power just by being connected If you use a USB mouse you can save power by disconnecting the mouse and using the touchpad If you use a USB flash drive unplug it when you are not using it Remove the card such as PC card ExpressCard and Smart Card if not using it Turn off the wire...

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Page 65: ...Expanding Your Computer You can expand the capabilities of your computer by connecting other peripheral devices When using a device be sure to read the instructions accompanying the device together with the relevant section in this chapter ...

Page 66: ...al outlet 4 To use the monitor turn on the monitor before turning on the computer 5 The monitor should respond by default If not you can switch the display to the monitor or to both simultaneous display or to multi display by pressing the Fn F5 hot key In Windows you can also change the display through the settings in Display Properties 6 You can change display settings through your operating syst...

Page 67: ...ication device modem Follow this procedure to connect a serial device 1 Make sure the computer is not turned on 2 Plug the device cable to the serial port on the rear of the computer 3 Turn on the computer NOTE Portable modems that derive power through the serial port cannot be used with the computer Instead use a modem that is powered by its own internal battery or external AC power ...

Page 68: ... ports at the left side and one USB 2 0 port at the back for connecting USB devices such as a digital camera scanner printer modem and mouse USB 3 0 supports a transfer rate up to 5 Gbit s and USB 2 0 a transfer rate up to 12 MB s To connect a USB device plug the device cable to a matching USB port ...

Page 69: ...ude not only computer peripheral devices such as scanner printer and high quality CCD but also consumer electronic equipment such as DVCAM and VCR To connect an IEEE 1394 device prepare an IEEE 1394 cable Plug the appropriate end of the cable to the computer s mini IEEE 1394 connector and the other end to the device s corresponding connector ...

Page 70: ...r can be connected to speakers headphones or earphone set Microphone Connector can be connected to an external microphone for recording voice or sound NOTE After connecting an external audio device make sure that you specify the use of the correct audio device in Windows When using the external speakers headphones or microphone you cannot use the internal one ...

Page 71: ...emory wired and wireless communication cards and security devices Shown next are the appearances of ExpressCards for your reference ExpressCard 54 ExpressCard 34 To insert an ExpressCard 1 Locate the ExpressCard slot on the left side of the computer It can be the upper slot standard configuration or lower slot depending on your model 2 Slide the ExpressCard with its label facing up all the way int...

Page 72: ...uctions to complete the process To remove an ExpressCard 1 Double click on the Safely Remove Hardware icon found on the Windows taskbar and the Safely Remove Hardware window appears on screen 2 Select highlight the ExpressCard from the list to disable the card 3 Push the eject button and the card will slide out slightly 4 Pull the card out of the slot ...

Page 73: ...pe II card Typical type II cards are flash memory SRAM modem LAN and SCSI cards To insert a PC card 1 Locate the PC card slot the lower slot on the left side of the computer 2 Slide the PC card with its label facing up into the slot until the eject button pops out 3 When a new card is seated the computer will detect it and try to install the appropriate driver Follow the on screen instructions to ...

Page 74: ...4 10 Expanding Your Computer 3 Push the eject button and the card will slide out slightly 4 Pull the card out of the slot ...

Page 75: ... mutual authentication and interact intelligently with a smart card reader To insert a smart card 1 Locate the smart card slot 2 Slide the smart card with its label and embedded computer chip facing up into the slot 3 When a new card is seated use the third party smart card software to allow your computer to read it To remove a smart card 1 Make sure that the third party smart card software is not...

Page 76: ... reader supports SD Secure Digital SDHC Secure Digital High Capacity and SDXC Secure Digital eXtended Capacity cards To insert a storage card 1 Locate the SD card reader on the left side of the computer 2 Align the card with its connector pointing to the slot and its label facing up Slide the card into the slot until it reaches the end 3 Windows will detect the card and assign it a drive name To r...

Page 77: ...atic electricity There are cases where static electricity generated by the human body has adversely affected such modules When inserting or removing a RAM module do not touch the terminals or internal components insert objects other than the module or allow foreign particles to enter Doing so has been known to cause damage fire or electrical shock To install the RAM module 1 Remove the battery pac...

Page 78: ...ert the module into the socket at a 20 degree angle Then push down until the retaining clips lock the module into position CAUTION If the RAM module is difficult to insert or difficult to push down do not force it Check once more to ensure that the module is positioned correctly 5 Close the compartment cover and secure with four screws ...

Page 79: ...e called firmware that translates instructions from other layers of software into instructions that the computer hardware can understand The BIOS settings are needed by your computer to identify the types of installed devices and establish special features System Recovery reinstalls Windows to your computer and restores it to the factory default status This chapter tells you how to use the BIOS Se...

Page 80: ...the screen during the system startup The prompt shows up on the screen for only a few seconds You must press the F2 key quickly The BIOS Setup Utility main screen appears as shown next Information Main Advanced Security Boot Exit Model NO Serial NO Asset Tag Processor Info Installed System Memory SATA HDD BIOS Revision EC Revision LAN MAC Address IEEE 1394 GUID Operating Time V200 G2 RC6XXV0026 In...

Page 81: ...s the basic configuration information of the system There are no user definable items in this menu Information Main Advanced Security Boot Exit Model NO Serial NO Asset Tag Processor Info Installed System Memory SATA HDD BIOS Revision EC Revision LAN MAC Address IEEE 1394 GUID Operating Time V200 G2 RC6XXV0026 Intel R Core TM i5 3320M CPU 2 60GHz 4096 MB TOSHIBA MQ01ABD032 320 0 GB R1 50 070520G R...

Page 82: ...e Legacy USB Support 05 28 2012 11 33 08 Enabled Item Specific Help View or set system date F1 Help Select Item Change Values F9 Setup Defaults Esc Exit Select Menu Enter Select Sub Menu F10 Save and Exit System Time sets the system time System Date sets the system date Legacy USB Support enables or disables the system s support for Legacy USB device in DOS mode 05 ...

Page 83: ...nts for waking up system from S3 Sleep state F1 Help Select Item Change Values F9 Setup Defaults Esc Exit Select Menu Enter Select Sub Menu F10 Save and Exit Wake Up Capability specifies events for waking up the system Press Enter to access the submenu as shown below Advanced Wake Up Capability Item Specific Help Ring Wake Up From S3 USB Wake Up From S3 Wake on PCH LAN Disabled Disabled Disabled A...

Page 84: ...disk supports AHCI AHCI allows you to take advantage of Advanced Host Controller Interface features The options are IDE and AHCI CAUTION Incorrect SATA mode settings can result in hard disk drive boot failure AMT Configuration configures Active Management Technology parameters Press Enter to access the submenu as shown below Advanced AMT Configuration Item Specific Help Intel AMT Intel AMT Setup P...

Page 85: ...rtualization Technology Intel R VT for Directed I O VT d Disabled Disabled When enabled a VMM can utilize the additional hardware capabilities F1 Help Select Item Change Values F9 Setup Defaults Esc Exit Select Menu Enter Select Sub Menu F10 Save and Exit Intel R Virtualization Technology enables or disables Intel VT Intel Virtualization Technology feature which provides hardware support for proce...

Page 86: ...cs Device This has no effect if external graphics are present F1 Help Select Item Change Values F9 Setup Defaults Esc Exit Select Menu Enter Select Sub Menu F10 Save and Exit NOTE Graphic Setup parameters apply to the internal graphics device only DVMT Pre Allocated sets the amount of pre allocated fixed graphics memory for use by the internal graphics device Total Graphics Memory sets the amount ...

Page 87: ...odem Fingerprint Scanner 1394 Port Touch Screen GPS Enabled Enabled Enabled Enabled Enabled Enabled Enabled Enabled Enabled Enabled Set WLAN device to enable disable F1 Help Select Item Change Values F9 Setup Defaults Esc Exit Select Menu Enter Select Sub Menu F10 Save and Exit You can enable or disable the following items Wireless LAN WWAN Bluetooth Media Card Reader SD Smart Card Reader HD Audio...

Page 88: ...s shown below Advanced COM PORT Configuration Item Specific Help Serial COM PORT1 Serial COM PORT2 Serial COM PORT3 Enabled Enabled This option controls the Onboard COM1 Address When enabled COM1 uses address 0x3F8h and IRQ4 F1 Help Select Item Change Values F9 Setup Defaults Esc Exit Select Menu Enter Select Sub Menu F10 Save and Exit Enabled ...

Page 89: ...ly when the supervisor password has been set If both the administrator and user passwords are set you can enter any of them for starting up the system and or entering BIOS Setup However the user password only allows you to view change the settings of certain items A password setting is applied right after it is confirmed To cancel a password leave the password empty by pressing the Enter key Super...

Page 90: ...access the submenu as shown below TPM Support enables or disables TPM Trusted Platform Module support TPM Trusted Platform Module is a component on your computer s mainboard that is specifically designed to enhance platform security by providing a protected space for key operations and other security critical tasks Current TPM State shows the current TPM state Change TPM State allows you to select...

Page 91: ...ct a device and moves the device up or down Shift 1 enables or disables a device Del deletes an unprotected device F1 Help Select Item Change Values F9 Setup Defaults Esc Exit Select Menu Enter Select Sub Menu F10 Save and Exit The bootable devices will be automatically detected during POST and shown here allowing you to set the sequence that the BIOS uses to look for a device from which to load t...

Page 92: ...Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes Item Specific Help Equal to F10 save all changes of all menus then exit setup configure driver Finally resets the system automatically F1 Help Select Item Change Values F9 Setup Defaults Esc Exit Select Menu Enter Select Sub Menu F10 Save and Exit Exit Saving Changes saves the changes you have made and exi...

Page 93: ...nd configure it to the system s factory default settings All data on the hard disk drive will be lost Make sure that power is not interrupted during the recovery process An unsuccessful recovery may result in Windows startup problems To run System Recovery 1 Connect the AC adapter 2 During system startup when the following screen appears press Ctrl Alt F2 keys for four seconds 3 In the screen that...

Page 94: ...the system turns off 5 Turn on the computer The Windows setup wizard starts Follow the onscreen prompts to continue 6 When the system restarts the installer screen appears The installer will perform system hardware detection and driver installation 7 When completed the system restarts and displays Windows desktop ...

Page 95: ... Software 6 1 Chapter 6 Using Getac Software Getac software includes application programs for specific computer components and utility programs for overall management This chapter describes how to use the software ...

Page 96: ...our computer with a simple tap of the screen To open the OSD Control Panel press the button on the front of your computer The following screen appears The following table shows the various functions on the OSD Control Panel Icon Function Opens the Help file explaining the OSD Control Panel Opens the Quick Button Setup menu refer to the next section for details Closes the OSD Control Panel ...

Page 97: ...y position to the Tablet style Rotates the orientation from default landscape to 90o portrait 180o landscape or 270o portrait The status will persist through Sleep Hibernation mode or system power off Switches the ECO mode to the next choice MAX QUICK WORK or OFF The word on the button indicates the current status For information on ECO modes see ECO Tab later in this chapter This button works onl...

Page 98: ...external display is connected Starts Microsoft Internet Explorer by default You can assign a different function to this button refer to the next section for details Starts Windows Mobility Center by default You can assign a different function to this button refer to the next section for details Starts the touchscreen calibration tool by default You can assign a different function to this button re...

Page 99: ...ng the bar Switches the system sound output OFF mute and ON Allows you to adjust the LCD brightness level by dragging the knob along the bar System enters black out mode by turning off the LCD display LED indicators touchscreen and sound Press the power button to wake up the system from black out mode ...

Page 100: ...the Quick Button Setup window appears 2 At the bottom of the screen are the five quick buttons Click the button you want to change 3 Depending on the type of task to be associated with the button click the Open button of the Executed Program or Open Folder type 4 A dialog box appears Select the desired program or folder and click Open or Select After your selection the entry field will display the...

Page 101: ...pearing on the button by clicking the Select Image button After selecting the image file the original image on the button will be replaced 6 Click Set to complete the changes NOTE You can restore the quick buttons to the default settings by clicking Reset All ...

Page 102: ...h predefined functions You can use Button Manager to re define the buttons 1 Click Start Programs Button Manager Button Manager The following screen appears 2 Select the button to re define 3 Under the Update Button Function click the Key Name dropdown list to see the available options and select the option you want ...

Page 103: ...e changes to take effect immediately click Start Flash 6 If you intend to save the configurations for later retrieval click SAVE Select a location enter a filename and click Save to save the current configurations as a bfh file Click Load the next time you use Button Manager to load any previously saved configurations NOTE You can restore to the default settings by clicking Get Default ...

Page 104: ...arting G Manager You can start up G Manager by any of the following methods Click Start All Programs Getac Utility G Manager or Click and hold the icon located on the taskbar until a ring appears From the small menu that pops up click G Manager The G Manager window appears containing 7 tabs as described later NOTE Depending on your model the actual items appearing on the screen may differ from tho...

Page 105: ... Tab The System tab provides system information To view specific information select the component from the list on the left side of the screen The information of the selected component will be displayed on the right side of the screen ...

Page 106: ... 1 or Battery 2 to view the information of each battery if your model has a second battery NOTE When the percentage Left is less than 10 then the value will be displayed in red When an abnormal battery condition is detected Battery Status value will be displayed in red Battery Information The upper portion of the screen displays the current status of the selected battery ...

Page 107: ...portion of the screen contains the battery health bar and provides the battery calibration function The health bar shows the batter s health by percentage A low percentage indicates poor health and therefore the need to perform a gauge reset to calibrate the battery s capacity and improve the battery s performance The gauge reset process includes discharging and then fully recharging the battery i...

Page 108: ...k Exit when finished ECO Tab The ECO tab allows you to configure ECO modes or called power profiles To put the system into an ECO mode use the ECO button one of the buttons in the OSD Control Panel See Using the OSD Control Panel earlier in this chapter for information ...

Page 109: ...e list Profile Settings The right portion of the screen displays the settings of the current selected profile You can set up the following items WWAN Bluetooth Touchscreen and WLAN can be on or off Power Scheme can be Balanced High Performance or Power Saver The settings here correspond to the settings in Windows See Windows Help for the description to each of the power scheme After changing the s...

Page 110: ... the sensor modes Normal Light sensor sensitivity is set at normal environment lighting condition Bright Light sensor sensitivity is set at bright environment lighting condition e g outdoors Dark Light sensor sensitivity is set at dark environment lighting condition e g indoors storage warehouse etc Click to select a mode Click Apply or OK to save the changes ...

Page 111: ...s Ignition Tab The Ignition tab allows you to configure how your system works with the vehicle ignition Ignition Control When your system is connected to the Vehicle Dock available as an option you can have your system derive power from the vehicle and have the on off of the vehicle ignition turn on off your system To enable the feature select the checkbox Ignition Power On Click Apply or OK to sa...

Page 112: ...ute the system waits before shutting down Click Apply or OK to save the changes Monitoring Tab The Monitoring tab allows you to configure the monitoring function of G Manager Items to Monitor The left portion of the screen lists the items Click the checkbox before an item to include it as a monitored component Click Apply or OK to save the changes NOTE Different models have different supported mon...

Page 113: ...ets the frequency of updates on the monitoring window 1 3 5 10 30 seconds or 1 5 30 minutes Click Apply or OK to save the changes Starting and Stopping the Monitoring To start monitoring click START Monitor The monitoring window similar to the one below appears displaying requested information at specified intervals To stop monitoring click the Close button at the upper right corner of the monitor...

Page 114: ...rt GPS The screen displays Ongoing raw data strings in the Message Log section Overhead satellite positions in the Satellite Map section Signal strength of the satellites in the Signal Indicator section When GPS positioning is completed the Data Summary section shows the GPS information of the current location To stop GPS positioning click Stop GPS ...

Page 115: ...puter Before starting Getac Camera close any other program that uses the camera otherwise Getac Camera can only provide limited functions The instructions in this document are based on touchscreen operations though there are equivalent touchpad and mouse operations To start the program tap the Getac Camera program icon on Windows desktop The Getac Camera window appears as shown below The GPS posit...

Page 116: ...s Minimizes the program window Closes the program Control Buttons Perform immediate tasks on the current image Watermark Displays the GPS information such as direction longitude latitude GPS status date and time Thumbnail Tray Displays up to 7 pictures in a thumbnail view The middle is the picture last taken or selected You can drag toward the right or left to scroll through the thumbnail view The...

Page 117: ... the preview window for immediate controls See Camera Controls Buttons for detailed information For overall settings tap See Camera Settings for detailed information 3 Aim the camera lens at your subject 4 When ready you can shoot the picture in either of the two methods Method 1 Tap the button Method 2 Drag the preview image and drop it into Thumbnail Tray ...

Page 118: ...stead of where you are using the computer to shoot the picture First put the computer near your object and tap this button to lock the GPS information then you can go farther away to where you can have a good view of the object for the shooting Remember to turn off GPS lock when the feature is not needed for the next picture The GPS lock is always off whenever you start the program Turns off on wa...

Page 119: ...ods Method 1 Double tap the thumbnail in the Thumbnail Tray Method 2 Drag the thumbnail and drop into the preview window Selecting an Image To scroll through the Thumbnail Tray drag the tray toward the left or right To select an image or video use either of the two methods Method 1 Double tap the thumbnail in the Thumbnail Tray Method 2 Drag the thumbnail and drop into the display window ...

Page 120: ...n image to view you can perform the following tasks To Via Control Buttons Via Multi touch Operations Zoom in out up to four scales Drag two fingers apart towards to zoom in out When zoomed in you can drag to view another portion of the image Restore to the 100 scale ...

Page 121: ... by 90 Drag two fingers in a clockwise counterclockwise circular motion View image properties Adding Notes to an Image 1 Switch to View mode select the image and tap 2 In properties view tap 3 Type your notes in the entry field 4 When completed tap The first three lines of the notes show on the screen ...

Page 122: ...e To the right is the adjustment bar where you can tap or drag to change the setting value All changes except for Camera Mode remain effective until you change them again Items Name Descriptions White Balance Five choices from which you can select one that matches the current light source Automatic default Sunshine Cloudy Fluorescence and Incandescence Brightness Adjusts the brightness level The r...

Page 123: ...nd 50Hz LED Light Turns On default or Off the LED light This item is available for setting only on models with the LED light Night Mode Turns On or Off default night mode You can turn on the feature for shooting in low light situations Image Size Sets the image resolution 1600 x 1200 1024 x 768 800 x 600 or 640 x 480 for 2 0MP Camera Camera Mode Three choices for the shooting mode Normal This is t...

Page 124: ...e program window is open But when the program window is minimized the System setting overrides Camera Switch Switches to the Front default or Bottom camera lens The latter is available for selection only on computer models with two cameras Folder Path Sets the storage location of the images To change to a different folder tap Browse and select the folder The default location is Users user name Pic...

Page 125: ... time will be adjusted accordingly UTC The time is based on Coordinated Universal Time Filename Prefix The default filename prefix is IMG The complete filename is IMG_xxxxxx jpg where xxxxxx sequential number When the sequential number has reached 999999 and you are taking the next picture a message will pop up to ask you to change the prefix You can change the prefix by typing the characters limi...

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Page 127: ...Caring for the Computer Taking good care of your computer will ensure a trouble free operation and reduce the risk of damage to your computer This chapter gives you guidelines covering areas such as protecting storing cleaning and traveling ...

Page 128: ...on Using an Anti Virus Strategy You can install a virus detecting program to monitor potential viruses that could damage your files Using Action Center for Windows 7 Action Center alerts you to take action on the following security essentials Windows Firewall Windows Update Malware Protection anti virus anti spyware Others Internet security user account control For detailed information see Windows...

Page 129: ... lock to protect your computer against theft The cable lock is available in most computer stores To use the lock loop the lock cable around a stationary object such as a table Insert the lock to the Kensington lock hole and turn the key to secure the lock Store the key in a safe place ...

Page 130: ...ce Do not stand the computer on its side or store it in an upside down position A strong impact by dropping or hitting may damage the computer Do not cover or block any ventilation openings on the computer For example do not place the computer on a bed sofa rug or other similar surface Otherwise overheating may occur that results in damage to the computer As the computer can become very hot during...

Page 131: ...lines Never clean the computer with its power on Use a soft cloth moistened with water or a non alkaline detergent to wipe the exterior of the computer Gently wipe the display with a soft lint free cloth Do not use alcohol or detergent on the display Dust or grease on the touchpad can affect its sensitivity Clean the pad by using adhesive tape to remove the dust and grease on its surface If water ...

Page 132: ...is recommended that you do not charge the battery pack more than once a day It is recommended that you charge the battery pack with the computer s power off To maintain the battery pack s operating efficiency store it in a cool dark place removed from the computer and with 30 40 charge remaining Important guidelines when using the battery pack When installing or removing the battery pack take note...

Page 133: ...o remove dirt on the display The touchscreen surface has a special protective coating that prevents dirt from sticking to it Not using a soft cloth may cause damage to the special protective coating on the touchscreen surface Turn off the computer power when cleaning the display Cleaning the display with the power on may cause improper operation Do not use excessive force on the display Avoid movi...

Page 134: ... it with you Use the AC adapter as the power source and as a battery charger Hand carry the computer Do not check it in as luggage If you need to leave the computer in the car put it in the trunk of the car to avoid exposing the computer to excessive heat When going through airport security it is recommended that you send the computer and flash disks through the X ray machine the device you set yo...

Page 135: ...shooting Computer problems can be caused by hardware software or both When you encounter any problem it might be a typical problem that can easily be solved This chapter tells you what actions to take when solving common computer problems ...

Page 136: ...e that the cable connections are correct and secure Make sure that the configuration information is properly set in the BIOS Setup program Make sure that all the device drivers are correctly installed Make notes of your observations Are there any messages on the screen Do any indicators light Do you hear any beeps Detailed descriptions are useful to the service personnel when you need to consult o...

Page 137: ...charged to its full potential Initialize the battery to solve the problem The battery operating time indicated by the battery meter does not match the actual operating time The actual operating time can be different from the estimated time depending on how you are using the computer If the actual operating time is much less than the estimated time initialize the battery Bluetooth Problems I cannot...

Page 138: ...at a low level when the surrounding temperature is too high or too low It is not a malfunction in this situation Bad dots appear on the display at all times A small number of missing discolored or bright dots on the screen are an intrinsic characteristic of TFT LCD technology It is not regarded as a LCD defect Resolution cannot be adjusted to desired setting Make sure that the VGA driver is instal...

Page 139: ...s Refer to the documentation that came with the device Check the cables or power cords for correct connections For an external device that has its own power switch make sure that the power is turned on Hard Disk Drive Problems The hard disk drive error message appears on the screen The hard disk drive has defects Ask your dealer for help The hard disk drive operations seem slow The data files stor...

Page 140: ... is spill proof liquid will remain in the keyboard enclosure if you don t remove it Wait for the keyboard to air dry before using the computer again The numeric keypad is disabled Make sure that the Num Lock is switched on Check if the Num Lock Indicator glows or not The touchpad does not work or the pointer is difficult to control with the touchpad Make sure that the touchpad is clean LAN Problem...

Page 141: ... the connection is actively in use Make sure that the Sleep or Hibernation time out is enabled The computer does not enter Sleep or Hibernation mode immediately If the computer is performing an operation it normally waits for the operation to finish The computer does not resume from Sleep or Hibernation mode The computer automatically enters Sleep or Hibernation mode when the battery pack is empty...

Page 142: ...ter Sound Problems No sound is produced Make sure that the volume control is not set too low Make sure that the audio driver is correctly installed Make sure that the computer is not in Sleep mode If using an external speaker make sure that the speaker is properly connected Distorted sound is produced Make sure that the volume control is not set too high or too low In most cases a high setting can...

Page 143: ...the temperature is above an acceptable range the computer will display messages on the screen informing you of the heating process in other conditions the screen is simply blank Wait till the heating is finished However if external AC power is not available and the remaining battery power is too low for the heating to complete the computer may not start up In case the computer fails to start up tu...

Page 144: ... on Make sure that the SSID setting is the same for every WLAN device in the network Your computer is not recognizing changes Restart the computer Make sure that the IP address or subnet mask setting is correct I cannot communicate with the computer in the network when Infrastructure mode is configured Make sure that the Access Point your computer is associated with is powered on and all the LEDs ...

Page 145: ...ord is correct You have moved out of range of the network Turn off power management Other Problems The date time is incorrect Correct the date and time via the operating system or BIOS Setup program After you have performed everything as described above and still have the incorrect date and time every time you turn on the computer the RTC Real Time Clock battery is at the end of its life Call an a...

Page 146: ... program may be accessing data and preventing you from using the keyboard If you are sure the operation has stopped and you cannot use the restart function of the operating system reset the computer Reset the computer by any one of these methods Press Ctrl Alt Del on your built in keyboard Press the Reset button on the front panel of your computer If the above action does not work press and hold t...

Page 147: ...io Features Azalia interface left right channel analog output for line out connector Speaker One built in Keyboard Standard keys with numeric pad keys 12 function keys special Fn Function key and Windows keys Water proof and dust proof membrane large character printing water proof rubber option membrane backlight option Pointing device Glide touchpad with 2 buttons capacitance type Resistive Glove...

Page 148: ...anner option Handle Grip and cross type hand strap Power AC adapter Universal 90 W input 100 240 V 50 60 Hz output 19 V Battery Li ion smart 9 cell battery 8700 mAH 10 8 V Li ion smart 6 cell battery 6140 mAH 10 8V option user swappable under 20 o C combined with hard drive low temperature solution Dimension L W H 314 227 49 mm 12 4 8 74 1 93 inch Weight 2 7 kg 5 95 lb Environment Temperature Oper...

Page 149: ... Air discharge 0 8 KV included no error 9 15 KV allow soft error Contact discharge 0 6 KV included no error 7 8 KV allow soft error Regulation EMC FCC part 15 subpart B class B CE CCC Safety UL TUV TUV CB E mark Green Product Coverage RoHS 6 European union banned materials EPEAT Other 12 universal GP product banned materials ENERGY STAR WEEE ...

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Page 151: ...statements and safety notices on your computer NOTE Marking labels located on the exterior of your computer indicate the regulations that your model complies with Please check the marking labels and refer to the corresponding statements in this appendix Some notices apply to specific models only ...

Page 152: ... is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the ...

Page 153: ...applicables aux appareils numériques de la classe B prescrites dans le Règlement sur le brouillage radioélectrique édicté par le ministère des Communications du Canada Safety Notices About the Battery Caution Texts Concerning Lithium Batteries DANISH ADVARSEL Lithiumbatteri Eksplosionsfare ved fejlagtig håndtering Udskiftning må kun ske med batteri af samme fabrikat og type Levér det brugte batter...

Page 154: ... Remplacer uniquement avec une batterie du même type ou d un type équivalent recommandé par le constructeur Mettre au rebut les batteries usagées conformément aux instructions du fabricant Attention for USA Users The product that you have purchased contains a rechargeable battery The battery is recyclable At the end of its useful life under various state and local laws it may be illegal to dispose...

Page 155: ...ice and shall include the following or equivalent wording This equipment is suitable for use in Class I Division 2 Groups A B C and D OR non hazardous locations only WARNING EXPLOSION HAZARD Do not disconnect equipment unless power has been removed or the area is known to be non hazardous WARNING EXPLOSION HAZARD Substitution of components may impair suitability for Class I Division 2 WARNING EXPL...

Page 156: ...n other than a cordless type during an electrical storm There may be a remote risk of electric shock from lightning Do not use the telephone function to report a gas leak in the vicinity of the leak Do not use this product near water for example near a bathtub wash bowl kitchen sink or laundry tub in a wet basement or near a swimming pool Caution for USA Users To reduce the risk of fire use only N...

Page 157: ... by FCC certified equipment The wireless LAN module meets the Human Exposure limits found in OET Bulletin 65 2001 and ANSI IEEE C95 1 1992 Proper operation of this radio according to the instructions found in this manual will result in exposure substantially below the FCC s recommended limits The following safety precautions should be observed Do not touch or move antenna while the unit is transmi...

Page 158: ...nts Explosive Device Proximity Warning WARNING Do not operate a portable transmitter such as a wireless network device near unshielded blasting caps or in an explosive environment unless the device has been modified to be qualified for such use Antenna Warning WARNING To comply with the FCC and ANSI C95 1 RF exposure limits it is recommended that the antenna for this device be installed so as to p...

Page 159: ...manual and operated in a commercial environment However there is no guarantee that interference will not occur in a particular commercial installation or if operated in a residential area If harmful interference with radio or television reception occurs when the device is turned on the user must correct the situation at the user s own expense The user is encouraged to try one or more of the follow...

Page 160: ...urnir un écran de blindage maximal Si le matériel ou son antenne d émission est installé à l extérieur il doit faire l objet d une licence European Union CE Marking and Compliance Notices Statements of Compliance English This product follows the provisions of the European Directive 1999 5 EC Danish Dette produkt er i overensstemmelse med det europæiske direktiv 1999 5 EC Dutch Dit product is in na...

Page 161: ...y 802 11a g n wireless LAN devices may not yet be harmonized in all countries 802 11a g n products are designed for use only in specific countries or regions and is not allowed to be operated in countries or regions other than those of designated use As a user of these products you are responsible for ensuring that the products are used only in the countries or regions for which they were intended...

Page 162: ...currently be used indoors only in the following 38 departments of mainland France Please turn off your wireless LAN radio when operating the device in areas places other than the 38 departments listed 01 Ain Orientales 36 Indre 66 Pyrénées 02 Aisne 37 Indre et Loire 67 Bas Rhin 03 Allier 41 Loir et Cher 68 Haut Rhin 05 Hautes Alpes 42 Loire 70 Haute Saône 08 Ardennes 45 Loiret 71 Saône et Loire 09...

Page 163: ...Ministry of Defense approval Turning Off the Wireless LAN Radio NOTE Turning the wireless LAN radio off is not the same as disabling the wireless LAN card It is not necessary to disable the card to meet the regulatory requirements While operating the computer in those French departments that do not allow use of the wireless LAN equipment the user of the equipment must turn off the wireless LAN rad...

Page 164: ...ucts contain hazardous materials While they pose no risk to you during normal use they should never be disposed with other wastes Getac provides a free take back service for recycling your Getac products Our electronics recycler will provide competitive bids for recycling non Getac products as well For Battery Recycling The batteries used to power your portable Getac products contain hazardous mat...

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