background image

Model 27955  

DECT 6.0  

Optional/

Additional  

Cordless 

Handset 

Guide

Thomson Inc.

101 West 103rd Street

Indianapolis, IN 46290-1102

© 2007 Thomson Inc. 

Trademark(s) ® Registered

Marca(s) Registrada(s)

Model 27955

00023406 (Rev. 0 Dom E/S) 

07-41 

Printed in China

Interference Information

This device complies with Part 15 of the FCC Rules. Operation is subject to the following 

two conditions: (1) This device may not cause harmful interference; and (2) This device 

must accept any interference received, including interference that may cause undesired 

operation.
This equipment has been tested and found to comply with the limits for a Class B 

digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide 

reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not 

installed and used in accordance with the instructions, may cause harmful interference 

to radio communications. However, there is no guarantee that interference will not occur 

in a particular installation.
Privacy of Communications may not be ensured when using this product.
If this equipment does cause harmful interference to radio or television reception, which 

can be determined by turning the equipment off and on, the user is encouraged to try to 

correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna (that is, the antenna for radio or television 

that is “receiving” the interference).

• Reorient or relocate and increase the separation between the telecommunications 

equipment and receiving antenna.

• Connect the telecommunications equipment into an outlet on a circuit different from 

that to which the receiving antenna is connected.

If these measures do not eliminate the interference, please consult your dealer or an 

experienced radio/television technician for additional suggestions. Also, the Federal 

Communications Commission has prepared a helpful booklet, “How To Identify and 

Resolve Radio/TV Interference Problems.” This booklet is available from the U.S. 

Government Printing Office, Washington, D.C. 20402. Please specify stock number 004-

000-00345-4 when ordering copies.
Notice: The changes or modifications not expressly approved by the party responsible for 

compliance could void the user’s authority to operate the equipment.

Hearing Aid Compatibility (HAC)

This telephone system meets FCC standards for Hearing Aid Compatibility.

Licensing

Licensed under US Patent 6,427,009.

FCC RF Radiation Exposure Statement

This equipment complies with FCC RF radiation exposure limits set forth for an 

uncontrolled environment. This equipment should be installed and operated with 

a minimum distance of 20 centimeters between the radiator and your body. This 

transmitter must not be co-located or operated in conjunction with any other antenna or 

transmitter.”

Information for DECT Product

This telephone is compliant with the DECT 6.0 standard which operates in 

the 1.92GHz to 1.93GHz frequency range.

Installation 

Digital Security System

Your cordless phone uses a digital security system to protect against false ringing, 

unauthorized access, and charges to your phone line.

INSTALLATION NOTE: Some cordless telephones operate at 

frequencies that may cause or receive interference with nearby 

TVs, microwave ovens, and VCRs. To minimize or prevent such 

interference, the base of the cordless telephone should not be placed 

near or on top of a TV, microwave ovens, or VCR. If such interference 

continues, move the cordless telephone farther away from these 

appliances.
Certain other communications devices may also use the 1.9 GHz 

frequency for communication, and, if not properly set, these 

devices may interfere with each other and/or your new telephone. 

If you are concerned with interference, please refer to the owner’s 

manual for these devices on how to properly set channels to avoid 

interference. Typical devices that may use the 1.9 GHz frequency 

for communication include wireless audio/video senders, wireless 

computer networks, multi-handset cordless telephone systems, and 

some long-range cordless telephone systems.

Important Installation Guidelines

•  Avoid sources of noise and heat, such as motors, fluorescent lighting, 

microwave ovens, heating appliances and direct sunlight.

•  Avoid areas of excessive dust, moisture and low temperature.
•  Avoid other cordless telephones or personal computers.
•  Never install telephone wiring during a lightning storm.
•  Never install telephone jacks in wet locations unless the jack is specifically 

designed for wet locations.

•  Never touch non-insulated telephone wires or terminals, unless the telephone 

line has been disconnected at the network interface.

•  Use caution when installing or modifying telephone lines.

for use with Model 27951 & 27950

Handset battery 

pack

Handset Charge 

Cradle

Handset

Installing the Handset Battery

NOTE: You must connect the handset battery before use.

CAUTION: To reduce the risk of fire or personal injury, use only 

the Thomson Inc. approved Nickel-metal Hydride (Ni-MH) battery 

model 5-2734, that is compatible with this unit.

1.  Locate battery which is packaged inside a plastic bag and is separate from the 

handset.

2. Locate the battery compartment on the back of the handset.
3. Plug the battery pack cord into the jack inside the compartment.

NOTE: To ensure proper battery installation, the connector is keyed 

and can be inserted only one way.

De-Register

Deregistration cancels registration. During the deregistration process, keep the 

handset near the base.

WARNING: It is not recommended that a handset be deregistered 

unless absolutely necessary because once a handset is deregistered, 

that handset’s telephone features cannot be used until the handset 

is re-registered.

From the Registration Menu:

1. Press the 

cid/vol

 (

5

or

6

) button to scroll to the 

Remove handset 

sub-menu.

2. Press 

menu

 button to enter the menu. 

Remove handset?

 shows on the display.

3.  Press 

menu

 button again to confirm de-registration.

Intercom Operation

The intercom feature allows you to have a conversation with another registered 

handset without tying up the telephone line, allowing you to still receive incoming 

calls.

NOTE: The function is applicable only with additional handsets.
NOTE: The following procedures can ONLY be done when registered 

to Model 27951 & 27950.

Handset to Handset Intercom Call

1. Make sure the originating phone is 

OFF 

(not in talk mode).

2. Press the 

menu

 button and use the cid/vol (

5

or

6

) button to scroll to 

Intercom

.

3. Press the 

menu

 button to enter the menu. 

INT - Number?

 shows on the display.

4. Use the touch-tone pad to input the number of the handset you want to page. 

(For example: press 1 to page handset 1.)

5. The receiving handset is paged and emits a tone.

NOTE: To cancel the page, press the TALK/END button on the 

originating handset.

8. Wait for the person at the receiving handset to press the 

TALK/END

 button.

NOTE: If the receiving handset does not answer within two minutes, 

the intercom call is automatically canceled and the originating 

handset displays 

NO ANSWER

.

9. When finished, press the 

TALK/END

 on either handset to deactivate the intercom.

Three-Way Conferencing

You may have a 3-way conversation using the handset, the base and an open line.
1. When the phone rings, press the 

TALK/END

 button on the handset and press the 

Speaker

 button on the base.

2. 

Conference

 shows on the handset display. And when the conference starts, all 

the 3 parties will hear conference alert tone.

3. When finished, press the 

TALK/END

 button (or put the handset back into the base 

cradle) and press the 

Speaker

 button again to hang up.

NOTE: If the phone system is expanded to more than one handset, 

only 2 handsets with the external line or 1 handset and the base with 

the external line will be allowed in a telephone line conference. When 

the other handset tries to join the conference, 

Unavailable

 will be 

shown with error beeps. When a handset is in use (in talk mode), the 

other handset(s) will show 

Line in use

.

Battery Safety Precautions

•  Do not burn, disassemble, mutilate, or puncture. Like other batteries of this type, 

toxic materials could be released which can cause injury.

•  To reduce the risk of fire or personal injury, use only the 

Nickel-metal 

Hydride (Ni-MH) battery 

listed in the User’s Guide.

•  Keep batteries out of the reach of children.
•  Remove batteries if storing over 30 days.

General Product Care

To keep your unit working and looking good, follow these guidelines:

•  Avoid dropping the handset, as well as other rough treatment to the phone.
•  Clean the phone with a soft cloth.
•  Never use strong cleaning agents, paint thinner, abrasive powder, alcohol, or 

other chemical products to clean the unit. Doing so will damage the finish.

•  Retain the original packaging in case you need to ship the phone at a later 

date.

•  Periodically clean the charge contacts on the handset and base with a clean 

pencil eraser.

Causes of Poor Reception

•  Aluminum siding.
•  Foil backing on insulation.
•  Heating ducts and other metal construction that can shield radio signals.
•  You ’re too close to appliances such as microwaves, stoves, computers, etc.
•  Atmospheric conditions, such as strong storms.
•  Base is installed in the basement or lower floor of the house.
•  Base is plugged into AC outlet with other electronic devices.
•  Baby monitor is using the same frequency.
•  Handset battery is low.
•  You’re out of range of the base.

Warranty Assistance

If trouble is experienced with this equipment, for warranty information, please contact 

customer service at 

1-800-448-0329

.  If the equipment is causing harm to the telephone 

network, the telephone company may require that you disconnect the equipment until 

the problem is resolved.
Any unauthorized repairs, changes or modifications not expressly approved by Thomson 

Inc. could void the user’s authority to operate this product.  For instructions on how to 

obtain a replacement unit, refer to the warranty included in this guide or call customer 

service at 

1-800-448-0329

.

Or refer inquiries to:

Thomson Inc. 

Manager, Consumer Relations 

P O Box 1976 

Indianapolis, IN 46206

Attach your sales receipt to this booklet for future reference or jot down the date this 

product was purchased or received as a gift. This information will be valuable if service 

should be required during the warranty period.

Purchase date 

Name of store

Limited Warranty

What your warranty covers:

• Defects in materials or workmanship.

For how long after your purchase:

• One year, from date of purchase. 

(The warranty period for rental units begins with the first rental or 45 days from date 

of shipment to the rental firm, whichever comes first.)

What we will do:

• Provide you with a new or, at our option, a refurbished unit. The exchange unit is 

under warranty for the remainder of the original product’s warranty period.

How you get service:

• Properly pack your unit. Include any cables, etc., which were originally provided with 

the product. We recommend using the original carton and packing materials.

• ”Proof of purchase in the form of a bill of sale or receipted invoice which is evidence 

that the product is within the warranty period, must be presented to obtain warranty 

service.” For rental firms, proof of first rental is also required.  Also print your name 

and address and a description of the defect. Send via standard UPS or its equivalent 

to:

   

Thomson Inc. 

 

11721 B Alameda Ave. 

 

Socorro, Texas 79927

• Insure your shipment for loss or damage. Thomson Inc. accepts no liability in case of 

damage or loss.

• A new or refurbished unit will be shipped to you freight prepaid.

What your warranty 

does not

 cover:

• Customer instruction. (Your Owner’s Manual provides information regarding 

operating instructions and user controls. Any additional information, should be 

obtained from your dealer.)

• Installation and setup service adjustments.
• Batteries.
• Damage from misuse or neglect.
• Products which have been modified or incorporated into other products.
• Products purchased or serviced outside the USA.
• Acts of nature, such as but not limited to lightning damage.

Product Registration:

• Please complete and mail the Product Registration Card packed with your unit. It will 

make it easier to contact you should it ever be necessary. The return of the card is 

not required for warranty coverage.

Limitation of Warranty:
•  THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THIS 

PRODUCT. ALL OTHER WARRANTIES, ExPRESS OR IMPLIED (INCLUDING ALL IMPLIED 

WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE) ARE 

HEREBY DISCLAIMED. NO VERBAL OR WRITTEN INFORMATION GIVEN BY THOMSON 

INC., ITS AGENTS, OR EMPLOYEES SHALL CREATE A GUARANTY OR IN ANY WAY 

INCREASE THE SCOPE OF THIS WARRANTY.

•  REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE 

ExCLUSIVE REMEDY OF THE CONSUMER.  THOMSON INC. SHALL NOT BE LIABLE 

FOR INCIDENTAL OR CONSEqUENTIAL DAMAGES RESULTING FROM THE USE OF 

THIS PRODUCT OR ARISING OUT OF ANY BREACH OF ANY ExPRESS OR IMPLIED 

WARRANTY ON THIS PRODUCT. THIS DISCLAIMER OF WARRANTIES AND LIMITED 

WARRANTY ARE GOVERNED BY THE LAWS OF THE STATE OF INDIANA. ExCEPT 

TO THE ExTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF 

MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS 

LIMITED TO THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE.

How state law relates to this warranty:

• Some states do not allow the exclusion nor limitation of incidental or consequential 

damages, or limitations on how long an implied warranty lasts so the above 

limitations or exclusions may not apply to you.

• This warranty gives you specific legal rights, and you also may have other rights that 

vary from state to state.

If you purchased your product outside the USA:

• This warranty does not apply. Contact your dealer for warranty information.

Introduction

CAUTION: When using telephone equipment, there are basic 

safety instructions that should always be followed. Refer to the 

IMPORTANT SAFETY INSTRUCTIONS provided with this product 

and save them for future reference.

IMPORTANT: Because cordless phones operate on electricity, you 

should have at least one phone in your home that isn’t cordless, in 

case the power in your home goes out.
If you have purchased an extra handset apart from your original 

purchased unit you may find a detailed description of its functions in 

the User’s Guide provided with your original purchased unit. 
If you have purchased an extra handset that is not of the same type 

as your original handset you may still use the original User’s Guide to 

help explain the new handsets basic functions and options.

Before You Begin

Parts Checklist

Make sure your package includes the items shown here.

4. Insert the battery pack.
5.  Close the battery compartment by placing the handset back cover slightly higher 

than the handset and then sliding the cover up into position.

Handset Charging Cradle

1. Plug the AC power converter of the charging cradle into the electrical outlet.

NOTE: This power adaptor is intended to be correctly orientated in a 

vertical or floor mount position.

2. Place the handset in the charging cradle. The charge indicator turns on, verifying 

the battery is charging. 

3. Allow the handset to

 charge for 14 hours prior to first use

.

Registration

A cordless handset will not operate until it is registered to the base. During the 

registration process, keep the handset near the base. Up to 4 cordless handsets can 

be registered to one base.

NOTE: If a handset is not registered; 

Not Register

 flashes on the 

display and if the TALK button on the handset is pressed, it will 

display 

Unavailable

.

1. Make sure your phone is 

OFF

 (not in talk mode).

2. Press the 

menu

 button to go to the main menu and use 

cid/vol 

(

5

or

6

) button to 

scroll to 

Registration

.

3. Press 

menu

 button to confirm and you may program the following items: Register 

and Remove handset.

Register

From the Registration Menu:

1. Press the 

cid/vol

 (

5

or

6

) button to scroll to the 

Register 

sub-menu.

2. Press 

menu

 button to enter the menu. 

3. Press and hold the 

page

 button on base for 5 seconds.

4. The charge indicator will flash slowly for 2 minutes which shows the base is in 

registration mode.

5. If the registration is successful, the handset shows 

Successful

 and emits a 

confirmation tone for 3 seconds.

6. If the registration fails (i.e. timeout), the handset shows 

No base

 and emits an 

error tone. Please check to see if your register operation is correct and try to 

register the handset again.

Equipment Approval Information

Rights of the Telephone Company 

Should your equipment cause trouble on y our line which may harm the telephone 

network, the telephone company shall, where practicable, notify you that temporary 

discontinuance of service may be required. Where prior notice is not practicable and 

the circumstances warrant such action, the telephone company may temporarily 

discontinue service immediately. In case of such temporary discontinuance, the 

telephone company must: (1) promptly notify you of such temporary discontinuance; 

(2) afford you the opportunity to correct the situation; and (3) inform you of your right 

to bring a complaint to the Commission pursuant to procedures set forth in Subpart E 

of Part 68, FCC Rules and Regulations.
The telephone company may make changes in its communications facilities, 

equipment, operations or procedures where such action is required in the operation 

of its business and not inconsistent with FCC Rules and Regulations. If these changes 

are expected to affect the use or performance of your telephone equipment, the 

telephone company must give you adequate notice, in writing, to allow you to 

maintain uninterrupted service.

Battery 

cover

Visit the GE website at:  www.GE.com/phones

NOTE: The RBRC seal on the battery used in your Thomson Inc. product 
indicates that we are participating in a program to collect and recycle the 
rechargeable battery (or batteries). 
For more information go to the RBRC web site at www.rbrc.org 
or call 1-800-8-BATTERY or contact a local recycling center.

Reviews: